CVS Pharmacy

I don’t know why everyone is so harsh on here. I live above the CVS and come in here almost daily. The staff is incredibly nice– even on move-​in day when there was a 10+line and every register was full, tey were still pleasant. The store has everything for being such a small store. Even cheap sandwiches.
My only cons is that the shelves are messy occasionally, but that is probably due to the incredibly high volume they recieve every day.

Stay away. The pharmacy never has medications and when you submit and order, they say it will be there the following day then call the following day and say they will need one more day and then again and again!
It’s been three days and still no medications, if I get a seizure, they won’t give a f**k! But it’s never their fault, it’s always some unknown employee or their vendor or some ghost. Take your prescriptions to another pharmacy, not a cvs pharmacy and definitely not this one!
My meds are 5k a month, they will no longer receive my business!

I try to avoid writing reviews below three stars. After the other day, I will also try to avoid going here
I went to cvs because my headphones broke. I looked at the rack and saw a pair that was $ 15. I checked the price to make sure it wasn’t for a cvs card only or it was an expired sale. It was the regular white price tag that I always see. I went to buy it but the person said it was $ 24. I told her to check again. It was still $ 24. I decided not to buy it. I can get cheaper headphones on amazon. I then went to buy the $ 10 ones, they were actually worth $ 15. I told this to the cashier.
She didn’t try to fix it. She didn’t write it down for anyone who could fix it.. She just looked at me.
Overall, before buying anything here, check and double check what the prices are. Not everyone buying items may catch it and may unexpectedly pay more than they planned on paying. For the large group of college students who go here, $ 5 or $ 10 is really important. This place gets two instead of one because it’s convenient and has many products I need (even if the price tags don’t match the actual price). Dont expect them to do anything about it either in my opinion. This place knows in my opinion they’re the only cvs in the area. In my opinion, they think they can get away with it and that no one who goes there is an elite member. Sorry cvs, I think you’re wrong.

I’ve frequented this cvs location for the past four years, but it is honestly one of the worst staffed locations I’ve ever been to. The bad service that I’ve received on multiple visits there definitely warrant a 2 star rating… It is not that hard to at least pretend to care.
The only reason this location gets 2 stars from me is because it is conveniently located and the easiest place to get photo prints/​prescriptions filled in the area. However, this is only true because there are hardly any other places to get these done walking distance from USC.
I’ve had a cashier walk away and leave me hanging mid-​transaction and then act like I was being annoying because I asked for someone to complete it. The other cashiers looked around and acted clueless! I’ve had attitude coming from the pharmacy as well. I understand that it can get stressfully busy, but that is no excuse!
Basic customer service skills are scarce here, so I wouldn’t come in expecting much.

If it was possible to give this pharmacy less than 1 star I would. On several occasions they have taken multiple days to fill prescriptions even after multiple days of follow up calls, and have an extremely rude and unhelpful pharmacy staff. I will NEVER use this pharmacy again and I would recommend people to find another pharmacy. BY FAR the worst pharmacy I have ever been to.

The employees are generally friendly, but they are seriously under-​staffed. The lines can get ridiculous.

Sheesh, I’m pretty sure they raise the prices here because they know college students are desperate for a pharmacy (if you need Tylenol, where else are you gonna go?) They also prey off the rich USC kids, especially the ones living in private apartments.
They’ve got the basics for beauty and health care. I thank CVS for having me covered when I was sick. They also have some unappetizing, painfully unhealthy, overpriced snacks. And, of course, they have cheesy and expensive sports accessories like foam fingers.
Checkout is kinda slow. The self-​checkout is decent.
There’s not much to recommend this CVS. It is close to campus, especially if you live north of USC. It has better hours than the on-​campus pharmacy.
If you’re desperate. CVS has you covered.

This pharmacy is the worst.
They’re incredibly busy and never have enough staff, but the staff they do have is incredibly unhelpful. The pharmacist took my insurance card and I told her I’d never been to that location before, so she told me to sit while she input my insurance info. Little did I know, if you’ve been to any CVS in the United States, they have your insurance info. I wanted half an hour to be told they already had my info, something that could have been accomplished in the first question. I then sat down for 15 more minutes until I asked the pharmacist again for my prescription. She asked me who I was! I’d been sitting in front of her for the past 45 minutes. She didn’t apologize for the wait or for forgetting my prescription. Won’t ever return.

The ONLY redeeming quality of this CVS is the location.
Being new to the state of California, I was in need of a new pharmacy and decided to transfer my prescriptions to CVS because it’s convenient. The process of transferring my medications has been a huge pain in the butt. I’ve made five trips to the pharmacy over the course of the last week to refill ONE prescription. Each time there’s something wrong; they couldn’t contact my old pharmacy, the pharmacist was out on lunch so I had to come back, they couldn’t accept my paper prescription because it was out of state… I understand, but it was INCREDIBLY inconvenient.
The selection in the store was awful– low stock or sold out of many essentials I needed for my new apartment (garbage bags, hand soap, lotion). My first time in the store, I needed assistance and the only staff I could find on the floor was too busy chatting with her friends to offer any help.
As mentioned in other reviews, the waiting line to check-​out was incredibly long. After standing in line for ten minutes, a staff member offered to help me by checking out in the self-​checkout registers. As soon as I put the basket down, she disappeared and left me to do it myself. Not the end of the world, but if I had known I would have just stayed in line and waited for the next cashier to open up.
THEN I had to go to the parking lot and get my car. The man at the front gate had gotten in a fight with the parking lot attendant, causing a huge line of cars to form. By the time I actually got to the gate, my complimentary 45-​minute CVS parking had expired and I was left to pay the $ 3 fee for missing my time stamp by 5 minutes. I was pissed.
I hate this place.

As a USC Marshall alum and former board member I referred a USC physician to this pharmacy to prescribe for a USC Verbiti grad student. The experience was horrendous! The Pharmacy was RUDE to the physician, put him on hold THREE times, it took 24 hours to even get the prescription thru. Hopefully the student can get it today without further issues. If there was another pharmacy walking distance we would go there instead! CVS Corporate please escalate!

Keyword: CONVENIENCE
Super convenient for all student needs– food, cosmetics, gifts, dorm supplies, alcohol…
Overall a super easy place to go when you need basically anything. 3 self-​checkout aisles to make your experience even more simple. Don’t go here for weekly grocery needs (fresh ‘n easy next store will be a more practical option) but it’s nice that CVS offers basic food needs if you’re on the go. This CVS is in particular very close if you live anywhere on campus or north of campus, ie at University Gateway above or West 27^th Place right down the street.

This CVS is probably the cleanest and well organized store that I’ve been too. They always have what I look for. Yet their line could get a little hairy and they only have like two cashiers but other than that it’s very convenient.

First time here. The parking structure is a bit odd but they offer up validation at the registers so don’t park at the meters. They are overloaded with USC gear which makes sense as it’s right by the University. They are smaller than most CVS stores but they had everything I needed and the girl at the check out was a doll! The other staffers were great too asking if I needed help finding anything. And I scored $ 8.50 more in reward bucks :)

Depending on the day, the customer service varies drastically. During the day is usually the best customer service — super friendly and helpful. At night is when a lot of the attitude and dgaf –ness comes out.
CVS is CVS — yes this is on the smaller side but no complaints.
45 mins free parking family garage with validation

I went to the pharmacy and asked for help obtaining something from the locked up products. The person at the counter said she would call someone…
10 min later… I asked again. She said he would be there in a minute…
5 min later I left.
A girl near the front door asked if I had purchase anything since I asked for validation. When I told her I was waiting and no one helped me… she giggled and walked away.
I don’t think this is even a customer service issue… it was just rude.
It’s close to USC… I guess that’s a plus.

This is a great location being right across the street from USC (and yogurt land) When ever I need some odds and ends this is the first place I go. You can park in the back for free if you get the 45 minute validation.
They even have a neat little USC para section that has all of your tailgating and game day needs. The prices are fair for a CVS, obviously you will be paying less at Walmart, but we all know that if you can compete with Walmart’s prices you have either sold your soul or you stole the goods your selling (In any order I’m sure).
Come in grab your goodies, then head down the sidewalk for some fro-​yo. win win if you ask me.

I’m so used to the disappointing CVS near me that this one knocked my socks off. GREAT experience.
First, they had state of the art technology: a brand new scanner that had a door that closed all the way and read what I scanned instantly AND contained paper, plus there are SELF-​SERVICE CHECK OUTS!!! Okay, I was a little shaken when the checkout computer talked to me — I kind of felt like Dave Bowman for a minute, seriously. I’m not one of those weirdos who believe computers are going to take over Earth a la the Matrix/​Terminator, but my hair stood on end. But I’m from Long Beach, ie the boondocks. We don’t have cool stuff like that here.
Second, they have pretty much EVERYTHING. It’s a bit snug area-​wise but so much is crammed in. My CVS down here is MASSIVE but their selection sucks and they’re always running out of stuff. I see a new product in a magazine and they won’t have it for MONTHS — if ever. And God forbid I ask for a raincheck! One clerk down here scans my card to make sure I haven’t bought the item I want already.
Third, their staff is awesome! So friendly and polite! When I screwed up on the self-​check out, the clerk was so nice and patient. When she couldn’t override the computer, the manager took care of everything and didn’t act all annoyed and condescending like they do down here in Long Beach. He was so warm and nice. I should have gotten his name. I need to mail in a complement on both the clerk and the manager.
Fourth: it’s so clean and tidy! I’m used to seeing — and smelling — the overflowing trash bins out front of the CVS near me. Nothing like that at this one. They even have a pretty iron bench for you to chill on out front in a nice setting.
I was nonplussed when I got my stuff in a plastic bag. They got rid of those, too here. I love reusing those.
If they sold Japanese candy and beauty products, it would be heaven.

Super convenient for USC students, it’s only one block away from campus.
They have lots of USC gear (apparel, shot glasses, and other trinkets). I come here quite frequently to grab their bottled water (one gallon for about $ 1), dark chocolate bars, and occasionally some cosmetic products. The great thing about CVS is their hassle-​free return policy for beauty products (even if it’s used!). Just bring your receipt, and you’ll be refunded 100%.
Oh, and they have a very extensive selection of alcohol, most of them on sale (yay!).
This is random, but every time I walk over to CVS, there’s this HUGE puff of nasty warm air coming out of the vent from their next door neighbor, Margarita Pizza Bar. I always try to walk around it, but it is unavoidable. T_​T Disgusting.

Good location. Lots of street parking…
Friendly staff…
And yay! they have a data storage USB!
Lots of USC stuff. like seriously LOTS.
Walking in, i felt like i wanted to back in college again. eh. not really. but you know what i mean…

SUPER convenient for USC students, especially for people living in Gateway since it is right downstairs.
This CVS has everything so it really saves you from having to go all the way to Ralphs or another market. Since it’s right next to USC the booze aisle is very well stocked so that’s kind of funny. I like how they also have gift bags and wrapping paper which is really useful when you need to quickly dress up a present for someone. The people are pretty helpful but the only problem is that lines can get really long on the weekends when everyone is trying to buy alcohol. Plan ahead! Buy your booze early and you will be fine. Oh and watch out for the first self-​check out machine because usually that one doesn’t take cash.