Elias Fine Jewelry

I’ve been with Elias for 11 years!!! They are very good people!!! They are very friendly, helpful, reasonable, and most importantly honest!!! I would definitely recommend them to anyone! A special thanks to Jackie!!!
Love you guys!!! :-)

How far would I travel for superior customer service and remarkable craftsmanship? I’ll tell you: 345 miles. As you know, the Jewelry District is in Downtown LA and my home… is not. So what makes it all worth the drive down from The Bay? Let me tell you, the wonderful Abaci Family at Elias Fine Jewelry is the perfectly harmonious union between jewelry and family. Jack, Jacky and John (dad, mom, and son) approach each of their customers with the most caring, helpful, and no-​pressure of demeanors coupled with the ability to truly listen.
After being left disappointed by another jeweler in the District (who said he’d design my engagement ring, yet would not answer emails nor calls), my fiancé and I came to Jacky and her family with pictures of our idea. And the result? They took our vision and turn it into something that was far beyond our expectations; my engagement ring is as equally unique as it is beautiful. They are currently creating hubby-to-be’s wedding ring, too.
Not only the craftsmanship of my ring amazing, but what is more remarkable is the Family’s customer service. When we first met to initiate the creation process, Jacky knew that we were only going to be in town for less than a week. So within days, she had a wax representation of our ring ready for me to try on and alter, if necessary. By the next few weeks, the first draft of the actual ring was ready and Jackie sent me pictures. I was already in love with it by then and it wasn’t even done yet! We asked for a few changes in the ring and with this, it was no problem for them. They didn’t make us feel like, «Really you want to change something?» Jack, Jacky, and John were all incredibly kind during entire process. As far as pricing is concerned, they are very, very fair and reasonable. For the Abaci’s, they truly do care about building a relationship with you, not your money. And I’m a teacher, so if they wanted to build a relationship with my loot, then they’d probably have to go out and get a loan.
So, if you want to be treated like family, while you shop for jewelry, then look no further, because your search ends as your vision begins with Elias Fine Jewelry!

If you are looking for an honest family business that only wants to make people happy with jewelry purchases, Elias is the place. They are located right in the heart of the LA diamond district around countless other vendors, but their knowledge and more importantly their honesty and friendliness separate them from others.
I first came to the booth to look for an engagement ring. I mainly dealt with Jacqueline during the entire process, although John and Jack were around as well at times to offer advice and suggestions as well. I told them that I was looking for a specific cut stone and had a design in mind for the setting. I also told them that I had a little bit of time before I needed the ring. Instead of trying to get me to deviate from what I was looking for, Jacqueline told me she would take her time and get as many stones as she could for me to make sure I was happy with what I chose. She also told me she would use the picture I gave her as a guide for the setting and show me the setting in wax before it was made to make sure I was happy. Both of these practices were great business and made me feel very comfortable.
After we determined what types of stones were in my budget, she only showed me stones very close to that amount and still matching what I hoped for as best as possible. I never felt pressured to buy anything or choose anything that I couldn’t afford. She also was able to text me pictures of stones and certificates as well as the setting in a cg render, then wax, then metal, so that I could get an idea without needing to go all the way to the store each time.
I compared their prices to Blue Nile and they were comparable for similar stones. In the end, the ring I got was perfect, and it was within my budget, and my fiancée absolutely loves it!
I highly recommend Elias Fine Jewelry for an engagement ring or any other jewelry needs. They are honest, wonderful people with a great selection. I will be back for our wedding bands!

My boyfriend asked me what I wanted for my birthday last year so I asked him to get me a ring that matches my pear shaped aquamarine gold earrings surrounded with little diamonds. I purchased these stones in Brazil at H Stern so these were very special to me. My boyfriend had purchased another ready-​made earring from Elias before so we decided to purchase a custom-​made ring from them after getting quotes from 2 other jewelers in the area.
After a very long process, it took almost 6 months process when my ring was ready. It was all worth it! Beautiful just like I wanted it. Jackie knows exactly what I wanted and thoroughly specified what I wanted to the craftsman who created the mold.
John her son & her husband were
good-​natured & reassured that if I didn’t like the ring it would be redone. Exactly what I needed to hear, Jackie provided me with several pear-​shaped aquamarine gemstones to choose from when it needed to be redone. Bear in mind the shape of the stone is essential to the result of the final design. I personally designed the ring & when it was done exactly how I wanted it was just gorgeous!
Take note: we made at least 5 – 7 trips to the Los Angeles jewelry mart area so parking isn’t cheap.
Be very patient when it comes to custom-​made jewelry because it isn’t easy. It takes a very good artist to render what you have in mind. Showing a photo helps too but if you are making modifications it takes a lot of imagination just like designing or constructing a house!
They also have a large selection of very unique ready-​made jewelry if you don’t want to go thru our painstaking process. I would show a photo of my ring but I wanted it to be unique one & only. You will be able to tell Jackie has very good taste because of all the classy jewelry she has on herself.

DO NOT GO HERE! We originally had a great encounter at Elia’s Fine Jewelry. We bought our wedding bands here and were told by Jackie to come back a year after we bought our wedding bands to purchase another band as a 1 year anniversary present. We thought it was a sweet gesture and were planning on purchasing the 2^nd band.
About 2 weeks ago CC (Jackie’s daughter) called my husband enraged and demanded that he pay for the 2^nd ring immediately. CC began to yell at my husband and asked him why he hadn’t finished paying for the 2^nd band. My husband explained that it was Jackie who told us to come a year after we purchased our wedding bands as a 1^st year anniversary present to which CC accused my husband of being a liar and said «My mother would never say that. How dare you accuse my mother of saying that.» There’s NO WAY that we would’ve even thought of the idea of coming back to the store a year later to purchase a 1 year anniversary present! Jackie was the one who gave us the idea AND told us to come back a year later!
CC was extremely rude and impolite. I can’t believe that someone would actually do business like this … My husband and I know of 3 other couples who recently got engaged who we were planning to refer to Elia’s Fine Jewelry. After this incident with CC, we have decided not only to release the anniversary ring but also informed all of our engaged friends to never go to this jewelry store.
We are severely disappointed with our experience. My husband and I were talking about how we were planning to make this jewelry store our «family store» where we would purchase new jewelry, fix watches/​jewelry and were planning to give them a lot of business. Now, I would NEVER go back.
Don’t be fooled by Jackie’s sweetness … sooner or later her daughter CC will slam you in your face and make you so disappointed that you shopped there. Save yourself the heartache and DON’T SHOP HERE!

We came to the LA jewelry district last year when my fiancé proposed to me so I could check out potential wedding bands to match my (beautiful) tiffanys engagement ring. Amongst the various bulidings and hundreds of different booths, sits Elias Fine Jewelry! The older man behind the counter was so nice and informative… and he didn’t try to push a sale of any kind on me.
Last Saturday, it was time for me to actually purchase my band and I knew exactly where I wanted to go! We walked around to different booths again this time and got astronomical quotes from multiple people. I think it is because we appear young and maybe like we don’t know what we are looking for.
Finally we found our way to Elias Jewelry like I knew we would and the man and his wife were ONCE again the nicest and most honest people we came across! I found the ring I wanted, they gave me an initial quote– they dropped the price $ 100– sized the ring for me right there in 10 min– were SO nice and we got to talking– she dropped ANOTHER $ 50 at the very end for me!
I honestly couldnt be happier with the service I received and the beautiful ring I found! I will come here for all my jewelry needs.
Thanks guys!

Once upon a time… I was in the market for an engagement ring. I researched diamonds and designs for a year. After finally settling on the type of ring I desired, I headed down to the Jewelry District and prepared to negotiate. After interviewing 6 previous stores that I had researched online, I happened on Jane and Elias Jewelers by chance. What I received was highly unexpected.
Jane was AMAZING! She is knowledgeable and extremely personable. She made my selection process a dream and was able to work and produce within my budget. She even answers her phone after hours, and when she is not even at the store. I can not thank her and her brother enough. They are both fantastic people.
This is a family owned business that has been around for decades…
Guys, do yourselves a favor… go get the ring you want for «HER» here. My fiancé is extremely critical and she couldn’t be happier!
I am a client for life!

I have no idea how these people have such great reviews because their customer service is really awful. I don’t think these people understand how important email and communication is for business in the year 2014. I also feel somewhat hustled by our transaction, let me explain.
My fiancé and I were in the market to find wedding bands for each other. I was very set on finding a rose gold band and he a tungsten band with a rose gold inlay. As I was perusing their choices, I see this really pretty and sparkly rose gold band with pave diamonds. I asked to see the ring and it was priced at around $ 1300– the older man working there said he would give it to me for $ 950. Well that sounded wonderful and all but we are working on a budget and needed to find my fiancé a tungsten with rose gold inlay. We told the older man (Jack?) and the younger one (John?) that we were looking for a specific tungsten ring with a rose gold inlay and they said it was no problem that they could do it and they would even do it for $ 150 since we were going to get the diamond pave band for me. Great deal, right?
So me being completely stuck on stupid with the sparkly just sparkling away in my face– I was like YES YES YES, let’s get this ring, this is theeeeeee ring! Plus they are going to get the tungsten one my fiancé wants for $ 150 so let’s do this! We buy my ring. We give them $ 950 CASH MONEY and get a hand written receipt on the back of a business card. John tells us to email him with the style of tungsten ring my fiancé wants.
We get home and immediately email John with images and links of the specific ring my fiancé wants. No response. I do some internet searching on my own ring style and see that there are rings very comparable to mine for $ 650-​$ 900. I feel slightly hustled and called the same day we bought the ring to ask about a return. The older woman said I could exchange but not return. I asked to talk to John, he said to bring it in and we could return it. After much discussion with my fiancé, he wanted me to have the ring I wanted so we kept it. And we still wanted the $ 150 deal on his ring.
It has been virtually impossible to contact John. He doesn’t respond to emails. He has repeatedly said that he cannot find the style of ring that my fiancé wants, even though they are ALL over the internet. When we were in the midst of a $ 950 deal for my ring they were very insistent that they could make whatever he wanted, and for $ 150 but that has not been the case. We have been met with avoidance, poor customer service and virtually no communication from these folks regarding the ring that they were offering to my fiancé in accompanying my ring purchase. It has been like playing chase with a little kid. You cannot get a hold of these people and when you do you will get a very poor excuse for a response such as, «I’m working on it.» They will make you call back and email over and over for nothing.
We are very disappointed and would not recommend anyone go here. Now that they’ve got our $ 950 they have basically and told us to go f**k ourselves in so many words. We feel very hustled and are now having to search for my fiances ring elsewhere, and now, with the time of our wedding so close, we don’t have time to return my ring to them and find another one. My ring is beautiful but is somewhat tainted by the memory of crappy service and being hustled by the jeweler.
Total bum out.

Perfect customer service I have never seen anything like this before, so friendly that I feel like always buying our jewelry from them only. They are very patient and helpful, and their designs are beautiful, creative I love it :)

The customer service was absolutely amazing. Got the perfect engagement ring that we wanted. Jane helped us in designing our ring and my wife loved her custom ring. Only place to head to when you’re at the Jewelers Mart and that’s Elias Fine Jewelry.

We purchased a wedding trio here, and they designed and made it just as we wanted. We took one of their designs and had it modified to suit our needs. They were great about the modifications, and the rings turned out beautiful. My girlfriend was almost crying because they turned out so great, so I went ahead and proposed, and she became my fiancée right there in the store, and the owners took pictures of me kneeling to propose.

I was looking for an engagement ring for my Gf, after walking around all the booths in the plaza I was ready to leave. But I came across Elias’ and I stopped to look. Immediately I was approached by Jackie. She was the most friendliest and helpful one I have came across all day. She wasn’t pushy at all. She told me to take my time and look around. I showed her a picture of a ring design my Gf liked, though they did not have anything like it she assured me that they could custom make it to my liking and that it would be ready in two weeks. She also gave me a great deal on a 3ct diamond ring to fit my budget. It came out AMAZING!!! My Gf loves it. (She said yes!) We will most definitely go back and highly suggest this as your go to place. Jackie, Jack and John are all very helpful and nice. Thank you Elias’ fine Jewelry.
— Aldo Olivo

I just bought my fiancé’s engagement ring here. Top notch service and great price! The stone is CLEAN too, high quality diamonds here.

My new favorite jeweler, especially for unique, beautiful pieces! John is happy to talk to you about stones, sizes, and your personal preferences to ensure your piece is exactly as you wish. Prices are better than competitive, quality is very high and work is done when promised. Send everyone to Elias! Located in the Western Jewelry Mart in the Jewelry District.

We took a friend to get a replacement engagement ring to downtown, and did a lot of shopping around. After a few hours, we came across elias Fine Jewelry and spoke with Jane Abaci-​Nehme. She was extremely sweet and polite and immediately gave off a different vibe than the other booths we had been at previously. She never played any games with us, no pricing games, no salesman games, just showed my friend a beautiful ring and gave her the absolute best price of any of the places we had been to. It was a great experience, and Jane was super amazing to me and the other girls who weren’t even there shopping. I would definitely come back here.

I ordered a custom ring for my wife and they listened to my unconventional preferences and delivered a beautiful modern custom ring with a tension setting. My wife loved the ring and received many unsolicited compliments. When the diamond came a little loose, they gladly with a smile took the ring and modified the design to correct the problem and prevent future problems… at no cost!!! Great service in a caring family atmosphere, would highly recommend. Ask for Jane… she rocks!

After, literally years of searching and working with a couple of other jewelers, and having bad experiences, I had almost lost hope.
Recently I decided to head to the Jewelry Mart in Downtown LA — which can be a nightmare because there are literally hundreds of jewelers and it can be overwhelming.
After perusing the various buildings/​spaces in the JM for over an hour, I met the lovely people at Elias Fine Jewelry. It’s a family business — originally I met and worked with Jack and his wife Jacqueline. Both of them are extremely nice, patient, and understanding. Also, very willing to work with you to find exactly what you’re looking for (or create what you want).
We ended up having them make a new wedding band for my husband. When it was complete, we went there and met John and Jane (their son and daughter). This entire family are, sincerely, some of the nicest people I have ever done business with. I walked away from the counter that evening KNOWING that A) I couldn’t be any happier with the entire transaction, B) I HAVE to share this with people, and C) I will DEFINITELY be back there.
Anyone looking for a special jewelry piece, NEEDS to go there. They simply have the best customer service around. Their prices are extremely competitive. If you are looking for that special piece of jewelry this really is the place to go.
Updating this review to add that once again I’m working with this family and once again they made me feel special and excited to be doing business with them. Simply put, I adore these people. They are just so patient with listening to my terrible description of what I’m looking to do. They also provide very intelligent, non-​pushy advice. I don’t like to feel like I’m being «sold to» or «pressured» from sales people — it’s literally one of my least favorite things when doing any type of shopping. I just cannot say enough nice things about them. I’ll probably be back on here to add more once I pick up my rings. ( Unilocal should let me write another review because it’s doubtful anyone is going to want to read such a lengthy review.)

Today I got up the courage to go in search of a setting for a Blue Topaz I purchased ten years ago! In the past I have avoided the jewelry mart, it left me feeling overwhelmed and intimidated, but my budget demanded I go where the deals are. I visited one store which had a good Unilocal review but when they heard how little I had to spend, they didn’t give me the time of day. That’s when I wandered across the street and found Elias Fine Jewelry. Jane was so helpful. She understood my budget and showed me settings that were within it. I happened to fall in love with a setting that was out of my budget and she met me half way. I am now the owner of a gorgeous ring!
Elias is a family owned business run mostly by Jane and John. They’re real people who you can trust and talk to. If you’ve been scared to tackle the jewelry mart — you now have a dealer who will work with you and who you can rely on — so fear no more!

If you have ever been to the Jewelry Mart you know what a crazy nightmare it can be, there are thousands of Jewelers all wanting you to buy from them. In the midst of that craziness there is a wonderful place called Elias Fine Jewelry. It is a family business, they have been there for years and years and years… It is Jack, his wife Jacqueline, son John and daughter Jane. They are truly some of the nicest people I have ever done business with.
They are extremely accomodating, their quality is great and prices extremely competitive. If you are looking for that special piece of jewelry this really is the place to go. If you already have something in mind bring a picture they can make anything. Really, I’m not kidding — go there — their amazing!
Logistically — they are at the corner of 6^th and Hill… Enter on Hill St the second door and walk straight down, they are on the left (like 3 or 4 stalls in).

Patient. Appears to be sincere. Friendly. Willing to spend time to help you make the right purchase. Good pricing. Good people. Great products. And full of knowledge and willingness to share. Good experience. Tell them I sent you =p