G-Star Raw Store Los Angeles

I use too shop there a lot but unfortunately they don’t have return policy at all. So after many years and a lot of clothes of this brand i but something that didn’t look good on me and they told me that I will get credit to my bank account I found out after a few days that I didn’t got the money back, I called them and i have been told that it’s only a store credit. Sorry but so wrong.
They don’t care at all. Easy to be nice when you want to sell but what happened when you have some problem and you need help. No one to talk too! Will Never be back!

I’ve shopped at G-​Star for several years and have always loved the quality of their products, particularly the denim shirts and jackets. I have bought very few items in their stores, instead opting to purchase online. I have always sung the praises of G-​Star as a company until a recent experience.
G-​Star offer free shipping and returns for online purchases, but for in-​store purchases, the offer only store credit. I learned this the other day when I tried to return a shirt to the Melrose store, assuming that they would credit my Amex card, only to find out that that wasn’t the case. I have bought and returned numerous items online, so I assumed the same for in-​store purchases.
I detest being forced to keep items that I don’t want, so I have decided that I will use G-​Star outlets to try on garments and then order them online to avoid being insulted. It’s actually cheaper that way since G-​Star doesn’t charge sales tax and shipping is free over a certain amount.
Keith

I am a big fan and loyal customer of G Star clothing, which usually fit me perfectly and is of high quality. The staff used to be very attentive and helpful in this store.
Unfortunately the new store manager believes in the «hard sale». The last 3 times I attempted to shop here, I felt like I was at a cell phone kiosk and I left quickly without even trying anything on. Being approached every 45 sec, «what are you looking for, shall I get a dressing room ready, do you have any questions, what brought you in today, do you want me to find this in your size.?» Sure, I like a sales associate to be around if I have questions, but I don’t t like feeling «sold to.»
I’m hoping the owners will realize that the high-​pressure sales tactics actually result in pushing paying customers out the door. Please put somebody back in charge that understands this.
For now I will avoid this location.
There is a G-​Star outlet by Palm Springs, Macys and Bloomingdales also sell G-​Star.

Great store and staff. Always knowledgeable and attentive. Regular sales. My favorite G-​star location anywhere

I haven’t been to this store yet, but I’m loyal to the store on Lincoln Road on Miami Beach. I think from what I’ve read, I’m gonna check out this store and start shopping here!

I came into the store looking for a pair of jeans but not really having anything in mind. Allison and Jeremy (who was surprisingly tall with a interesting and superior fashion sense) came to my aid and helped me pick what I think is the best pair of jeans I have ever purchased. Slander Denim everyone. Try it. You won’t be disappointed. Highly recommend them not only for the clothes but for their superior customer service.

I absolutely love this store, the sales people are always very attentive and helpful every time I come in here, which is a very rare commodity these days in retail. I am especially a big fan of G Star clothing, which is easily in the top 3 of my favorite clothing brands right now. Their jeans are durable, comfortable, uniquely fabricated and stylish. The old addage, «you get what you pay for», sums this place up best because although the clothes are pricy, you pay for the quality of the brand. I will continue to frequent this store and spend good money here as long as they keep putting out preeminent and distinctive product.

Worth noting one of the managers of the store contacted me after this posting with an offer to «make it right» which of course he never actually did.
That manager never actually seemed to be at the store and never bothered to call back after a few attempts to reach him.
On a related note we are starting to see more G-​Star product in discount outlets like Ross, Marshalls and such. Unthinkable just a few years ago. It’s fascinating to watch a company lose it’s grip on «cool» as they probably start to wonder what happened?!
It all started here little buckaroos. Best of luck to you as you prepare to launch your new David Hasselhoff line for JC Pennys! I’m sure it’ll be a big hit!

Love!!! Helpful and knowledgeable staff.
QUALITY CLOTHING that will actually last years and years. Please support creative and quality companies like this Los Angeles.

I’m giving 5-​stars mainly because of the product. Months after purchasing a pair of G-​Star jeans still leaves me feeling like the ~$ 200 I spent was worth it. I own 3 pairs so far and haven’t had any issues with the dye, rips, loose threads etc. Jeans are built to last, store is well located, and customer service is great.

Love G star and their style. Great quality jeans and perfect fit.

great selection. bought stuff for my boyfriend. had a great sale going which wasnt advertised so i dont know if i just got lucky or what!?!
anyways got 4 shirts for around 400 bucks so if you know g star thats a great deal. didnt get my man any jeans this time since the fit on jeans are tough some are tight and others are baggy. def stop by this next time youre on melrose

By far my favorite place to shop. The clothes are amazing. The staff are always super helpful. Just wish they had more sales :)

Undoubtedly the best jean store in Los Angeles. Always have the most up to date fashions and their fit is amazing! Great staff is there to always help you and I will be a customer for a long time to come! The prices are high but you get what you pay for.
Cool fashions and great staff!

I’ve been to this store before and have always enjoyed their selection of clothes. This past visit the sales rep was very friendly and helpful, giving my friend and I pointers on what would look good. I never felt pressured to buy anything but I wish they had my size in a shirt I saw. Overall, I love Gstar and their style.

The service is always fantastic at this location. Super friendly staff. The ambiance is chill… music is often a nice mix of obscure dance, electro, and hip-​hop from now and years past. It’s nice to hear what sounds like my ipod playing while shopping for well-​made, great-​fitting street wear with an attention to detail.
I first walked into a G-​Star on the east coast in ’07 after the sales people at a nearby Diesel refused to acknowledge my existence… which resulted in a «Pretty Woman» moment where I bought a bunch of clothes at a different store. I received so many compliments on that shopping trip, and loved how well those (relatively expensive) clothes held up, that I was hooked. And thankfully, even now that a ton of celebrities are wearing the brand, the sales people still acknowledge my «everyday person» existence… even in LA. That says a lot to me, as I’m not rich and while I may have pretty good taste, I can only afford to shop a few times a year. I just take the «a few well-​made pieces can really go a long way» approach to shopping and this store has provided me with a bunch of my staples. As in, I have never once regretted dropping $ 550 on my favorite article of clothing, a black leather G-​Star jacket that I’ve worn with everything from jeans and boots to a dress with heels. Even now, a few years later, that jacket still gets attention.
Yep, I will remain a loyal G-​Star fan and will continue shopping at this location as long as they keep coming up with great designs and the sales people maintain their unpretentious demeanor. Because at $ 240 for a pair of (admittedly awesome) jeans, while I appreciate their service, I don’t want to feel like anyone is doing me a favor by asking for my size.

What is my problem? Why do I buy clothes that are too small? Because I think I’m gonna lose weight and be able to fit them that’s why!
I bought a pair of jeans here a while ago when they were having one of their awesome sales and I wore them once. If an ice cream cone and a muffin had a baby, that would be me in those jeans. They were so tight they cut the circulation off to my legs.
They sit in my closet, staring at me, taunting me, looking all cute.
And all I can think is…“I wanna be in you” *whispers my brain seductively*
And gosh darnit… when I get in… I’m gonna tear the shit outta them :)

Typically speaking, I rank the concept of brand loyalty somewhere between uncontrollable gastrointestinal disorders and habitually screaming about Jesus. In G-Star’s case, I will make an exception.
I love G-​Star and nearly everything they make, with the possible exception of their designer $ 28 underwear. I do not like my private parts enough to spend that amount of money on them. G-​Star jeans both look and fit great, and their quality ensures they’ll continue to exist long after we’ve all been destroyed in the upcoming 2012 Mayan Apocalypse starring John Cusack and that fat guy from Diggstown.
As an additional bonus, this particular G-​Star location employs a hyperactive, overly excitably, potentially dangerous woman who talked me into purchasing a leather jacket I really should have avoided for all practical purposes. But man, the jacket really is awesome.
So if you enter this store, be wary of the roaming ADD-​infested saleswoman with the strange accent. She will throw clothes at you and leap frantically around the store until you either buy something or choke yourself to death on $ 28 underwear.

I remember buying my first G-​Star jacket at Metro Park despite the hefty price tag it had on it… but whenever I would wear the jacket out, I would get tons of compliments and people would ask me where I got it.
G-Star’s style of clothing is very unique and their jackets have a military style to them. You can’t help but feel like a badass when you’re wearing it!
I actually just went to this store today for the first time and was really excited because for the longest time, I thought the only way I could buy their stuff was either online, San Francisco, or at Metro Park. Just be forewarned that their stuff can be a bit pricey (jackets ranging around $ 200 and up, denim around $ 190).
Upon walking in, the workers greeted me with smiles and helped me find what I was looking for without smothering me with recommendations. The guy’s stuff is on the right side of the store… in the front are the jeans and in the back are various sweaters, tees, and jackets. I ended up buying a jacket and a pair of loose jeans.
Just so you’re aware… their jeans have a precut length (they’re not like 7 Jeans which you have to get the length tailored) which is nice because they’re good to go, but kinda sucks since they’re not custom to fit your length.
Another big thing also is that I think all of their jeans have button flys, which is a bit of a pet peeve of mine when it comes to jeans. Nevertheless, the detailing on the jean pockets and nice fade pattern on the jeans sold me and I ended up buying a pair. The material is great and you could feel the quality… but they’re not as soft or stretchy as 7 Jeans or R&R jeans though.
They have a handful of wooden dressing rooms (i think about 4 or so) with a draw curtain that clips onto a hanger inside the room. There are two large mirrors (one is to the left of the jean stacks and the other is to the right of the dressing rooms).
Once you’re done paying, be sure to write down your email on the white pad near the cashier so you’ll be notified of any sales and special events going on. Oh and the bags they put your stuff in is also pretty nice too and definitely reusable!
Parking is pretty plentiful and they do have metered parking on Melrose (max 2hrs, 15mins for 25 cents i think), but you could always go park on the side streets as well.
*update: love that they now have a customer rewards program card you can sign up for free and you can earn points for purchases to redeem for cash.
–earn 1 point for every dollar spent (e.g $ 200 jacket= 200 points. duh)
-$ 25 for every 500 points
–gain advance notice of sales
–receive invites to exclusive shopping events
*it also seems like i end up going there mostly on Saturdays/​Sundays and Gabby is always very helpful… and her killer smile doesn’t hurt either!

This store seriously needs to re-​locate to East of Fairfax.
I would never have went there had it not been for the positive Unilocal reviews.
I bought 2 shirts there that fit me REALLY well. One of the shirts has a zipper and buttons that cover up the zipper. So weird and so cool. Both have a bit of the military look. I really like em. One shirt was $ 160 and another was $ 100 on sale.
The sales person tried to sell me on a cardigan that was $ 270. The cardigan was OK, but not $ 270 OK. Be able to say no to the clerks and you’ll be good.
If a girl can drop $ 250 on a haircut, I should be able to drop $ 100 on a shirt and not feel bad.
I would definitely shop there again.