G&N Motors MBZ Certified Mercedes-Benz

Once again, I cannot thank George and his crew enough for replacing my cam shaft and belt in a timely manner and fair pricing. Always professional and honest.
For good measure, when George gave me an estimate, I requested the part numbers. I did a little comparison shopping. No one could beat his price. Not Simonson, Westwood Auto, Malibu Motors nor 405 Auto.
Thank you, you really are the BEST!

George is amazing. I have been coming here for over 5 years. This is the only place I can trust with my car. They know more than Mercedes Benz Santa Monica. This place is HONEST and PROFESSIONAL. These phrases are hard to be associated with when it comes to mechanical places but this place exhibits that traits in quality. I have recommended and will always recommend this place to all of my friends and family because when you’re there, they treat you like friends and family. This place is the most trusted mechanic place in the whole Los Angeles county. Thank you George.

This is the best place I’ve found in LA to service my Mercedes. Very knowledgeable, friendly, prompt, honest service. I’m grateful to have found them.

I have been here before for a B1 maintenance on my cls550 based on my friends’ recommendation. I was very satisfied with the service, and the cost was much cheaper than the dealership. Came here today for a parking sensor fault diagnose. They helped me reset the system. Hope this could fix the problem. The owner is very knowledgeable and helpful. Five stars.

I’ve been to plenty of shops but this one by far is the best of them all. The head mechanic is george, he is real professional straight forward honest gentleman. I have been here more then a handful of times, Im positive I should have been charged a arm and a leg for a couple of things I had done with my car, but this shop always gives a complete fair price. I highly recommend!

I stopped here for a quote on a repair for my wife’s car and it was the second highest in cost (the highest was the stealership).
I had spoken with many shops to get the feel for the people who own it and to get an idea of who may be working on the car.
The person I was instructed to talk with seemed to be pulling numbers out of the air (I received minimal eye contact when communicating) as he was giving me the costs. He was stating a few components that would also need to be repaired, while using overly complicated terminology that wasn’t needed.
I got a quote of about $ 1600 for intake manifold replacement (mind you — no one asked to look at the car to confirm if it was the right thing to repair — as every other shop I went to did), while the dealer wanted $ 1900. Another shop was able to do the job for a fraction of $ 1600 quote amount– without buying a new manifold due to a broken triangle lever.
Objective aspect: High quotes
Subjective aspect: I couldn’t find it in me to trust this shop. Customer service wasn’t good enough for a certified Mercedes Benz repair shop (I only considered them because they are certified).

Honest? Probably. Incompetent? Yes, unfortunately. My experience has been that they just don’t check their work. Recently our 07 e550 was laid up at G & N for six days awaiting a power steering pump. When George told us our car was «ready», I asked him to check the entire car. He assured us that «everything is fine, no problems… needless to say the power steering failed two days after the car was returned to us, rendering it dangerous to drive; «no problem, bring it back». (George) As well, on this occasion, and on three others, his mechanics failed to reset the computer; «no problem, bring it back…» In the waiting area, my wife spoke with an elderly lady who informed her that she had waited a couple of months for a part to become available for her car: her car failed on her drive home from G & N Motors; «just bring it back.» I am glad that George mentions that he has «10,000 customers»; with so many, it’s no wonder thoroughness falls through the cracks. Yes, the dealer charges more, but our car runs superbly. In the end, competence, trust and peace of mind are well worth a premium.

Amazing service. precision repair at a very reasonable cost .very courteous they go out of there way to please the customer.

You can’t find a better Mercedes mechanic in WLA than George.
When a CHECK ENGINE light on my 1998 SLK came on, I drove to G&N immediately.
George plugged in this code reader, looked at the code, opened the hood, removed the engine cover, showed me a tiny split in a 2-​inch-​long rubber air hose, replaced the hose, closed up the engine and the hood, and I was good to go.
No charge. Can your MBZ mechanic beat that?

Beyond fantastic. Recommended by Porsche mechanic and they are everything he promised. Pass the MB dealership and the free coffee and cookies and come straight here. Made appointment, started right on time, extremely excellent and professional and huge difference on basic service price quote I got from dealership.

I have never really been completely satisfied with the service I recieved at my Mercedes Benz Dealer.
My husband brought my car to G&N Motors.
What a difference!!!
My car runs better then the day I got it! Thank you so much George!
The business was very organized, professional, and clean.
The gentleman working there were so honest! That is hard to find.
My sister has been coming to George for years and refuses to let anyone else touch her car.
So yes will I recommend G&N Motors, to friends and family knowing they will be taken care of with employees who have great knowledge of Luxury German cars.
But most importantly the company is honest!!!
Great service, I feel so lucky to have found them!
If any one is looking for a very reasonably priced German luxury car to be professionally serviced, that you can trust.
Look no further!!! They are the best! And I am so thankful for the great job and wonderful customer service!

First time going to a service center outside of a dealership. They quickly identified the issue and had me in and out within 30 mins. Great service. I would have had to wait a week and probably leave my car overnight if I took it to a Mercedes dealership.

I have a 2003 Mercedes. George has helped me the last year. It’s not necessarily cheap, but that’s probably how Mercedes rolls. He is a nice guy, personally looks at your car and seems like a genie as he immediately can figure out the issue.
I recommend G&N for service or repairs.

I tried this shop for the first time today & I’m highly impressed with how thorough they were & at a great price.
I’m happy that they were open on a Saturday & fit me in on short notice.
George is very knowledgeable & thorough in explaining what the car’s status is & what may be needing repair in the future.
Well done George & crew.

Fantastic family owned independent Mercedes Benz repair shop. Forget the dealer. Come here and get better service and save money. The owner is a really nice guy that cares about his customers.

I brought in a 2000 E55 with a problem with pneumatic lumbar supports in seats. Over a span of at least 5 visits, they tried and failed over and over and over to repair my car. Each time, there was a different explanation for why they failed. They ordered parts from Germany but did not communicate when the parts came in. I would never have had any idea parts had arrived, if I hadn’t called THEM after weeks and weeks hearing nothing.
During the multiple extended periods they had my car, I incurred more than $ 1000 in rental charges while my car sat in their shop. Frequently, when I would bring my car in, I would tell the owner, George, when I HAD TO HAVE my car back for some obligation. He agreed to those deadlines and then blew by them REPEATEDLY, with zero communication, acknowledgement or apology.
During the multiple times they had my car in for repairs, I was literally NEVER contacted with status information. The only information I got about status, I got if and when I called them. And, when I did call, it was often very difficult to reach the owner, who was the only person who could provide any information.
When they finally «fixed» my car, they charged me an outrageous amount, with no concession for the time, trouble and expense they had put me to. And, within days, their repair failed.
They never provided me with an estimate, even though they are REQUIRED BY LAW to do so. In fact, I filed a formal complaint with the Bureau of Automotive Repair. They were cited by the Bureau for failing to provide a estimate. The Bureau tried to mediate our dispute, but G&N was unwilling to address my concerns. Rather, they offered to tear out the work they had done, give me back my money, leave me with exactly the problem I came in with six months earlier and make me «eat» the time, inconvenience and expense of their inability to fix what they were supposed to fix.
Please note: I previously posted a favorable review about this business. I’m not a hostile, difficult to please troll. Rather, I was a polite, respectful REPEAT CUSTOMER who was treated very, very poorly and unfairly.
I will not patronize this business again… ever.

Excellent service all around. George is the nicest guy you’ll ever meet in the MBZ service repair industy. He always has a smile on his face, has fair prices and will explain everything for you in a non condescending manor. I used to bring my ’95 E320 to him when I lived in Studio City. After my first visit I, all I could think of is the thousands of dollars that I wasted by going to the dealership. I haven’t been to George in the past few years because I was out of state. I just had my C320 serviced and I can tell you that nothing has changed. I will continue to bring my car to him. It’s such a relief knowing that I can trust G&N to take care of me.

George is the man, I had a transmission issue with my 300d and it turned out it was a leaky pipe that was not costly. Other places wanted to charge me for a new transmission. Im making him my Benz go to mechanic!

I called George and asked him about a problem with my car pulling to the side, and told him that a number of mechanics had blamed this one a sub-​frame mount. He asked me to bring the car in, and despite being overwhelmingly busy, he test drove the car, and assessed the problem right there and then.
Not only was George incredibly knowledgeable and helpful, he was also willing to go out of his way to help me. This is one of the most honest, trustworthy and knowledgeable Mercedes mechanics I have found in Los Angeles.
I have personally recommended George and G&N to several others, and I wholeheartedly suggest that anyone in need of an honest, hard working, knowledgeable and friendly mechanic go to G&N without any hesitation.

I don’t recommend this place if you have a new, recent model Mercedes. First of all, you probably don’t need any maintenance. If you have to do repairs, search all shops in your area.
–the «A» service, «B» service, «C» service cost same price as dealer.
–there is no regular shuttle service as dealer. (I have ridden once it was disorganized.)
–Major repairs is overcharged.
–Finally, stole my stuff. Hats worth $$$ and a part of my car worth $$$. I could not believe this.
Another shop here
went to this level.
MANY of THE POSITIVE REVIEWS HERE ARE FRIENDS OF THE OWNER. How do I know? Sometimes I see other makes of car, Not Mercedes pulling up. Says «Mercedes» outside the shop,” so those with insider connections come here. 11/​18/​2014 is for a BMW. There are reviews by people with 1 review and one not for this shop: 5÷29÷2012
«This is my favorite of all Mercedes dealerships, and not just because it’s the closest to my house.
I got my car here and brought it in for the maintenance just now. The stuff is really friendly and work pretty fast. Coffee shop even has NON-​FAT LATTE, don’t forget to grab a coffee voucher though.» This place does not have coffee, or latte.