AGE Mechanical

Unfortunately I can’t give out zero stars. I opened up a request with my home warranty insurance company which by the way they are a joke as well (stay away from old republics home protection). Anyway I opened up a service request to check my heater out. Keep in mind I have two months owning this property and since its recently cold in Southern California I had to find a way to fix it. I scheduled an appointment and come to find out the central air/​heater was on the roof. The technician checks it out and said that it was pre existing condition. Okay I understand it pre existing condition and most likely the insurance won’t cover it. Okay I can’t do anything. However, today 12÷22÷15 it was raining in Southern California. Again I owned this property for two months and it has rain before. Guess what? On my main vent it was leaking!!! So now it’s leaking on my main vent on the ceiling which I did not had any problems before!!! Now instead of having my heater problem now I have a leaking problem due to the rain which I didn’t have any problems before and it rained previous to the date I just gave out that it rained. I called them to do a recall and they didn’t want to come over due to the technician did not touch anything! Are you kidding me??? Omg stay away from this company they are garbage and they dodge your calls.

If I could give this company 0 stars I would. After coming out twice within 1 month because my air con wasn’t cooling they decided that It needed to be properly repaired
not just the freon replaced needed to order parts for the air conditioner which I totally understood, but here is were the problem started. Demetrius is the person I have been dealing with and to say he is unprofessional would be an understatement
never called to update me on when the parts were available when I did call him i was always told yes I he would follow up and call me back which he never did. Finally the parts had arrived and an appointment was scheduled to repair and after the time window for the technician expired I called and was told by the receptionist that the technician didnt know if

STAY AWAY REALLY
I wish I could give everyone the benefit of the doubt and I guess its my bad for paying someone in cash but I would have never assumed that someone would be this shady.
I had this company contracted out from my First American Home Buyers Protection Corporation Homeowner’s insurance to check out my broken AC/​heating unit, and pretty much the guy who came had a terrible attitude from stepping in my door, looked at the unit, turned it on for 1 minute said it was fine (which it wasn’t because it periodically will spurt out hot air) he just didn’t care enough to wait. He then told me that it wasn’t broken and that I still had to pay.
First of all that is bullsh*t I had 3 more AC people independent of him look at it (1 even another employee at the same company!) and they all said the SAME problem existed.
I wasn’t going to be annoying and shoot the messenger so I went ahead and paid the $ 60 service fee in cash. Its my bad for (1) paying in cash and (2) not double checking he didn’t check the box off on the receipt, but regardless this shouldn’t be an issue AT ALL. Its an on-​site job so why would he even leave without the payment? A part of my homeowners insurance even says I have to pay them WHEN THEY ARRIVE.
Even more dumb is I had send out a different guy a second time, this time planning on leaving my AC running for hours before they arrived, and I willingly paid the fee and this guy actually documented it.
And now 4 months later they are telling me I didn’t pay the fee the first time at all. I straight up got robbed yo. After looking at these reviews and knowing that I saw 2 people from the same company, there seems to be a common thread here. The man responsible was named Vladimir and someone else had even described him as a «tall white russian» guy.
If you have a choice don’t waste your time with this company, ask for someone else.

I have my AC insurance with First American and when i had the problems in the past they used to send rude and unprofessional guys. Bur this time everything was different. this time they sent us Vladimir from AGE mechanical. he was very nice and polite. He explains me everything in detail what was wrong and what should be done. all work was done withing an hour. I was very impressed. They called a day later to follow up if everything was working good. Great customer service, great technicians. if anything wrong again I would like to see them again in my house.

This company was assigned by First American Warranty to R & R my rooftop heating and air package unit. Since we had no heat, it was a rush job. Gene and Dimitry did an awesome job coordinating a difficult installation over the holidays. The job was done perfectly and professionally. They were always there when they said they would be. A helpful young lady always answers the phone. I would highly recommend this company

A few weeks ago my wall heater made a loud bang noise, I immediately shut it down and contacted A.G.E Mechanical who came out and evaluated, serviced and repaired the heater on the spot. The Gentleman proceeded to give me excellent advice on the heater and its function and operations. He also instructed me to call him at anytime if the heater fails or malfunction and he would return without charge. I felt comfortable and safe with this company and will call again in the future if trouble arise.
5 Star worthy
1. Excellent Service
2. Great Customer Service
3. Knowledge of Appliances
4. Worthy of Calling

Just had this company come out as a result of being called by my home warranty company. They came the same day, about 5 hours after the initial call. The guy walked in and got right to work. The problem was fixed within 30 minutes. Overall, I’m happy.

thank you, for great service, very high quality A/​c repair, low price and keep my place clean after finish repair of my HVAC. i contacted the company and cant believe that i read some of the reviews on here, but i have nothing but good things to say about this company. My best friend recommended this company and I was initially surprised.
this time it’s my second experience with this company.

I would highly recommend A.G.E. Mechanical. They were sent out on two separate occasions by my home insurance company to repair the heating unit on the roof of my condo. In the first instance they had to top up the freon. In the second instance they had to tighten loose wires. They were prompt, efficient, professional, and effective. They also came out on a Saturday, which worked great for my schedule. Excellent service all the way around!

Just before the current bout of cold weather, my heater just would not work. I have a home warranty with First American Home Buyers Protection (not thrilled with them at all) and the first company that was to repair my heater had me waiting for 12 hours and never showed up. I complained like a true east-​coaster would and then they sent my order to AGE Mechanical. First American Home Buyers is horrible, but AGE Mechanical is great! Appointment was setup quickly, the repair guy (Eugene) was on-​time and explained everything to my satisfaction. I don’t normally do reviews, but if you need a good heating company that is not going to take you for every dime you have, call them.

I wasn’t able to get my heater to light up and had called the Gas Company to help. The Gas Company’s tech told me that my furnace couldn’t be fixed. So I called my home warranty and they assigned my issue to A.G.E. The technician, Eugene, was prompt, courteous, and professional. He quickly lit the pilot light and diagnosed the loose connections that got my furnace up and running in about 15 minutes! I’m especially grateful because the next day the cold front arrived.

STAY AWAY. They work in cahoots with American Home Shield Warranty which was named in a Class Action Lawsuit for improperly denying repairs to its customers. Naturally, they denied my repair under the warranty.
But the repairman (tall, blonde Russian guy, don’t remember his name) offered to replace my motor for a fee. When it didn’t do the job, he refused to change it and wouldn’t return my old motor. Later, a different repairman told me that the replaced motor didn’t have any identifying information on it (which he said is suspicious).

Thank you. On the hottest day of the year they came out and spent three hours on the roof to get my air conditioning going again. The repairman was very professional and knowledgeable in AC systems. A truly reliable service. Strongly recommend.

Worst customer service ever! Don’t know who is worse, our worthless First American Home Warranty company or these guys. First, they never call you back. I literally left four messages with them over a span of three days. No one ever called me back. I work in customer service and would never dream of leaving a customer hanging like that. Rude!
They determined that a two inch wooden beam under our HVAC drain pan is too obstructive, hindering their ability to access our leaky unit. Really!!! So in the 38 years that this HVAC unit has been in the same spot, it’s never been repaired or touched since this little piece of wood is in the way??? Give me a break! Don’t know what kind of racket this contractor and home warranty company are running, but don’t waste your time like we did. We’re getting a qualified company to do the repair even if its on our own dime!

I used this company to repair my heater when it gave out, and I couldn’t be happier with the service. A friendly tech came out the same day and charged me a very fair price for the repair. My heater works flawlessly — no problems since. I will definitely use this company again for all of my HVAC needs. Prompt, affordable and customer oriented, can’t really ask for more.