Comfort Dental Group

My family have been going to this office for many years. They always had a pleasant experience at their dental appointments with past managers. Now recently the office has a new treatment cordinator/​manager named Laura. She is horrible! Very Unprofessional looking wearing sandals to work. She is mean and treats patients with disrespect. My parents will no longer be going there. It’s sad that now my parents have to go look for a new dentist just because 1 person in the office. Everybody else in the office is nice and very friendly. Hopefully the owners address this problem soon.

Showing excellent customer service will
always bring the patient back to the dentist. Showing compassion shows the patient you care about how they feel, if they are in pain, and getting them in to see the doctor right away will not only bring that patient back but by word that patient will bring the doctor new patients.
Being a TEAM player shows you are able to get along with your co/​works and that makes a very HAPPY OFFICE:) Unlike like the new MANAGER «Laura Romero,» who is unfriendly, unwelcoming, and downright disrespectful. I don’t think it’s professional for ANYONE to be blurting out payments for the entire room to hear! Her vibes make the entire room feel awkward and everyone present can feel the tension between customer and supposed manager. However, Dr. Sam and the rest of the staff are very welcoming and friendly (something Laura should mirror!) They provide great customer service. Other than that, everyone is welcoming and great EXCEPT LAURA ROMERO !!! New receptionist And MANAGER !!!

I checked out this place on the web it said it was drill less I’m so freaked of of the drill. Previous Dr. Was drillless. Made a appt with Claudia. The office manager.Super. Cool friendly great attitude .she was
work with me with payment. Arrangements because. I am not working at this time.. Didn’t have dental insurance. Dr Sam. and the staff. Are the bomb. very caring. .well they changed office managers a short time later. Now Laura works there as office manager. and I have had a very unpleasant experience. With her. She is rude sarcastic and does not know what she is doing. she charged my debit card 1,095.00. Instead if 109.50, n. and has not yet corrected the error.