American Pest Control

These guys will scam you for your money. Do not use them.
I, unfortunately, made that mistake.
Hindsight, I should have done my research.
Please do not use them.
They will steal your money.

I wish I could give this company no star. David came to my parents house and told my mom she had rat droppings in her attic and her crawl space. Mind you another contractor came and looked upstairs and in the crawl space and saw nothing of the sort. My mother asked to see a picture of what he allegedly saw and although David initially offered and made the suggestion he declined when my mother wanted to see it. Therefore bad work ethic and trust issues so my mother advised him she wouldn’t need his services and he had the audacity to see he would take legal matters based on a 3 day cancel contract that was never signed nor existed. This company scams people. He wanted to charge $ 1,900 for all the work. So ridiculous! Please let me add my parents have lived here for over 34 years and have only had issues with mice considering where they live but NEVER with rats. Would never suggest this company to anyone. Should file a BBB complaint. Mind you he wanted my mom to replace her insulation… which doesn’t need to be replaced. They tried to take advantage of her and wish she read these reviews. Glad they didn’t get over on her

Thank god I did not give this company the job. Someone name David came by, did a quick inspection, said he was going to check the basement which I know he didn’t do because he was gone less than a minute; came back to tell me I had subterranean termites and rat droppings. When I asked him to show me the rat droppings he said no and that I wouldn’t want to see them.
I had two companies that came out before this one and neither company told me I had subterranean termites or rat droppings.
What a scam!

I agree with K.W. 100% I regret did not Unilocal this first to save myself. I give minus 5 stars. My sister was mailed nice ad to her San Marino home & thought she was being helpful giving me ad pamplet w/​American Pest Control in it.
I blame myself for not doing research first.
Jonathan Levi is owner & he does not run a reputable pest control business or air duct co. He also operates under Quality Air Duct, Inc. While I thought I called American Pest Control to figure out if there were mice or rats making noise in my attic. he sold me new ducting, attic fan & replace my R30 insulation for over $ 3000. He takes your money, does lousy job and runs. I tried to stop payment on check Sat Am, too late, already cashed that Fri. Wells Fargo said any company that doesn’t accept credit card like this co. should not be dealt with. He’s so charming until there’s problem and then turns mean and unwilling to deal with you. How can anyone like this stay in business?
I told him I could hear chattering & scratching in attic. He came to check & said it’s dozens rats, because he found droppings. He only came to sign contract & left 2 latino guys to do work Friday AM. They are not qualified pest control. ‘Kevin’ told me there is a mother skunk w/​six babies in attic. He proceeded to shout & stomp to chase them away. (I could hear him doing it) I said to make sure they are all gone. He said he checked, and they all left through the roof vent and assured me there were no babies left behind. He sealed up vent where mother got in. That same night I could hear babies crying it was heartbreaking. I frantically called Jonatan cell phone to report babies still stuck in attic. Next morning, mother raccoon on my roof & had torn away roof molding, shingles, tarpaper in 2 places trying to get to babies. A RACOON. His guy Kevin could not even identify «pest’, which shows how unqualified they are.
Jonathan never responded that night or all weekend. He called Monday AM & denied any wrongdoing. I wanted refund, I hired him for work that was not treated properly & had roof damange to boot. He said it’s not the guys fault, another animal probably got in there. His guy Kevin talked me into getting an attic fan for $ 375. Before I paid, I asked to see the work. He said couldn’t allow me in attic for 72 hrs because chemical poisons were sprayed and didn’t want me to get sick. He said took a picture & showed me a cell phone picture of attic fan, I don’t know who’s it was, because I crawled into attic at 1AM that night to try to get babies out, & there was NO fan installed. Busted! I told that to Jonathan, & he agreed that if he send Kevin back out so I could show him where the Fan is not there, he would send me check ASAP for $ 375. What? What kind of business are you running, charging people for something that was not done and then asking me to prove to you it was not done.
Since he didn’t call me back the entire weekend, I was frantic for other advice. I did Unilocal this time & found Ronin Pest Control w/​their good reviews. (why did’nt I research first) His company said not certified to handle live animals/​racoons, only remove dead ones. They recommended I call wild animal trapper. I googled, Western Exterminator does $ 300 Live Animal Trapping for racoons. Via research, reputable pest control companies do live animal trapping for racoons. They don’t shout at them & wave their arms & misidentify the animal as a skunk like American Pest Control did. Are they even certified to handle live animals, if so, they should have tried trapping.
By Sat night I was desperate, I couldn’t get babies out, they were crammed into an inaccessible corner. I had to shoo Mom Racoon away for 2 hrs (be warned, they growl and get mean to protect their babies) to get her to stay away so I could crawl onto my roof at 1:30 AM with screwdriver & flashlight & opened up vent so Mom didn’t destroy my entire roof.
Sunday morning, exhausted, I googled wild animal trapping & found The Critter Trapper (check out website, pictures are REAL, what damage racoon can do) Jose answered right away, was very knowledgeable & gave me good advice over phone. He helped me calm down & was dismayed how my situation handled. His advice, now that mother feels babies not safe, she will move them. He did not jump at chance to make a quick buck off me by coming over right away. He quoted me his price which is fair, but advised me be patient & wait a day, & to call me after work on Monday. He said would be happy to come out & charge me if I insisted, but in his experience w/​racoon behavior, that’s what usually happens. I came home today after work as Jose advised and all is quiet. I don’t hear the babies. He assured me to call again if problem not solved.
People be warned, as K.W. says stay far away from American Pest Control and Quality Air Duct, Inc. I was almost too embarrassed to admit to being swindled, but I want to make sure other people don’t get duped

This company is horrible. They hustled me completely and warn you to stay away. I spoke with owner jonathon who promised he would personally come to my house to treat for bedbugs. He quoted a fair price. The appt came and a worker came instead saying it was a busy day. He did not know the price I was quoted and told it would be more than double. Then he pressured me to spray for bedbugs in the attic for an additional $ 150 or I would not get rid of them.
He also said I had asbestos insulation and needed to change all Insulation and replace all ducting in my ac system. He said my family was breathing asbestos fibers every time I turned the heat on. This scare tactic did not work on me. After his treatment that took 30 minutes. The next day there were still bedbugs and they left a mess. I called another comPany to look and give me a other opinion. Turns out there was no asbestos. The ducts were clean and safe. They said it would take a minimum of two hours to spray my home. They also said bedbugs do not and can not live in a attic. Another lie and hustle for $ 150.
When I called the owner to ask what happened he told me his secretary would call me ASAP to schedule a visit by him personally.
Well, three days later no call. Now jonathon will not answer my calls or return a message.
They also own a company that sells insolation and venting and I am positive it was a unethical and illegal hustle.
Stay far awAy from this company unless you want to be ripped off
Negative five stars.