Blue Wave Express Car Wash

IF I COULD GIVE ZERO STARS I WOULD!!! Worse drive thru car wash I’ve ever been to! I got my car less than 2 months ago and I came here for a basic wash to keep the whip looking fresh. I ended up leaving with SO MANY SCRATCHES ON MY CAR!!! Worse part about it I was polite to ask the manager to come look at my car. Then he had the audacity to say that the scratches weren’t consistent with the machine. DO NOT COME HERE!!! I don’t know how much I could stress that. Save your money and go elsewhere

Definitely didn’t wash any bird shit off… when I went to the attendant, she said she could give me a towel and windex. So I basically paid $ 8 to wet my car and wash it myself… terrible suction on the vacuums too. I’d rather spend $ 11 at another car wash to get my car actually clean. 2 stars because the people were nice about it, although they didn’t handle it in the best way.

This is probably one of the worst drive thru spots to go to because it simply doesn’t get your car clean. The vacuums sucked up all of nothing! Was an overall waste of money.

This complaint is not related to the staff or service but, the lack of information on the site regarding how to go about cancelling the monthly service. I have attempted to call the number noted below a dozen times, left messages and no one has called me back to tell me how to cancel my acct. It would be awesome if someone in the office can return my phone call immediately since I haven’t used the service since November and, yet I continue to have $ 24 deducted each month!

I sometimes bring my car here for the basic $ 6 wash. It gets the job done and removes all the dirt and bird poop, but more times than not leaves brush marks. Definitely not a place to go with a luxury vehicle, but what more can you expect for six bucks?

Guy here that supposedly helping u get your tire on the rail is so rude and tries to make you feel like an idiot like really Is not rocket science I can clearly move my steering wheel stop being such an ass! And then there’s a stupid person behind you honking like really, Your car will get washed relax! ??? Vacuums need to get upgraded. They also scratched my car in so many parts I’m so disappointed and overwhelmed because now my car looks worse than of how I brought it it was dirty but not scratched !!! Never coming back NEVER!

Dirty, unorganized, a mess!!! Needs good management. Understaffed. Equipment is old and doesn’t clean well. Don’t waste your time or money

Owner yelled at me when he couldn’t figure out how to use his has card machine. I’m shocked at how rude he was. I’ve been a customer here for 8 years and I will never return — no customer deserves to be treated this way, especially for an owner who doesn’t know how to use his own credit card and gas card machines.

I’m going to let this be my last time here. I’ve gone through the wash and parked to hand dry my car and there was still dust on my car and I wash it at least once a week. Got to be pretty sucky if you can’t get a fine dust off of a compact car — not dried mud — simply a few days worth of dust! Ditto on the low suction vacuums.
Also I really cringe when the employees come out to supervise or assist in your paying for the wash at the automated machine. As another reviewer said, it’s not rocket science and actually feels like an insult to our intelligence!

Not a fan. There isn’t much attention to detail. Would rather save time and money and go somewhere else. Would not recommend.

Car wash, don’t think so pay 8 dollars and the machines didn’t wash my rims this place suck!

Basic car wash that did its job for the most part. Certainly worth the cheap price of $ 6. They have two higher priced tiers that I haven’t tried out, but perhaps they’re a better overall wash. Dryer doesn’t dry car completely though, so make sure to bring your own towel to dry your car off with afterwards. The free vacuum was a nice extra perk, though it could have been a more efficient design.

Price is ok vacuum need upgrade or fix it doesn’t stuck my stuff dirt in my carpet the machine dryer need more improvement. Otherwise 5 star

The guy who take the order is rude ignore customer and hang out with customer who is his buddy left me waiting for 10 minutes standing looking at him, staff don’t clean well got dirt that actually there (not being picky), forgot to clean back of the car, staff is not educated with skill to actually wipe dirt and you are paying $ 17 for hand car wash. This place don’t value customers !

6 bucks for the most basic car wash. There is a employee that helps you at the pay station and someone at the start of the wash to make sure your tires are aligned. In a few short minutes, you are done and you pull up to the self-​vacuum station.
The dryer doesn’t do its job very well; yes, it dries off a lot but it’s not very strong so I still had to dry my car with a towel.
TIP: bring your own dirty towel to wipe off, or else, you gotta pay for 1.
The vacuum isn’t that forceful either. It picks up the majority of dirt off the carpet but my car still had some leftover. Also, the nozzle is big so it’s difficult to get into tight places like the area between the seat and the door.
I mean, 6 bucks isn’t bad when you need a quick clean. When gas stations charge similar or sometimes even more than this (without the vacuum), I guess I can’t complain.

Had to get my boo washed :-) went ahead and purchased the $ 24 a month wash program for unlimited car washes. Def necessary when you have a black whip. Also, ask for Ana– she’s amazing! She is one of the reasons I’m writing a review today even though I purchased the car wash program prior to. Any who, as you can see from my reviews, I may hit several places in one day. I often wonder if I’m OCD given my constant list making tendencies, but I any way back to this place. Came in today to get Sabby washed, and was literally all over the place: eating rainbow acres, looking for my Ulta purchase, and my phone charger. I almost didn’t see Ana, but she has such a great spirit and awesome smile, she was kind enough to tell me take my time after seeing how frazzled And all over the place I was, even tho cars were behind me. Naturally, I snapped back to it within 15 seconds and rolled right on thru the wash! Ana is the type of patient and kind employee you need around in a hectic city like LA ESP DURING RUSH HOUR when drivers are most irritated!

Good customer service and reasonable prices.
Cons
No place to seat and waiting it’s ok.

Unilocalers, I hardly ever — maybe almost never — give 1 star reviews. Mostly, due to my midwestern roots, I obey the «if you don’t have anything good to say, don’t say anything at all» rule. But after I thought I about it, I thought maybe my review could do you some service.
I had read the review about this automatic carwash scratching the user’s car, but I took it with a grain of salt. The carwash is a really good deal — we paid $ 8 for the mid level service, and that includes free vacuuming — unlimited. That was the big draw — my car was DIRTY on the inside, and I needed to spend some quality time vacuuming that sucker out. So I went through the automatic, soft cloth car wash, and when I parked my car by the vacuum cleaners, I notices on the passenger side a neat tidy line of white scratches! Ugh! This is most likely from the squeegie/​air dryers that the car goes through at the end — they actually TOUCH your car, not just blow at it from a distance. (PS, they do not dry your car either).
So, please, avoid, unless there’s a way to pay for using the vacuums only — because those are great!

What can I say. It’s fast, it’s cheap at $ 6.00, and it’s super close to my work.
However…
–The drive-​thru wash is NOT spot-​free. I don’t understand why the machine doesn’t have the drying process anymore. Your car will be DRENCHED once you leave the drive-​thru, and you will have to dry it yourself with your OWN towel
–Speaking of towel drying… I wish they provided their own towels so customers like myself don’t have to always bring my own. I couldn’t get a car wash today b/​c I realize I threw my rag in the laundry.

Its not as shitty as some other drive through car washes I’ve been through.
What pisses me off about this place is that their spot-​free rinse does not work. The whole purpose of these drive through car washes is to have them, so you can be SPOT FREE when you’re dried up! FAIL.
And seriously people, don’t pull up and wait for the attendant to do everything for you. Its not rocket science. You pull up, pick which car wash you want, put in your cash/​card and you’re done. See, wasn’t so hard right?