Accent

Recommendation — DO NOT MOVE HERE. My lease is finally over and I can move out of this place.
I will start with the PROS:
Location to the 405, MDR, Venice, Culver are great
The apartments/​appliances look pretty and modern
CONS:
Management — «led» by passive-​aggressive and unresponsive Rachel, this team does not answer emails or respond to telephone calls even when urgent. They do not address actual issues, rather just blow you off until you stop asking. Their only method of communication/​action is mass threatening emails saying that random cars are going to be towed. When I moved in they sold this place as a community where they do frequent events. It is February now, the last event that I can remember was Cinqo de Mayo.
Parking — there is simply not enough parking for the tenants. I had a 2 bedroom apartment with 2 spots when I first moved in and when they tried to renew my lease they wanted to charge a ridiculous amount for the second spot. They initially agreed to waive the cost of the 2^nd spot but later on backed out. The street parking out front has a 2 hour limit and the guest parking in the building is so limited in the number of spots. They also require a guest permit to park there but the staff is rarely available even during the leasing office hours to give a permit. The next thing that happens is threatening mass emails and then your guest’s car gets towed because the staff was not available to provide a parking pass.
Construction — very poor construction. If you live above, below or next to someone (every apartment), expect to hear everything that goes on in your neighbor’s apartment. Footsteps, toilet flushing, TV, telephone calls…
Cleanliness — the common grills and pool area are relatively clean however the hallways are filthy and smell. They have a mandatory «valet» trash service where you are forced to pay to have someone pick up your trash. Many people don’t use a can so the bags often leak and leave stains and discolorations on the carpet. The carpets are never vacuumed and the smell is just repulsive. As they do not pick up valet trash on Fridays and Saturdays, the parking lot trashcans look like local dumps by Sunday. It would make sense to have the trash picked up on weekends when people generate more trash and perhaps skip 2 days during the week.
Fees — Aside from your basic rental fee they have a trash fee $ 25/​month whether or not you use the service as well as water and sewer fees that they charge you. In addition, you pay $ 3.00 for them to prepare this bill for you every month. I had asked specifically about fees when touring the units and was not told about any of this. Once your lease is close to over they offer you a new lease with a rate substantially above market value in hopes that you are too lazy to move. Most people move anyway and many units are sitting empty now.
All of the residents have the same complaints and inevitably, each new tenant regrets signing the lease within the first few weeks.

Don’t believe them when they tell you they are a dog-​friendly complex. My dog is very sick and recuperating from surgery, and her veterinarian says she can only go on very short walks. For the most part, she has to be carried outside. I just went to the office and asked for an extra key fob for my dog walker, so that he can use the door closest to our apartment. I was told that he and my injured dog are supposed to walk the long way around the enormous building to use the front door, because they won’t give, loan, or even sell me an extra fob. I can only get one if I lose mine. They said I could leave it with them in the office, but I have to leave at 5AM to catch a flight, so that’s literally no help.
This is not the first time that I’ve gotten nothing more than a half-​concerned look for an issue involving my dog, like the time she almost choked on garbage in the hallway or the excessively loud fire alarms.

Since I read the manager’s response — I did try to call the office and was told someone would call back — however that was 5 days ago — so as you can see they are not very responsive.

I moved in to Millennium which is now Accent back in September of 2015 and moved out a year later when the lease was up. Here are the pros and cons of my entire stay at these «luxury» apartments.
Pros:
–Pool is nice however I’m not sure how often it is cleaned but because of its location you are in shade as of ¾pm.
–Gym is decent but they never have cleaning wipes so look out for that
–Unit itself was laid out well. It was relatively spacious and the bathroom was massive in our unit (had one with double sinks).
Cons:
–Noise. The walls and floors/​ceiling are paper thin. Yes, it is apartment living but I was even informed by management that the building was constructed very fast and not built well. I suggest not telling people that. So, I wouldn’t live on anything but the top floor but then you have the issue with the layout of the complex since everything on the interior is in a courtyard and everything from farts to sex reverberates off of the walls.
–Cleanliness. I count count how many times the carpets in the halls were vacuumed and that is twice in a year. Dog shit and pee everywhere which is on the owners more than management but you’d think landscaping or cleaning service would rinse them down every now and then. Nope. There was constantly trash left everywhere. People there were horrible and never took their trash to the trash room or shoots but left them out in FRONT of public trash cans. It’s so sad when adults can’t even take care of themselves. There was constantly broken glass in the alley also so if you have dogs, beware.
–Security. They say there is security on site every day but don’t let this fool you. They don’t get there until 10pm every night so there is a three or more hour gap with no security for starters. IF there is someone there they don’t do anything. Every night I drove into the garage once security was there the same guy would be in the same spot every day. I don’t know if he ever walked around and he wasn’t even there every day. When you do call them and ask them to help you out with something I’m almost 100% positive they don’t do anything. Every time I called in with a noise complaint nothing was resolved.
–Accountability. Management would constantly send out emails or notices asking residents to do this or that or remember about this but never follow through with whatever the ‘punishment’ was. We had a horrible problem with people parking in other spots or in guest parking and the threat of towing did nothing because they never towed. Residents park in the guest spots every day and everyone knew they were residents and nothing was done. No matter how many warnings were given out to move a car, nothing was done.
Sadly within a few months of living here we wanted to move and were lucky enough to find a place down the street within a year of our lease. Our move out statement was another disappointing aspect. We gave a $ 500 deposit as well as a $ 500 pet deposit and are getting less than $ 300 back. Not because of the condition of the unit but because the Conservice fees (water and trash you are FORCED to pay through them) are set two months behind. So upon moving out we were charged for the final month PLUS two additional months of utilities. It added up to about $ 100 because of it. They also threw in a ton of other charges and even charged us for the day we moved out since we still technically had the keys. It may be protocol here but I have never had to pay for my move out day. Ever.
Overall the only thing Accent was good for was a thin roof over my head and for meeting a few decent human beings. The price is definitely not worth it when you can get something nicer for the same price in Playa Vista or other surrounding areas.
Rant over. Lease over and I am SO happy.

Do not move here. The sales team does not return calls. They do not interact honestly with applicants. They told me that each unit comes with parking but omitted to tell me that the parking is not covered! I tried to see the apartment time after time however they kept delaying. They finally delayed beyond the time period wherein they would refund my deposit. And then they blamed me for requesting my deposit beyond the accepted 24 hour grace period. They basically manipulated me beyond the 72 hour grace period and then refused to return my deposit. If this is any indication of how the corporation runs and manages this property, I strongly recommend you rent elsewhere!

Thank you for the incredible response rate on Unilocal.It’s concerning that you respond so quickly to reviews on Unilocal but yet are not as quick to return phone calls or emails in a timely manner — days, weeks, or sometimes never. When things are less public perhaps it isn’t as convenient.
We are all well aware of Rachel, it would be more beneficial if you could stop directing people to part of problem we are voicing and instead provide Rachel’s bosses information.
Thanks.

If living here wasn’t an awful experience just wait until you move out. They have no communication upon exiting and slap with you all the fees when you move out. We set up showing for the day we moved out and they sent the Maintenance guy. Who came to make sure nothing was broken and in not so many words confirmed we won’t be getting a full security deposit. There was no check off sheet received ahead of move out date that was expected to be turned in. They literally have no commutation and plan on charging for everything they possibly can. I spent 3 hours making that place look spotless and was still charged a $ 175.00 for cleaning. I requested a walk through just to prevent this situation from happening but not matter how much work I did there was no way I was going to win. My new management company warned me ahead of time that most likely I wasn’t going to get much of it back. They heard bad things about Greystar and all the awful experiences from previous tenants that left there to move to the Runway. Greystar is a rip off and does not take care of their tenants at all. From the moment you decide to move there and then when you leave they will make it an awful experience. I highly recommend checking out other places to live before you decide to settle for a awful place like this.

I love living here. Yes, I have experienced some not so convenient events but it’s common in most apartment community. Some people really should move to a single family home. Some things are just out of the management control.
Everyone at the leasing office and maintenance team have been patient, helpful and professional.
Again I love living here!

I echo what a lot of the other reviewers have said here: these apartments look nice but LOOK ELSEWHERE.
As others have mentioned the walking distance neighborhood offerings are very slowly starting to improve as they build out the Runway at Playa Vista (right now there is still only a Whole Foods and a CVS but it’s a start) and the overall location is decent as you’re near the 405, the South Bay, Culver and MDR.
The apartments are nice looking and well sized, but don’t be fooled as this building must have been built with paper walls and no insulation because it’s super noisy. I live on the second floor and have been tortured this past year by loud stomping from above because I have the bad luck to be living under a family with small kids (my next door neighbors have the same bad luck and we bonded over our shared awful experience with the constant noise). Noise is the biggest problem with this place.
Oh yea and if you try to cook you will set off the fire alarm (I boiled water once and it went off!). The fire alarms in the building itself go off all the time too — never have I lived somewhere where we had to evacuate so often (LAFD must be sick of all the false alarms here).
As others have mentioned the parking continues to be an issue but one that has been semi-​resolved over the past few months (but guest parking is practically non-​existent as the same cars seem to stay parked there for days).
And while this is supposed to be a non-​smoking building you will feel like you have walked into a frat house on most days as the smell of pot smoke permeates the hall ways. Apparently some of the residents think the no smoking rule doesn’t apply to pot…
And speak of classy– people leave their trash out in the halls like it’s a bad NYC sidewalk. The actual trash room is often overflowing with trash that people couldn’t be bothered to actually throw down the trash shoot. So much for living in an alleged «luxury building.»
As others have also noted the management here could care less — they take days to respond, if ever. When you actually get them live they will tell you whatever you want to hear to make you go away, but nothing will ever get done.
There are a lot of nice buildings in this area and new ones are being built right across the street — my advice is check those out, you may have better luck than living in this overpriced college dorm.
I’m moving out and am counting the days until I leave.

This place is still as terrible as it was when i reviewed it months ago. Even after changing their name, getting a new security group, and trying to make «tenant appreciation» this place is terrible.
Save yourself the trouble. Don’t even visit. There are no pro’s to this place, only cons.
Cons:
No guest parking
Threats of getting towed even when i was in my own spot
Sketchy people in and around the buildings
Gates and doors left open ²⁴⁄₇ for days at a time
Gross hot tub and pool
Gym is not taken care of (no towels, no waters)
Carpets have stains all over
Air Conditioning broken in hallways
Management literally has no control over this building it is every man for themselves.

Don’t get me wrong, this is an upscale apartment complex community and has a great location. My gripes are geared towards management and the leasing office.
1. Parking-​still a major issue. I live currently in a two bedroom apt, and have been living here for just over a year. We were initially given two free side by side parking spots in our contract. When it came time for renewal, we were given a letter stating that we would only be getting one parking spot, and would have to pay $ 75/​month for the second spot. I was pretty outraged and spoke with the leasing manager about this issue. She reassured me that this was a mistake, and that because we are in a two bedroom, we would get the second spot for free. Wrong. When it came time for us to renew our lease, we were again told that we would have to pay for the second spot. I still cannot figure out why the leasing manager would lie to me about this in the first place.
2. Safety-​there have been several alleged bike, storage, and vehicle burglaries over the past year. I no longer feel safe walking around this area at night. I have yet to see any security around at night.
3. Cleanliness-​dog poop everywhere. There is a dog park that is rarely cleaned, and smells god awful in the heat. There is dog poop all around the landscaping. Perhaps this is a reflection of type of tenants that live in the apartment complex. It’s pretty disgusting.
Overall I find the leasing agents rather cold and not as helpful as I would like. A little harsh, but my honest opinion.

I moved into MDR in November and love living here. I’ve met some really great people and get tons of compliments about my apartment and the property.
For me, I love:
+ location — I work near LAX and my commute is around 10 mins; close to Target /​Fox Hills Mall; close to Playa Vista dog park /​community; close to the brand new movie theater, CVS and Whole Foods — opening any day now! I also frequently walk to the nearby Starbucks, Gaby’s Mediterranean, Playa Vista Central Park and LMU Running Trail.
+ dog community — so nice to dog poo bags and garbage cans around the property and the mini dog park enclosure for the pups to play in
+ business center — I never thought I would need /​use this but I run in to print things out ALL of the time. It’s never crowded and they have a Mac and PC available for use.
+ pool — super clean and beautiful with very comfy chaise lounges
+ staff — from the maintenance team and gardeners to the leasing staff, everyone is super friendly and willing to help.
+ online rent payment — I do not miss cutting my last landlord paper checks. Love the internet!
+ bikes — my friend and I borrowed the two beach cruisers located in the Bike Kitchen. They were free to rent and we biked the Ballona Trail, stopped for lunch at Playa Provisions, and then biked home — such a fun day activity. They even had helmets and locks for us to use.
I would give it a five but like others have mentioned, there were some initial problems with parking, alarms sounding and quality of construction. Management is working hard to correct the parking overflow and alarms and overall, are friendly and always willing to help.

If you’re considering moving into the Mellennium Del Rey, PLEASE, PLEASE, PLEASE, think again!!!
Take it from me, I do not write reviews unless good. I just don’t, but I have to here. This apartment building looks nice but the it’s not. Its so poorly built that I can’t go a month without something breaking in my apartment. It’s BEYOND loud, like not the normal apartment complex loud, like F!$@#ing loud. Even the front door is thin.
I have had my apartment attempted breakin TWICE, both times while I was with a friend that woke me up to scare them off THANK GOD! The security guy that walks the place takes about an hour to respond to anything anyways, so that’s useless!
Let’s talk about the pets. I love animals, have one myself, however, DOG SHIT is everywhere and disrespectful shit heads (no pun) that can’t take care of their dogs live in almost every apartment here. Tell the office??? Riiiight, yeah because they do anything to get you in here, but don’t do anything once you’ve moved in.
Let’s get back to the noise, I’m on the first floor and I’m up at all hours of the night either with people up above, or to the sides, or most of the time in the courtyard. The walls and front doors are so paper thin I can hear all conversations, every door open, every toilet flush. It sooooo frusterating. The hallway doors slam, and literally shake my apartment.
In my apartment, I cannot get cable and my internet sucks even though I pay for the best package. I’ve had numerous techs out and they have finally told me that they wired my apartment incorrectly. I also paid extra for the «Smart technology» and well, it doesn’t work either.
So, in conclusion, if you like shit, being treated like shit, hearing shit all the time, and feeling shitty because you made the WRONG decision to move in, then do it. Enjoy! Trust me though, you will regret it.
My year lease is up in 3 months and I cannot wait to get the hell out of this giant hell whole. Actually, I wish Unilocal would allow ZERO stars!
I pay $ 3200 for a 2bd/​2ba. Its a pile of crap, just don’t do it. You can get a better place right across the street in Playa Vista!!! I just looked at a townhome style 2bd/​2ba in Playa Vista that was $ 2750. I will be looking next month for a new place there.

One of the first residents to move in here and given this place too many chances. I recommend checking out one of the new complexes — stay away from this place. Parking, noise and problems with appliances and unit construction are constant.

I’ve been a resident at Millennium since late September. I can confirm many of the issues the past few reviews touched on are pretty accurate.
1. Parking — Yes its an issue. I hear it’s being worked on. I’m sure whatever solution they come up with there will be an uproar of complaints. There is a lot of parking available however, but the way it was managed from the beginning is why it’s such a mess now. When I drive through the parking structure, I can’t help but feel there is plenty of parking for every unit to have 2 spaces at least. It would also make sense to organize parking based on level. If you live on the 1^st floor, it doesn’t make sense to be placed on the top level of the parking garage and vise versa.
There is also the issue of residents using up guest parking spots or even cars just parking that is obviously not a parking spot at all. I often see the same cars sitting in guest weeks at a time. If you have more than 3 cars — you should probably rethink living here.
It does get frustrating seeing cars parked outside the guest parking area by the gate. Or when you see that same yellow audi parking in 8 different spots through out the day.
2. Resident themselves — I can’t help but feel that some of the residents are just as much to blame. Trash being left everywhere isn’t the managements fault — it’s the residents. Take the time to put trash where it belongs and we are all happy. Nothing but pure laziness which I can only assume is coming from the massive intake of rich young kids that seem to be overrunning the place lately. Or people who just don’t give a shit.
3. Noise — If you have people living above you — you will hear them all night long. If they have children running around, I’m sorry! Some people have dogs barking at all hours of the night. Fire alarms used to go off ALL the time, however I have noticed this becoming noticeably better, probably as people realize you CAN NOT smoke inside your apt. I have had issues multiple times with the stove setting off the alarms which can get very annoying if you like to cook.
4. Location — I live along the alley — I haven’t had too much issues with homeless people as described before, and I’m out there constantly walking my dog. There are times when I see shady people hanging around and the alley does get more car action than I anticipated it would get. In the morning, there is just a steady stream of cars going through it as a short cut to work down the street. That can get pretty annoying, but nothing you can do about that.
5. Smaller issues like cleaning wipes in the gym not being refilled constantly, or the pool house that has a kitchen that is now always empty (used to be stocked when I first moved in).
Positive: The apartments themselves are decent. Yes they were probably cheaply slapped together. But if you take care, they hold up fine. If you want quality, you better look for condos instead. We hardly use the Monarch Tree, as I have my own Apple TV I use. Internet speed has improved significantly since we first moved in. I have seen security walking around. Not sure how much of a difference it has made yet, but it’s a step in the right direction.
To end, I think what sold the community for me in the beginning was that I was under the impression it would be a community for the young business/​tech savy workforce. With so many ad agencies, production companies moving into the area — it’s a shame the place is quickly becoming a pit for rich kids who can’t take care of themselves. But I think it’s true when they say management has been largely more focused on filling units more than they have with managing current residents. The whole place seems somewhat under staffed. For as much money as they pull in a month, I think they can afford to bring in additional help.

Do Not Live Here! Been a PV resident for years. Recent rent increases brought me to this establishment since it still within the area and had the higher end feel and fixtures we liked. Brand new apartment and we were the first tenants of the apartment. Since I’ve rented most my life I did expect some issues with a new build. However the issues I’ve had here have been well beyond what I expected!
1. Built Cheap!!! From the laminate floors to the appliances and fixtures. It looks high end, but it is not! It took them 3 weeks (several requests) to hook up the hot and cold water correctly (they were hooked up backwards on the laundry). Loose faucets, tiny fridge, cheap cupboards in the kitchen that easily come off the track, etc.
2. Zero Soundproofing. Honestly, we heard our neighbor take a dump the other day… I’m serious and that’s disgusting. From other residents its a serious issue, and the «older» tenants move out ASAP.
3. Poor internet and cell reception… at least on the east side. I have to go outside to speak to people on the phone. I have sprint, fyi… never been an issue in any other rental. The internet and cable is very inconsistent and drops frequently.
4. Fire alarm central! The fire alarms go off A LOT! There was 1 actual small apartment fire, and about 50 false alarms.
5. Parking Drama. There are not enough spaces to accommodate all residents. There is covered and rooftop available for residents (we got our assigned rooftop spots when we were told we had covered parking… not awesome). So I’ve seen people park in someone’s spot and then the person that has the spot will park the offender in! I’ve seen others park in the handicapped spots or fuel efficient spots where they clearly don’t belong. Lots of Notes on windshields. Really nice!
6.Sketchy Neighborhood! You are not in PV no matter how close you think you are. Homeless folk drinking beer in the alley, people hanging out late nights… if you live here stay away from the alley on the south side!
Okay, there are positives:
1. Very pet friendly! Even a cute little dog run area… just stay on the north side of the complex!
2. Management really tries. Its all new and the management team who sold us the apartment were just trying to fill it. There is a new team now and they really seem to care.

We have lived here since the summer. It’s a really nice complex BUT stay away!!! They are horrible about keeping it «classy.» It seems like every other weekend they are playing extremely loud music downstairs the whole complex can hear… For the amount of money you pay don’t stay here… If I was going to sign up for hearing people party every night I would have moved to Hollywood! So seriously think about it if you work normal hours… We have to have our windows closed the majority of the time because of people outside! Oh and probably the most important, ABSOLUTELY NO PARKING! And that includes guest parking. The guest parking is used up by ALL of the residents… Can’t wait for the lease to be up… So over this complex!
Nice complex BUT needs some serious work. Otherwise, they will lose tenants

I like the community for its location and for its residents, all who have been kind and pet-​friendly. The building itself however, and the way it is run, is far from what you would expect from what is touted as a luxury establishment.
Fixtures look good from the outside, but then don’t really work or are cheaply put together. The contractors chosen to construct the building were terrible; many of the indoor fixtures and machines have only been half-​completed or poorly hooked up. The staff look professional, are immaculately dressed, energetic and model-​beautiful but then won’t get around to helping you and are unprepared for the daily running of this establishment. I think that they are probably understaffed as well, and have too much on their plate.
Some of the apartments have trash chutes and some have a «concierge trash service» which means that residents are expected to leave their trash outside their doors in the apartment hallways nearly every day. The Millennium del Rey offers a plastic bin per apartment that fits one full bag of trash. And what do you think happens if a family accrues more than one bag’s worth of trash? Yep, trash bags directly on the carpet. There are stains on the carpet from leaking trash bags and the hallways are not steam cleaned or even vacuumed weekly. They do not offer recycle bins for this concierge trash service. It is a poorly thought-​out system and ends up being unhygienic. Why everyone does not have access to trash chutes on each floor is beyond me. This is one example of the shoddy and haphazard planning in the building design.
Resident parking allotments are extremely limited, only one space per apartment, fire alarms go off frequently, there have been problems with the elevators trapping residents, there are not enough staff employed for the maintenance and upkeep of the building and the staff make promises they are not able to keep.
There are good things about the establishment; it looks beautiful, has a lovely pool area and community office for those working from home. It is pet-​friendly, a nice community of people in an upcoming area and the structure is relatively new, which will not affect me since I plan to move out at the end of my lease. I would warn anyone moving into the Millennium del Rey in the next few years though. Things will only get more problematic as the building ages.

We have lived here for 6 weeks and have had bad experience after bad experience. They bill themselves as a luxury building but then don’t ensure the «luxury» amenities are available or functional. The security is nonexistent. They advertise a secure building, but the gates are regularly left open over night so any car can get anywhere on the premises and at least one of the locks on the doors to the outside has been broken since we moved in.
In addition to security concerns the pipes are so loud they wake us up more nights than not as the air conditioner drains through the pipes connected to the bathroom sink. We mentioned this to management we got a look like we were crazy and told «yeah that’s the air conditioner, if you use it it’s going to do that.» I’ve always had air conditioning and never heard anything like this.
More dramatically, a pipe burst flooding a few apartments a few months after the building was completed. Our apartment was thankfully fine, but the construction crew fixing the destroyed units leaves messes including nails in the hallway which we discovered when our dog tried to eat one. When we notified management they asked if we cleaned it and now 3 days later have still done nothing. There is also what looks like vomit outside that apartment that has also been there for days.
This is just a flavor of the issues we’ve had.

It’s a beautiful new apartment complex near Playa Vista. Do yourself a favor and take a tour before leasing anything in PV or MDR.
I am sure glad I did!!! Our sales rep, Rainier, was super helpful and really took his time to show us every suitable unit. My husband and I fell in love and signed immediately after the tour.
We can’t wait to move in in a month’s time!