Downtown LA Printer

Been meaning to write about you guys!!! So here it goes… Thank you, you’ve been super easy to work with and always do quality work fast and efficient… I couldn’t ask for a better job. One of the most largest reasons I rely heavily on you guys which I recommend to others is… The assistance with the design of the products your looking for. Victor really can put together your thoughts and get it into production… After I had seen the cards you guys made the other day for a friends business, I was really impressed, and so was everyone else. So you’re aware it was the hello happy delivery joints… Anyways, thank you for the quality work, low prices, assistance with design, and quick turnaround for me and the friends. Keep up the great work. I’m sure I’ll be in touch again very soon!

DTLA Printer is awesome. First learned I f them when my family had to print obituaries for my grandmother funeral approximately two years ago. They printed them and did a awesome job on such late notice. I’ve been using them ever since for all my printing needs. Loyal customer forever. Tahnia. Kudos to Leslie

Ordered 250 business on Monday, emailed logos and gave deposit for a pretty easy standard job, it was a next day job, but they told me Thursday I imagine for setup. Wednesday I got two proofs that weren’t to my liking, I emailed them back, and basically got no response, I emailed Thursday morning what’s going on? no response. So I called, the girl answering was just finger pointing and talking over me. So I went and got my deposit 10 dollars short as she neglected to email me an invoice or give me a receipt. All in all pretty bullshit service and designs. Beware, I’m guessing the good reviews are from friends and fam as they contain no details, yet multiple reviews detailing the same issues. Wtf guys obviously you are a bunch of morons, my fault. Don’t make my mistake on these amateurs. Read the other real reviews before choosing them.

Love these guys! Totally on top of it and reliable. I have been using other printers that let me down so it is a relief to find someone local and good! Cheers guys!

I’ve been looking for a great print shop for a small business with fair prices and great service, and I think this is the one.
Everything I’ve received from here, whether it be my DIE-​CUT BUSINESS CARDS, POSTERS, CALENDARS, SIGNS, PRODUCT SIGNS, MENU BOARDS… you name it!
Awesome service, on-​point quality, and very very professional.
Give them a try and you’ll see what I’m talking about.
Victor is the best because he is patient and has a great graphic vision.

Printing quality is 4.25÷5 for very graphically intense stuff. ⁵⁄₅ for more casual prints. Excellent service and extremely competitive pricing make it up for ⁵⁄₅ overall.

What a great printing company! Staff was friendly, pricing was fair, turnaround time was pretty good and most importantly, the print quality was excellent! I had some window vinyl and flyers printed for my business and they turned out great. I will most definitely be back. Thank you guys!

I looked into business cards for some time and finally decided to go for it and I had a good feeling about this spot. I haven’t received the cards yet but so far I’m blown away with the support, convenience, professionalism and quality that I’ve seen. I’ll update this when I get the cats, I’m actually a bit excited

Worst customer service so far from the 5 companies I’ve called.
Someone suggested I check this place out for our companies go-​to printing place.
Wow. Could not believe the quote they gave me. I was calling around for quotes, this was by far the most expensive by more than $ 100.
When I asked where that number came from, the person said «that’s just the price».
I asked how that pricing was broken down and they wouldn’t tell me right away.
Finally I found out that I was asking for a rush order so they tacked on $ 50 for a 3 day turnaround. I understand it’s a «rush» order but wow $ 50?
Their website says 3 – 5 days turnaround, and when I asked for 3 day turnaround, they tacked on $ 50 because it wasn’t guaranteed. So they can’t guarantee the turnaround but they still charge the $ 50. wtf. «Sometime next week» they said.
When I told them they were the most expensive they said «oh well if you found it for cheaper, I would jump on that»…they didn’t even try.
They didn’t ask my name, my company, what I was printing… they just wanted to know how much money they were willing to squeeze out of us. Bad form.
These guys are not ready for corporate accounts it seems. Perhaps they don’t understand the needs of the companies around them quite yet. Someone wake them up.

Best Printer in L.A. County. HANDS DOWN … Must for Lookbooks, Business Cards, Posters, Flyers, Step & Repeat Banners, Post Cards. Etc.

TERRIBLE customer service. If they make a mistake they will make YOU pay for it. I needed a quick turnaround spoke to «Stephanie» gave her my email. Spelled it for her twice and she said upon receipt of my email send in your files and we will bill you and print your cards. I wait all day for her email and nothing. I call her the very next day and ask her if she sent the email. She then apologizes and says she sent it to the wrong email address. I ask her if I can still hit my deadline and she says YES but I have to pay $ 39 and because it’s «her fault I only have to pay $ 29??? Wtf. Clearly I declined her «offer» and will be printing at Ace Graphix or Guru Printing Services.

When I was working for the company G&A Apparel Group I needed to get some business cards made. I first looked at popular printer companies like VistaPrint, since they have commercials everywhere. However when it finally came down to ordering I was disappointed by the pricing vs. quality they offer. I decided to look for a local printer here in Los Angeles and I eventually found DTLA Printer.
DTLA Printer gave us a great price for exactly what we wanted and the business cards came out beautiful! VistaPrint was charging significantly more for round corner business cards that we got at no extra cost from DTLA Printer. Another plus for us was that we didn’t have to pay for shipping and handling since they are a few streets away from us.
On another occasion the company, G&A Apparel Group, was fundraising for the Leukemia and Lymphoma Society. I needed to get some flyers made and so we purchased a few hundred postcard size flyers from DTLA Printer. We got them in the time we required and were able to distribute them to our customers and raise money for a good cause.
My former boss is about to place another order from them and when I need to have business made for myself I will never go anywhere else as long as they are open. The guys working there are friendly and competent at what they do. I highly recommend given them a try you won’t be disappointed… unless you’re like the customer that sent in the wrong files then blame the staff for messing up your order; user error is not their fault.

Super friendly and willing to work with you. Best rates in town. Alex is the nicest.

They get the job done on time and it’s very competitive with pricing! Have been here 3 times now.

I am posting this review both here and under «Downtown LA Printer» as the company is one and the same, according to their own website.
Avoid at all Costs!
On Thursday I got a last minute invite to Comic-​Con from a friend who was paneling there. I decided to go (duh!) and I wanted to have some business cards printed up for my novel to pass out. I spoke with Victor and he told me that as long as I had the pdf to him by 10 am the next day, I’d get them by 6pm. He told me he would call me first thing in the morning.
I sent the pdf later that evening. By 9:40am I still hadn’t heard from him so I called to make sure he’d gotten the email I’d sent. He said he was looking at it right then and all looked fine.
I called back 1 – 2 minutes later because I realized I had sent him the wrong image for the rear of the card. A woman answered and when I told her I had just sent the right copy, she assured me she’d let Victor know to only use the image labeled «Final Revision.»
I went at 6pm to get my cards. A few minutes later, Victor walked in with them. From where, I don’t know – they clearly do not do the jobs on site. I did a cursory once-​over and said thanks and left. As I sat in my car I noticed the very poor quality of the cards. They looked like ones I would make on my printer. Had I wanted that look I could have printed them myself for cheaper. I decided to shell out the $$ for what I *thought* would be higher quality cards. Also, they had been cut with something not entirely sharp, as the edges were blunted, and the cards were not perfect rectangles – there were slight diagonal slopes to the top and bottom. I was unhappy, but since I was leaving the next day, what was I going to do?
But then, I noticed that they had printed the wrong back to the card! I went in and they were not in any way surprised. Victor said, «yeah, it was too late to make changes.» I said, «It wasn’t even 10 am yet, which was the cut off point.» His response, «We start jobs the moment you give them to us, so you can’t make changes.» Me: «Why didn’t you tell me that?» V: «Sorry. If it’s a big deal you can give them back and we won’t charge you.»
So, I gave the cards back, and I assume I haven’t been charged, but the point is, I didn’t get my cards! He laughed and smiled the whole time, and though apologized, also said the change was only 3 words so he didn’t see what the big deal was. I was stunned.
a) If you say the cut off time is 10, it should be 10.
b) If you aren’t going to make the change I requested (all of 2 minutes later) then I should have been told!
Even if they hadn’t screwed up the order, the cards themselves are NO better than if you printed them yourself at home.

They do a great job with printing flyers, postcards, etc. For one event, we wanted to print 1000 postcards and we paid around $ 136. I think we must have actually gotten like 10,000 postcards. Not to exaggerate, but we had gotten a lot more postcards then we had ordered, which was fantastic in helping us get the word out about our conference.
Recently, I also had gotten flyers (8 ½×11) printed by them for another event, and they came out beautifully.
Whenever I called/​emailed, I got a quick response from Victor. He was great in sending us an invoice and answering questions about quotes, paper quality, and prices. I highly recommend this place… I’ve dealt with AWFUL printing companies, but this one is great for quick projects and great service.

As a teacher, we don’t have much money to spend on programs. I found this printing company that would do the full color program books for the price that I could afford and a quality that was superior to others. I highly recommend this company.