Galleria Wedding

I, like most other brides, tried on many many dresses. I asked myself and out loud to others, «do women really say, ‘this is the dress’?» I was pretty distraught. I got to this place without an appointment and the door was locked. I called the number posted on the door and the lady on the other line told me she would be back shortly. I waited. She got back and started to help me, even though it was technically after hours.
I picked out a few dresses and started trying them on. Two dresses in, I was starting to feel the dread of not being able to find the right dress again. I was so sad. I told the lady that I wanted my groom to wear a long tail coat and that I was looking for something classic looking. I had a few more dressed I had picked out to try on but she said she knew exactly what I was looking for. She went to the back and when she returned… I took one look at the dress and said, «This is the one!» It was perfect!!!
The one I tried on was not the right size but I knew they would have the right size for me and indeed they did. I went back for my fittings and they fixed it perfectly. They lowered the sweetheart neckline to show off enough of the ladies to be classy and sexy all at the same time. They lent me all of the accessories I needed and the perfect sparkly veil. We had a little zipper glitch but they fixed it right up. I loved my dress SO much that I decided to buy it. They even made the purchasing process simple and pleasurable. I don’t know the names of the two ladies (one of them the owner and the other the manager) but they are INCREDIBLE!!!
Thank you for making my wedding AMAZING AND AWESOME! I LOVE LOVE LOVE my dress. ^_^

Horrendous experience.
The employees were really nice, but customer service means nothing when the job is not done right. Also, my mom and I agreed to pay $ 200 extra to rent a second dress, but the next time we came, when it was time to pay, she said it’s $ 300 extra. Are you kidding? We ended up walking away & said that we would pay no more than $ 250.
Wedding day. Right after the ceremony, we took large family/​friends group photos. As people were coming up to take pictures, I suddenly felt a prick in my foot & whatever it was, it was going into my foot deeper & deeper as I tried to move my dress out of the way to see what was going on. It was a sewing pin -.- it had gone into my foot all the way, so that only the little yellow ball was visible. I slowly pulled it out & my foot started to bleed (yes, while on stage as guests were making their way to the front & we were about to take pictures). Basically, the seamstress neglected to hem a layer of the dress, and the pins were sitting in the same position since the beginning of December (wedding was in April). No wonder I was tripping down the aisle – it was too long!
Second dress. I changed into the second dress during the reception, and everything was fine for the first 10 minutes. Then I realized that something was poking me… AGAIN!!! This time it was my lower calf. I was so frustrated at this point. I figured it was another pin, so I reached around the back, and this time, it was a SAFETY PIN. The pointy part had come out of its slot, so I decided to take the whole pin off because… why was it there in the first place, right? The seamstress was supposed to sew & attach the train so that it didn’t drag all over the floor. Well that clearly did not happen. What DID happen: she hooked the train onto the dress with the one safety pin, which came undone & poked me multiple times. So there I was, uncomfortably walking to each table to greet guests with my train dragging behind me & people stepping all over it. I almost fell a handful of times. What could at that point? I had two nonfunctional dresses.
Moral of the story: if you’re going to rent a dress (es) from this establishment, make sure to check every single inch for pins or other oddities.

When I borrowed a wedding dress 3 years ago for my wedding, I had a great experience. Sang-​A helped me choose the perfect dress, and it was tailored to my measurements exactly. I was really impressed with how gorgeous a rented dress could be. (I was not expecting to find anything.) The experience definitely exceeded my expectations.
I was so happy with my experience here that I brought my little sister today to try on dresses for her wedding. Sang-​A and the other woman in the shop were extremely helpful; my sister found a beautiful dress that she will be wearing at her wedding this fall.
I highly recommend this bridal shop to anyone who is looking to borrow a gorgeous wedding dress.

I’m not sure about many reviews here saying about bad customer service. I had a great experience with Eva when I shopped for my wedding dress last year.
First of all this is a small store but packed with tons of beautiful wedding dresses. There is some unique styles of wedding dresses in there, like a flapper style that my sister wanted me to try on (but too bad we didn’t have the time).
So Eva first asked what kind of style that I have in mind, I told her my style choices and she put me in a fitting room while she brought me about half a dozen of gorgeous wedding dresses. There’s another lady that helped me get dress and undress which is really nice, especially when trying that many dresses. My family sorta made me change into the same dresses multiple times for comparison purposes (since they had different opinions — my mom liked the first dress, while my cousin and sister liked the other dress, etc.) But Eva and the helper lady were glad to help.
After we settled for my dress, we first talked about renting the dress since I wanted to keep my wedding budget under control. Suddenly Eva was telling me there was going to be another wedding on the same date as mine (really… same date and same dress… sounds fishy). So oh well I really like the dress so we just bought it (it was kinda on the high end price range). We spent some time bargaining on the price, just because we can, so why not. I ended up getting the rental for my bolero, veil, sash, tiara and some jewelry for bridesmaid free off charge. I also got the alteration for free (we ended up only needing to cut the hem off so no big deal for them).
So I ordered my gown in October, which left plenty of time since my wedding took place in June the following year. In January I called Eva when I could start my fitting. She informed me my gown hasn’t arrived yet since it had to be shipped from Spain. I kept checking and checking (got a little bit nervous there) even though I know the fitting shouldn’t start earlier than 2 months before the big date, but a bride couldn’t stop worrying right :(I finally got to try my dress first week of April but still wondering why it took over 5 months for the dress to arrive. It might have been something to do with the LA Port strike that happened during that time… they should’ve had the dress sent via airmail vs. regular shipping…
Short story I was really happy with my wedding dress. Eva helped me pick the matching belt, bolero and tiara. Even when we were not happy with the veil after we brought it home for trying with the hairdresser, Eva let us pick a new one. So far so good!

They are amazing and beautiful wedding dresses with great prices! Janice helped me and she was so nice and could tell my exact style! I would recommend going here and checking it out!

There are millions of new and the most beautiful wedding dresses.
They also have a variety size of men’s slim fit tuxedo, and the fit & quality is perfect!!!
Also, there are a lot of jewelry, bolero, veils and sashes.
I have been visited so many wedding dress shops in K-​town, and highly recommend this shop.

Came here and met with the owner (Sang A). I was referred to her by another friend who had Galleria take care of the bulk of her wedding attire, make up and hair prep.
I was not misled.
The shop is on the smaller side, but do not be fooled by its size. The shop is a gem filled with lots of beauties just waiting for the right bride-​to-​be to walk in. I first went in to meet with them about the services they offer and get a quote for how much this was going to hurt my bank account.
I was pleasantly surprised. These are the services that I decided to get from Galleria:
— My wedding dress (including all alterations, fittings, etc.)
— Hubby’s suit (they’ll measure you and order the suits for you then alter them as needed)
— Groomsmen’s suits (see note for hubby’s suit)
— Bridesmaid’s dresses (see note (again) for hubby’s suit)
— Hair & Make-​up for me (including a session for our engagement photo shoot), my bridesmaids, my mom, mother-​in-​law, & sister-​in-​law
— Ring boy’s tux
— Flower girl’s dress
All for a steal.
At the end of the consultation, she even gave me a bunch of contacts for other vendors who would be helpful for the wedding. Have coordinated a number of weddings myself, I had the contact info for all the vendors I wanted to hire, but it was great to know that I had back ups for any and all who wouldn’t be available on the day of.
Friendly service, THE dress, all inclusive service, and a great price for it all… Can’t beat that.
I have a number of people getting hitched around me, and I’ve been raving about and referring all of them to Galleria.

My daughter rented her wedding dress from Galleria Wedding and we had a great experience! We worked with Eva and she was the best! She brought out amazing dresses for my daughter to try on and the dress she chose was very beautiful. We liked that the rental price was all inclusive including the dress, alterations, veil, jewelry, and cleaning. The staff was friendly and we enjoyed our experience here. Thank you for your help in making my daughter a beautiful bride!

Avoid this place by all means!
The lady has a horrible attitude, don’t waste your time.
She has no idea whas she is doing, to rent a gown, a very simple one is $ 1,000 starting point.

Rented my wedding dress from Galleria Wedding and had a great experience with all the staff. I came in on Fridays, usually early afternoon when they weren’t busy. I worked with Sang primarily when picking a dress, and she chose options that were what I wanted (sweet heart, strapless, fit and flare). The dress I chose was brand new and I placed a deposit 6 months before my wedding and they kept it for me so that no one else would wear it before then. I came in twice for alterations. The dress originally had straps but they were able to take it out as if they were never there before my first fitting. I worked with another lady during my second alteration fitting to pick out my veil, jewelry, and hair accessories. She knew exactly what I wanted and chose the perfect pieces for me to try on. Pick-​up the week of the wedding was seamless, and my maid of honor dropped it off without any hiccups. Definitely worth renting because it includes alterations, veil, jewelry, and accessories! Seriously a great deal!

I wish I could give this place 0 stars. Came with a friend who’s looking for a wedding dress. The lady was so rude to us, insulted my friend (the bride) several times, wouldn’t let my friend or us look at the dresses, was generally not helpful, and their rentals are but even that much cheaper than buying. The woman was little nicer once my friend stated speaking to her in Korean instead of English, but she still continued to be rude and insulting. It was overall a horrible experience. Don’t waste your time.

If I could give this 0 stars I would. No, no, and no. Terrible experience. Terrible service.
Not a way you want to get excited for your wedding.
For rentals, it’s not even a cheaper option.
I don’t want to even waste my energy on writing a lengthy review. Just know this, parking sucks and this place sucks — don’t waste your time.

Terrible staff working here; don’t waste your time. I came here with a group to check out wedding dress options for one of our friends. The woman at the service desk asked my friend when her appointment was for then said she canceled it because she had called that morning to confirm and no one answered the phone or called back. Mind you, she didn’t bother to leave a message; if you didn’t answer for an unknown number and they didn’t leave a message how likely are you to call back? It made no sense. And her demeanor was rude from the start; she wouldn’t let us look through the dresses and snapped at us to sit down and wait while the bride tried on dresses. She proceeded to insult my friend and her taste in dresses. When one of our group tried to show her a picture from a magazine she was rudely shut down with «we don’t have those dresses here; don’t show her!» The atmosphere this horrible woman created was unfriendly and we couldn’t get out of there fast enough. Stay Away!

I didn’t like the experience here. The lady wouldn’t let my mom pick out dresses for me, or take pictures (it’s a rental place. no one will still the styles… I dont get it), and didn’t give me a good experience. She didn’t put on optional sashes and accessories when I wore a dress. (Girl needs to see the full attire) the dresses barely fit. it was either too big or too small. The dresses did not seem very appealing.