Fresh & Easy

When this first opened it was great. They had fantastic selection and unique and quality foods. Then it was sold and quickly started to go downhill. The F&E brand started to disappear. Then most of the items in the store started to disappear. Now it has half empty shelves, things just kind of thrown around, Ice cream that has been melted and refrozen, etc. to be honest, it’s one of the most ghetto looking markets now. It makes me sad that such a great concept has turned into a low class, slightly more to offer 7 – 11.

I no longer like you Fresh n Easy. Not sure why you can’t carry the basics like heavy cream, cream cheese or capers. Last few visits shelves are bare, not stocked, no variety and the hubby says «we’re done with f&e.

Convenient location, friendly staff easy parking every time. Ok for packaged goods. But watch dating on produce and proteins! Brought a few things straight home and into fridge. Not always pleased w condition when I go to cook em a couple days later… particularly with chicken products.

Nice people, clean and convenient. I never had an issue with our neighborhood market. They always have what we need. It’s never crazy busy. If you don’t like what you bought they will refund your money back.

I come here once in awhile. Since it’s close by my friends house. The staff is great. Veggies are fresh. Duh fresh is on the name. Not to busy but it is in a good location. People are friendly.
Parking is private.

Items are okay. Parking is good. Only Bad thing is The self checkouts don’t work well. If you are there for 3 items and if that self checkout is not working, you’re going to get pretty mad like anyone else. Fix the damn things or at least grab a slab of paper write, does not work. Then get a little piece of tape. You should carry that in the same store still. Then what you’re going to do is put it on the screen. That’s it. Or how about that person standing there supervising/​Brown nosing the self checkouts doesn’t let you know the damn thing ain’t working. Try the one next to it. No one wants to burn time standing in front of that machine. The only reason one is confronted with it in the first place is to get the Hell out of there.

Sketchy. Not very fresh, or very easy.
I bought «organic avocados» that came in a pack of 4 and they were all hard as a rock (and not to mention, tiny). They’re soft on the outside and looked quite ripe, but once I cut it open I couldn’t even scoop the avocado out of its shell. Ruined my morning and a waste of money.
I also had a friend who once bought chicken from here that turned out to be blackened…
I feel gypped for my money. This used to be my go-​to grocery store around USC, but I’ll be going back to Ralph’s from now on.

This place works for me since I hate fixing my face to do groceries and look decent to a cashier. This place doesn’t have that so you can come as you are (like the Nirvana song). Love the self-​check out concept, but I try to avoid going after work and just before dinner time since, this is when this place gets full and you can’t really shop properly. Some essential items run out a couple of times but otherwise I like their choices of organic and «home-​made looking» stuff.

I’m still getting used to this Fresh & Easy which is the nearest supermarket since we moved. My husband and I have always liked the Fresh and Easy brand granola, especially the maple and berry flavors.
I really dislike the self-​checkout which is the only option here. I feel nervous sending glass bottles and eggs down the automatic metal conveyor belt. The prices are higher than Ralph’s so I feel like I’m getting less service for more money with the self-​checkout.
The produce selection is okay, better than Trader Joe’s but not as good as some other larger grocery stores. They have many prepared fruit salad options but they’re expensive. I will probably update this review in a few months after I have more experience here.

Fresh and Easy is great for some things, but their very limited selection means that you will have to make a second trip somewhere else.
Things we like Fresh and Easy for:
Meat
Ready made meals
Things you will probably have to go elsewhere for:
Larger produce selection
Lots of dry goods
Pretty much everything else
The store is clean, the staff is friendly, and the prices are low. It isn’t a bad grocery store, it just a sparse one. I mean they didn’t have bread crumbs. They had gluten free bread crumbs, but not regular bread crumbs!
So if you don’t mind doing two different stores for your shopping then this is a good choice, otherwise find a Sprouts or a nicer Von’s and get it done in one go.
²⁵⁄₁₀₀

Decent selection that gets better all the time.
Helpful employees.
Long hours.
Tons of parking.
Scanners work really well.
*The only (small) thing they need to work out is age verification thing for alcohol sales.

Very clean store, always well stocked and friendly service.
Unique products and familiar brands as well. Good selection on meats and produce. Home goods etc.
Ample parking and plenty of entrances/​exits.

We are longtime fans of F&E; so happy to have a real grocery store in Glassell Park. People may mourn the loss of Lucky and Ralphs in our ‘hood but to them I say «good riddance» — F&E is by far superior to both of those chains.
The staff at this store is great: friendly, helpful and knowledgeable. The F&E brand of ready-​to-​eat meals are delicious; the recent addition of Wild Oats brand of ready-​to-​eat meals — well, not so much. I hope, F&E, that you’re not planning to replace more F&E meals with the Wild Oats brand; they may be organic but they taste terrible! PLEASE bring back the F&E brand of ready-​to-​eat mac & cheese!!!

«Temporarily out of stock» on way too many occassions. Attendants carry around crumpled pieces of paper to authorize items & because of this, takes forever to scan. There always seems to be at least one register that’s out of order & some of their inventory (for example: chips, popcorn, nuts, lunch meat) are displayed in the smaller boxes they are shipped in.
I had to drive to the Alhambra or Pasadena locations on numerous occassions because of problems with this one: long lines, unnoticed register alerts with the presumed available attendants busy flirting with one another nearby, or simply out of stock items I knew they’d have elsewhere.
WHY COME YOU GOT LIKE 40 PACKAGES OF SALTED BROWNIE BRITTLE BUT NONE OF THE BROWNIE CHOC CHIP?! PEOPLE WANT CHOC CHIP!
I like that this location is close & that the prices are very affordable. Fresh&Easy carries some really great products but the differences between each store are overwhelmingly apparent.

AHHHH!!! I REMEMBER WHEN…
This Fresh & Easy location was originally the home of Lucky’s grocery store. The store I would shop in with mom and sis’s growing up. So sad it’s gone. I remember the storefront was all windows displaying seasonal items. That’s all gone now, replaced by stucco, this Fresh & Easy no longer screams out, «I AM A GROCERY STORE. COME IN AND FILL UP YOUR BASKET WITH LOTS OF YUMMY GOODNESS!!!» Now it is just a building set far back from the main drag of Eagle Rock Blvd.
The loyalist in me didn’t ever want to shop in this store, but running late to a bbq at a friends place up the hill, I stopped in for a little somethin somethin. I already have a few ideas of what I wanted to get for the gathering, but F&E didn’t have any of them.
Ok, so I didn’t find what I was looking for, but I found something relatively suitable. This is a scan your stuff yourself type of place so check-​out can be slow as some customers aren’t as quick at scanning, bagging, and paying as others.
This F&E is about a quarter the size of what Lucky’s was, what are they doing with all the extra space. There are no openings inside, or outside. Inquisitive minds what to know. They keep their store pretty well stocked with fruits, veggies, meats, breads, frozen foods, etc… Not everything was all the fresh, some of the fruit I picked up was over the top ripe, and not in a good way. As some of their refrigerated items sell by dates were that day. Personally I don’t consider that «fresh». The cleanliness of the floors is completely gross, but they do need to be attended to more. The staff, when you can find them, are somewhat helpful. I feel they need to be further training in product knowledge.
Overall, I don’t feel that is this really all that Fresh & Easy. However, just like everything in life, it’s all relative. I’ll stick to TJs, thank you.

Their aisles are clean and organized, and they sell solid food at reasonable prices, including British staples. (My husband loves the streaky British style back bacon, and I was happy they had a no-​sugar added variety as well. At Whole Foods, SF Bacon was $ 8.99, here it was $ 4.49. WOOT!) Besides plenty of bacon related options, they have lots and lots of other tasty ingredients and ready to make stuff, as well as plenty of opportunities for coupons, which, most of the time, I forget on my table until it expires.
Also, their customer service folks are very good about exchanges. I realized once I got home that I bought DECAF English tea. No, no, no! They let me bring it back, having lost the receipt, and exchanged it for proper tea. (Just paid the .50 difference. Awesome.)
One minor gripe: With new CA law related policies in place, you have to ring alcohol up with an attendant, which, of course, is totally understandable. But sometimes they make you separate it into a whole other transaction, which I don’t quite get and can tack on a bit more time than you wanted to spend but hey, no biggie.

Truly enjoy Fresh & Easy. I don’t go often but when I do everything is organized and staff is helpful if you need it.
Selection is wonderful, many things ready to eat and many ingredients to prepare your meals.
Plenty of lot parking. Self Checkout is a plus in my book, scan your stuff pay and you will be on your way.
Glad there is one by me, they always complete my wine snack needs.

Though a lot of people do not like their business model, I love the self check-​out idea. There’s also a sales representative on standby if you ever need assistance. Their clearance selection is not as big as the one near USC, but you should definitely check it out. The pre-​made foods that are about to expire are usually 50% off. I think the food is still fresh and it’s a great deal. This location is fairly busy, and there’s always a line for check-​out.
My favorite frozen food there is the beef tamale which sells for about $ 2.19. The chile verde sauce they put on the tamale is mouth-​watering.
I recently got their Friends rewards cards which gives you $ 5 back for every 500 points you earn. $ 1=1point. You essentially get $ 5 for every $ 500 you spend. However, every week there are specific items that earn 3x the normal amount of points.
I noticed some unique labels in their wine section. Didn’t get a chance to try out their two buck chuck wine but they do have some!

F&E is my preferred grocery store. The meat is good quality and reasonably priced. I can also get my fix of British grocery products.
I signed up online and every week I log-​in and print a $ 5 off $ 25 coupon and occasionally $ 8 off $ 40 coupons.