Chase Bank

If I could give them no star’s I will .The wait on this branch is ridiculous, The two times that I have gone, have been horrible experience I waited for 2 hrs each time to be seen so I could set up my direct deposit and both times I had to leave becouse I was running late for work and there was still people ahead of me .On my lunch I went to a branch by my job and it didn’t even take them 10 min to call me that is great service (paramount).. Never again going to this branch waist of time.

I wasn’t going to come to this branch because of the bad reviews but I think this branch was excellent!
PARKING:
Of course a bank didn’t have that much parking it’s not always busy. Come at a time when not everyone goes to the bank… lunch is always a bad idea! The Friday everyone is being paid because you know people need their checks cashed.
HOOD:
I work in the area and this is closest branch and just because it’s in the hood, it’s not bad at all. Like everywhere you go just be aware of your surroundings. Just don’t come alone in the dark especially a bank.
SERVICE:
Was excellent Lucy was very pleasant she said hello, she complimented me on my dress, quick & efficient!
Come in with a bad attitude and expect a bad attitude.
I stopped by gave this branch a chance, I always know I am going to get porn star parking, great service with a smile because I go in with a POSITIVE ATTITUDE!
Cheers!

Worst bank ever they take there sweet time to help you. And once they do help you I see why they take forever. They make the random questions ever that have nothing to do with my account. Waste of time

The Parking is deplorable. Having said that this Chase bank depends on foot traffic. The likely hood of adding more parking is Zero. Once inside the line moves accordingly. You are are very likely to get in a fender bender in this Chase bank location.

This is seriously the most ghetto Chase I’ve ever stepped foot into. I came in here for a money order and the service was SO slow!!! There were only 3 people working & the line was long. I felt like I was standing there forever!
The parking… is a joke. But besides the fact that this place looks like a dump, the people working were nice. But this location is very understaffed.

What great customer service. I came to this branch to use my ATM but wasn’t able to, because it had a hold. I went inside and was helped immediately. Apparently my card number was stolen and some purchase had been made. I was helped by Rene Espinosa, he was so helpful and was able to provide me with a new card. While waiting for my card I was asked twice is I had been helped. Everyone was smiling and so attentive to your needs as a customer. I wish I lived close by to visit this branch but unfortunately I live very far. I really had a good experience and they took good care of me and put me at ease.

Terrible experience that negatively affected my business. Given incorrect information regarding online account, and employee that was removed from the company and requested to be removed from the Chase bank accounts for months was left on the account and left with debit card access! The runaround, excuses, lack of proper customer service, and lack of respect for me and my business partner cost our business valuable time and money. If they didn’t make it so difficult to move to another bank would close the accounts today.

So I found $ 20 on the floor in front of a bar in East L.A. No brainier right? Wrong!
It had an Chase teller receipt with it. I came into the branch to track down the rightful owner and the teller was super cool, gracious and helpful. She gave me her word she would get it back to the rightful owner. She was really nice. So happy they are cool and upfront people here, the person that lost it only had $ 500 left to their name. :(
Thanks Chase! Good Karma!

Normally all banks are hectic but this Chase in particular (formerly Washington Mutual) is well known for long tedious lines and revolting parking.
If you’re going to withdraw money from the two available ATM’s outside the building, I suggest you find parking adjacent to the bank otherwise you’re going to have to endure waiting there and unjustly wasting your valuable gas. If any bank in Los Angeles deserves a drive-​thru ATM, it’s this one!
Nonetheless, if you’re patient you’ll get through it so you can get on with your «life.»

I agree! Lines are always INSANE here.

Ok guys, if you really have to go to this branch then GO!
But, I don’t know what’s with this particular branch.
Before they open there is always at least 15 people waiting in line… WHY?
Anytime you walk in to this branch there is a huge line. Forget it trying to go on your lunch break, you won’t get to eat!!!
I don’t understand why this branch is so crowded, it almost seems like they are giving the money away or like there’s some dumb ass teller depositing more money into your account.
The service is average for a bank but DAMN! Its always crowded.
If you’re in a hurry I recommend another branch, perhaps the Soto one…
Gl3