Flat Price Moving & Auto Shipping

I chose this company based on their reviews and added discount. I needed a car delivered from Seattle to Long Beach and wanted the process to be as easy as possible. I got a great price over the phone and received my car within the week! My car was unloaded with quickness, and thanks to these guys, I got a new car for a great deal!

I was moving from Burbank CA to Beaverton OR and needed the service of movers for the contents of my 2 bed-​room apartment and my 2 vehicles. I called FPMAS for both; I spoke to two separate agents — NT for my vehicles and JJ for my furniture, TV etc. They won my auto shipping business but lost my furniture moving business.
JJ lost my business right off the bat as he was unable to agree on a time to meet and review the contents of my apartment; I received a call saying that someone was coming to my apartment at 12:00 noon on a Sat. I responded, that I never agreed to this time; I believe JJ might have left a VM for me but I never agreed to that time for sure. JJ assumed that we would all work around his clock; his presumptuous attitude for a huge turn off. The man really needs to polish his manners and interpersonal skills. I went with North Star Moving instead. Kindly read my review on Unilocal of NSM; they were amazing.
NT gave me, what appeared to be, a fair price to move the vehicles; I gave them my CC number and sealed the deal. Given the gap between the day I spoke to NT and the day of the move, I was hoping he would call me and give me an update but that was not to be. Communication was almost non-​existent; judging from his e-​mails, his business writing skills are atrocious. I called the office and spoke to Amanda, I asked to speak to the owner but Amanda explained the owner was not directly involved with the business. Surprise, surprise!
Amanda was kind enough to spend some time with me on the phone and explain the vehicle moving operation; this helped immensely. NT should have done this but he appeared to be caught up in his own vanity to truly understand customer service.
The cars were picked up on Tue ¹⁄₁₂ with a promised delivery date of Fri ¹⁄₁₅; on Friday I called the OR office to check on the time of arrival. I was told that the cars will be delivered on Sat ¹⁄₁₆. Stayed at home all day on Sat, got a call from the driver around 4:00 PM, only to be told that the cars will be delivered on Mon 1/​18, and it was.
So, why am I giving this team a single star and what do I think their problem is? Generally, the problems are always the same — poor understanding of customer service and stunted communication skills. It would be wonderful if my agent NT would have stayed with me from the very first call that I placed to delivery of the vehicles. Clearly, this is too much to ask; it appears that the organization lacks leadership and the team members lack training. Do they hire high school drop outs to keep the labor cost down, I have no idea but I suspect they do? I am of course judging them from their writing skills, poor telephone manners (particularly the OR office) and the absence of good customer service (JJ & NT).
As American consumers we must demand and receive superlative service; a platform like Unilocal gives us a sounding board. Let’s all speak with an amplified voice and be heard across the nation loud and clear.

Nikki was my contact there and he was great. Very friendly and helpful.
I could have gotten a cheaper rate elsewhere but the sea of estimates coming in was too much to sift through and some companies seemed iffy. I didn’t mind paying extra for the peace of mind. The delivery went smooth. Shipped an SUV from LA to ohio.
Would recommend Nikki and would use them again.

My car was broke down alex deliver it with lower price … Great price and good service.
Showed up in the time.
Help me detirme my promble.

I used this company when i was moving, it was very convenient, reliable, and very affordable! No hassle and stress at all! Thank you so much! Alex and his are great! Definitely recommend it!

Alex is such an amazing driver. He drove my car from Seattle to Los Angeles. No damages!!! Amazing. I’m so happy about it. He kept my car in perfect condition.

I love Alex!!! Great customer service!!! He drove my car from Texas once I bought it and brought it to me in LA. No damages, and kept it in great condition! I will deffinitly use him again!

Alex is great!!! He moved my stuff with no problems everything worked perfectly! No damages! Recommend him to everyone I’m for sure coming back here!!! Love him

Great service and friendly staff!
Everything was handled in a time efficient order I am very impressed :) moved all my belongings at a very low price, would definitely recommend his services to anybody looking for quality

Alex delivered my car. It was an emergency and Alex responded quickly. I was broke down far away from Los Angeles and these guys arrived right on time and lift my car. I love this business and how they operate. If you are ever in need call these guys.

Dude effing great peeps man… Loaded and unloaded like super fast !!! I’m so happy that I got my car where it need to be seriously I was getting anxiety because I knew that people touching my car and I have serious add but I’m sooooo freakin happy that my car was okay and NOT scratched. #legitttttttt

Alex is great. Trustworthy and professional. No damage to my car it was perfect! Look no where else. And prices were very reasonable.

Thank you so much for being so on top of getting my sisters car shipped !!! I cannot thank you enough!!!

Alex did a great job on moving my car he’s a very affordable price and I found him online. He’s a really good and friendly person. Go to him, I recommend him.

Great customer service! Very reliable, safe and friendly. Would definitely come again!

I bought the car from New York City to ship to California. I used this company to do my shopping for me. My car arrived just as perfect as when I gave them my vehicle. Very trustworthy and reliable company. I highly recommend their services.

I love this company. I recently shipped my vehicle not too long ago, and although I was a bit hesitant at first since I opted for the open carrier, the only thing that left marks on my vehicle were rain water spots. In simple terms, the car arrived in perfect condition! As a petrol head, I think that is the most important aspect.
My personal customer service agent, Nikki, was extremely helpful, polite, and professional, and he was always there whenever I had concerns for my baby (car). The manager and owner, Alex, even provided me for a free Über ride after I dropped my vehicle off. Paul, another employee at Flat Price who received my car upon drop off, was very friendly and professional as well.
I will definitely contact them again should I ever need to ship any vehicle (s) in the future!
Thanks Flat Price!

Moving is generally very stressful, especially moving across the country but this amazing team made it so easy! So thankful for their services. Everyone was very friendly and helpful! Thank you guys so much!!!

This place is amazing!
I was trying to help my best friend move from the other side of the country to here. It was a short notice move and kinda a stressful move for us. But these amazing people helped make that easier! They not only were quick and made the booking simple for me (who has never shipped a car before) but they were also very nice and friendly through all of my stress. We got my best friends car on time and all ended well. I wish I remembered the name of who helped me! But I don’t doubt that all of them here are awesome :) :)

I needed to move my vehicle cross country. I did my research and found Flat Price.
Nikki was very professional and provided me with competitive rates. My car was delivered in 7 days and was in the same condition it was picked-​up. Dispatch was constantly in touch with me, so I was not worried about anything.
I had a great experience with this company, will definitely recommend it.