Allstate Insurance: Leonard Joseph Therrien

This agency was not able to answer any of my questions regarding rate changes.
My car was involved in an accident and I learned the agency sold me rental and tow coverages that will not be usable when a loss occurs.
They are not customer focused.
If you are looking to get a policy with Allstate and with this agency, I would highly recommend that when you get your quote you request for the policy jacket which explains the coverages you are getting and the limitations of the coverages before accepting insurance with this group.
If your vehicle is a total loss, the rental coverage expires on the day they make the offer and not up to the policy limits that the consumer is paying for.
The tow coverage does not include pick up from the accident scene and only covers $ 50. CHP rates for tow only in the Los Angeles area is $ 170.

Regarding the response from this Allstate office to my original review: Nope, don’t even try to pretend I am making a mistake about which insurance agent you are. That response is the perfect example of how you operate. You make your poor employees do the telemarketing. I never said in my review that you hired an outside company. And I HAD asked to be put on the Do Not Call List. Multiple times. Which didn’t stop the marketing junk mail from coming either. I could post more of the unethical, greedy things your office does. Let me know if that’s what you want.