East Sacramento Enterprises Inc

BEWARE ! This company is also operated out of Los Angeles, CA by a man named Bruce Johnson who claimed to own the company. I say this because when you search this company the State Lic. #958 073 that he uses comes up on the BBB website as a plumbing business based in Sacramento which makes sense based on the name, but the State of CA has the owner recorded as a man named Jack Claiborne, so if Bruce is operating under his license that doesn’t make him the owner.
They were originally sent out to my home by my home warranty company on a plumbing matter.
Bruce had a very abrupt and quick manner that was immediately off putting, insisting on getting his $ 65 check for my service fee before even dealing with my plumbing problem.
Seriously I have never had any of the service contractors sent by my warranty company worry about that first.
He immediately quoted several hundred dollars of work over and above what was covered by my home warranty and was again very quick to tell me that he would not do the job unless I agreed to the over and above costs citing liability issues of course.
I didn’t feel right about him or the estimate and he had me over a barrel because the problem needed to be fixed asap, however I’m no fool so I decided to get a second estimate. I called a reputable local plumbing company out. It turns out all of the over and above repairs could potentially have been necessary, but were determined not to be in my case because my infrastructure has been updated and is still in very good condition, not to mention some of the over and above costs quoted by Bruce were not only unnecessary but out of line price wise according to the reputable licensed plumbing company that I ended up using
I immediately filed a complaint with my home warranty company and they ended up cashing me out, and I had the company that I personally called out do the job saving hundreds of dollars not to mention they used quality brand replacement components that the home warranty company definitely would not have provided.
I understand that these warranty companies probably do not always pay their providers fair market price on certain jobs, but they do provide steady volume and if you don’t like what they are paying you then don’t work for them.
it’s not ok to make up for it by gouging customers.