BJ’s Restaurant & Brewhouse

Came here on a weekend night to grab some dinner and drinks with a friend of mine before watching a movie. This is just your typical Brewery chain, nothing extraordinary about it. The service is fast, but the food was subpar. Our waiter gave me very weird vibes all night, not sure what it was. He was attentive (which I like), wasn’t pushy (which I like), and friendly (which I also like). I’m going to have to blame it on his Chester mustache.
The appetizer platter, and a lot of the items on it were warm or even cold. I also had pizza, which wasn’t great. My friend and I love beer, but nothing was good enough to get a second serving of, we kept ordering a different beers to find a good one. None could be found.
Come here if nothing else is available, it was pretty busy on a Saturday night though. Value is ok as well

This is a nice restaurant. However, since I am on a strict died and had already eaten I came in just for tea. This restaurant and bar area are huge. Very nice environment to meet with a group or friends for drinks or to watch a game. Also a nice place to meet for business. Great location.

This place has not closed yet. I was advised that they are officially closing this location in 10 days. It really is too bad. My experience was so pleasant from the moment I walked into the establishment. I was immediately greater as I entered the restaurant and was seated in the bar area at one of the high top tables. The waiter came by and took our drink orders immediately. I was a pleasantly surprised by the selections of wine, bear and cocktail selection.
For my meal I had the jambalaya. Which had chicken, shrimp, and sausage. I substituted the rice pilaf for brown rice and was not charged anything extra. The meal had a nice amount of heat. Just the way I like it. The only downer was that I was so full I did not get an opportunity to have a dessert.
The service was outstanding. I always think it is a fine line with checking in with customers and bothering them. Our waiter checked in with us just enough so that I could have a nice conversation with my friends and yet still made sure my glass was always full:)
I am really disappointed this place is closing as I would have loved to come back again.

A disappointing dining experience, and so many things went wrong. The best thing was it was Happy Hour, and there was football, and there was a lot of good looking men in the bar area. So normally for a dining experience like this I would only give them 1 star — but I give them an extra point for the ambiance.
We sat at a table to order happy hour. Cocktails were only $ 1 off. I ordered a Peach Margarita. It arrived — sugar all over the rim of the glass. So sickening sweet I could barely drink it. I looked at the menu, nowhere did it say sugar on the rim. My friend tried it and said it didn’t even taste like a margarita. I never, ever send anything back, but I had to send this back. I told the Waitress it was totally undrinkable. She brought me another Peach Margarita — a very weak peach margarita. It tasted like a peach margarita, but there was very little alcohol. Terrible cocktails. Should have ordered a beer or wine instead.
So after that, my friends and I are chatting, and we start saying «Wheres our food?». So we have to hail down the waitress, and ask her to go check on our food. It finally arrives. My Mahi Mahi tacos were okay, nothing fabulous, just okay. They came with chips.
Then we get our checks. No happy hour discounts applied on any of the happy hour items. We are charged full price. My friend had ordered a deep dish pizza which was supposed to be half off. I know mine is only $ 1 off the cocktail, but its the principle of the thing — you say you are going to give me a dollar off, then give me the dern dollar off. They adjust the bills, and my friends still isn’t right. By this time we call the Manager over, and the Manager works on getting the bills corrected to reflect the Happy Hour prices.
Then on top of that, they do not validate for parking in the Mall.
If you are coming here to eat food, forget it. I think you would have a better time if your came to watch football with the guys during happy hour.

Generally is good. Nice pick for a Saturday lunch before movie time. Server is friendly. Food presentation speed could have been improved.

I like going to BJ’s but honestly I won’t go out of my way.
The food here isn’t exactly stellar by any stretch of the imagination, but it’s not bad either.
I have tried their burgers, pizzas, pastas, & their signature dessert Pizookie or watchamacalit.
It was all just mediocre.
However, two of their dishes stood out for me.
One, was their BEER BATTERED FISH & CHIPS with Signature Vinegar sauce.
It was really tasty, & would order it again, & again.
Second dish I like is their BBQ RANCH CHICKEN SALAD.
Yes you read that right, BBQ & RANCH mixed together to form a dressing that’s killer!
As for the ambiance… well, lunch hour is almost always a zoo so unless you like that kind of stuff I suggest avoiding lunch time altogether.
Late afternoon is usually more chill.
Their bar is so so. It really depends on your bar tender.
The waitresses here came & go I noticed.
So don’t expect to have a «regular» waitress.
Chances are, the next time you come back, they’ll be long gone.
Location is inside the Westfield Century City Mall, first floor. across from Equinox Fitness.
So depending of the hours of the day, it can get busy, & or pretty calm.

So, you better not be a baseball fan and expect to watch one of the very few MLB playoff baseball games if there happens to be an NFL game on at the same time. The management took the playoff baseball game off of all monitors except one tiny TV with major sun glare and put on the NY Giants (2 and 2) and the 49ers (1 and 2) In lieu of watching two of the hottest MLB teams fight it out in an elimination game to finish the ALDS series. I will never come here again and they should be ashamed to thwart their baseball fans for such a lack luster NFL match up… for God’s sake, don’t you even know the levity of sports competition? Ridiculous!

I like BJ’s (really only go for lunch). I go every few weeks. The food is predictable, and the pizza is deep dish and good. Not many places have deep dish or know how to make it.
Today, I went for lunch, and it was so freakin uncomfortable — even though the air conditioning was on, all the windows were open. The air basically was negligible — and it was super hot, and not pleasant. An employee told me the manager insisted on leaving hte windows open. WHoever this manager is, she made a very bad decision. Not only was blasting the air a totally unenvironmental choice with the windows open, it was a waste of energy.
If this person is running a place I decide to put food in my mouth, I think I will somewhere else.

This review is going to be short and to the point. Went in last night for dinner. Female hostess nice and friendly. Male host not so much. Food good. Drinks good. Server bad (took forever to take order, rarely came to check on us to see if we needed anything). Busboys non-​existent. Drinks never got refilled (not even water), food took F-​O-​R-​E-​V-​E-​R, empty plates/​dishes never got taken away.
Was there even a manager on shift? Who knows? He/​She never went into patio area.
TRAIN YOUR SERVERS!

The worst service ever. We got their around 8pm and we told the server that we were trying to catch a 10pm movie. It took him 30 min to come and take our order. Then, he messed up two of my friends’ orders so we had to wait for that. Our poor friends were watching us quickly scarf down our foods, trying to make the movie. Our server said that he was going to make it up to us by giving us 2 pizookies which we were pretty stoked on. We thought that he was going to give us 2 orders of the standard sized pizookie. NOPE. He gave us two itty bitty pizookies (they were the size that came with the sampler). Then… the check. Our party wasn’t even that big (around 7 of us) and we wrote down exactly how much to charge on each card. Apparently that was too difficult because it took him and the manager another 30 min to process.
Long story short, we were 25 minutes late to the movie so we all missed the first 5 – 10 minutes of Mission Impossible.
Not only is the service terrible, but the food was also no-​go. I grew up eating BJ’s and it’s always one of those places that I enjoy eating it ever so often but the food this time was just not at all up to the standards of how I grew up eating it. The pizza/​pizza crust were soggy, the potato wedges were cold, our side salad had no dressing in it (supposed to be tossed in balsamic vinaigrette). So disappointing.
This place is seriously understaffed with no customer service skills. Also, the cleanliness of this place needs a lot of work — there were a ton of unbussed tables.

Used to be a fan of this place, in different locations years back. I was happy when one was opening up in Century City since it was closer than others I usually had to make an effort to get to (Woodland Hills, Glendale, Burbank, West Covina). Go figure, more convenient doesn’t mean a good thing. As for the company, it’s solely this location I’ve faced issues.
A lot of items I favored in the past have also been removed (that of course is company wide; I certainly don’t blame this location for that obviously). I do believe they still carry the stuffed baked potato classic, which may be available only during lunch time. They also used to have some decent lunch specials (salad/​mini pizza, and a former favorite, the meat sauce spaghetti lunch portion which was done Really well, RIP).
This review comes after multiple visits, whether dining in or take away. While dining in, we took a seat near the bar area after being told to seat ourselves. Took forever to flag down a server. Then another delay to place the order. On the good side, food came out rather quickly but was just okay (California club flatbread pizza and parmesan crusted chicken dish). But things just went downhill when we waited another long period for the check. True no one was rude per se, but just lazy and slow. It was not very busy during this time, so I just didn’t see the reason why things were as bad as they were at this time.
As for takeout, the girls always seem to have an attitude, and it doesn’t really make me want to come here anymore. A shame since it’s so very close to where we work.

Came in after working in the area, and really didn’t want to come in here but all the other places were so far and not really in walking distance. Wanted a beer, and was offered the in house company brewed beer. Chose the IPA. It was good, pretty standard by IPA offerings. I liked it but won’t rush to get back.
We sat at the bar, and the restaurant was fairly bare. The service was not so great. We weren’t offered anything food menu wise, and others were being given the full gambit of BJ’s menu. I even said that I wanted to look at a menu, and a keg needed changed, so that went by the wayside. I am rarely in Century City so it’s not a huge loss to not go back, but with all the other locations near me I probably won’t go back to those either.
I really shy away from corporate restaurants for this reason. Service lacks because of a huge disconnect from owner, to employee. Food doesn’t look great, and there’s a lack of caring other than offering a free dessert. No thanks.

Your first encounter at a place is usually important. Kind of like a «first impression» and the blonde young girl at the front is the worst person they could have picked to be a hostess. She has such an attitude, she’s passive aggressive, and she looks constipated all the time. Literally not once have I seen her smile. I’m writing this review after dealing with her 3 times now (company lunch ins) and I just can’t wrap my head around her still having a job.
From me calling ahead and telling her we wanted an outside table for a party of 8 and once we arrived her telling us we didn’t request that (with SUCH an attitude), to me asking her for a pack of matches and her giving me the rudest look and saying «we don’t have matches, ugh» to her whole demeanor.
If you hate your job so much, don’t be there. Don’t have a party of 10 come in all smiley excited to enjoy lunch for you to rain on their parade with your face.
Then the server… my god. I called management over to ask for a different one because one was just so rude to our VP I couldn’t handle it. I’ve been in the service industry, including hostess, bartender, server, manager and the attitudes of these people are just ridiculous. EVERYONE gets busy, EVERYONE gets in the weeds and stressed out — that’s no excuse to lash out or be rude and bitchy.
I give two stars, because the food is decent and the manager was sweet.
Very disappointed with this place and will not be coming back or recommending anyone to go to that location.

Convenient location to grab some drinks before watching a movie, or to indulge in some drinks after a heavy meal of fried chicken and waffles. =p
Unfortunately, BJ’s does not provide parking validations, so you may need to do some shopping or catch a movie to ease the parking price.
We had a pitcher drink-​off with 4 of our group members. Note for those waiting to try: it is easier to chug using the tall skinny glasses than the stout ones.
Server was awesome in bringing/​offering the winning team a free small pizookie. My peach iced tea came on the rocks. Enjoy a seat in their patio section — great view, fresh air, heat lamps ready if cold. Free wifi here too!

What a fun happy hour place! $ 4 beers (craft included) and super cheap other drinks (sorry I don’t remember other prices)?! Count me in!
I recently came here with some friends right after work and we were seated immediately — the vibe of the place was fun, and the beer was good — I recommend trying BJ’s brews. The red ale is really strong!
Although we didn’t order any of the appetizers, they looked really good and were listed at pretty unbeatable prices. I’ll be back!

Nice interior. Older business crowd. Came for happy hour. decent service. Decent food. Not horrible but not great. Very very average. My hubs and I were tired of cooking and wanted to eat semi-​cheap somewhere nearby so the happy hour here definitely got the job done.
Stuffed mushrooms are really good although it’s not on the happy hour menu.
The best value on the happy hour is probably the mini pizza.

Our server Nastassja was a surprisingly wonderful for this kind of establishment. She answered all of our questions and seemed to genuinely care about us as customers. She recommended a great beer for me since I was overwhelmed by the vast amount of choices. I explained I loved beers brewed with fruits since gives them a subtlety sweet note without making them sweet like ciders. She said they didn’t have anything like that but recommended the hefe for its notes of citrus. It was purrfect.
We ordered Potato Skins cause I’ve been craving them for the 1^st time in years. They were cooked perfectly but they were hardly garnished with cheese, bacon, maybe 5 tiny uneven slices of chives :(they had all the potential to be derish! Just divide the appropriate amount of garnishes up among the individual potato skins! 2.5÷5
Then we got the Asians Chicken Lettuce Wraps because we felt like fattys and that sounded healthy. They were a hard pass… as I’m sure most of you expected. ¹⁄₅ just no.
We also ordered 2 margaritas which we had to send back cause they were so sweet and sour it was literally undrinkable! Ask them to use ¼ of the simple and ½ of the sour and they were still pretty *meh* but at least we could drink them.

Okay I lied, said I was never gonna come back but the manager Tiffany S. persuaded me to give it another try. We came back on a pretty slow Sunday night and sat on the patio. I must admit, this time around we had a far better experience. This time our server was Nick, he was very nice and attentive, really a pleasure.
This time, we started off with the crispy calamari ($ 10.95) which comes w marinara and garlic aoli. I loved it because it was perfectly breaded. Next, we had a Cesar salad and clam chowder. We ordered the cedar salad as a side w my entrée. It was huge! Large enough to share w 2 ppl. The clam chowder was SO GOOD! Full of clams and had the right creamy texture. For the main course, we had jambalaya ($ 17.50) and a full rack of ribs ($ 21.95). The jambalaya was okay, it didn’t excite my taste buds but to be fair I was kind of full from our appetizers. The rack of ribs was amazing though, it was saucey and fall-​off-​the-​bone tender.
To sum up, I am glad I came back and gave this place a try. I was really appreciative of the great service by Nick and the delicious food. Thanks BJ’s and Tiffany!

Everything was a disappointment. From the service to the food.
After we ordered and got our food, we didn’t have any utensils or napkins. We had to remind the waiter two times! They didn’t even take out menus through out our whole
meal.
When I finally received my turkey club sandwich with fries, I asked for ketchup from one of the food runners. Of course he forgot and I looked at him when he came back and he look at me and kept walking. Also our waiter messed up my boyfriends order!
The sandwich I ordered was honestly way to salty to even eat. I was pretty upset my boyfriend had to pay for my food that I didn’t touch.
When we got our check and our server never came back? So we asked another server next to us to grab our check. He says in a very rudely tone «I’m not going to do it for you. Your server is.»
No more chain restaurants for me.

It’s an okay location. Busy, small, and very slow service. Feels like a bar, with a small outside patio on 2 sides on the restaurant. I don’t recommend it as a destination place, but if you are at Century City Mall, it’s a consideration.
Service wanes (and get’s the biggest hit here), but food is consistently good. Recently, I had a Turkey Burger that was outstanding, and my fav fav fav thing is, the BBQ Chicken Chop Salad. Of course, you can’t go wrong with the brews.
PS. If for lunch, arrive closer to 1130am, or you will have a tremendous wait if you come at 12pm noon.