Diamond Foam & Fabric

I came here on the referral from another fabric store to get some foam to build a headboard; I asked for 2 ¹⁄₃ yards of foam and I got a 36 inch wide piece of foam that had 10 inches difference between the one side and the other. On one side it was cut at 74 inches on the other side, it was cut at 84 inches. I just drove 10 miles across the city only to have my time wasted. I would NOT recommend coming here based on the client interaction, very arrogant staff– both over the phone and in person, as well as poor quality.

Can I put 6 Stars? Knowledgeable and helpful staff that genuinely cares about your project. Follows up with email and gives accurate estimates the first time around.
I started working with the team here about 4 months ago and haven’t strayed since. They have a great selection in stock & can order many more options. Great custom pillows, both in price and quality.
Thanks for kicking ass guys!

Ask for David who will provide you with amazing information about furniture and fabric. Great service! Great prices!

I really enjoyed my last visit to Diamond Foam & Fabric. Michael was so helpful and knowledgable about fabrics and services! They have a great fabric selection with many specialty products and great pricing.

I love Diamond Foam & Fabric– I always go there first when I need great fabric for a job– they have an amazing selection without me having to go to the PDC. Actually, Diamond F&F has some of the most beautiful fabrics from Italian mills… it’s kind of a secret I’m reluctant to share. (Only sharing bc I appreciate Unilocal so much:)) The staff is always so helpful & available, makes buying fabric for all my projects quick and easy. Ask for Astrid or Javier– they are both super helpful. Hands down, my favorite fabric go-​to in LA.

This is my favorite spot in LA to shop for fabrics of all kinds. I’ve had seat cushions and throw pillows made here, too, and everything has been executed perfectly, quickly and affordably. Service is impeccable (ask for Michael!) and really, why would you ever go anywhere else?

RUDE! Worst Customer Service they are so RUDE and OBNOXIOUS ! Don’t waste your time or spend your money here ! I highly recommend going to F&S Fabrics in West LA. They have a much better selection plus their staff is extremely helpful, resourceful and kind.
Diamond Foam will be out of business very soon if they don’t figure it out.
Their fabrics are overpriced, you go thru the whole process of picking out fabrics, they tell you its in stock and then when you are ready to place an order no matter what it is they seem to say the same thing «the distributor DISCONTINUED the fabric.»
The sales reps on the floor do not even lift a finger to help. They act annoyed when you ask for help. I even saw one of the sales reps actually yell at a customer.
Go to F&S they can source the same fabrics for better prices.

The worst service ever ! They didn’t want to tell me how much fabric I needed it because I wasn’t going to make the cushions with them… Also the fabrics are over price as well the service, the wanted to charged 280 dlls for and outdoor chair cushion without the fabric.
Also they didn’t help me showing where the fabrics where or if I needed help
Please don’t waste your time going to this store.

i would really like to love this store but…1. i fell in love with material #1and tried to order it but was told a week or 2 later that it had been discontinued 2. then i really feel in love with material #2, paid a deposit, and then MONTH later they tell me that it is also discontinued. so i wasted probably 6 hours pondering those fabrics in a variety of locations. they weren’t totally happy giving me the deposit back, but they did… and 3. they are not the most polite bunch, as others have mentioned. but i do cut them some slack since the material is beautiful and i know they have to deal with pushy designers, like myself, all day long.

I took a beat up old seat from a rattan sofa and had it recovered with fabric I chose from their shop and cushion covers made from fabric I found in Hawaii. The craftsmanship was great. My sofa looks ten times better than what it cost me to makeover. I cannot say enough good things about Astrid and the crew. Their attention to detail is great. I will be back very soon.

Rude rude rude rude rude don’t work with these people. Go to international silks and woolens for your fabric needs. They’re the best in the business and don’t treat you like trash

Rude, rude, rude.
Walked in at 4;25 and was told the foam department closed at 4:30. The sign on the door says 5:00.
The snotty cashier literally pushed me out the door.
Shop elsewhere. There are much nicer people you can deal with.

They actually have a great selection and it’s a great location. The staff has all worked there for many years so they are very knowledgable which is a huge help since I always have questions. I would recommend this place over any of the other fabric stores in this are on La Brea and trust me, I’ve been to them all.

They have some really nice fabrics here but the customer service is awful.
I think the staff must be poorly paid or have some serious gripes because they’re always mean and dismissive. Especially Astrid on the cash desk.
Maybe if I always spent a lot of money in here they’d be different.

Good stuff but they are not most polite people. They also put the cheapest foam in my chair. I only asked them to do the cover. Oh well!

This is a premier resource for beautiful, unique fabrics that cannot be found anywhere else in Southern California. Diamond carries beatuiful qualities from all around the world including mainly USA made, and European mills, which I am a huge fan. I always appreciate the variety of their offering, and the customer service girls are friendly and they have their finger on the pulse of the the design trends in the market. Diamond also does upholstery and make draperies, cushions, etc; really a one stop shop. The owner is passionate and will personally take sincere interest in your needs by going the extra mile to help you with whatever project you have, big or small.

This is an odd store. I went by once for fabric and found the selection rather limited and much pricier than downtown. By limited, I mean in terms of styles. They have two buildings of ordinary looking fabric.
Today I went by for foam. I mean it is fabric & foam. The disinterested woman at the register pulled a yardstick on which six thicknesses of foams had been skewered. What? they have thousands of fabrics but only 6 thickness of ordinary foam? I’m not foam crazy or anything, but foam means foam. This was just yellow foam. There was no variety. They probably had more varieties of fabric cleaner than they had of foam. It could easily have been called Diamond Fabric Cleaner and Fabric.

I called to get a piece of foam cut down to a specific size. At first the guy who answered the phone told me no problem, then when I mentioned I already had the foam he started saying that he doesn’t cut foam that was purchased from another company even though I wanted to pay for this service. When I asked for suggestions, he said the only way to cut it is to use a hand saw. I asked if that wouldn’t be too rough on the foam and he said that’s the only way to get a good cut on it. I then heard him laughing and he hung up. This guy obviously wanted me to do damage to my piece of foam. This company won’t be around for long. No customer service and just plain bad people working for them.

Every time I’m in this store, I want to buy something, but I leave empty-​handed. Maybe it’s because they don’t fill the need I have at the moment or maybe it is because there is a lack of attention from the staff. They all seem quite content talking amongst themselves and totally ignoring the customer.
And as far as foam is concerned, foam is foam. You’ll find a better deal on foam downtown and more than likely the shop owners downtown can refer you to a good upholsterer as well.
Be smart, save money and be happy.

I was in the market for material for some cushions. Since this place was right down the street I decided to check it out, despite many negative reviews. I actually don’t understand why there is so much bitching on here about Diamond because the offer a HUGE selection of Fabrics and the prices are pretty damn good. I don’t know what the prices are downtown but other reviewers say Diamond is more expensive but I will gladly pay for the convenience of not having to drive and park downtown.
There are 2 floors in the main building and 1 floor in the building across the way. They also have a FREE parking lot, which is a huge perk in LA. My mother, who is very into sewing, was in heaven when I brought her to Diamond Foam and Fabric. The customer service was just fine. We were able to get many of the samples without asking as most of them are pinned near the fabric itself. If there wasn’t a sample in site, we asked and one of the sales people gladly cut us a swatch. There were so many choices, I was overwhelmed!!!
But after making a decision, I went back to pick up the chosen fabrics for my new cushions. The sales girl was extremely helpful and efficient. It didn’t take long for her to find the fabrics I wanted and to cut them down for me. They were out of one of the fabrics I needed so she took my contact info to see if she could special order it. In a few hours the same day, she called me and told me they would be getting another shipment in 2 weeks and she would call me when it came in. Wonderful service, lots of choices, and free parking — Diamond is an excellent choice for fabrics.