Bank of America

Marylin the teller wouldn’t take check I tried to deposit because of «Inc» missing from payee although the check had full company name with «Inc» and current address on the note. I have deposited same check written same way twice every month for past several months and had no problem. Teller told me to wait for manager. I’ve waited 20 minutes while the manager walked around talking to people, unaware of me waiting. Finally when he came, I showed him photo of checks deposited previously but he doesn’t even look at them just saying he can’t take the deposit.
Recently ATM here counted my cash deposit wrong and I had to dispute.
If you want no trouble with your transaction, don’t come here.
Later:
I just came to other branch near and had no problem depositing.

This has got to be the worst bank on the planet. I’m a merchant and they make us wait longer than anyone. Lots of times the merchant area is closed. They never have enough tellers.

If you don’t mind sitting in a merchant area for an hour and wait then this location is perfect for you.
Worst bank in the world. 4people in front of me and I had to wait an hour?
Yes. One window open and the slowest person they can find to work.
If a business owner sits in The banking line for this long then what kind of business he/​she can run.
Avoid a gang cost and find another bank.

I’m warning you now, find a better Bank of America location! This one is too sketchy any time of the day. I’ve passed by numerous times at night too and it doesn’t get better. Skid row is a couple blocks down so if you really need money, go before 3pm. Nice and bright but still be cautious.
There are two ATM machines located in the parking lot and thankfully, they’re drive-​thrus.
I can’t say anything for the inside service but reading other reviews, no Bueno as well. Eek!

This is the worst BOA I’ve been to. They will have a line out the door with two tellers working and 5 standing behind them doing nothing. I’ve waited at this bank sometimes over an hour. I only go here when I have to. Choose any bank but this one if you can! Zero stars for customer service!

Friday afternoon and there’s only 2 tellers working today… Line is out the door and moving at a glacier speed…

Worst BofA I have ever been too. Always a long line for business customers. All the other lines are moving except this one. So infuriating when I have to wait 15 mins for the line to move.
The only good thing about this place is Monica. When she is here she tries to make it quick. If you get anyone else expect a long wait.

terrible location!!! long queue. terrible attitudes and service by assistant manager yanira sarmiento! avoid this branch.

2015 Unilocal 100 CHALLENGE — ⁰²⁵⁄₁₀₀
Not a big fan of this location especially because it is ALWAYS packed in the parking lot, and a huge line inside. I especially hate when they have only 2 people at the window and 15 people in line.

Long line horrible customer service. Employees hanging out at computers. Being sent back and forth… Trying to force me to open an account just so I can cash a BoA check or pay a fee???

They see they have long line but they will not open another window to move up the transactions. Instead three girls will just talk and talk and laugh like there are no people waiting. Poor service everytime I come here. Hope they change the manager and train better tellers.

awful! slow. not enough tellers. horrible customer service. save your time and go elsewhere

Horrible customer service. I couldn’t not get change from high denomination bills to small bills, despite having an account with them. The manager is a jerk.

Convenient location downtown. Monica was able to assist me with stellar service even though I didn’t have my bank card.
Recommendation for management: music in the lobby would help block out some of the loud-​talking guests in the lobby as well as the business transactions going on behind.

Horrible, typical BoA, they are not willing to do the smallest thing that is out of the norm. I went to this branch to deposit a check into my business account and the check was payable to: «my business name + some extras». They would not accept the check cause the extras where not part of my account name. Come on. Dont be so picky. I asked them if they can call the business that issued the check to verified, they said no.
I am aware that the name on the check had to be the exact name of the business, but come on, they could do a exception.
So I left the bank and deposited the check in the ATM at the outside of the branch. Its probably my fault for using BoA as my bank. Other banks are not like that.

Two drive thru ATM’s …with officer near :)
Banks are a hit or miss, so far I have not bad experience nor an outstanding service at this branch. Which is good, I guess.
Do not come here at night. there is a guy asking for gas money almost every night and across the street he has a truck parked with a lady and a kid acting as if they are really stranded and need gas… it’s well staged. I noticed it after driving down Central a couple times at night. It’s all fake.
Fool me once, shame on you: Fool me twice, shame on me

Do you have cash, and want to give it all up to someone strange to you?
Do you relish the thought of substandard service, confused employees, and fees to access your own money?
Well have I got a bank for you!
Here at Bank of America we pride ourselves in taking you for that very last dime while delivering it with our special blend of discourteous «up yours ha ha we got yo’ money» flavored smile.
Don’t Mind Fees? Come on in.
Feeling Great Today? We’ll change that!
Bank of America… where not even our website functions properly.
FDIC Insured (whew!)

kinda scary especially at night.
there’s tatted up gangsters that approach you for money.

The day was hot as a brand new stove fired up for the first time. I felt lightly roasted as I entered Bank of America on a very simple errand. In addition to all of my other pursuits, I am now interning downtown for a great new company. They’d asked me if I could go get some change for an event we were having that night; only $ 60.00 worth, nothing too extravagant. While I was waiting for the next teller, a sales associate stopped by and proceeded to ask everyone in line what their business was, in the guise of being helpful.
This woman was anything but helpful. The short brunette began to question me as to whether or I not I had an account there. When I explained that the change was for work, she wanted me to fill out a form. It was a simple exchange of currency; three twenty dollar bills for some fives and ones. Most banks I’ve used, and even other locations of Bank of America, will make change for someone with no hassle, whether they have an account with them or not.
When she showed me the supposed form, they wanted all of this account information, that, being an intern, I did not know. They decided to allow me to get the change «this one time only.» But when I got to the teller, he started to give me a hard time as well! In the end, they did give me the change I requested. However, I won’t be back to this location. And to think, I was actually considering getting an account with Bank of America. But because of the ludicrous harassment I received from the employees here, I will NEVER be opening an account with them.

dude, i have never been to a bank of america where there are 5 SECURITY guards OUTSIDE the building!!!
now i have seen it all…
my boss literally handed me $ 5000 in cash (SMALL BILLS TOO!!) and said «can you deposit this for me… you might want to go through the drive thru so people don’t see that and try to rob you»
um…excuse me???
so here i am huddled in my car all scared and shit and this homeless dude is making his rounds down the line of cars waiting for drive thru and i am FREAKING out because i have all these bills laying in my lap and i have this premonition that he is going to smash through the window and slice me (i know… im crazy) anyways, so i get through this ordeal and drive off… meanwhile boring a hole into the 60-​something year old security men that are lounging outside doing nothing…
i am never going back to this b of a ever again. EVER