AMPM Car Rentals

I can’t recommend AMPM car rentals enough. Excellent Customer Service and best rates in town!
I’ve been coming to LA at least once a month for the past 8 years. It was a God send when I finally found AMPM car rentals last year. They are by far the friendliest car rental I’ve ever come across. Rosa is always so helpful and goes out of her way to make sure everything runs smoothly. I wish I could give them 10 stars! :)

This place is fantastic! Al and Rosa are very friendly and the rates are the best around. I highly recommend them, and will use them again when I am in LAX.

I move all the time, usually use movers but since my last move with a moving company didn’t go that well I rented a Penske truck from them. I had a little trouble finding the location, but it was my fault, I was looking for a Penske truck only location. The gentleman renting to me was very polite and helpful. The truck was very clean and had very low mileage on it. My drivers encountered no trouble driving and loading with this truck. I would definitely use a Penske truck over others again.

I have always used Uhaul for my moves. But this time around Uhaul was overbooked for the date I wanted. Thankfully, I was able to find a rental company that not only offers car rentals, but they rent out big trucks for my moving needs.
I came in on my moving day and was greeted by the nice gentleman named Al. He was extremely accommodating to my needs. Of course, as a neat freak, I wanted to make sure the big truck was clean so that every thing that I was moving was not going to get dirty in the process. And as I hoped, the truck was immaculate. The process of getting my paperwork to stepping foot in the vehicle was seamless. Al truly exceeded my expectations for a mom and pop rental company. I will definitely be using them again.
NOTE: You get 5% off your purchase when you check in! I know it’s only 5%, but that totally goes a long way! ;)

I rented a car here through Just​Shareit​.Com and it was an easy process. The person that helped me is named Al and he’s the homie! I originally was going to rent a 2011 Camry but Al decided to give me a newer car which was a 2014 Altima. I will definitely will be renting a car through AMPM Car rentals again!

Had a WONDERFUL experience today with AMPM. Their customer service cannot be beat. They have airport pickup/​dropoff and give you additional discounts when you drop off your car! The only reason I am giving four stars instead of 5 is that the car that I drove today was not in top condition. The check engine light was on and the wheels were unbalanced so that the car would rattle going over 60mph. That being said, the car ABSOLUTELY served it’s purpose and got me to my appointment and back safely! I would definitely recommend AMPM to my friends.

Great service. Cheap, no hassle, great communication and service. Also very reasonable regarding returning the vehicle. All in all a happy customer!

AMPM was very accommodating. I set up the rental through Kayak and the rate was excellent. Although the location was a few miles away from the airport, they came to the airport and picked me up and then dropped me off at no additional charge. The vehicle was in perfect condition and the staff at the location were superb. I needed to stay an additional two days and they allowed me to keep the vehicle at the same discounted rate. Amazing customer service, I will definitely use them whenever my travels take me to Los Angeles. It is much better than the larger rental agencies that try and up-​sell you and have too many additional charges.

Excellent customer service and pricing! They offer rental trucks w Liftgates and rental cars in which are well kept and clean. Thank you AMPM Rent A Car!

this is the absolute worst place a person could rent from. first of all, booking online means NOTHING to them. when u get there, 99.99% of the time they wont have the car u had booked online and they will instead book u a different car with a TOTALLY different rate than ur original online booking.
i once reserved an economy car online and when i got there, i asked him to pull up my reservation for me. he instead booked a new reservation for me and told me although i pleaded with him that my other reservation wasn’t as expensive. the price wasnt so much higher so i took it anyway and because i really needed it. when i brought it back, he tried to charge me for going over the mileage. i had originally booked it with unlimited miles, but when he did the rebooking, he apparently made it with a mile/​day limit. i was soooo angry.

So quick, so easy, so professional. I need a truck on short notice, (big enough to move a one-​bedroom apartment), and after calling 15 places, a truck was finally available and it was by this establishment. I dealt with one individual by the name of «Al», and he was very professional and easy to deal with. He didn’t waste any of my time, and gave me a great deal. I rented a huge truck for 165 dollars — and he threw in 100 miles of use, versus the 25 – 50 maximum provided by other major companies such as Uhaul or Penske. I would also like to add that I had reserved a truck with Uhaul two weeks ahead of time for the 31^st of the month, and i was supposed to pick it up at 9 am. I was caught up and would have gotten there at 930 — but i called them beforehand only to find that they had given my truck to someone else within 15 minutes of me not showing up. This is astounding to me, and I will never be using Uhaul or recommend it to anyone. The truck i rented from Al was really clean, perfect condition, and had a lift in the back that was really easy to use compared to other trucks. He allowed me to return the truck later than he originally would have been okay with, which made me feel appreciated because he was really working around my schedule. I was able to drop off the truck, drop the keys into a drop box located conveniently on site, and call him and confirm that i dropped it off. As soon as he got there the next day, he issued me a full receipt via email to let me know we are all squared away. It was a great experience and I recommend him to everyone!!! Thanks Al!

Had a great rental experience with AMPM. Their location is a little further from airport than others, but they really do their best to make the whole experience as easy as possible. Thanks, Al, see u again next time I’m in LA.

Read beyond the negative reviews, you might learn something. Last year I rented a 15 passenger van from these guys without a hitch. They were friendly and professional and the van ran great!
But it’s what happened after that which really impressed me. About a year later, I lost my drivers license on the way through security on my way to NYC. I would have been stranded there if Al hadn’t have gone above an beyond the call of duty by emailing me the copy he’d taken a year prior. He didn’t have to do this but he did it anyway-​responding immediately to my desperate email. This shows immense class and character. I will be returning to them for any rental needs in the future!

AMPM was the BEST truck rental experience I’ve EVER had. They returned all my calls. They didn’t over book my reservation. They gave a nice discount for AAA members. The Truck was clean, ran very smooth. The were very fair on the gas level on the return. It was easy to drop off afterhours. Al at the front desk was very helpful, kind and professional. I will use them again. The 16′ Truck was almost new. Everything worked perfectly. Peter

THE ABSOLUTE WORSE PLACE EVER! PLEASE STAY AWAY FROM THIS PLACE. I recently rented a car from this place, against my better judgement and other poor reviews, and have had the worse experience. The customer service was awful. The car was in extremely poor condition with dents, holes and cigarette burns on the seats. Furthermore, they are now trying to scam me by claiming that we returned the car in poor condition. I now have a lawyer and reported this business to the BBB. Please save your time and go with a reputable car service. I repeat — DO NOT use this business…

This is the worst experience I have ever had with a car rental place! The guy was rude and the place looks really shady. Do not come to this place. Go somewhere by the airport it seems safer and you won’t have to deal with the attitude! On top of this they charged us an obscene amount of money for damages that do not exist! If you rent from this place you will regret it, just like we did. You will have to deal with attitudes and law suits for being charged for damages that you did not make. Please remember to document everything with pictures and in writing, as we have, when dealing with shady and non professional establishments. This place should be shut down for how they are operating and the type of «business» they do.

Highly recommended. So helpful! The guys here were so nice and accommodating. They rented out a brand new Nissan to me– it was great.
Also– I left my drivers license at the office and the were kind enough to drop it off to me at my house! They get 5 stars for customer service and 5 stars for renting me a great vehicle! Thanks AMPM!

They are the best the people are so sweet I had absolutely no problems to rent a car. I had a morning flight and the entire morning I was dreading the fact that it would be such a long process for me to get the car I had rented that morning and Mrs. Rosa was able to make the process a million times faster with such a beautiful way of talking and had AMAZING CUSTOMER SERVICE ! Love these people they ROCK!

Called to rent a 15 passenger van for my birthday. Spoke with a gentleman who gave me a price. Called around to a few other places to see if I could find a better price. Called them back to book the van and got told a different price that was $ 50 more. Why dont they just have a set price? Seemed a little scetchy to me. I called them on the price difference and they did give me the van for the original price. Then called the day before I was going to pick the van up to make sure everything was ok and was told that the van was in the shop and wouldnt be ready for my reservation. I tried calling several different places to get another van but all were sold out. I had to cancel my birthday get together with 15 friends because of this place. DO NOT RENT FROM HERE!!!

Rented a van from AL at AMPM this morning and it was the smoothest rental I have ever been a part of. This is a mom and pop rental place so the customer service is great and he obviously cares about his business. We came here after Budget Rental misquoted us and also rented out our reserved vehicle. The cost was super reasonable too. We paid $ 45 for the 1 day rental and he didn’t charge us for milage. Long story short, don’t be afraid to rent here.