American Girl Los Angeles

Had an awesome «girls day» this weekend with my sister and my seven-​year-​old daughter! Our personal shoppers Anita and Jaz were so nice! Be prepared to spend… my daughter got her Grace doll’s ears pierced, we visited the hair salon and bought a few outfits, the prices are fairly reasonable. Lunch was delicious I recommend the salmon! We will definitely be back very soon.

I’m giving this place 5 stars and that’s not even enough. I’m a YouTube toy/​doll vlogger and American Girls are among my most anticipated and highest viewed among my followers. I am an adult male doll collector and the first time I went into the store I fell in love. These dolls and their collections are like art to me and I treat them as such. The staff is so hard working and incredibly friendly and I’ve been there enough now they know me by name. They have always treated me respectfully and will school me on historical dolls and outfits and they know the store from the original history up until current AG dolls where they currently stand. I love shopping here and will continue because the service is too notch. If you ever find Sandra or Winnie they’re fantastic and will help you find whatever it is you need. I sincerely adore all of the associates and I appreciate you guys allowing me to share my hobby with you all. My YouTube channel is Jay Squared. Check it out!

Me and my nices loves the place.
Their display is always awesome! We always shopping around!

We celebrated our daughter’s birthday here. We were a party of eight and went with their basic birthday package which differs from a regular meal because each girl gets a goody bag, the birthday girl gets a special crown, and it also includes an elegant cake.
The meal started with mini cinnamon buns. Then it was followed by appetizers. Can’t recall exactly what it included, but I remember thinking there needed to be more pita bread for the dips.
The cake was served with a scoop of ice cream in a flower pot. The cake itself was very basic, nothing to rave about, but the presentation really counted.
Our daughter had a wonderful time here.

I want to give a shout out to Alida who helped us find a doll for my daughter yesterday. We braved the crowds so that she could spend her Christmas gift money to buy a «look a like» for herself, who would be her second AG Doll. It was a zoo at the store, but there were a lot of sales associates around. We asked one associate for their 2015 Girl of the Year, Grace Thomas. I was very well aware that she was probably sold out with only a few days left in the year, but still wanted to ask anyway. This particular associate only told us «No, she’s sold out» before returning to stocking shelves. I was pretty upset because this wasn’t the service I was used to with them. While looking for a doll that looked like her instead, Alida approached us to help. She found a doll for us to purchase and then looked for a hair kit that I couldn’t find on the floor on my own.
This location is amazing! We’re been to the one in Atlanta and this one is much bigger. It has two floors and the doll museum area is interactive. I’m hoping to make another visit soon to be able to explore the store more. I highly recommend making an appointment with a personal shopper if it’s your first time or if you’re planning on buying a lot of items.

I can not say enough how wonderful the staff is here and on line. The customer service is amazing. From the moment you walk in you and your little girl are treated like royalty. You are helped every step of the way, and in such a huge store that’s nice.
The food in the café is surprisingly good.
I ordered items on line, and I thought one part had not been delivered, it was like I was talking to my sister how much the associate on the phone cared. Thankfully the items were found, but they still did not charge me for the overnight shipping to replace the lost item. Even though it was my own fault. No one does that.

I took my nieces here. The store has incredible marketing can be used in many different business models. Very creepy though and all the little girls are obsessed, a little scary. WOW

This store is definitely a popular one, with people driving distances to see the doll museum, eat at the café, and experience all of the «shared activities» with the doll copies of themselves. There is even a hair salon and an infirmary to patch up doll wounds. At ridiculous prices, you can partake in any of these stations, and even buy yourself matching outfits. I always see dozens of girls excitedly perusing the options. The sheer scale of this store is impressive, when you think about what it is. It’s a veritable doll empire.
I think their published materials are great. I can’t review their stories of specific girls who inspire «period piece» type dolls, but their workbooks and «how-to’s» in relationship to emotions/​puberty/​communication are really great resources. I grew up with these books, and benefited immensely.
But here is what always gets me: I feel the necessary compulsion to point out how creepy doll stores are. I mean, there are literally rows and rows of dolls staring at you. The point of the catalogue is to shop through their features until you select the ones you like. Something about this methodology is deeply unsettling, almost as disturbing as the Chucky associations I get when their eyelids close.
This is also the part where I explain that I went in to buy a gift for my cousin and ended up bringing in all of my friends to pose with various dolls. Once you accept that it’s creepy, you suddenly have a lot more fun.

American Girl??? Items are made in China… that’s so not American. I won’t be going back. Two stars only cause my niece had fun there.

Great time with our girls. And the food was fabulous. My picky eater cleaned her plate. The salmon is a great choice.

Brought my niece for the 1^st time, place was nice, it’s all about dolls. Love it. Will come back again

Walk in there not even 1, of their employees asked me if I need it anything (NOTE THEY WERE NOT BUSY) Just got a look from head to toes maybe they felt I couldn’t afford their dolls lol little do they know I was there to spend at least 1000 cash because my daughter really wanted a doll from here… anyways not coming back here ever again where I seriously think they judge you by your looks and race… employees really need training on costumer service

We recently went to this store as we had to pick up Grace to bring back to Canada.
Everything about this store is phenomenal … Except for the prices :)
The location in the Grove is great. The store is enormous and the window displays and all displays throughout are cute and impressive.
We were amazed by the variety of dolls, the merchandise you could get for the dolls, and all the accessories.
The upper level is cool as well as they have doll themed areas for the historical dolls, as well as a display of all of the dolls of the year and the doll café as well!
Everything is bright, bubbly and fun and you leave the place feeling happy and cheerful despite the giant ding in to your bank account ;)

Everyone loves this store.
All the time, I see girls of all ages throughout the Grove clutching American Girl dolls, while their mothers balance a multitude of enormous American Girl bags. I’m afraid I can’t understand it.
The actual dolls are nothing special. Their hair is of very cheap quality. A Barbie doll, which is about a tenth of the price, has much softer hair. Every doll has the same face. And to buy your doll a dress? Same price as buying a dress for a real girl. Not cool.
But at American Girl, they aren’t just selling you dolls — they’re selling an experience. Even though you can go to Target and buy a doll that looks exactly like an American Girl for $ 20, American Girl wants you to feel like their dolls are special. They make it seem like these dolls are worth $ 110. Every doll has a matching book, accessories, and even a best friend (sold separately). In reality, these dolls are just plain overpriced. Their real value is probably about $ 25. If your daughter is begging for one, just go to Target and buy their version and tell her it’s an American Girl doll. Trust me, it’s the same thing.
Besides the dolls, the American Girl store offers a hair salon, a doll hospital, a book store, a movie theater, and a café. At the hair salon, they just put your doll in a hairdo that you could easily learn online and offer all kinds of extra things like ear piercing, installing a doll hearing aid (???) and a pretend spa, all for a price, of course. I honestly have no idea what the point of the hospital is … I think they offer both fake checkups and doll fixing. The book store is actually decent. They have books about dolls, but they also have completely unrelated puzzle books, art books, and other stuff for girls of various ages.
The café. It’s cute on the outside. The actual food? Terrible. It tastes like it was microwaved and then served on a fancy plate. They offer all kinds of doll chairs and cups and make everything look pretty to distract you from the fact that the food is disgusting.
It’s enough to please a 6 year old, but once you find out the prices, you’ll be anything but pleased.

Biggest scam in the history of scams. I went to this terrible place because my sister wanted to check it out. One doll with no clothing was $ 115! There clothing was over $ 30 and some up to $ 100! They had this fake hospital that some stupid kid would pay $ 200 for a check up of there doll. It was laughable. Then this crappy salon that was like $ 25 for a haircut. A little wooden table with fake plastic food was about $ 150. Do not even look at this place. Unless you want to spend over $ 1,000,000,000 on crappy plastic dolls with fake clothing.

My little one loves her doll! Thanks for making her Christmas extra special.

Awesome place!! My daughter loved it, so much to see and the food in the restaurant is amazing!!! We are definitely going back soon

My daughter and I had a fantabulous time here… celebrating her 9^th bday.
after a lovely lunch we spent the afternoon shopping and exploring this amazing store… all the while thinking of that «Sam and Cat» episode where they went to their version of American Girl… it was a hilarious episode (even though it was kinda bagging’ on american girl)
the store is 2 stories tall… filled with dolls, doll clothes, doll pets, doll accessories.
Before our lunch reservation, we stopped by the doll salon to make an appointment for Kanani (my daughter’s doll) to get her hair done and ears pierced.
lunch happened…11 am — noon
12:15 salon appt.
we watched Kanani get her hair carefully brushed and braided. Then her ears were pierced and she even got a few extra pairs to take home.
after that we explored… we looked at horses, cars, highchairs, bikes, camping sets, and a food stand.
there is also a photo studio… good thing my daughter didn’t see that!
i wanted to buy my daughter a bitty baby for xmas… so i needed to buy it for her without her knowing. I ducked away from my daughter (within my sight still) and explained the situation to a clerk. She went to the bitty baby department upstairs and fetched what i needed and rung me up… all without my daughter knowing that i bought her anything)
did we enjoy ourselves? well we are already planning her 10^th bday here!!!

So many cute and pretty dolls! I stopped by here to buy a gift for my niece, and I almost bought the first pair of PJ’s I saw but decided to walk around some more, and we went upstairs and I found PJ’s that were on sale! Yay! So I bought matching PJ’s for my niece and her doll, and I got a good deal on it, so I was happy!
I saw the hair salon and thought «oh, how cute»! There were a couple of customers there getting their dolls’ hair done.
We saw the café but didn’t go in, maybe next time I’ll look through the menu to see what food they serve.

Sugar and Spice (Sage) and Everything Nice!
Girls and dolls go together like peanut butter and jelly. This store pretty much cornered the market on knowing exactly what a little girl wants! Newer American Girl movies are what introduced my little one to the dolls.
Am I a doll expert? Not a chance! That was fine. The first time I went to this store, I was assigned a personal shopping assistant who explained all the things I needed to get and how to pick the doll. The doll itself will cost you over $ 100. The accessories will be more than doubling that cost.
This store also has a hair salon for the dolls. They can assist with parties at this location. It would be any girls dream come true to celebrate her birthday with friends here while having a tea time with the dollies.
A long story made short, the little one ended up with Sage.
Sugar and Spice (Sage that is) and Everything Nice at this store!