Bank of America

Came in to handle some stuff with a friend and I didn’t want to open an account. I was very clear that I was not interested but the associate was VERY insistent and kept saying we’ll open you an account after I repeatedly said no. We went to the teller and waited about 15 minutes. Very long for a wait when there was only one person ahead of us. The lady at the teller was nice, however the manager. VERY condescending and was rude to my friend. We booth didn’t appreciate the rude demeanor from him. My friend has been with them since the 1960 you would think they would be respectful at least. It is what it is unfortunately. Our situation wasn’t handle, just push aside.

The employees here are so nice and helpful. They really tried to do their best. But the company and their policies really stink. My parents have been dead for over three years, we emptied there safe deposit box and return the key and they are still billing my parents. We have written five or six letters, and have gone into the branch personally with Death certificates. Their policies make it so difficult to do business with them.

The worst bofa everrrrrr… the manager rather sit on a computer than help the only 2 tellers with a long line of 15 + people. Not to mention the tellers aren’t that friendly. all around poor customer service.

I don’t have an account with BoA. But honestly I am glad I don’t have an account. The attitude of some of the employees here is awful. You can feel uncomfortable by just looking in the faces of workers.
The line is always long and usually only 2 or 3 bankers are available. Took me almost 25 minutes in my last visit to sort out minor issues.

Wow! Never had such a difficult time trying (unsuccessfully) to deposit a check into a checking account before (check writer used my initial rather than my full first name). Actually had to go to another branch (Marina Del Rey) to get the job done. I could see them arguing if someone was trying to take cash out, but refusing to deposit a check written to the correct first initial, last name and address.

Writing this review while waiting (going on 30minutes with no sign of help). How can there just be one banker and two tellers on a Saturday morning?!

Bad business, they insisted on charging me a five dollar fee to cash a fifty dollar check. My company has a feature they pay for to allow employees to cash company checks for no fee. But this lady wasn’t hearing any of that, I then asked to speak to a manager and she refused. A missed opportunity to earn a new customer. I would pay good money to have my competitions customers walk into my office and be given the opportunity to make them my client.

Slow… Only 2 clerks at any time if your lucky.
When there is one the assistant Manager doesn’t even help out.
I was never a big fan of olé BOA. Awful service as a major bank

I must admit this branch is good.
Friendly, knowledgeable tellers, professional staff.
As much as I dislike the financial institution that is B of A, this is their best branch.

This is the new Bank of America on Lincoln and Manchester. I stopped by a few weeks ago, but I could not check-​in because its business page on Unilocal had not yet been created. I made a mental note to write a review and get the first, but Barry W. beat me to the punch. So I guess I get the second.
I only experienced the ATM, which is located inside the bank. I went on the weekend when the main bank was closed. In that little ATM room, they may have turned off the A/​C to save power. It was quite hot in there.
There are a good number of spaces and the parking lot is not as crammed as the Bank of America just down the street (south of Ralphs). This Bank of America also has regular size spaces unlike the many compact spaces at that other BofA.
I imagine I will be spending a lot of time at this Bank of America. I tried to go to my normal one (the one south of Ralphs, 9001 Lincoln Blvd), but it is now closed.

*** New branch has opened on Lincoln and Manchester. ***
This replaces the one formerly located @ 9001 Lincoln Blvd.
So neighbors can now haggle about fees at these new digs.
(lol) Well, at least they will deposit a $ 100 bonus to you if
you open a new checking and savings account under the
«Keep the Change» program. This bonus good to 17July.
*** Direct deposit or $ 1500 bal needed to avoid fee/​mo. ***