GameStop

If I could rate zero, I would. My identity was compromised here. Obviously they aren’t checking IDs for purchases because someone went shopping at this location with my bank information. If you shop here, use cash only.

I’ve only been here twice. but I don’t think I’ll come back here again. customer service was commendable at first visit. but on the second time it was completely different. they were snobby and unprofessional. too many nonsense and misleading info. and to think they were the same employee on my first visit.

Never going to Gamestop again they hustle the sh*t out of you and charge up to 200% more on items such as sh*tty headsets.

I’ve been here a couple times and have always been helped by an employee. They have a pretty nice selection here, you could call them to ask if you have a particular game in mind!
Service: Like I said, I’ve always been helped by friendly staff every time I go here. Something that I did not enjoy too much was when they recommended games, they explained everything about the game including what an rpg is, fps, etc. I usually come in here knowing what game I would like to purchase. Something that would help would be an opening question of «Can I recommend a game for you? What kind?» would be great! In this way, it gives them an idea of what I do play. I play a lot of games and someone explaining to me gameplay like I did not know anything is not very helpful to me.
Products: I seem to only buy used games from here. The new products could be more, but I would say come here if you would like to purchase a used game.
Parking: They have a lot shared with other stores. Some people decide to park their car in front of some of the stores making the lot a bit cramped.
Overall: I would probably go here if I needed to find a used game. They have cheap games that are very fun! Go on and explore!

Waist of time here… never place any pre order, the employees here will give u misleading info. their getting payed «CHUMP CHANGE» so why would I be expecting quality customer service LOL
Anyhow avoid this Game Stop at all costs!

I have visited this location three times in the past two weeks while deciding whether to purchase a used Xbox system and have been so underwhelmed by the customer service that I’ve decided I am finished with all Gamestops. The blasé and apathetic attitude by the staff here will try your patience. Spend twenty minutes waiting in line with three employees and only two other customers in the store. Seriously, the employees at this store have zero retail skills and it shows immediately when you enter the store.

Bought my ps4 on this gamestop, no matter how long you spend on this game stop, you won’t be attended by the employees there.

Found my new game stop!!! I used to go to the one in weho but their bad staffing turned me off! Now I only go to Shane!!! He took care of me and listened to me whine about the other store. He’s a great person to work with and he hooked me up with the best package they had to offer!!! Go Shane!

I was looking up what time this place opened and thought, «You know what, I should write a review of this place!» Every single time I have come here (about 4 times now), every employee has been so kind and helpful. I don’t play games that often any more, but whenever I do, this is the place I come. Keep up the good work!

I was struggling with an issue on one of my games, after checking a lot of forums, i decided to ask the guys at this location (which by the way is misplaced on Unilocal) about it, and i could actually tell that they wanted to help. Even when i wasn’t buying anything from them! They definitely will have my business instead of Best Buy next time.

Good games, but standing in here for 10 minutes trying to get my pre-​order and haven’t been helped. Pretty ridiculous.

This little shop is nestled in the heart of a shopping strip off Beverly Blvd. The store is neat and well taken care of and the staff are friendly, knowledgeable and helpful. I always enjoy my trips here to either «window shop» or «talk shop» about all the new game releases or specials on the horizon.

I have always gone to this location for as long as I can remember (I’m only 23 so I’m not that ancient). It’s in my neighborhood and I like to support it. It’s in a good location, but you may find parking to be a slight issue for they share their strip mall location with 2 or 3 other stores. You may try and find some parking at the street (which is plentiful) if the lot is completely packed.
I bought about 90% of all my games and consoles in this location. From my first Gam Boy Advance to my PS3. I had also been to their midnight releases of games, most notably their Final Fantasy XIII release back in 2010. Sure you may say this is already a biased review, but you have to experience the customer service here to know what I’m talking about.
Over the years the staff here at the Beverly GameStop had come and go but they continue to hire the best mix of individuals who are not only helpful but funny, engaging, and just downright friendly. They do not try to sales talk you much, and simply ask you if you would like to take an advantage in certain promotions or add ins. If you want it, great! If you don’t, that’s alright.
On a more recent note, I traded in my old DSi for the 3DSXL and I have admit, I still got a pretty good deal. The gaming industry isn’t really doing well at the moment and it definitely trickles down to game shops like these. So I urge you, dear reader, whether you are a veteran gamer or a newb, please continue to support stores like GameStop. Here’s hoping they’re here for the long haul!

The staff is courteous and knowledgable, unlike a lot of Gamestops I’ve come by.

This GameStop is the friendliest I have ever been to and luckily it’s the closest one to my house.
I went in to put money down for GTA V, the guy at the register, I think his name was joe. He was really friendly and made conversation even tho there was a pretty long line behind me.
He noticed I had a pre-​order for another game and asked if I would like to trader that pre-​order money to the GTA V pre-​order. He did it without any hassle
Truly one of the friendliest GameStop with the friendliest employees!
5 stars is well deserved. Booya

I am giving them 3 Stars because of this RUDE Manager that has horrible customer service!!!
I wont name any names
ahem… cough cough… CHRISTINA IS HER NAME!!!
I normally only go into Gamestop to buy my Boy Friends games as I am not a gamer.
But I love coming to this one when they have the good people on staff.
I am soo Glad that Walter is back he is amazing!!! And the store was not the same with out him!
As I am really not experienced in gaming he helps find just what I am looking for/​he knows how to close a sale!
Keep up the good work Walter and make sure that other lady never comes back!

A man walks into a GameStop to buy the latest 3DS game, which just released that day. He approaches the counter and asks for the game.
«Did you pre-​order?» says the clerk.
The man replied that he had not pre-​orderd the game because there was no incentive to do so.
The clerk then said, «Sorry, the non pre-​order games are still at the warehouse».
As the clerk is saying this the man sees a large stack of the game he wants on the counter behind the clerk.
«So you won’t sell me one?» said the man, signaling to the stack.
«Yeah. Sorry, those are for people who pre-​ordered. The rest will get here in a few days.» the clerk answered.
The man walked out of the store empty handed and drove home.
Five minutes later he bought a digital download copy of the game instead.

This place has really nice workers, greeted me as soon as i walked in. One of the workers even knew the game I was talking about and had tested it herself. The staff knew their stuff. When the game Iw anted was sold out, the worker was nice enough to track down the nearest GameStop that had it available.
The games are pretty decently organized, except I only saw a shelf/​rack for Nintendo 3DS games, which makes me wonder where the regular Nintendo DS games are.
IRRELEVANT but, a really cute asian guy works here (I think his name was Peter).

Not as big and shiny as it WeHo neighbor (who is anyway?), yet a perfectly cool place to get your game on.
Helpful staff who will take back something you didn’t want; or who will pick up the phone to see if the neighboring store has that book you want.
So, check it out if that’s something you do. Just don’t you DARE leave your car in the strip mall parking lot while you saunter into Starbucks. That will be more trouble than the next world of Mario’s Super Galaxy 2.

Disappointing experience compared to the GameStop I hit up last week (Fairfax and Santa Monica). Smaller, dirtier, less organized, and the employees here lacked basic people skills. It’s a complex world for those of us with full-​time jobs and fulfilling sex lives… we don’t have every factoid about every gaming system and every game memorized… and when we ask politely for clarification about a game, snarky isn’t the right answer. I’ll stick to the other location.