Factory 413

When this joint closes within a year, it will be because they are NEVER open. Can’t even get an employee on the telephone. You can call during their posted «business hours» and leave a message to set up «an appointment» to view the store? Are you kidding me, dude!
Even when they are open you have to ring a buzzer to get through the front door. GOOD business ethics there guys! Save yourself the effort and hit up UNDEFEATED on La Brea. 10 minutes away, sick selection, and hey… people actually work there!

Here’s the email I wrote from the sidewalk in front of a locked store at 1pm on a Thursday. I got the email address from the answering machine when I called. After stating that the store was open from 12pm — 7pm it leaves an email address… Top notch customer service. I wrote:
«If you’re not interested in keeping normal business hours, don’t put normal business hours on Unilocal and on the answering machine. I’d love the hour it took me to get here back.»
There was a large dog milling about inside though. After pressing my sweaty face against the hot summer glass, I could also see a hidden loft. Hmmm, I wonder if this «business» is really someone’s home? Either that or the dog is famous enough to shut down a store while it shops for labradoodle shaped Supras. I mean, it is LA.

After reading the reviews here about some others experience with the online shopping 413 offers i was slightly hesitant to purchase $ 350 in Supras. I reviewed there return policy and though it is fairly strict, it is also fair. I myself am more then familiar with the sizing of the Supra brand and felt comfortable that as long as i did my part in choosing the correct items as well as entering my purchase info correct, the transaction would go smooth.
I was correct, the processing took no longer then exactly what they say on their website. The price was competitive and transaction went without any issue. And the shipping was quick once processing was completed. Got the shoes delivered by FedEx today, Opened the box and BOOM my new Supra’s. Inspected both pairs since someone had posted about getting shoes that looked worn. Both pairs looked like they never even left the box. One of these pairs were white on white Supra ATOMs and let me tell you, SOOOO WHITE.
My review is long but with not many people posting about online purchases through 413, i felt complete clarity was needed. Be aware of 413s return policies, processing times, know your size and input your payment/​shipping info correct and you get what you pay for. Definitely found myself a new place to get quality service, product and gear that will set me apart from the rest.

I have lived in LA for about three months and have tried to come here about four or five times. This place is NEVER open! and the employees never answer the phone. I’m surprised they make any business at all. It sucks because I love all thur shit and probably would’ve spent a lot of money in the store. I haven’t gone at outrageous times ether, mid day and afternoon. Apparently they just close whenever the hell they want. Get it together guys.

3÷18÷14 Do not order on-​line from this company as they do not follow through with a refund or store credit. After receiving permission from Adam to return an order, I did so. USPS indicates the order was received. It has now been over a month and I’ve made at least 7 phone calls and sent 2 emails, still, I’ve heard nothing and I have not received a refund or credit. Basically they were paid for the order and then kept the order. I am going to contact the BBB and continue to post about this company.
4÷19÷14 I noticed my 3÷18÷14 post had been removed. Since the previous post, I sent a certified letter to Factory 413 concerning the problem above. They refused to sign for my letter. Basically, they were paid for the merchandise and then kept the merchandise when it was returned. This is called THEFT. BBB is next.

Supra/​Krew all day long. Well tailored gear for a great price keeps me happy, and Factory 413 does it well. Aside from all the dope wear, I love these places because it’s clean, straight-​forward, and easy to navigate.
Adam hooked it up with a discount being that it was my first time in the store. It definitely won’t be my last.

Dear Factory 413,
Thank you for hosting the most awesome meet and greet/​release of the Aoki/​Muska LIMITED EDITION Skytops this past Sunday. I have been a fan of F413 for years, I reside about an hour from you guys, finally got down there, spent a few hours in line, met some cool cats in line, talked shoe porn, and loved every minute doing it! Aoki/​Muska shoe are amazing! Meeting Chad Muska and Steve Aoki is one for the books! I think I was a bit star struck but hey, i’m just being honest here.
I actually watched them drop on line and couldn’t believe all sizes but 4 SOLD OUT in like 2 hours! Now if that don’t say something i don’t know what would.
Thank you for being amazing and down to earth when I finally got in the building. Real shit that goes a long way in my eyes. You guys were taking pictures of the customers who came in (2 at a time), were patient at the register and not rushing things. Store was clean, professional, and overall SICK WITH IT!
It was probably one of the best days I’ve had in a very long time. Thank you for being legit!
KR3W for life!

Really great. I stumbled across this place randomly and was a pleasant surprise. I got myself a pair of black high waisted pants with zips and aim getting some new skate sneakers tomorrow at the launch! The chappie that was assisting me in my purchases is precious and very helpful.

I ordered a pair of all white supra sneakers from factory 413, got them today — they have scuff marks on them, the bottoms of the shoes are already dirty, and the laces have dirt on them — they were obviously already worn and I am beyond pissed about this — I tried to contact them through their online customer service link and that page doesn’t even open — tried to go to the link to return the shoes and guess what… that doesn’t work either — I sent an email reply from the conformation order they sent me and its been 12 hours and I haven’t gotten a response — This place is wack — since when do you buy new shoes and they are already laced — and who are you trying to kid… all white shoes — u think I won’t notice dirt??? WACK COMPANY DO NOT ORDER ANYTHING FROM THESE FOOLS

This place is pure sex.
I stop by and checked this place out for a pair CDX111 x Muska x Factory 413 Loc’s I read on Ben Baller’s Blog.
I went on the day the Supra Skytop 3 release happened and the dudes working the register where more than cool enough to hook me up with 2 pairs of sunglasses (CDX111) 2 for $ 50 (retailed for $ 41.50 each) good deal if you ask me.
Anyways the shop is sweet and i plan to do more shopping in the near future!

I like clothes more than my sex should allow.
I tricked my girlfriend into taking a road trip with me just to go to this store. This place shouts badass. It could be muffled with a gag ball and you could still hear it shouting.
When we arrived we got the first parking spot right in front of the store and when we walked up to the door, there’s a buzzer. I like to pretend I’m a lot cooler than I really am, so having to be buzzed into a store is way badass.
Anyways, I was just browsing around and the two guys working were more than helpful. He saw my shirt I was wearing and we talked about music for about 15 minutes. I got a pair of jeans, sunglasses and a few shirts for a lot cheaper than I was expecting.
Prices are the same as the website so if it’s on sale online, it’s on sale there.
If I could leave my girlfriend for a store, it would be this one. Badass décor (They have a damn buffalo head on the wall), and the best people running it possible.
Check it out of you’re a fan of Kr3w or Supra.

If you’re a fan of Krew and Supra then this is your #1 spot to shop and try on everything! The staff is always very friendly, and the store is very well-​kept. I have been here several times, and my guy friends typically end up buying a new pair of shoes. This store also has the limited edition Supra shoes once in a while, so keep an eye on the Supra blog for those details.
Lastly, the door is locked always, so make sure you press the button to be let in to the store (during normal business hours).

I’m no hypebeast, hipster, or sneaker connoisseur, but I love me some head-​turning shoes! My Supras stick out in the land of dunks, Jordans, Air Maxes, Vans, etc etc up here in the Bay but that’s the whole point right? I always try to make a visit to the store whenever I’m in LA. The guys that work there are so cool and friendly, it’s hard not to strike up a conversation. Last time it was about why Supra should consider making a line for us ladies. They even have a line for kids/​babies, where’s the love for the ladies? Oh yes, they ship out pretty fast too for online orders. I got my most recent pair in less than a week!
I have a tendency to accidentally call it Factory 143 hahah, but it’s no secret. I 143 Factory 413 :)

All they carry is Krew and Supra products. They only have a small selection of Supra shoes. Their display of the products are limited to only one view, so you don’t get a good picture of how the product actually looks like.
If you order online from them be careful to purchase the right item or size, because they only do store credit back (that is only good for ONE YEAR!) I tried to exchange my unworn shoes for a larger size, because Supra shoes tend to fit tighter, but they are out of stock and would only give me store credit, but I’m not interested in any of their other products.
An online business that doesn’t give you back a refund for something that they’re lacking… is kind of booji and desperate if you’re asking me. When you purchase things online, make sure the company allows a refund policy for your own peace of mind.

I love this place. I have never been to the shop (I live in SF), but I have bought some stuff from the online store. The people who work here are hella cool, hella friendly and helpful. Next time Im in LA Ima hit this place up for sho’. I agree with the above poster, graduating from nikes and expensive jeans to supras and kr3w is the best move I’ve made in a while.

Factory 413 is this bees knees — or bizzess knizzees or something — i don’t know how you do that zzzz talk HOWEVER, this is my new favorite store. I have never been treated SO nice by any store in my life. Seriously. And for the kind of stuff they sell — you’d usually expect the typical annyoing attitude where they totally ignore you and you’re like uhhhhhhhh am I fucking ugly or something? and then you feel stupid and insecure and just kind of turn around and walk out because you don’t understand why a person working in a store has no interest in your business. Or basically exactly like Huf or Supreme.
And seriously? How many fucking dunks do you really need to own? I’m so glad I graduated! It’s all about the SUPRA’S. I mean if Weezy of all people wears KR3W and Supra’s? Come on.
They have all KR3W gear, super sick shoes, vintage RUN DMC sweatshirts, random other deadstock items, hats, and sunglasses. And I love my new KR3W jeans. I was kind of sick of buying $ 300 jeans and that shit looking like JCPenney. I mean not really but yeah, for real.
The façade is so nondescript you would never know it was even there, on S. Fairfax of all places. Seriously go – there is low end to high end gear and DJ or anyone else working there are the nicest people EVER.