Charlotte-James Facial Clinic

Charlotte is the best! As a physician, there are few people whom I trust to work on me. Charlotte is one of the special ones. She’s warm and funny and authentic and caring but on top these intangible qualities, she is a fabulous esthetician. I’m so lucky to have her in my life and I would recommend to all my patients and fellow Unilocalers to stop by her awesome office for a skin treatment. You will not be disappointed.

I’m always working out and want to look as good as I feel. But my skin was lacking in the glow department. I have never had such a good facial and the products they recommend were not just good they are great! It has been 3 weeks since my first facials and caring for my skin based on how they advised. I look younger and that glow is back!!! I cannot wait to go back and try a peel! Thank you Charlotte James!

All I can say is WOW! My skin has never looked so good! Besides the best facial ever… I actually learned the correct way to take care of my skin! Charlotte you will be part of my monthly routine. I can’t wait to see you next month

Charlotte, Mila, and Robin are extraordinary. This is the esthetician to trust. Facials, microdermabrasion, electrolysis they do it all and they are the best. With a little time and dedication, You can trust this team to improve the condition and look of your skin. They are smart about what they do and are always up on the newest treatments. And they have doctors available several times a week to care for you more pressing issues.

This review is for Robin. She is a very sweet and very friendly person. Her office is very clean. She has great skills. I’ve seen other specialists in her area of practice, and she is the best professional.

I have been seeing milla for 5 years now and she is the best. I see her every two weeks and it’s only 200 each time I see her. Compared to the fancy Beverly hills places that would charge 500 each time and I would see no difference in my skin. She microderms, she does masks, she does oxygen, she does tightening, she does it all!!! My skin is always pimple free and looks so healthy and bright. I highly recommend that you go!

This review is about Robin — been coming here since January for electrolysis. She’s absolutely fabulous! So friendly and sweet — and amazing at what she does. I’ve been having her work on my upper lip area mostly — and because there are so many fine little hairs — it takes awhile to zap them individually, and Robin knows exactly which ones to work on to make the most of each session (generally 30min-​1hr).
She really knows what she’s doing and is a joy to talk with as well! You can come in for a free consultation and she’ll do a 15min session so you can see how your skin takes it. I was really hesitant about doing laser hair removal on my face so this was a fantastic alternative :)

I have used Charlotte for facials for over 15 years. She is wonderful! My husband sees her too for facials. He is over 70 but looks 50 — thanks to Charlotte (and good genes). She really helps keep my skin in good condition and always helps me feel better when my skin is broken out. I would recommend her highly to any of my friends. Liz

I have been to many electrologists over the years and never found any as outstanding as Robin Harris. Kind, caring, competent, fast and painless describe well her skills.
I found out that Ms. Harris has been an electrologist for more than 20 years, has taught electrolysis for 15 years and is now the certified examiner for the state board of California electrolysis. And in spite of all her achievements, her prices have remained very reasonable.
Robin Harris is also a licensed esthetician and my very sensitive skin has remarkably benefited from her treatments.
The new location of Charlotte-​James Facial clinic on Corinth is spacious, relaxing and state of the art.
John T.

I found out about Charlotte when I came across a Groupon being offered for a microdermabrasion facial. It was a good deal and her office is in walking distance of my home, so I gave it a try. I have had microdermabrasion, as well as, many other types of facials in the past and I have never met such a knowledgeable esthetician as Charlotte. Plus, she really cares about you and your skin! The products she recommends are not expensive (she recommended a face lotion that I can buy from the drug store for $ 6) and she doesn’t pressure you to buy them from her. The skin discoloration that I had on my forehead from too much sun exposure disappeared after just a few sessions with her (I’d been trying to get rid of it for over a year).
Charlotte is so very warm, welcoming, caring, funny, and honest. I really cannot say enough good things about Charlotte! Not only is she an amazing esthetician, she’s an amazing person too! If you’re looking for a great place to get a good relaxing facial, go see Charlotte. You will not be disappointed.

The two facials i have had from Charlotte were absolutely fantastic. She works gently, efficiently and effectively! My skin has improved so much from going to her. And she is such a hoot! :) He knowledge of skincare products and care is truly unparalleled.
The entire staff is also so nice, helpful and accommodating. it’s always a treat to go to this office.
Robin is the best electrologist in the West! Honestly, she is a guru, an expert, an professional, a master of this field!!! I am not exaggerating in the least.
She really cares about her clients, is so friendly, open, and personable. I always look forward to my appointments with her. And she is SO reasonably priced. Trust me, I did extensive research around the L.A. area before setting on Robin. Best decision of my life!
Stop searching for a new skin care clinic and make an appointment today!
Also, I don’t know what splendid e. is talking about, but the office is NOT cramped at all. Strange perception…
There’s metered parking outside on the street on Corinth Ave. I always park in the garage of the Starbucks/Marshall’s center on Sawtelle and walk to the office. Easy peasy lemon squeezy.

Charlotte has been a dear friend and advisor for over 10 years now. My complexion was quite good in high school, but it caught up with me with a vengeance in my early-​to-​mid twenties. Charlotte knew exactly how to treat my skin and handle my self-​confidence with tact and care.
Now, thank heaven, my complexion and I are on good terms again. Her AHA lotion and her sunscreen are a big help. The latter does not disagree with my make-​up and never agitates my skin, as do many other sunscreen products.
My complexion and I are both extremely grateful to Miss Charlotte when we need to make an occasional visit. Plus, it’s a good excuse to catch-​up with a lovely, trusted person.

Can I just rave a little bit about Charlotte, who did a delicious pumpkin peel, and a bunch of other masks and soothing creams and microdermabrasion — and granted, I had a Groupon, but she would have been worth every penny of what she normally charges, and more.
She is incredibly smart, reads all the science and can explain it, and never never hard sells anything. Her office staff (Lisa) is warm and funny and so is Charlotte. Most importantly, my skin looks amazing. I’m not a treatment or fuss-​with-​my-​skin kind of gal, but I am going back for life.
She gives excellent advice, doesn’t overprice anything, isn’t a teenager like staff in many of the salons these days, has a huge amount of experience and Her skin is flawless. That says alot!

I go to Mila regularly for eyebrow shaping and facials. SHE IS AMAZING! She is a beauty perfectionist and will not let you leave until you are satisfied. Very rarely do you find a professional that asks YOU what you want rather than just do their own thing without any regard to your taste.
The salon is very chic and I recommended all of my friends to her and it a fabulous part of the city.
LOVE LOVE LOVE MILA!

This office is wonderful. The entire staff is very nice and friendly. Charlotte is extremely knowledgeable in her field of expertise — which is EVERYTHING related to skincare and dermatology. Seriously, this woman is smart, actually cares about your skin, gives a fantastic acne facial and is so funny! (I LOVE her laugh!)
Also, I cannot leave a review without mentioning Robin! She is equally as educated in her field of expertise which is electrolysis. Robin is gentle, works quickly and efficiently and is so great to talk to. She is an extremely sweet woman and cares about her clients!!! She is a woman found few and far between.
If you need skincare or hair removal in the LA area go here!!! You won’t regret it.

Charlotte James Clinic houses several specialists in one office, one street over from Sawtelle, near Best Buy. Although there are pay lots about, I suggest street parking. The meters all take cards, now. It’s «two hours only» on the same block, but one block south, across from Best Buy, is all four hour parking. A good hand car wash is right next door, so sometimes I get a car wash as long as I’m there. Also, it’s one block from that stretch of Sawtelle with the asian restaurants and supermarkets. Traffic really bogs down at the Sawtelle/​Olympic intersection between 4 and 6, so be forewarned.
Robin Harris, the electrologist at Charlotte-​James, has been my electrologist for about two years. I have very sensitive skin, and tried three other electrologists before sticking with Robin. She teaches electrolysis at Cal State Long Beach, so she really knows her stuff. She is very experienced. Treatment feels no worse than a friendly pinch to me, and that’s without any anesthetic. She can hook you up with topical anesthetic if you would like it. She has never tried to sell me a bunch of creams, lotions, or beauty products, and I love that. Yet, when I’ve asked after anesthetics and skin care, she is very knowledgeable. She is just too professional to start peddling like the avon lady. Beware of others who might only be trying to make a buck off you.
I know some reviewers have complained that office itself is a bit dark, but I find it safe and stylish enough. The office is on the ground level, with a modern-​industrial look, but it is new and clean. Robin’s treatment room is nicely clinical, like a doctor’s exam room. In my experience, that is what I wanted from and electrologist. I’m not getting my hair styled, I’m undergoing a medical procedure on my skin.
I haven’t ever met with the dermatologist, who is only there a few days each week. Charlotte, the owner, once gave me a nicely relaxing facial, and I’ve chatted with her frequently. I like her. Regarding the facial, I don’t have much basis for comparison, as I’ve never been the sort to spend money on facials. Perhaps that’s to my own detriment, though, because it was relaxing and fun. I’ve also never met with their masseuse or the lady who specializes in eyebrows. They seem friendly, though.
Robin started treatment on my first visit by gradually increasing current intensity until the test hairs came loose. She explained that this set her machine to my individual skin, thereby avoiding over-​treating my hairs and burning my skin badly. My skin looked passably normal within two to three hours after the treatment. Again, I continued regular treatments on several large areas of skin for two years, and my formerly excessively dark, hairy areas have only very fine, blond hairs, now. I’ve experienced no regrowth, and I expect the results to be utterly permanent, unlike laser treatments that may regrow in several years. I like that my skin was normal, without scabbing, within a few hours. When I first started electrolysis, I rushed and pressured for fast results. I learned, quickly, though, that cranking up the voltage to swiftly burn away hairs is the fastest way to pitting or discoloration. It was bad experiences that led me to Roben. Seriously, beware of marathon or accelerated electrolysis that leaves your skin blotched and swollen for days. That is a sign of over treated hairs. It could cause permanent damage. Robin knows better. She has never asked me to twist about or lay on my side, and always paid attention to my comfort. I highly recommend getting electrolysis here.
I think Robbin limits her sessions to two hour appointments, but, to avoid skin damage, I’ve found it is better NOT to do marathon treatments, anyway. I had a lot of hair to treat, but I simply made of a string of appointments for regular Monday/​Wednesday treatments. All treatments are discounted on Mondays, so make a Monday appointment to save five or ten dollars. I like the staff, and find the office managers, Lisa and Michelle, very friendly. Price is comparable to other electrologists, or a little cheaper. I actually enjoy going here for my zapping.

Going to Charlotte for a facial after a very long, stressful week at work is a treat! I love the conversations we have and love the staff. They are always helpful and sweet. I definitely recommend this place to the most discerning spa goers.

Very impressive services! It’s like going to the dermatologist but extremely relaxing!
They even have an electrologist… Robin plays some great tunes while she goes to work on unwanted hair… At first I thought it would be awkward, but Robin is super sweet and has a great sense of humor.
Oh, and her prices are fair, with no torturous pain… and buy buy hair!

Charlotte-​James Facial Clinic
Categories: Skin Care, Hair Removal
Neighborhood: Westwood
A friend recommended I see Milla at Charlotte-​James for Acne Surgery/​Deep pore cleansing. I was iffy at first but i decided to give it a try. The office is located in the back of a dermatologist’s office, that gave me some kind of reassurance that these people actually knew what they were doing!!!
Milla came out to the waiting room and got me set in the room. She is the cutest person ever! She asked face products I used (moisturizer, make-​up etc.), is my skin usually oily blah all those fun questions. She sat me down and gave me an explanation of all the goodies she was going to do which was VERY nice!
We talked the whole facial, she is so funny and cute!
Afterward we went into the office, she suggested a product for me which i took (it works great!) and she told me if i wanted to when i should come see her again! (and DAMN RIGHT I WAS GOING TOO!)
I love them i made that second appointment and another after!
O YEH! she does the BEST eyebrows EVER!!! shaping tinting. its awesome!!!
Compared to all the over priced thing in La… this is not too shabby.
prices are not bad and you get excellent service!

I went here for my first ever facial, so take my review with a grain of salt since I don’t have anything to compare my experience to. This is definitely not the place to go if you’re looking for a soothing spa experience — they’re located inside a dermatologist’s office, at the end of the hallway in two cramped rooms.
The facial itself may or may not have been good — I was new to the experience so I can’t really say. I had the «acne surgery/​deep pore cleansing,» done by Milla. I thought she would do more extractions than she did. For the most part, she didn’t tell me what she was doing unless I asked. She used steam at the beginning, put some pumpkin stuff on my face after that, and then did some other stuff which I can’t list here because she never really told me what she was doing. She did a few extractions, and then toward the end used a loud, buzzing tool, and then a microcurrent machine (which felt like it was electrocuting my face… low-​grade electrocution, but electrocution all the same).
She asked me a lot of questions about my face care routine, etc. She also gave me a lot of suggestions on what I should change (including diet, vitamins, visiting a dermatologist, changing the topical stuff I use, etc… basically she thought I should change everything I currently do). This was helpful, I suppose, except that I ended up feeling a little bit like I was being scolded and like I’m not doing anything right…
When I went in to make the appointment, the person working there was new and I could swear she wrote down/​scheduled a different day than I told her I wanted. Fortunately, she called to leave a reminder, so I called back to double-​check the date. She was sorta emphatic that she was right and I was wrong. Who am I to say that the customer is always right? I went with the date she told me.
When I came in for my appointment, Charlotte was in the (tiny, cramped) office along with the receptionist. I thought she would introduce herself given that she owns the business, but no. She just gave me this weird look like she was scrutinizing my skin but trying to act friendly at the same time… it was definitely uncomfortable. Milla was running late, and Charlotte said it was because the traffic was so bad that day… I felt like that was just an excuse. This is LA — when is the traffic NOT bad? It didn’t bother me to have to wait a few minutes, but that’s because I’m not the best with punctuality myself. I have no problem with excusing lateness in others, but punctual Unilocalers, you have been warned.
The facial I had cost $ 125, but when I went to pay I was charged $ 135. I asked why, and the receptionist told me that they charge $ 10 for an «initial consultation.» I don’t remember any such service being explicitly provided, but maybe that was the questioning and scolding that happened throughout the facial? I’m not really sure. I do know that nobody told me this would be tacked onto my bill beforehand. It felt like I was being charged the extra $ 10 simply for being a new customer. Special!
When I left, Milla had slapped some stuff on my face that made it extra extra shiny (not a good thing). When I got home and looked in the mirror, I was a little bit horrified… and confused. Should I leave the greasy stuff on, or wash it off? Since there were also remnants of some brownish stuff from some other stage of the facial, I decided to clean my face.
A few days later, I haven’t had any adverse reactions or anything, and my skin is doing alright (though I don’t know whether the $ 135 facial had anything to do with it). For that kind of money, I expect stellar customer service, explanations of what is being done to my face, and a less judgy way of asking me about my current routine and making suggestions for change. I also don’t appreciate being surprised by an extra $ 10 charge, and the owner of the business actually introducing herself instead of looking at me strangely would be nice, too.
Given that there are about a million other places to get a facial in LA, I will be trying some of them rather than returning to Charlotte James… I was planning to become a repeat customer if I had a good experience, but so many things were sub-​par.