Cahill Physical Therapy

****DO NOT GO HERE! UNPROFESSIONAL STAFF DOES NOT CARE ABOUT YOU/​PATIENTS OR THEIR NEEDS!!!*****
Was referred to Dr. Cahill for physical therapy after I tore my meniscus. After a few sessions (I bought her $ 1000 for 10 sessions never-​expire package) Hurricane Sandy happened and I was forced to go back to NJ to help my family go through our destroyed house… which is still not finished. I informed the office that I was heading out of the LA area for some time but I would eventually be back. I’m assuming that note never got put in my file since when I called and asked Maggie (the friendly but inept receptionist) said, «we don’t put notes like that in people’s files.» Then why did they tell me they would initially? Were they just trying to cater to an «at-​the-​moment-​solution»?
I got back to LA, called her office and asked if packages purchased in cash (I paid cash) ever expire, they said no and reconfirmed that I paid in cash. I said «perfect, I’d like to see how many I have left.» They told me I had only used ²⁄₁₀ sessions but that the last time I was there was 2012 so they would have to check with Dr. Cahill to see if they could still be used but if it was 2014 it would be fine. When I first called they said they don’t expire. They specifically said cash paid sessions don’t expire. So why would mine maybe expire? …waiting on the answer now.
UPDATE: …after waiting over a week for a reply, I finally called back. Maggie, her receptionist, is obviously incompetent who said all sessions expire after a year. First she told me that sessions never expired. Then she told me since I paid cash they definitely don’t expire. Then she told me 2014 sessions are still valid and she would need to get back to me. Then she never did. Finally when I called she said that they expire after a year. (Can Maggie do math? At first 2014 sessions are valid in 2016 but now it’s down to a year?)
When I asked for Dr. Cahill to call me back Maggie had to ask me for my FIRST NAME after we had spoken a number of times and I always introduce myself on the phone. She obviously doesn’t pay attention where she needs to. Then she also asked for my number, which should have already been on file, or somewhere, since she was supposed to call me back. When she tried to justify why she didn’t call me back she blanked and said she just forgot.
Sorry Dr. Cahill, but your receptionist alone is ruining your business and telling people what they want to hear and hoping they don’t call back to double check.
Currently waiting on Dr. Cahill to call me back. Let’s see how long it takes…

I have been going to physical therapy for most of my life. Cathy is the first therapist I have seen where I haven’t walked out in more pain than when I started. I recently had knee surgery and my pain and mobility has improved after just one week. The office is very relaxing and peaceful and Cathy has a very gentle, soothing touch. She is incredibly knowledgeable and really listens to my body. I will continue to see Cathy for as long as I need physical therapy.

I could go back to my original visits to Cahill P. T…and give 5 stars all the way. but will comment on my recent series of visits… I have major cervical issues and my primary pain Dr was in the hopes of getting my range of motion in my neck improved to the stage where I could receive nerve block shots… Cathy and crew to the rescue… Cathy individualizes her expertise with each of her patients… I could not be happier with the results… Her office is friendly.timely.professional but most of all gives the best results one could hope for… KUDOS to Cathy…

Cahill Physical Therapy is amazing! I was in a car accident a few weeks ago. Some genius decided that the traffic laws didn’t apply to them and made a left turn through a busy intersection putting all these other drivers at risk! Luckily I was there with my brand new car to absorb the blow for the rest of my fellow drivers. Right away I went to my doctor for the severe neck pain I was experiencing and he gave me a list of physical therapists to call. Instead of starting at the top of the list and working my way down like any normal person would, I decided to play eenie meeny miny mo with the list and ended up with my finger on Cahill Physical Therapy. I gave them a call and they fit me in the next day. This place is awesome! Cathy is like the nicest, sweetest person In the world. She makes you feel so comfortable while she uses her magic fingers to massage the problem areas, (Get your mind out of the gutter!!!) and tells you exactly what she is doing when she is working on you. She also talks and jokes around with you to put you at ease.
Jen, the Pilates instructor/​office manager /​aid /​all around superstar is so damn friendly and nice you forget that she is making you work out. (She is also nice on the eyes…) Chidi did my initial intake, and to be honest, at first I was a little scared… He is like this HUGELY MUSCULAR dude! I thought «This guy is gonna break me in half!», but dude’s got the magic touch… Even as a straight man, there is something very calming about having a ridiculously muscular man massage my neck. I felt… Safe.
Basically if you go to any other Physical Therapist you are an idiot… Cathy, Jen, and Chidi are the ABSOLUTE best in the business…

Great facility. Great people — caring, professional, talented. Great service. Great location. And, great results. What more can you ask?

Thank you Cahill Physical Therapy!
As a fitness professional and aging competitive athlete, I am often in need of maintenance and repair to counter the punishment that I give my body on a daily basis. Cathy, Jen and the whole staff and friendly, knowledgeable and always professional when tending to my body!
Again, thank you for keeping me at my very best!

Wow, I’m really surprised at all of the negative reviews I’ve seen here about Cahill Physcial Therapy. I’ve had nothing but fantastic, professional and healing experiences at what I consider to be a top notch practice. Cathy, Chris and Jen have always been nothing but wonderful. I have found the entire staff to be extremely helpful with aiding all of my physical problems and putting my emotional concerns to rest. I initially found this practice based on a referral from my overly picky semi-​retired senior citizen father (so I knew it would be super good… LOL) who had used their services after several surgeries. He has very high standards about everything and spoke of nothing but praise. I have been nothing but happy with their work and would suggest this practice to all of my friends and family. Awesome!

This place provides the best care I have ever received. I if I blow my knee out again I know I can count on these kind people to help me recover! Very knowledgable and efficient!

Thank god for Cahill PT. When I was first given the prescription for PT for a complicated foot injury, I was dreading having to wake up early to be poked and prodded. I can 100% say that my time at Cahill was phenomenal and the only thing that helped me get better. A year later, I am back to seeing the lovely ladies of Cahill twice a week (new injury) at their Beverly Hills office. The staff could not be more accommodating and I actually look forward to my sessions. I have seen Cathy and Cat and have been quite pleased with both experiences. I deeply appreciate how much they care about me and that I am not just a random patient to them. They send you home with exercises to actually help the healing process. Not only do I leave every session feeling a bit better, but I enjoy my time with Cathy and Cat and always leave with a smile.
Do yourself a favor and don’t waste time with any other PT office!

I called for an appointment and was told that Cathy was a Blue Shield provider. I have Blue Shield and Blue Shield told me that since I had met my deductible I only had to pay my copay.
When I arrived I was told I would need to pay an additional $ 32 for the session, in addition to my copay. I protested and said I had Blue Shield and they were supposed to accept Blue Shield payments plus my copay as payment in full. I was immediately ushered out and told I should seek treatment elsewhere!
After reading the previous posts, it really seems like this place is all about getting the money and if possible getting more than the contracted rates. They try to scam you, and if you protest they want to get rid of you so no one else hears. Stay away.

I visited Cahill Physical Therapy last year after my left hip replacement. I have been to multiple Physical Therapists in the area over the years and I really had a great experience working with Cathy and her team. They helped me walk without a limp again. I have 2 other friends that go the Brentwood office and they had nothing but praises for Cathy and her staff.
Recently I got my right hip replaced and I called Cahill’s office right away and got in without any issues or delays. I’m scheduled 3 times a week for the next month and I am looking forward to another great experience.

Horrible place, i will never go back to this place. The owner is rude and nasty and speak to you like you are her child. I already met 4 clients that told me they left to another place because is not a very comfortable place for the client. She looses at least 10 clients per month because of the owners bad attitude. The place next door is much better and they have respect for the client.

I went to the Brentwood office of Cahill Physical Therapy. The therapy itself was very good and accomplished what I needed. However, how the office is run is abominable and I wouldn’t go back no matter how good the therapy is. They leave patient’s confidential info (including SSN) lying around for anyone to see. On one occassion, I waited thirty minutes for the therapist to show up. I finally left. No one ever called me to apologize nor attempt to reschedule. I never went back.

When I first started Cahill I had already given up. I had a terrible time sleeping, and my back was constantly in pain. After a few months of stretching and working out I noticed an increase of flexibility. Success! There’s hope!!!
Cathy & her team comforted me and were constantly listening to my feedback. This is something thats very important to me since I had a bad experience at another PT office. The team is very professional, knowledgeable and most importantly patient.
Parking is super easy and the team is very friendly. I’m very blessed to say that after a few months, I’m back in shape, tossing and turning is now a thing of the past. To put it simply, GO HERE, trust the team and leave it to the professionals. Thank you, Catherine!

Catherine Cahill Physical Therapy is one of the best physical therapy professionals that I have ever come across. Catherine is not only extremely knowledgeable but caring and compassionate with you and your treatments. She is a true professional with a wide range of solutions for your needs. If something isn’t working for you-​Catherine has another treatment to get the job done. I absolutely can’t say enough about this outstanding office and her staff. They are AMAZING! I am so grateful that my doctor referred me to Cahill Physical Therapy!

At first I really enjoyed my experience at Cahill. It was highly recommended by a friend. I’ve had 3 back surgeries and I was desperate to get better. I have severe nerve pain and Cathy told me on my first visit she will help me and get me better. She pawned me off to her assistant, who couldn’t be any sweeter. I probably saw Cathy 3 times in 24 visits. It was appalling. One time she had a student work on me! who didn’t know wtf they were doing. So when I was at 24 visits she said since your not getting better you can’t come anymore. I said so what should I do? She basically had no answer. my insurance allows unlimited so it’s bs. I’m switching therapist’s. her assistant felt terrible, she wanted to give me exercises for home. I need someone to work on me! I will never go back there and I will tell people not to go there.

I am really shocked that people have had bad experiences with Cahill. I go to the Beverly Hills location and I have had nothing but wonderful experiences, especially with Cathy!
I first went to her when I was having back problems. The first time I went, they fit me in an hour and a half after I called. She helped me feel a lot better. Unfortunately, I needed surgery anyway. When my surgeon finally told me that it was time to go to physical therapy, I jumped at the chance to go back to Cathy. I got my first appointment two days later, and that’s only because I was picky about what time I wanted to come in.
At first I thought I was going to have problems with my insurance, but within a day and a half, Cathy took care of everything, and my insurance approved 12 extra visits for medical necessity. After just one visit with her, my next day at was so much improved that I needed half as much pain medication! That day was the least medication I’ve ever had since the surgery. Now, I’m seeing her regularly again, and I know that thanks to her and her magic hands, next month, I’ll be a hundred times closer to being a normal, active person again.

AVOID. I was injured at her Beverly Hills facility twice. The second time by Cathy Cahill. I screamed in pain. She just wanted me OUT at that point, so she could get the next curable, good publicity patient IN.

I should have known better that to waste one of my 12 yearly visits my insurance company allows for physical therapy on Cahill Physical Therapy.
Two months after joint replacement surgery my doctor recommended physical therapy. I found Cahill on my providers website, and because they are in close proximity to where I live I thought they would be a good solution. Sadly I was wrong.
I had more than met my deductible and out of pocket for the year so according to my insurance company I had 12 visits that would be totally covered by insurance. When I called Cahill to give them my insurance info prior to my initial visit it took them a couple of days to get back to me. Once they did I was told that I would have to pay a $ 15 fee? What??? I called my insurance company to reconfirm that everything was totally covered… it was, and they told me I did not have to pay ANYTHING.
When I scheduled my first appointment they told me they could not see me for two weeks. I told them I would go elsewhere if they could not see me sooner. They ended up «fitting me in» two days later.
When I arrived for my initial visit the person at the front desk asked for $ 15 and I explained it was a mistake on their part and i had confirmed this with my insurance company.
As for the physical therapy… it was subpar all the way. The therapist kept asking me to do things for ten minutes so she could go juggle other patients. She had me stretch my leg with a towel for ten minutes. She put electric stim on the area where I was operated. She did not work the muscles in the area effected at all.
When the session was over they said they could not schedule me for a week and a half. How is physical therapy going to help if I cannot continue on a regular basis. Frankly, the services performed I would not even call physical therapy.
I wasted one of twelve visits on Cahill Physical Therapy and I am not happy about that. I am happy that I found someone else in the neighborhood who really knows what they are doing and in a matter of two weeks has helped me progress tremendously.
*UPDATE*
On October 14^th, 2010 I received a $ 15 invoice from Cahill Physical Therapy… two and a half months after my visit. Again, Blue Shield confirmed that Cahill was an in network provider and that I would only be out of pocket if I exceeded twelve visits annually. Shady.

whats so great about Cahill Physical Therapy is that she offers two great and very diverse locations. I have been to both locations; one in Brentwood and the one in Beverly Hills and they are both so different. If you prefer a more social setting with bustling friendly people all around making you laugh, smile, and feeling right at home then i would most definitely consider going to the BrentWood location. Its always busy filled with people of all ages doing pilates, gyrotonics, and pretty much anything you need whether you have a sever injury or just want a really intense workout. I think she has about 5 to 6 employees working there that specialize in all different things. If you have a sever injury the owner (Cathy Cahill) has a doctorate and is the absolute best i just adore her.
But if you are looking for somewhere quiet to come to for your injury or for pilates then Beverly Hills is the place for you. When I first walked in i was pleasantly suprised by the natural ambiance.
The décor is a clash between modern furnishings and floral designs with matching paintings. You do not feel like your in any type of doctors office at all. Its almost like a very well decorated apartment. Even though the injury to my back was very severe I never felt any kind of fear upon entering the office because its so laid back. I prefer the Beverly Hills office because its a new location so its still somewhat of a hidden treasure that not to many people know about yet. Its substantially more tranquil then the Brent Wood location and everytime i go in i end up falling asleep when its time for my stim because their are no disturbances whatsoever.

Friendly staff and they know what they are talking about. I went here for my knee that I blew out running. I figured it was pretty much BS — ya as IF bending and flexing it can help. IT DID! Complete recovery. Not only that, they do pilotes classes and the instructors are great.