Custom Sofa Design

I have bought two sofas from them over the span of seven years and couldn’t be happier. if you’re looking for a shopping experience then go to room and board and pay for the experience but if you want an awesome piece of furniture at a fraction of the price then you’ve come to the right place.

Had a minor issue with one of the sofas and called Don to help me rectify the problem. Instead of hearing back from Don, I got a call from «Sofacraft» in Laguna Hills who said they «took over» Don’s business. Don also had a Laguna Hills address so I assume there was some prior connection. Either way, Sofacraft sells many of the same sofas and they were attentive to my problem even though I didn’t buy the sofa from them…

These guys are awesome! Don’t let the shadiness of a company working out of a public self storage scare you away. We were obviously hesitant but they don’t charge you until they deliver so we figured we had nothing to lose.
We couldn’t believe how nice the couch came out. This was 2 years ago. The couch is still in mint condition. A little wear in one spot because I’m always laying in the same place on the chaise.
They are super friendly and helpful.

Read all the way to the end… you can do better than these guys.
My first custom sofa I bought was from Custom Sofa Design, whose ad I came across on Craigslist. It was a simple tufted mid-​century design, looked great, and was a pretty decent price. (I believe $ 700 for a small «apartment-​sized sofa.) Our only mistake was having it made in ivory fabric, which inevitably got grubby over the course of a couple of years, even with professional cleaning.
But I have to say that when it came time for a new sofa, by a stroke of luck a friend referred me to Rosa Beltran Design, a little, out-​of-​the-​way design studio in Silverlake that makes all the same styles or can replicate any high-​end piece you want, for significantly cheaper… consistently at least a couple hundred cheaper than CSD. They copied a $ 2000 sofa for me for $ 950! The fabric selection was much much broader than at CSD, and the level of custom detail and personal attention that went into our piece was way higher. Nailheads? Check. Down cushion upgrade? Check. Special Tufting? Check. They even offer totally enviro «green» furniture construction if you want it. Awesome.
For the price, the quality, and the custom flexibility, it’s Rosa Beltran Design hands down. There’s no showroom and I believe they’re only by appointment, but that’s how you get custom amazement so cheaply.

Sorry to write a bad one on here but the owners need to get organized, it seems like they don’t really want business.
If you are making custom sofas you need to reassure the client. I ended up buying one from blueprint rather than deal with the hassle of tracking these guys down for samples and possible further disappointment. Turns out I had also confused them for another similarly named custom sofa company that is much larger.
FYI they don’t do leather and they operate out of a self-​storage unit. There is quite a bit of disparity between their website and their physical location — when I went to their showroom (very odd hours, be prepared to wait outside of the gate if you are 5 minutes early for your appointment), I was pretty disappointed, I wanted to buy a couch but left seeing 3 couches and being told samples of fabric were on the way. Not.

Its simple, if you want to be given the run around for when your couch will be ready (I was given 4 different dates for when the couch would be ready, each one came and went, with nary a cushion for me to sit on :(), if you want to have to be the one to reach out to Don the owner on each date that you were supposed to start having your couch made only to be told the fabric once again did not arrive, if you want to finally receive the couch two months later with the wrong color legs, no tufting, and the cushions a difference density than the ones you ordered and sat on, if after all that when you call and sarcastically ask, «how many months will the couches take this time», you get told that your being rude and disrespectful… then by all means order from this guy… yes he is cheaper, yes he has tons of fabric choices, but I decided against him fixing my couch after dealing with his irritated phone demeanor… I did call him saying I would take the couches at a discount after all this bs I had to go through. I pretty much lived on my floor for 2 months. I had reschedule any sort of apartment warmings or friends coming over since I had no furniture. Am i sad that I dont have the exact couches I want? sure… do I want this business to get a dime of my money, hell no! go to the z gallerie outlet, or hd buttercups annex, shop around but dont go to this guy.
If by chance u are thinking of going, just email me, ill be happy to go in to more detail!

I had a very bad experience with this company. There are many red flags. Its cash only. There is no return policy. The delivery men basically throw the couch and run good luck on getting them to come back. I am not sure about these 5 star reviews. As for my experience I wish someone had let me know that when you order items online you want to make sure they a legit business. I understand the benefits on dealing direct with some company’s. This one over promise’s and under achieves. If you want the item done right go somewhere else.

Custom Sofa Design is the best. I purchased a «sofia’ sofa from them over a year ago and still it is the most amazing, comfortable sofa I have ever experienced. The «sofia» is the same as the crate & barrel «lounge» sofa, but for about the same price I got better fabric, better fill, an ottoman (with storage) and delivery. The sofa was built and delivered in less than two weeks.
You do need to know what you’re looking for, but Don can help you select the right fabrics and fills (the showroom is a public storage warehouse, go there to see fabrics and talk to Don in person, you won’t actually see a version of your sofa there). I recommend finding a sofa you like elsewhere, then go to Custom Sofa Design to have it built for you. They’re amazing, and also very trusting (I paid via check that I gave to the delivery person when it arrived — who does business like that in a city/​modern-​age? — wow!).
I recommend Custom Sofa Design to any friend looking to purchase a sofa.
UPDATE: 1 friend had the same experience as I did, another friend has had a miserable experience, so discounting one star from my five star review

I purchased a sofa and oversized chair from Custom Sofa Design about a year & a half ago. I admit it was odd shopping in a storage unit, but a co-​worker had highly recommended them. The owner/​salesperson was very helpful (and patient with all my questions). The prices were very good. My order was ready even sooner than promised, and I’ve been extremely happy with the furniture.

OK, yeah. Things did seem a little sketchy. But I had nothing but positive experiences with Don. I love my little sofa. So cute and comfy. I will definitely buy from them again! I can’t wait, actually!

Like others, I was initially unsure about what to expect. I visited with Don at the public storage locker in L.A., and was pleasantly surprised. He has a ton of fabrics and grades to choose from, as well as several different styles. After speaking with him, I decided on my style, gave him my color choice, filling choice, fabric choice, and custom dimensions. the item was then delivered, as promised, in 1 week exactly as described! Also, the price was considerably cheaper than any retail outlet… Don was also courteous and prompt in returning calls and emails.
I will be using this service again for certain and Ive already recommended him to friends… So all, relax, and if you can do without the glitz and glamor of a pretty showroom, you will save a ton on awesome custom furniture.

I purchased a sectional from this company about two years ago and I can say that for the price, you cannot get anything better! Its odd to see the other reviews about Don, who was very professional through the whole experience. I first went to the website and then met him @ this Public Storage location with my bf (I even asked him why he did not have a showroom and he said it was because it was too expensive and this would cause his prices to increase). We spent about 45 minutes looking through the fabric selection and although he was busy with other customers, he took the time to give us his opinion. We told him the dimensions we wanted and he suggested other options (tufted back, longer armrest, chaise on left or right side, etc). He even drew up a sketch with all the dimensions and then emailed them to me to approve before placing the final order. I did not pay a deposit at all. We picked up the sectional from a shady part of LA (where they make everything) but that’s because we didn’t want to pay for the delivery fee. Just last week I emailed Don through their website contact form and he responded in two days. Trust me, this company is legit, we get a lot of compliments on our sectional and the quality is great. I’ll still recommend Don and this Co.

I don’t know why everyone is complaining about the owner not emailing them back… pick up the phone and call. I’ve called to ask about a thousand questions and «Don» picks up the phone every time. In my opinion the company is better than C&B, Room & Board, west elm, pottery barn, etc. because you can get EXACTLY what you want. I wanted a different kind of cushion than they offer, down wrapped foam, «of course» he says. With all the customizing and the higher grade of fabric, my sofa still was less than half of what the other stores offer. And I feel like I got to really take part in designing my perfect sofa.
If you have concerns about the showroom being in a storage warehouse, that’s the company cutting overhead… do you know how much commercial square footage is in LA? It’s ridiculous.
The company is honest about what they produce, they know how to make a high quality product, and they deliver. Nuff said

They make cheap sofas because they’re cheaply made. I bought a 3 piece sectional and 2 of the 3 pieces were fine but the third was missing piping on the bottom. Don’s son came back and attempted to staple on some piping but did a sloppy job. When I noticed it was also missing piping on the back I called Don. When I talked to him he was pretty rude. I sent him a copy of my work order as he asked and after that was repeatedly ignored. Bottom line… don’t do it. I wish I would have paid a little more to get decent quality and service.

Sure, Don is bad at responding to emails, but maybe try the old fashioned way and give him a call! His work is amazingly beautiful — I found him on Craigslist. I don’t know where he operates out of — I’m guessing a Public Storage unit — but who cares? The man is shortening his overhead in a crappy economy; makes sense to me. My delivery was prompt, and his delivery guys were very friendly.
We got a blue suede Chesterfield couch from him — and it is impeccable. He thought of everything! Even the small hooks under the cushions to keep them in place, but easy to remove if you want to wash/​clean the fabric. This man is genius.
Great bargain prices, outstanding craftsmanship, and unbeatable delivery service.

Ok, lets be honest here… This guy sells the same exact sofas you would find in ANY fancy store for the half of their price. I was afraid too but once I found out you only paid when they delivey it, I was 100% ok with it. His «showroom» is in a Public Store and he is very bad with emails (I live in LA, so went there and spoke directly to him) but the final product was PERFECT! Serious guys, it was ready in one week, with everything I asked for. I needed a bigger couch and I wanted the back to be more tilted and Im very happy with it. If you are patient and accept you are NOT dealing with a big company, you will be happy. I bet Ikea answers all emails and has a huge showroom but they are all big idiots. He is like the small shop in the corner.

This place’s show room is in a Public Storage rental locker… enough said

I wanted to buy a sofa from this place, really I did! The styles looked nice and the price was fair, I was all set to cut a check!
So Why didn’t I? Well to start I mailed them in the contact form for a quote and requested some swatch samples of red and whites fabrics that they had (we have a red we need to match in the living room) and I got a mail back the next night, great and prompt~ replied back to confirm what I needed and my shipping address for the swatches. I live in SF and this place is in LA, so I sat back and waited to see the samples so I could make my order.
1 week passes, no swatches. I drop a mail to ask if they sent them since it really should have taken 2 days to get here, no reply. 3 weeks pass and I send another mail asking what happened, I still was waiting for some swatches and I still wanted to buy a couch as soon as I could confirm a color… No reply.
A few days later I had my boyfriend go through the site and fill out the form for info this time requesting swatch sets (I was being ignored, maybe he would have some luck), NO REPLY AT ALL. He sent another mail a week later asking if they got his mail and what was going on, NO REPLY.
What the hell? I mean we sat back, waited, reminded them and got totally ignored. Dont buy from this place, what kind of store ignores mails like this?

Wow, just got my sofa yesterday and it FAR exceeded my expectations. I was so unsure throughout the process (there are so many gorgeous styles and fabrics to choose from), but Don gave helpful suggestions… he has great taste and has clearly made many a sofa.
Prices were beyond reasonable… I was expecting upcharges for every little thing, (am I just jaded or isn’t that the way these things work?) but in the end the only extras were tax and delivery!
I’m still in disbelief that this was this cheap and this easy… not to mention this FAST. Two weeks from my order date, the sofa was delivered… and as I perused the samples and overheard orders for other styles, some were quoted as little as a week! Is this for real? HD Buttercup and others will give you times of 9 – 12 weeks… for an exact copy of a sofa they have on their floor.
By the way, many of their sofa styles are direct copies of much pricier Restoration Hardware/​Pottery Barn couches— so if you have your heart set on a style you have seen elsewhere, don’t despair, he can make it for you. In fact, it will probably be way better as you choose the exact fabric and get to tailor the size to the needs of your room.
One word of warning though– as far as I know there is no official showroom. He spends a few hours on weekends at a storage unit where he has examples of several — but far from all— models. I think these are mainly there so you can try out the various types of cushions (medium/​firm/​down-​fill). A bit scary not to see your model in person, but I am sure he wouldn’t be able to keep his costs so ridiculously low if he had to pay for renting a showroom in LA. All in all, a sacrifice I am willing to make!
God I love this sofa!

Ordered a custom bed and matching chaise lounge. Saved lots of $$$ as the original pieces sold at other retailers for over $ 6000 — paid only $ 2200. Overall, good option, but if you are concerned over detail, may not be for you. Some of the edges weren’t exact, but that doesn’t bother me.