Chase Bank

Even with the new technology ATMs, this branch is worse by far. The staff is slow, lazy, and vastly incompetent. You can overhear their inappropriate conversations loudly with the new set up that allow the noise to echo and resonate in the customer area. Lines are long and constant.

These people are slower than turtles. You look around and employees are just walking around, like hello don’t you see customers!

This bank is no good. It’s a joke. The parking is small, filthy, urine smelling, and graffiti covered. No good atms. The atms breakdown often. The service is horrible. I miss Washington Mutual. The location is dangerous. Fights breakout, shootings, robberies, and heroin junkies all over Figueroa especially in this area. For those giving this 3, 4, or even 5 stars, please. Who are you kidding? I grew up in the here. Bunch of lies. Want a real review? I’m right here. This place is ghetto, nothing high-​end, just ugly. Highland Park for you all. Cover rat infested buildings, with a bunch of roaches, and termites. Hell even mold and you see the masses go crazy for filth in exchange for top dollar. Highland Park for you all.

The staff here is always friendly and helpful. During the week, it is easier to get one on one attention if you need it. Special shout out to Veronica and Hector– two employees who have helped me a few times, seem to love their career, and are very knowledgable and present.
I have tried to just use my Credit Union account, but I can’t seem to give up the convenience and reliability of Chase Bank. There is parking in the back of the building– about 6 – 8 free spots, and another free lot across the street. There are also plenty of metered spots in the same parking lots.
May you all have abundance and a great experience at Chase in HP!

Parking sucks! The lot is tiny and almost always full. Don’t get me wrong, I don’t mind helping out people from time to time but hitting me up every time I go to the bank is not cool. Inside the bank it’s very clean, I know they offer coffee for customers. Lines usually aren’t that big. I do have trouble here and there making cash deposits. The atms spit my cash back out. If parking was better then I could add another star.

This location has great employees who provide great customer service and Chase offers excellent account options for students. I love chase. They are always so helpful and I am happy to say I have been banking with them for 5 years now. Choose chase!

I have been coming here for quite some time now. The staff here is always friendly and very helpful. Luis used to be my go to guy until he left :(now i go to Melissa. She’s very friendly and always on top of her clients. Definitely go to her for your next transaction :) The only thing that i dislike is parking –_​– Their parking is very small and the one behind that is metered parking, park behind the forever 21 (for free) and walk over. Don’t be lazy!

I have been banking here close to ten years. Which Chase bank was actually Washington Mutual or also known as wamu. Most of the original staff of the old bank are gone now either through promotion or transfer some are still there.
Yes the bank has went through some changes but that friendly atmosphere is still there. I largely prefer them over BofA.
Yes their parking is difficult I would suggest to park somewhere else. There are more parking spaces in the area, where to look is right behind the Owl pharmacy which would be located on the SW of the street. Another area would be behind fashion 21 which is located on the NW and then also behind Antigua Bread which is located on the NE side of the street. Some of those are metered parking i would say all but sometimes the meters would be removed. These parking lots that I have mentioned are within a hundred feet or less from the bank. Take it from me don’t spoil your day and use some common sense.
It seems that the busiest days would be Friday Saturday and Tuesday which are usually paydays and of course the weekend. If you’re not in a rush to cash your check or to withdrawal I would suggest to go on a Monday or Thursday.
If you need to withdrawl what you need in cash exactly in a certain way all you need to do is prepare a little. Such as using a piece of paper and explain the denominations of how you would like your money. Depending on the day they may ask you to wait a little should be no more than 2 or 3 minutes.
I have went to numerous other banks before such as a Chase Bank in Eagle Rock, downtown LA, and Glendale. I have noticed they have a little difficulty when I ask my money in a certain way, or when I bring my change wrapped in the wrappers maybe it’s because I don’t bank there often. Speaking of which if you take the time to count your change and wrap them take it to your nearest bank most banks should not charge you a fee such as coin star.
I hope you enjoy my review and if there’s anything missing that needs to be added please let me know. also usually when I rate a business i base my opion on their customer service because if you’re treated right it doesn’t matter how hard parking is or how long the line is I want to come back here.

They just moved the business line from the back of the branch to the front of the branch. Give someone a raise! Finally. Parking is a bummer unless you go at opening time. Competent, personable tellers … except for the guy who keeps calling me «boss». Jeez.

I hate chase. They are an awful bank. Bring back Washington Mutual!

Parking really sucks here! So park all the way in the back were ther meters are… It’s ok pay the 25 cents:)

Very annoying that ATMs seem to always be down.

I usually just go to the ATM here
Parking sucks
Not much to say…