Four Seasons Flowers & Gifts

The flowers came late and the arrangement was sloppy,

Great experience!
I ordered flowers four days in advance from
. Day of scheduled drivers, I get an email saying they left the package at the warehouse and won’t deliver them.
I called a few florists and only this one would deliver same day. He was very friendly and was able to help navigate the delivery to a tricky building that isn’t friendly to flower deliveries.
The actual bouquet was pretty. I don’t really care about flowers, but my friend really liked them.
Will definitely be using them again!

I would never recommend this florist. I received a dozen roses from them on Sunday. They were delivered and left out on the porch in 105 degrees weather. When I arrived home and looked on the porch, I noticed they were sitting there and I immediately took them in only to find them totally wilted. I changed the water which was hot to the touch but to no avail. I called Four Seasons, left a message and made 3 subsequent calls on Monday and Tuesday. Unfortunately I have never received any word back. Poor poor service!

I just got the happy news that I’m pregnant with my first! Yay! This should be a happy time, right? So why on earth would a flower shop owner go out of his way to make it negative??? Here’s the story… if I could give negative stars for poor customer service, I would.
I received multiple phone calls from a delivery driver asking if I’d be home for a flower delivery. My first thought was, «Who calls to ruin a flower delivery surprise?» but I brushed it off. I live in an apartment so maybe they’ve had hard times with apartment dwellers not being home or something, I don’t know. But I’ve never been warned that flowers were coming. Isn’t that the point of sending someone flowers? To give them a nice, happy surprise?
I explained to the driver I was home and to buzz the very easy-​to-​use intercom when he arrived to gain entry into the building. However, the driver refused and called when he arrived to demand that I come downstairs to get them from him. Weird, but again I brushed it off. No big deal. (Tho, really, what if I was getting flowers because I was ill? Injured? I wouldn’t be able to go downstairs.)
I was happily surprised when he handed me flowers and a teddy bear, along with a very sweet card from my mom congratulating me on the soon-​to-​arrive new addition. I ran upstairs with my baby’s first present ever, excited to find the perfect spot in the future nursery for the bear.
Imagine my not-​so-​happy surprise when the manager or owner of the shop called me a few minutes later. He said that the bear was sent to me in error and needed to know when I’d be home next so they could COME TAKE IT BACK. I laughed because that just seemed ludicrous. Who takes back a teddy bear? I told him I was home now but he said they were «too busy» and I needed to make time to be home tomorrow for them. I explained I may not be home tomorrow and that I was pretty surprised that he was asking me to inconvenience myself to correct HIS SHOP’S error. He then started to berate me, actually yelling at me that I shouldn’t want a teddy bear that doesn’t belong to me and that I should «think again about how» I «was acting.» That’s when I got pissed. I’d been pretty darn cool up until then, but I couldn’t believe that he was now SCOLDING me! He continued to yell at me, which only made matters worse. A simple «So sorry for the mistake» would have gone a long way, but instead he tried everything he could to make ME feel bad about this mess! When he finally let me get a word in, I told him that in all my years in customer service, it was always common practice that if the retailer/​service provider makes a mistake, THEY eat it, not the customer. I don’t even care about having to give the bear back (though I feel like I owe my unborn little guy a teddy bear now that someone «Indian-​gave» his or hers), but I can’t believe they would think it’s okay to tell me to take time out of MY day to fix THEIR error. And I really can’t believe how unbelievably aggressive, combative, and downright RUDE this guy was. He should not be allowed to deal with customers EVER. Maybe he should consider a job change to something like collections. I bet he’d be great at that.
A flower shop is in the business of spreading happiness. I guess these guys never got that memo. Do yourself a favor. Order from ANYONE else.

STAY FAR FAR AWAY GUYS.
I really want to warn anyone who is even considering to order from these people.
My friend had received flowers from this company, so I decided to try it out.
I found a really pretty arrangement online that I thought my mom would like (for her birthday). I wanted to surprise her!
What I ordered:
I was excited and I wanted it to turn out perfectly!
I called to make sure that it would be delivered to the right place at the right time! I wanted her to get it in the morning so that she could enjoy it the entire day at work.
I confirmed with Carlos on the phone that it would arrive from 9am-11:30am. I thought it was perfect. He also mentioned that the vase in the picture was unavailable so he said that he would send it in a taller green vase. I said that was fine!
HOWEVER, I didn’t get a message from my mom the entire day! I was wondering what the matter was. Then finally, around 5pm, she texted me saying thank you! She send me a picture of it. and I was shocked. It looked NOTHING like the one I ordered. IT LOOKED HIDEOUS. The daisies were falling apart, missing petals, and the carnations were TINY. Not to mention the arrangement I ordered was not supposed to contain any carnations. They were supposed to have spray roses.
I called to get a refund and Carlos was RUDE. He said he had to pick up the arrangement by TODAY to get a refund. but of course my mom brought the flowers home. and she was already at work… I asked him if it was okay for the next day since there was no way for her to bring it to them today and for them to pick it up in Burbank.
BUT NOPE. RUDE. BAD FLOWERS. BAD SERVICE. BAD DELIVERIES. JUST STOP. JUST STOP DOING BUSINESS.

This store is a hidden gem. The selection of flowers and quality rival that of big flower shops. The customer service was incredible and the price ranges are wonderful. I’m definitely doing business with them again!

My BF was being insensitive last night and didn’t realize it until I started crying.. what a twat. Lo and behold, 15 hours later, I’m receiving a phone call from a man saying he is with a flower company and wanted to know if someone would be home in order to receive the flowers. Uuuh, yea. Bring those sukkas on. This is my thing tho.. whatever happened to the element of surprise? To much work for ya? Don’t wanna waste those precious steps of yours? I’m gonna be nice and write it off as you didn’t wanna waste gas.. who can argue with that one? I can’t, but I will say this.. even though there are plenty more things on the list of being annoying, taking away the element of surprise from something that should be a surprise, is pretty Fucking annoying. Just drop the damn flowers off first before you call and ruin it for the receiver. If they’re not home, THEN call. That being said, the flowers were pretty, not the most fresh but still pretty. I also got a plush soft teddy bear and some delectable chocolates that I am devouring now. My BF called last minute and they were still able to complete the order. That was nice. Maybe a song and dance next time will make me overlook any blemishes.

Once upon a time there was an individual on Unilocal.
This used to be his florist.
Given the fact that you spent a lot of money on his girlfriend.
The florist a really good job.
He would first star off by buy one rose a week then off to celebrating month to month anniversary. To year anniversary. His love and affection for his girlfriend at the time.
He was pretty much crazy about her.
The florist would help out with gift with bear on them all they way. Untiled she told him not to give her anymore rose :(
The story is they are no longer together and the guy moved to a different city.
When there were time that there is a need for a bigger project. The florist deliver it on time. Even as other try to compete for the man business.
In the end of the day, he would recommend him even though he no longer have any project and live in a different city.

He did everything he told me he would and saved me some money in the process. No complaints.

When it came to sending flowers to the woman in my life (mom), I’d usually go with
. The last couple of times I had some issues such as mom getting flowers in poor (dead like) condition, a broken vase resulting in water spilling all over the new dining room set or delivery after she was gone for the day. This time I decided to go to a local flower shop. My coworker recommended this place.
I parked on a back street and walked in through the entrance on Sunset. As soon as I walked in I was greeted with a friendly hello. I told the man what I was looking for and we looked at different options and I made a selection. I then provided delivery info and contact information (He already knew the procedure for the building they were being delivered to and I’m glad because I wasn’t aware of the strict security). A few hours later I received a text from my mom with a photo of the flowers. They looked fresh, full and exactely what I wanted.
This will be my flower shop from now on! I spent less than ordering online and they arrived exactly when I wanted them to.

Beautiful, fresh flowers and the flower arrangements are very creative! I didn’t see the reviews until after my visit and I absolutely cannot relate. I went to the shop and the gentleman was very helpful; he gave me a lot of arrangements and gifts to choose from. Their prices are definitely reasonable. I ordered the flowers to be delivered to my mom’s home and there were no issues there. My mom loved the flowers and so did my wallet! ;). I’m shocked of the reviews from others :(but I definitely recommend this place! Happy shopper:)

Well I called and the guy answered and after the reviews I read on here I made sure, I gave him my number and not my bf so they wouldn’t ruin the surprise. I just think they need to sound more professional, and speak alittle clearer.

If I could give negative stars I would. First of all, what floral shop calls the recipient (who is supposed to be surprised) with directions on how to get to the location? Have you heard of google maps? My husband had flowers delieverd to my work, which is at a VERY well known location (no need for directions, not that hard to find). The delivery guy called me at work, ruining the surprise, asking for directions, what time I was going to be taking my lunch and what time I was leaving for the day. This was at 11 am, my flowers were delieverd 45 minutes before I left for home. The floral arrangement is fine, but talk about a killjoy. The order was placed through 1800FLOWERS (they’ve already received my complaint call). Surprising that this flower shop was contacted because the delivery was in Pasadena. Would definitely NOT recommend going through 1800FLOWERS OR this place. Very disappointing. Hire people with common sense.

Worst place ever! I placed the delivery order for valentine’s day and I even received the confirmation email SAYING THAT IT WILL BE DELIVERED BY 2PM ON VALENTINES DAY, but they didn’t deliver the flowers to my gf! I was very upset so I called them, but they didn’t even say sorry. However, they had the nerve to tell me that they will deliver it tomorrow instead. Really!!!
If you are thinking of sending flowers to ur loved ones, do not use this place! this place will ruin your day

I received flowers through this place from FTD and words cant describe how horrified I am right now! My poor boyfriend sent me flowers to let me know that he loves me and this dump totally ruined it. The flowers they sent me lacked in the roses from the picture on the internet. The vase they sent me the flowers in were shattered. It looked like they tried to trim the top to make it into a short vase b/​c the top is uneven. the kicker? my flowers are infested with BUGS!!! they are crawling all over my desk! I’m afraid to touch my arrangement.
This place doesn’t even deserve 1 start but I couldn’t post w. out giving a star. so here it is.

A pleasure to work with… we will be back for sure