Baskin-Robbins

Nice, clean location, a great place to enjoy cold sweetness to relieve the summer heat! After a morning in Griffith Park up the road, I enjoyed a Mango Banana Smoothie, which hit the spot. The air conditioning was further relief from the weather. Great staff and selection. I’ve been here twice before, and plan to return!

I love this location. The place is clean and neat. Friendly staff. Good choice. I will come back again and again.

I didn’t think it was possible to get upset at an ice cream shop. Once you walk inside the shop has a strange odor. The building is covered in graffiti. The staff is not friendly when you enter. Most places offer you a sample of the flavor of ice cream before you purchase it. Here is my experience. My significant other order a shake which was unsatisfactory. Within two sips she was sure to not finish it. i kindly asked if there was a way we could receive a scoop of ice cream of equal or lesser value. Instead of presenting a solution from the staff on duty. I found myself arguing with 3 different people. Realizing the situation I stopped mid sentence and said to the manager. «I’m not going to argue about ice cream» it wasn’t serious at all. Like I mentioned who gets mad about ice cream? All I had to have presented was a solution and I would have been on my way. Instead I was being told I should know what ice cream taste like. They could not give me more ice cream which is reasonable in my opinion. They could just be better at communicating. i was told most people know what they want when they order. The list goes on for insults. At this point of my experience I just requested a refund because I was not being offered any solution. I also knew that taking a small scoop would not satisfy my significant other which would only escalate the situation. Of course the staff kept yelling on and on about the topic. They kept refusing until I asked the MOD their name. She then knew I would take this above them. Having work in customer service and in positions where I know policy and procedure comes first I was patient with the staff. In the end I was refunded but the unnecessary arguments and insults will honestly keep me from returning again. If you want ice cream RITE AID is adjacent to this shop. Maybe when they receive new staff or management this place can get turned around because they are seeking employees at the moment according to their sign.

I used to love this Baskin Robbins and my family had a tradition of getting all of our birthday cakes from here. I WAS looking forward to getting the new Bambi design this year but very recently new «charges» were implemented. They now charge a $ 10.00 decorating fee! So on top of the $ 36.99 price for a cake, you will be charged $ 10 more just for the frosting decorations or for them to write,“Happy Birthday”. For example, this past June I got my husband’s birthday cake from here and it was decorated with bats and ghosts for no additional charge! We have bought several cakes here in the past and the only fee we were ever charged was for if you were getting the toys added to your cake. The fee for the toys on top was $ 6.99. The fee if you want one of their character cakes with toys on them has now gone up to $ 15.00! Just for a little plastic toy on top and these are the exact same toys they charged $ 6.99 for before! Plus the $ 10.00 decorating fee, are you kidding me! I don’t even think they sell a plain sheet cake with nothing on it. Every bakery I have ever heard of always includes at least a «happy birthday» on top in the price of the cake or some sort of frosting flower decoration. This is not Cake Boss! Actually Cake Boss sells ice cream cakes at Ralph’s down the street that are cute and much cheaper, lol. In the end I went ahead and still got the cake from BR because my son was with me and he was already excited to pick out his birthday cake. Sadly this will be the last BR ice cream cake we buy from here. I’m sure this location will be gone as soon as their loyal customers realize what scam artists they have become. At least I have my memories of the 31 flavors… tear :’(

Poor customer service, and very tiny store. I will not be returning.
This place is anti-​Eco friendly. Came in because I just drove by with my email in my phone offering a free scoop for my birthday. However they refused to accept it unless I went home and printed a copy.

So over priced. $ 6 for 2 scoops wtf. My son enjoyed his ice cream but I’ll stick to BR in Burbank, this franchise charges you different than what’s on the menu wall

Nice location.
Good menu, friendly staff.
It’s a fun little ice cream shop that’s weirdly located in the same parking lot as a liquor store. But the prices are good they have a lot of smoothie options and cakes. They don’t offer much in terms of sugar-​free options.

Fun little spot to duck into on the way home from a long day at work. Their banana sundaes can turn anyone’s bad mood into a child-​like smiley one. Great selection and awesome staff. I just wish the cakes weren’t so dang expensive, because I’d buy them all the time otherwise.

While other may be obsessed with frozen yogurt or cupcakes or macarons or whatever the latest dessert trend may be, I feel like you can’t beat good ol’ fashioned ice cream AND I think BR makes a decent batch.
Sure it’s not organic this or artisanal that but it’s ice cream! And it’s nice to get more than a tiny shovel’s worth now and then.
And are those other guys whipping up batches of camouflage ice cream? I think not. Now look who is keeping up with trends…

Ice cream is Ice Cream. Baskin-​Robbins always has a great selection. I love ice cream. The service at this location is great.

Right near the UCB theatre, this is a great way to end a date night. The workers always let me try as many flavors as I want and I always grin like an idiot when they hand me my cone.
Froyo, who?

Good ice cream good service.

I will always speak highly of Baskin-​Robbins. I love it.

WILL NOT GO HERE AGAIN !!!
My coupon was refused. It had no expiration date. And to boot, it came from their store via they survey printed at the bottom. The owner/​manager is rude & is very demeaning. He does not know how to conduct business in a professional manner. NEVER GOING TO GIVE THIS STORE ANY MONEY AGAIN !!! IF YOU TREAT CUSTOMERS LIKE THAT, HATE TO SEE HOW FAMILY IS TREATED !

I got a chocolate flavor called Mississippi Mud. It was okay — not too sweet. I rarely eat regular ice cream but they only have one flavor of frozen yogurt here: vanilla. And only two reduced fat options, which are only reduced by 25% so that means you’ll only get 75% fatter by eating them. Both of those 75% fat options said «no sugar added» and initially I wasn’t sure if that meant poisonous aspartame was added. In addition, one of them — pineapple coconut — warns that «Sensitive individuals may experience a laxative effect from excessive consumption of this product.» Sensitive? I cry at sad movies — does that mean I’m gonna shit my pants after dessert?
Turns out the sugar replacement wasn’t the evil aspartame after all, but something called No Sugar Added Dessert Base, consisting simply of Maltitol, Maltodextrin, Polydextrose, Whey Protein Isolate, Tapioca Starch, Guar Gum, Mono and Diglycerides, Tara Gum, Cellulose Gum, Polysorbate 80, Xanthan Gum, Carrageenan, and Sucralose. Good luck sayin’ pretty please with that load of crap on top.
I ordered a small ice cream and the dude asked if I wanted a small or a kid’s size and I said lemme see the kid’s size and it was plenty so I got it. It looked like a regular small to me — I hope the dude was mistaken and it was a regular small because it seemed like a lot for a little kid. Then again, little kids aren’t so little these days. I’d just come from the Metro station and as I was walking up the stairs, this fat old man was wobbling, sweating, panting, struggling his way up in front of me and I thought, man, this guy should take better care of himself — he’s got kids. As I whisked by him I realized he was a kid — those were his siblings. This niño gordo was probably ten years old — and ten times heavier than he should be. He definitely does not eat the kid’s size of anything. Like, if cars were edible and a Smart Car was a kid’s size automobile, this kid would eat Lincoln Navigators by the dozen. He probably does.
Keep your eyes on your ride!

First off I want to say that any place that sells any kind of food SHOULD ONLY smell like food! okay now with that said I walk into this place and it smells like CIGARETTES! disgusting simply gross! I saw the employee outside smoking while I was parking which is okay but I guess HE fails to realize that the smell goes inside the store!!! I mean that is just nasty. That right there ruined it COMPLETELY for me. Nothing seemed appetizing at all, I just got a whatever cake cause it was a last minute thing and I was out of there. I might give it a second chance IF it so happens that I crave something from there when I’m around there. NOT LIKELY though that’s for sure.

this one use to be kind of old, and trashy looking… kinda scary thats why i never came here… but now its nice!!! my sisters came to grab some Birthday cakes and the man was so nice to them… he even gave them cake samples… My birthday cake was Beautiful!

It’s not the nicest looking BR store ever, but it’s small and easy to get to, and the icecream is just the same. But it’s not really the meet 4 or 5 friends type of place and sit-​down inside. Much more of a take-​and-​go place.

Two Words: BASEBALL NUT!
It’s the flavor of the month and it is friggin’ delicious!