A&E Worldwide Limousine

(This review is from 3÷11÷2014. I’ am reposting it to merge profiles. The owner has since apologized and all is well)
I booked a 1-​way trip for my friends and I to be picked up and dropped off at a cruise dock (for my bday cruise). We were told to give our credit card info ahead of time to hold our reservation and we were reassured that the $ 250 would not be taken out until the day of our trip. They took it out the minute we gave the card number. That was the first sketchy thing.
Then a week before the trip they tried to manipulated us out of the sprinter van we originally ordered threatening to increase the price we agreed on if we wanted to keep it!
Then the NIGHT BEFORE the trip adir calls saying that they need to charge an ADDITIONAL $ 250 INCASE our stop takes longer than 15 minutes. So Unless we agreed for them to take out $ 500 total. We would not have our ride the next day. Way to stress the birthday girl out the day before her trip!!! He intentionally called last minute bc he knew we’d be desperate and out of options. So I called and explained that this what not what we agreed on. And guess what he does next.
Texts my friend (who will say yes to anything) saying he does not want to talk to me anymore (even though it’s MY trip) and continues to TEXT literally gossiping and saying horrible things about me. How unprofessional!!! I never once said anything rude. I simply pointed out that the company had went back on their word multiple times and it was not professional or fair. So the day of the pickup was absolute chaos. Adir continued texting my friend (who didn’t even text him back) saying horrible things. I will upload the text if you don’t believe me. It was that bad.
The driver Chris was the ONLY sane person within this business. He remained professional at all times.
But adir on the other hand. He seemed great at first. But appeared deceptive and bipolar towards the end.
On the way back we went with a different limo service who was sooooooo much better. No hassle or stress whatsoever. Where were they when we needed them sheesh!!! Never again. I actually think all of these other reviews are fake bc they couldn’t have possibly used the same service as I had.

Adir and his crew are some of the most hardworking, service-​oriented, and reliable guys I know. They have such high-​end selections of limos and executive cars that I couldn’t decide. We were picked up in this sleek, white Hummer limo and the interiors were amazing and so comfy! Perfect choice for a PR event!
Love A&E Worldwide Limo!
Thank you, Adir!

I scheduled A&E for a birthday event for a client and they were very responsive, professional and helpful. They arrived on-​time and were extremely friendly. The limo sprinter we ordered was clean and very nice. I was very impressed with the service. Btw… I am a legit customer and was not paid for this review. Thanks!

I called in to get a quote and the person I talked to was very rude and short. I will not be giving this company any business. They should look into hiring people with better customer service skills.

I just went to post a new review and saw a tip on here that they pay for reviews. I am a legitimate Unilocaler and have never been paid for my review nor was I ever asked to post one.
I use A & E about 4 times a year for any trip I take to and from the airport and have never once been disappointed. Driver is always on time at my house when picking me up, always waiting for me when I land, cars are always nice/​clean and drivers are always professional and courteous. Still highly recommend!

I did extensive research on finding a reliable and professional car company to pick us up, seeing as so many car companies in LA have terrible reviews but A&E had the best reviews and still exceeded our expectations! We had an early morning flight from MSP to LAX and even with a flight delay of 20 minutes our driver was waiting for us when we got into baggage claim ready to help get all our luggage. We even got a free upgrade to an SUV which was amazing! The car was super clean and new plus had complimentary chilled water! This company is amazing I would recommend to anyone in the area needing a car company! Very professional, friendly, and a great driver!

Used them for a second time to shuttle people for a holiday party and they were amazing! All of the guest riding in the car loved it and said the driver (forget the name, it was a woman) was very professional and a joy. Thanks again!

We just had a small billing error and Adir corrected it so quickly that I was amazed. I wish the people I work with were as professional and responsive as Adir. In a world where customer service has almost become a thing of the past, I just have to give kudos to Adir and his drivers for their exceptional service.

I called around to area limo companies using Unilocal’s Top 10 for the area. Every one was booked for a Saturday one-​way trip to LAX first thing in the morning. That in and of itself shouldn’t disqualify any of the other companies as I was calling last minute.
But, what does set this company apart is the top notch customer service, the attention to my needs and even the last thing the customer contact person, Adir Katzin, said to me:
«We will take good care of your family, Mr. Robinson».
The next morning, the impecably dressed driver was waiting outside early. The interaction with him was nothing but professional. My surprised parents were helped into a beautiful Lincoln Town Car and whisked off to their departure in comfort and style.

What a fantastic trip!!! This was my very first time to rent a limo and it was way better than expected. I wanted my families trip to and from LAX to Disneyland to be relaxing and fun and this sure was the way to go. Armen called me when the plane landed and told me exactly where go for pickup (right outside baggage claim) he had a fantastic personality and was very friendly as well as allowed for my family and I to sit in the back and catch up with each other. He picked us up and delivered us in the perfect spot for our return trip home.
You can pay and tip right on line so you don’t have to do anything other than sit back and have a wonderful time! Armen drives the limo’s and I honestly would always want that just to have his great personality and his understanding of LA traffic and his great service!
Thank you so much A&E Worldwide Limousine for adding more fun to our vacation!

Was a little disappointed. I booked a sedan specifically for the wifi and received an SUV that did not have wifi.
The driver also got a little lost and had to call me a few times, which is understandable, but not ideal.
They also hired out to a separate company apparently, so the driver didn’t know about the prepaid gratuity and it was a little awkward.

Amazing! Joseph and Miguel are great drivers. Always a few minutes early. Never late. Courteous, friendly but not over talkative. Always at the gate when I arrive. Txt on arrival with name and location for pickup. Awesome!
Just returned from UK and they coordinated a car service for my transfer from Heathrow. Flawless execution handled on a Saturday request for a Monday pickup. ²⁴⁄₇ support
I was a bit concerned as I moved from DIVA which is a very large operation that A&E would be able to handle my international travel, but they can and do with ease.
I travel every week all over the world with an emphasis in APAC and EMEA.
6 months in maybe 15+ rides, no mistakes no drama and great drivers and cars!
The A&E team comes Highly recommended.

From the start Adir helped me out working with me to arrange for a transport they normally don’t do. Great customer service all the way through. Chris our driver was great. Arrived early, always called and texted to keep us informed of what was happening. Overall a great experience and I would not hesitate to use them again next time I’m in LA. Just can’t express our total happiness with our service.
Big thanks to Adir and Chris our driver. You guys rock and made our mini vacation easy and stress free.

This review is long overdue. I’ve used A&E for two events, and Adir has been nothing but incredible to work with. When there was a scheduling snafu (100% my fault), he still came though and had a limo for me in less than an hour. Amazing!
I cannot recommend A&E and Adir strongly enough.

Excellent service & extremely understanding to my situation. Both Adir & my limo driver Mike made prom a great experience, even providing free drinks to my friends and I.
I would say the price is worth the service.

My wife and I have used multiple car services over the past several years and have been only marginally satisfied. Based on Unilocal reviews, we tried A&E a few months back and again last week.
Adir was tremendously helpful, the drivers were friendly, helpful and punctual, the equipment was always immaculate. I don’t believe we’ll be using any other service but this in the future. Many thanks!

I recently used A & E for a trip to LAX. I had a 6am flight and I was dragging a little bit at 4am when the driver showed up. He was extremely polite and professional. He even came to the door and helped with my luggage and engaged me in a great conversation about New York City on the way to the airport. I was awake and alive by the time I got to the airport.
I’d definitely use these guys again.

I’ve cycled through 3 different car service companies in the past. 2 didn’t show and One kept assigning the same driver after repeated requests not to. What’s with Limo Companies in Los Angeles lately?!
My boss is super high maintenance, but when paying for a luxury car service, you kind of have the license to be a bit picky. From the minute I called A&E Limo, to the minute my boss was dropped off, I felt a sigh of relief. The owner, Adeer (sp?) was very kind and receptive to my concerns.
I’ve used them 3 times for airport car service. Their driver, Robert even texted my boss when he was in the terminal so that there was no confusion on where and how to meet up.
Glad we finally found some one that «gets it» — Highly recommended!

Really impressive…
I’m not in the habit of needing (or being able to afford) a limousine or car service on a regular basis, so when you do need one, who do you choose? A&E was recommended to me when my boyfriend & I were scheduled to take a trip to DC for a family function. Didn’t want to leave the car at the airport, didn’t want to do the shuttle thing… just wanted to get there, on time. I cannot believe how great the service was! My first thought was, «My God, why don’t I do this more often??»
As it turned out, we had an unfortunate incident occur where I couldn’t go to DC after all and had to stay home. After much discussion we decided it was easier to simply keep the booking with A&E. And when they showed up… I was so disappointed that I didn’t get to go!!!
Our driver was named Adir, he was right on time and his service was impeccable. I came downstairs with my boyfriend and saw this beautiful, long, black shiny town car with the driver (Adir) suited and tied and standing outside of the car holding the door open. My boyfriend and I are pretty rock & roll/​do it yourself kinda people, so this was a really different and I must say, quite pleasant way of being treated.
Adir addressed my boyfriend as «Mr (his last name) and «Sir» before every enquiry or statement… unnecessary but very professional and extremely cordial. He loaded my boyfriend’s luggage into the car himself, and here’s the sweetest part… when we informed Adir that I actually wouldn’t be going on the trip after all, since we were running early, he seated me in the town car next to my boyfriend, made sure we both had bottled water, and proceeded to drive around the block, very slowly, so that my boyfriend and I could have extra time to say goodbye to each other AND so I could experience a quick bit of the luxuriousness that I was missing out on.
Honestly, what other company would do that? He didn’t charge us any extra, we didn’t request the service from him, he simply did it out of the kindness of his heart. The ride was so plush, so impeccably clean, so comfortable & so luxurious… it made me feel really, really special, even if it was only for ten minutes.
Limo companies are everywhere, aren’t they? I highly recommend this one to anyone looking for anything from a simple drop off/​pick up to a more extensive engagement. It was fabulous, super clean, and we were so very well treated… I can’t imagine that it gets any better than this…

As a personal assistant, you want the very best for your boss because that ensures your livelihood. I spent two hours looking up limo/​towncar services that could come to our location (on the cusp of simi and the valley). I got dismissive receptionists, blocked schedules, or limited maps. Tired and annoyed, I called A&E not expecting much else other than the other junk I was hearing nonstop.
A&E Worldwide Limousine, and it’s owner, Adir, are just about the epitome of perfect customer service and a great company. Not only was Adir beyond helpful on the phone, but his willingness to make sure everything was perfect was such an uplifting note. My boss was more than happy about the conditions of the towncar, which came 5 minutes early, and I was texted beforehand to assure that everything will be okay! The prices are superb, and for the quality of service you’re getting… an absolute steal.
Without a doubt, I will be using A&E for the rest of my boss’ drives, and I absolutely recommend this company. Adir is swell! Thanks guys :)