Af Office Machines

I took in my Canon Pixma Pro 100 to get fixed. They did a great job. First rate.
Thank you!

What a fantastic customer experience — knowledgeable, helpful, reasonably priced and everything done on time — and a typewriter saved from the scrap heap.

Very friendly, professional and helpful repair store. Would definitely recommend then any day of the week.

I arrived at the store with a friend’s Canon printer. Although I was perfectly willing to pay the $ 25.00 diagnostic fee, George discovered that the printer is covered under manufacturer’s warranty.
I appreciate his going the extra mile in order to provide great customer service!

AF Office machines is the Greatest I went to have my Canon printer repaired and was greeted by George Aguilar who after hearing the problem pretty much had an idea what was wrong, he said he would call me in the afternoon and as promised told me what was wrong and how much it would be and may I add very reasonable by today’s standards. George is very knowledgeable on Canon printers and very honest (thank god) so rare in today’s world. Great Service and reasonable prices and the most important Honesty.
I definitely recommend AF Office machines and George Aguilar for your repair needs.
You won’t be sorry
And thanks again George for making my printer like new

Okay — so after a very long conversation with the folks at AF about the issues that you can read in my previous post, I will still admit that they have some communication issues. But I can honestly say this: every step along the way the clearly were just trying to do what they thought was best for their customer. They did a poor job keeping me in the loop about it, but they clearly had been trying to do the right thing. When all was said and done, they ended up bringing me a refurb printer to make up for the one they never fixed. And it was generations ahead of the one that died! A really, really nice upgrade for our office.
My advice: make sure they’re talking to you about their steps, but you can trust them with your needs.

I worried about finding an honest and competent repair person for my Brother HL5140 laser printer after I was unable to remove a thin narrow sheet of paper caught around the fuser unit despite all the usual tricks, watching internet videos about taking apart the fuser unit etc. Some repair folks that I called suggested that they would help me buy a replacement laser printer «at a good price and help me set it up [no thanks!],» or that for $ 100 they would check out the machine. Then I was referred to George at A.F. Office Machines through a computer repair place. He was very reasonable ($ 25 to examine the machine, and an additional $ 50 to complete the repair), fast (machine ready the next day), and very professional (returned the jammed sheet of paper to me).
I hope that my printer, photocopier etc. don’t break, but if they do, I am very happy to have found this gem of a store and repair person (George)! I strongly recommend George to others in need of printer or copier repair services.

I was really impressed with AF and George, who clearly and helpfully answered my questions about my broken Canon printer over the phone, then did a quick repair in 24 hours for exactly the price of his estimate. Plus, he was incredibly friendly in person. I hope I don’t have to come back, but if I do, I know I’ll get treated well.

Honest, knowledgeable, fast, reasonable prices and a pleasure to work with — George, the business owner, is exactly the person you need to know when your Canon printer needs to be fixed — now.
I was initially referred to George by Cannon several years ago and dreaded the drive to 5^th/​Fairfax. It was worth every mile to meet a real human being with a great attitude who fixed the problem faster than any other big box or small business repair place I had previously worked with regarding many brands of printers and computers. Since then, George has fixed multiple Cannon printers for me over the years. Home office machines, Pixmas, he does it all. It’s worth buying a Cannon just because you know where you can always get reliable, prompt, friendly service.

I was fretting over my Canon MP530 duplex printer/​scanner — a piece of paper got stuck and refused to budge. There’s no easy way to take this machine apart for a paper jam unlike HP printers.
Called the Canon folks and they referred me here. Buying a new Canon machine wasn’t an option b/​c of my budget and my older model is better than the current one sold at Costco, Office Depot, and Best Buy.
AF to the rescue. They took care of the problem reasonably and quickly. I dropped it off mid-​week and they called me the next day for pick-​up.

I called George to service my printer. George did everything and more than I ever expected. I would highly recommend him because he knows what he’s doing and he’s also a great guy.

We needed some repairs to our Brother printer, and one of our clients referred us to AF. We took our printer in, and George was extremely helpful, showing us how to do some of the routine maintenance ourselves. Unfortunately, his initial repairs didn’t quite do the job, but he called us later in the week and offered to drop by to make the necessary adjustments. It’s working like a dream again. Thanks!

Our all-​in-​one Canon printer was not scanning or faxing. These guys repaired the machine in record time. Fast, friendly and effective. Why go anywhere else? Thanks, AF Office Machines!

I called AF Office Machines after getting their number from Brother Support as an authorized service center. As soon as I got on the phone with them any worries I had were gone.
They went out of their way to come out the very next morning and fixed the problem very rapidly. George also gave me a few other pointers which were very helpful.
If needed, I will definitely use this company again.

These guys are thorough, legitimate and very easy to work with. I will not only go back to AF, but I’m proud to support a local small business.

The staff at AF Office Machines has been great. Thorough and honest. Helpful and quick. Parking can be tough but they do have a small private lot in the back. Call ahead to use it.
I have been going to them for several months trying to get a Canon piece o !@#$ printer to work properly. They have been great about repairing it and not charging me when the problem is a repeat problem.