Citibank

Small location in a crowded run down strip mall of Smart and Final. It was clean inside and the tellers were friendly. Today I came in at 4:58 PM (two minutes before closing) and they didn’t even mention it unlike some banks that won’t service you if it’s close to closing time.

Horrible service. Waited for an hour to serve me. Even after 1 hour they couldn’t finish my job. Never back to this place.

Since I am working at USC campus I was worried about finding a Citibank within walking distance on my lunch hour. Gratefully, this branch is just across the street from the university.
I had some financial issues, so I had to walk in and talk to someone. Fortunately for me a branch represenative came out of the back just in time to greet me. she introduced herself as Marina. I was so grateful to meet her because Marina put me at ease, and even stood with me in-​line to override some transactions.
While in line she asked about my situation, and was a very empathetic person. I think Marina is awesome, and professional!!!
Although, I haven’t spoken with any other branch representative, Marina is a person I recommend if you need to speak with someone. She is very kind, sweet, and attentive.
By the time I walked out of this Citibank it had only taken 30 minutes by the time I crossed the street, and back on the campus.
THANK YOU MARINA!!!

Proximal to USC University Park Campus and customer friendly.