Dynasty Custom Quality Cleaners

HOW DO THEY STAY IN BUSINESS??? The lady at the counter probably the owner is always rude! And they charge so much money for simple stuff. DO NOT WAIST YOUR MONEY AND TIME!!!

I brought two sheep skin pillows into be cleaned and was quoted $ 100. When they were done, I was told it was going to be $ 140 or a 40 percent increase… they can keep the pillows.

I brought two dresses to this dry cleaner because they are pretty close to my house. One dress needed the zipper repaired, the other needed to be dry cleaned. I just left paying $ 50 and will NEVER go back to this cleaner. The cost of the zipper replacement was more than the dress itself. My fault for not asking in advance, but now I certainly know to avoid this place at all costs. Thanks for robbing me.

Came in here with four pieces and paid $ 50 bucks. will never come back again after that bill. They should also probably TELL you in an itemized receipt how much things cost especially if they’re going to charge you an arm and a leg AND the better half of most of your body. Outrageous!

Never going here ever again.
Overpriced is an understatement. Brought suits in for repair, one of them was completely untouched and they couldn’t even account for what they fixed.
Trust me, there are better and more reasonably priced places to go to.
This ain’t it.

I’ve been taking my clothes there for quite a while. They are responsible with my clothes and have done a fine job. I’ve been happy with their service over the years.

I wish I read these reviews first :(If I could give 0 stars, I would. 1 hr cleaner?! Ha! I gave them a jacket Tuesday, came back on Friday and it was still filthy! It was in the exact same condition as it was when I dropped it off days prior AND a button was hanging on with a safety pin! A safety pin… you couldn’t even be bothered to sew it back on the jacket before plastic wrapping it for me?!! How dare you place my dirty clothes in plastic and charge me for it. Insane. I’m not even that picky but they are scam artists. When I confronted them they said I could re-​submit my items and they’d be done the following Monday. I felt like I was being punked. There’s no way this 1 hr cleaner turned into a 1 week ordeal.
Never ever come here. Seriously, never come here. Trust me you will regret it.

Well, this will teach me not to check reviews before I use a business. I decided to drop 2 jackets off for cleaning because it was close and I had a 40% off coupon. I arrive to pick them up and he says $ 19.51. I then of course proceed to ask if he included the 40% off coupon and he says yes. What?! I should have asked for a quote before I dropped them off, but when I had them dry cleaned before at another cleaners it was $ 8 bucks a jacket (without a discount) so I didn’t worry about it. I, of course, protest the price with no success. Then I arrive home to see a note on one of the jackets that they couldn’t remove a stain without damaging the coat. The «stain» was a little foundation on the collar. It wasn’t a sharpie pen mark! Foundation comes out with simple soap and water. How hard could that have possibly been to fix. I’m pretty sure I can get the remaining «stain» off with a wet wipe. If you are going to charge so much above what other nearby cleaners are going to charge, you should at the very least deliver a cleaned garment. Obviously, I will not be using this cleaner ever again.

My dryer broke at my apt building and I took my wet clothes here in a hurry… the owner told me that he doesn’t make any money off the dryer (only 3 cents!) and he wouldn’t let me JUST dry the clothes without washing them first!!! Then I had to shlep everything to another place because he’s not getting 1 cent from me! Disgusting business ethics here. Just disgusting. AVOID. It’s horrible and dirty anyway. Machines are not well kept up. Just stay away. NEVER GOING AGAIN.

This has got to be the worse dry cleaners I’ve ever been to. They completely rip you off and they do a crappy crappy job I never complain for price but this place watch out i paid $ 90 for 10 pc also the did worse job he told me if i need store credit for next time i said NO CRAPPY CRAPPY JOB I DON’T KNOW HOW STILL IN BUSINESS

I have been here once and was quoted $ 21 for 4 sets of dress pants. I pointed out exactly what I wanted fixed and where there was severe wrinkling. The gentlemen wrote down the price on the claim ticket and within 3 days my pants were ready. My pants were perfect and I was charged exactly as what was written. My suggestion for those angry customers: GET IT IN WRITING!

It has never been easy to find a consistently reliable as well as affordable neighborhood dry cleaner. So Dynasty is not necessarily unique in its failings. However, I must warn people against their services because they actually SHRINK your clothes. This constitutes irreversible damage! An expensive dress and a REALLY expensive sweater are ruined. I gave Dynasty a chance for several years. Don’t get me started on what they did to some drapes I brought in – suffice it to say, one has a hole literally melted into it and one is about 3 inches shorter than the other. Someone on their staff is using too much heat when pressing fabrics, that’s all I can surmise. They made this last dispute horribly unpleasant for me and, I confess, I lost it too and we parted enemies, with the entire problem unresolved. They tried to convince me they’d sent my drapes to a «lab» for analysis and the determination was that Dynasty had not caused the damage (though no one was disputing the hole or the length discrepancy, they just tried to insist that I had caused those myself somehow). It was painful to spend inordinate energy trying to persuade them they’d botched this and other jobs so badly that there was no way to salvage my things. I’ll definitely never use their services again and I tell everyone I know to avoid them.

This place is pretty reliable. Not sure why it’s gotten such bad reviews. I’ve been going here for years because I live so close and it’s really pretty easy, convenient, and consistent.
Years ago, they lost a button off a shirt of mine, but ever since then I haven’t had any problem with them.

my comforter felt rough! and it was super expensive! $ 45 and it wasnt even that great of a job! im sorry! :(id have to rate this the lowest!

I too have created my first Unilocal account to complain about this place.
While I was foolish enough not to ask for a «quote» it seems like it wouldn’t have made a difference anyway so that is here nor there.
I often dry clean clothes and I hate it because it usually entails some sort of drama, this place was no different. I recently moved and had to find a new cleaner. I took in a pair of dress pants, a short dress, and a cashmere scarf. My total came out to $ 31. Never in my life have I paid so much. I couldn’t believe it! The drama continued when I actually got home to put the garments away-​the scarf had been placed on a pants hanger with a sticky material on it to prevent other garments from sliding so I had to peel the scarf off resulting in a huge snag across the whole thing-​geez. The pants I had dropped of with a front pleat already ironed into it, as it was permanently ironed in when I purchased the pants, but of course, it had been ironed out and now the pants look completely ridiculous.
Anyways, to make a long story short (too late), if you can go elsewhere please do. I think this guy takes advantage of first time customers. I mean, it’s just a dry cleaner so I’m not sure who he thinks he is.

I’m so surprised that other Unilocalers experienced what I did.
I needed somewhere close to home and fast and this place is the nearest and says they do 24 hour service at no charge.
I came with 3 items, 2 silk and 1 cotton. I was told that the silk dress was going to be $ 15 and the silk top was going to be $ 6. He said the cotton dress was $ 15 as well. I argued that the dress was cotton and that it doesn’t make sense for it to cost as much as silk! He insisted that it didn’t matter. Ok, forget the cotton dress.
Upon pick up he charged me $ 30 for 2 items! I reminded him that he quoted me $ 6 for the shirt and $ 15 for the dress. He argued that there was no service for $ 6 offered at his shop. I was so insulted! i told him that I refuse to pay $ 15 when I was told $ 6. He finally gave it to me for $ 6, all the while mumbling how they don’t offer any service for $ 6.
I was there less than 48 hours ago and he totally tried to upsell his services. Take your goods elsewhere if you don’t want to get ripped off!

Does this place rip you off? I don’t know. It’s really the only place I’ve been to get my dry-​cleaning done. I checked out their Unilocal profile to see what time they close tonight, and noticed all the terrible reviews.
The review by Natalie S. struck me, as the same thing happened to me! I brought a down throw in to be dry-​cleaned and he clearly quoted $ 10. I made sure to specify that it was down. When I came back to pick it up, he charged me $ 30!!! I told him that he quoted only $ 10 and he said that’s impossible because the item was down. I complained for several minutes and called my girlfriend for more dramatic effect and he didn’t change the price. Ridiculous.
Seeing that this is his WAY OF BUSINESS compelled me to finally write my first review on Unilocal.I will not be using their services again. And if for some reason you must and you don’t want to be scammed, make sure you get any quotes in clear terms in writing!

Wow, I guess I“ll be the first positive review for this place. I had a Zara blazer that was falling apart, the front pockets were falling off, the inner lining had got torn, and I was starting to look like a cross between Gordon Gecko and a homeless person.
Remaining true to my Indian roots, I decided to see if I could be cheap, and get the jacket tailored. I got it back as good as new. It’s making me wonder if I could just pay to have my whole wardrobe overhauled and then start a company refurbishing used clothes. I know it’s done for Denim, just wondering if it’s possible for other textiles.

I will NEVER go back there. I got ripped off this morning. I am still SO mad that I created this brand new Unilocal account just so I can have the pleasure of giving them a horrible review.
My friend had come to this place before and it cost her $ 5 to dry clean a dress, so I decided to go. Big mistake.
Upon my dropping off my drycleaning, the owner said that it would cost me a little over $ 9 for each of my 2 dresses. I thought it was too expensive, so right away he gave me 30% off. He punched it into his little calculator, showing me that it would be $ 7+ per dress. Fine, that’s doable.
This morning, I went to pick it up. To my amazement, he had charged me $ 13+ for the first dress, and $ 16+ for the second dress, and THEN took 30% off so the total came out to be $ 22.50. WHAT?! He was crazy. I argued that he had quoted me $ 7+ each, and he was all like, «No this is impossible, blah blah, your dress has an inner lining so we had to press both linings and it costs more, blah blah BLAHHHH.» LIES! It was COMPLETELY RIDICULOUS. He did not exhibit proper customer service attitude either. You’d think he’d show me an official price list or try to soothe the situation somehow, but he definitely treated me disrespectfully.
Apparently, he has never heard of the phrase, «the customer is always right.» He also underestimated the power of consumer complaints on Unilocal.
I am NEVER going back there again, and you better not give them any business either.

This has got to be the worst dry cleaners I’ve ever been to. They completely rip you off and they do a crappy crappy job.
I’m so glad that there’s a place where I can talk shet and complain since I can’t ask for my money back and I know they’ll just do a crappier job if I ask them to do it over again. =)
Did you know that you can’t post this without rating at least one star?
That was completely not by choice… So, I guess that was one star out of pity given by the Unilocal developers.