Entrada Management

This business is ran by lying devil’s…Adam, chris, and a none experience manager Anna who speaks no English, if I were you I would not rent from them… ever since they took over our building we can’t get anything fixed around here. Anna who is a joke of a property manager never response to any inquiries. And if you call her out on her wrongs you are more then likely to be called a Bitch… they will all get what coming to them… I hope they read this ROT IN HELL DUCHE BAGS!

these people have special place in hell
just please for your own sake, avoid them at any cost.

Do not rent from any building owned by Entrada Management. Our building, which was incredibly well-​run prior to the new ownership, was bought by Entrada about a month ago and is now an awful place to live. The new building managers (both interim and permanent) don’t return phone calls/​emails or answer questions pertaining to the property. (A rep from the gas company stopped by and even she said she was having no luck getting calls returned from the building manager!) Maintenance requests are being ignored for weeks. They also started a full gut rehab in one of the apartments and never told tenants about the construction, nor would they answer repeated attempts from several tenants about when the construction might be done. I’m talking 12-​hour days of loud, banging noise that disrupts several units. The lobby is filled with trash and goes uncleaned for much too long. There was an issue where they changed out the mailbox and didn’t tell tenants, so we had an issue with our mail and getting the keys to the new box. I can’t wait until my lease is up. Do not rent from these people if you want to live in a place managed by a professional company that cares about its tenants.

They just took over our building. We weren’t able to access our mail for over two weeks. Maintenance requests have gone ignored. There is trash all over our building. If you’re a building owner, or looking to rent a unit that is managed by them, I suggest looking elsewhere.

THE WORST! Adam Cutler is the WORST manager!
He should be fired.
NEVER lease an apartment managed by Entrada.
EVER!

Entrada management services have taken over managing the property I live in, about a year ago. Since then they have hired a new property manager. He is TERRIBLE!!! He’s too busy surfing every morning to help around the property! I have had several problems and nothing has been done. There were times they would shut off the water (due to renovations) only once did I get a notice. I went to take a shower to get ready for work (twice) and no water. When I called the management office the woman said «sorry» and I asked her what I should do and she said «Well, if I were you, I would be a little more understanding» in a very condescending tone. We have police at this complex on a regular basis. Right now at 7:15 am, we have maintenance workers throwing stuff over the balcony and yelling up and down to each other. I have come home from work at night and there is always someone parked in my parking spot. I asked the (same) woman in the office if maybe they could put out a friendly reminder notice to tenants, to please not park in reserved spaces? She shook her head and said «NO, sorry, it happens». That’s it, that was her unhelpful attitude, as usual. I’ve had a leak under my sink and I have reported it twice and it’s still leaking. NOW, they are raising the rent to ridiculous amounts and for new renters, even more outrageous! This property was ok when I moved in, but now it’s just turned into a ghetto and the management could care less. When I’m in the laundry room, there is always some tenant complaining! But, there is one person in the office that seems to care but, she seems hesitant and it makes me wonder if her hands are tied. I don’t know what the qualifications are to manage this property but it seems a monkey could do a better job. I am a pretty nice person and always looking for a solution but the people managing this property aren’t. I pay my rent on time every month and am very easy going but I am at my limit. The water charges are not metered and so every month there’s a different price. Meanwhile there is a «cleaning company» that is doing their company laundry here an the water charges go to ALL the tenants living here. Doesn’t seem fair or right. And the management is AWARE of this and has done nothing to help (once again). So, in closing… Renters of Sunset Terrace… BEWARE of our management. YOU CAN’T COUNT ON THEM TO BE FAIR, HONEST OR EVEN A LITTLE BIT HELPFUL!!!

We have had issues with these guys since day one… My family and I moved into their canoga location just off Topanga blvd. The on site manager crystal is never in her office, has failed to give us our copy of the lease agreement even after 3 months now and counting. has refused to give us our other set of keys that was promised to us. has threatened to evict us even tough we payed our bills. failed to mention that if we didnt pay on the 1^st of the month we would need to get a money order (which i never heard of before) so we racked up a late charge and a lawyer charge for a 3day notice and she said «be happy its only $ 75 this time normally its a $ 600+ charge for a lawyer fee» which is ridiculous and unheard of. she never showed us the apartment like she was supposed to while signing the lease then failed to fix what was wrong with the apartment once we moved it. Then we tried looking up the contact info for entrada management and nothing is on there contact page. I had to come here to Unilocal to at least get their phone number… long story short AVOID THIS COMPANY THEY DO NOT CARE FOR THEIR PAYING RESIDENTS just there income.

Buyer beware! Less than a year ago Entrada took over managing the apartment complex we lived in, SummerView Apts in Sherman Oaks. Gables had been the previous company when we moved in and they had been great and available for any issues. When the new company took over, we were already looking for a new place due to my «feeling about these guys». I was right. Immediately all the residents were literally flooded daily with multiple multicolored notes on the doors instructing residents to do all kinds of things: some were threats, some were advisory that our lives would continue (after a full year) to be interrupted and inconvenienced by the construction site we came to live in. Also, the entire computer system was basically frozen for some time and was out of use for the first two months of the occupation, inconveniencing residents making rent payments to which many people were accruing exorbitant and unfair late fees. This behavior continued as well as the occupancy dropping significantly (made up pretty solely of the lower priced rent controlled apartments) due to move outs and evictions.
We even got inside information from people working for the company that the entire goal of Entrada’s deal with the owner of Summerview was to gouge the residents through fees, rent increases, etc in order to pay for the renovations that the owner apparently decided were not his to pay out of pocket. This is slum lord, third world behavior and we moved out (after paying up current minus the last month which they refused to allow us to pay to get us out) to a nicer apartment and have a great relationship with our landlord. If you are thinking of renting and you see ENTRADA MANAGEMENT or ENTRADA PARTNERS, I would urge you to rent elsewhere unless you want a very annoying monkey on your back.

This place, doesn’t really manage that well. So far theyve been through three different property managers in less than a year and a half, they refuse to talk to the residents of the apt. complex and they have no idea how to price per city. The fact that they don’t get neck pains every time they sit down, only proves they have good chiropractors.