A Little Piece of Cake

I ordered custom cupcakes for my dance studio in La Canada, Inspire Dance Studio’s, grand opening. The custom cupcakes I ordered were sooo beautiful and artistically done! Additionally the owner made a donation to the kids and the new business, which was so thoughtful and kind. She was even able to create cupcakes with my studio’s name and logo. They were so elegant. Thank you so much for making my night such a special event!

Loved their service!!! 5 star!!!
They were always speedy in response and got my orders exactly as I wanted! I was able to send them images I wanted for the cupcakes which I could customize for cake flavor and frosting!
The cake itself could be shaped into any kind, where I got the white cake with fresh strawberries as the filling with a chocolate top and fondant for the covering which they made into a birthday present.
Overall display of the cakes were great, speedy and reachable service, lots of selection, lots of flexibility! Definitely recommend this place if you want to have a memorable cake experience with flexible options!
They don’t have a store where you can pick up but great thing is that they deliver, if you love close by its only $ 5. The price was on the more higher end but it’s pretty decent since most sheet cakes cost in the higher hundred range, and for this you get any design with a filling reward! We weren’t even able to finish the whole cake and cupcakes!

The cake I ordered for my son from A Little Piece Of Cake was delicious ! All of my guests loved the inside and outside of the cake! Honestly exceeded my expectations. My son is a huge fan of Call of Duty black Ops and I knew that getting him a cake like that would make him very happy on his birthday. The cake was delivered as expected very professional to my residence. Chocolate ice cream cake and red velvet bread with vanilla frosting tasted better than a Hansens cake. I will recommend this place to my friends and family and I will for sure be ordering from them again I’m so glad I found this place so close to my home.

I ordered the wedding dress cupcake for a friends bridal shower. Kim did an excellent job even though it was completely last minute order! The cake looked perfect and tasted soo good !

I recently used Kim’s services to order a dozen graduation theme cupcakes for my boyfriend. The communication, payment etc. were really smooth especially considering the short time frame. I also provided her a picture of how I wanted the cupcakes to look like and she made the exact replica! On the top of that, they were totally yummy and my boyfriend was pleasantly surprised. Thanks Kim!:)

Earlier this week, I ordered a dozen cupcakes for delivery to my friend’s office. Unfortunately, when the bakery went to deliver them, everyone in the office had gone out to lunch for the afternoon. Kim’s delivery guy Anthony called and offered to take the cupcakes to the hotel where my friend and her staff were eating lunch. I’ve never had any place be so accommodating or go so far out of their way to make a customer happy.
Plus I hear the cupcakes were delicious.

I loved it! I was so happy with my order, I asked if they had an idea about Ron Swanson cupcakes and Kim gave me different options and they turned out awesome!

Not sure who these people are leaving NEGATIVE reviews… my experiences with Kim have been ON POINT and she has the BEST service ever.
Communication = A+
Last June, I ordered 3 dozen cupcakes for a friend — 1 dozen custom cupcakes with the logo of his restaurant, chef’s hats, and mustaches (picture posted) — I contacted Kim literally 1 – 2 weeks before and she was able to produce EXACTLY what I envisioned and more. Within the span of giving such short notice, she was able to provide the best service ever.
Also, they deliver. Which is an A++++
Kim is working on a Bridal Shower cake for me this month. I am super excited to see how that turns out. Pictures to be posted later!

I am more than pleased with the product and services that Kim’s business rendered. I was so reluctant to solely rely on the Internet to find a bakery without consulting with others who could provide a references for the company. Didn’t know anyone in LA and was remotely commuting from Memphis, Tennessee to Los Angeles. My son was celebrating his 21^st Birthday (he attends school in LA, first year). I wanted to surprise him with a fondant cake that included a photo of his favorite artist Ariana Grande. Kim was kind enough to send me a photo of the finished product before delivery and It’s safe to say my son absolutely loved it because he text’d me and said BEST. CAKE. EVER.

Unfortunately I had the worst experience with this company. Called to order a cake for my son’s birthday after the lady had confirmed with me that she void do it and have given her the ok to proceed with the order the next day she said she she was not able to order the base for the cake. Now I am stuck last minute in a rush to find someone that can make his cake.
Communication 0

I called three days before my mothers birthday bash looking for a sugar free cake. Kim was friendly professional and was able to accommodate me at such short notice! I ordered a yellow butter cake with chocolate frosting, all sugar free! The cake was moist and truly delicious. My sweet mum was sooo happy she got to have her cake and eat it too! Thank you guys! Look forward to ordering again.

My girls got beautiful princess cakes from Kim.
Thank you !!

I’ve used Kim for several corporate cakes and have had NOTHING but rave reviews from all those who got to eat it. As the person who ordered, I had great luck getting through to Kim, placing the order, and had timely deliveries.
The cakes were beautifully decorated, moist, and YUMMY. So glad to have stumbled upon her business.

Very Poor Customer Service.
My credit card was charged without my permission 76.00 for damage to a faulty cake platter that we accepted blame for. I requested a refund to the card that was incorrectly charged and requested to be billed on a different card. As of current I am still billed twice on two different credit cards. I requested a refund on 6÷5÷2014 and today is 6÷17÷2014 and still no refund receipt. Kim rarely answers the phone. Unfortunate to say mediocre cakes and poor customer service sums it up.

All I can say at the moment is WOW! This was our first time ordering from this place and it won’t be our last. I can honestly say that I just had the best cupcake of my life. I had the red velvet and it was so moist and creamy that I couldn’t get enough. Not to mention how awesome and helpful the manger Kim was. I will definitely be coming back. YOU GUYS ROCK!

This small time vendor «takes the cake» for taking the cake you ordered months in advance and not delivering what was promised. I got married recently and we ordered our cake here. We handled it all through email. Showed her some designs we liked, she added a fee for the design which we agreed to. The cake tasting should have been a red flag for us. They showed up almost 2 hours late with our six small cakes. The cake tasted good so we cut them some slack. Cut to the wedding day and the cake, SURPRISE, showed up late, with no design. We had asked for a freehand design and she said she could do a stencil. We got neither. Not sure what happened, because she refuses to refund even the portion she up charged us for the design that didn’t happen. Very unprofessional vendor. Please don’t let them ruin your cake cutting. Everyone at the wedding was asking us what happened to the cake. It was quite embarrassing. No explanation was ever given, no refund received. I hope this review helps others who don’t want to run into the same problems on their WEDDING DAY.
PS: WE DID NOT USE A COUPON. WE GOT RIPPED OFF FOR FULL PRICE!!!

DELICIOUS! The owner helped me so much with my customized birthday cake.
It was delivered on time as promised. Everyone complimented on the cake! Thank you so much for baking such a delicious chocolate/​blueberry filling cake. I will definitely order again!

I wanted to surprise my son,(who lives & works in LA) with a birthday cake from his family in Pennsylvania.
I called Kim at Little Piece of Cake, only the day before… she was so patient & helped me to decide on a cake. I ordered a Lemon cake w/​cream cheese icing & a variety of fresh fruit for the topping… The surprise cake & note card were delivered to his office the following day exactly as I had hoped.
My son was soo surprised and reports the cake was «AMAZING» & delicious!!!
He has also told me that the cake is still being talked about a week later…
Special Thanks to Kim & her bakery for helping me to plan a special surprise from 3000 miles away!!!

I’m currently studying in Europe and I wanted to surprise someone with a cake on their birthday, so I did some research on google and Unilocal to find a bakery that 1. has delicious cakes, 2. carried a yellow butter cake with buttercream frosting on their menu, and 3. delivers. Luckily, after some digging, I found «A Little Piece of Cake.» What a lifesaver! The best thing about this bakery is that they have a diverse menu that’s customizable to fit your every occasion. I was able to pick my own cake flavor, frosting, size, decorations, text, delivery time, and even include a personalized notecard all for a very fair price. Kim, the owner, was a pleasure to work with and was always very prompt to reply to my emails and keep an open stream of communication. I am very pleased with her beautiful creations and timely delivery. Thank you for helping me make their day special!

As I look back on the prior reviews there is an obvious trend. Those who used a living social coupon (similar to a groupon) were treated poorly (not called back, late delivery or inability to schedule for a few weeks) and those who paid full price were treated well. For a place to have such inconsistency in ratings (typically 5’s or 1’s) is rare. However, I realized after reading the reviews that Kim is actually VERY CONSISTENT in mistreating those of us who used (or tried to use) a coupon.
Btw, I was told that they would not honor my coupon for delivery because it had expired (and they never returned any of the messages I left for them prior to the expiration date). So they made me pay $ 12 for delivery plus tip.
I too would give zero stars if I could.

I called this place TWICE to place an order using my living social coupon.
It’s always a voice mail and asked me to leave a message to call me back.
NO CALL BACK AT ALL.
Don’t bother to use this place! You never reach them.

I was so disappointed in my experience with A Little Piece of Cake. After trying to use my living social coupon for a dozen cupcakes twice, they finally were able to schedule in a delivery, two weeks later!
I was only able to select three flavors, so I chose chocolate and chocolate, red velvet with cream cheese and vanilla and vanilla. I was underwhelmed by all three. They honestly tasted as if they were from a boxed mix with canned frosting, distinctively sweet and chemically tasting. Perhaps they were cutting corners on the orders with coupons which seems like very bad business to me.
I can’t believe they charge $ 36 for a dozen of these cupcakes! I could have spent half the money for the same cupcakes at Ralphs and probably would have dealt with nicer people. Will not be ordering from here again.

I did not have a Unilocal account prior to this posting, but I felt obligated to sign up after my experience at A Little Piece of Cake. As a Unilocal user, I have always found Unilocal to be extremely helpful with suggestions and what not from others that have posted their experiences with certain establishments.
I placed my order on a Tuesday, which was supposed to be delivered on Friday. I made it clear that the order was a gift and had to be delivered by 4PM LATEST.
The cupcakes were promised to be delivered between 1−3PM.
Friday at approximately 12:05PM, I called to ask if my order could be delivered to another address which was literally 4.6 miles away from the initial location, according to google maps.
At 3:40PM, the cupcakes had yet to arrive. I called at 3:45PM to inquire about the delivery and Kim (the owner) told me it was late because of the last minute change of address and promised that it would be delivered before 5PM.
First of all, it was 4.6 miles away. It does not take 45 minutes to drive 4.6 miles down the street.
It is now 5:30PM. I called once more to inquire about my order. Kim told me that it would take another 30 minutes.
My order arrived at 6:30PM — three hours and thirty minutes late.
This business does not have a store front — they operate solely on deliveries. I believe that it reflects poorly on their operation when they can’t even deliver their products in a timely manner as promised.
To say the least, I was very disappointed in the service. I would never place another order or recommend this business to anyone.
CORRECTION***
Kim called me today approximately at 2:00PM, Monday, April 19, 2010 to personally express how she felt about my Unilocal review.
She stated that the cupcakes were delivered at 5:47PM (not 6:30PM) and I will take her word for it, since I was not the one that had received it. So to clarify, it was not three hours and thirty minutes late. It was only two hours and forty seven minutes late.
In addition, YES, I did buy a promotional voucher for half off the price of a dozen cupcakes, and YES, I do feel that I have the right to complain if I see fit. I did not pay for delivery because part of the promotional offer was free delivery up to a twenty mile radius. The reason these promotional offers exist is to promote a business — to have consumers test your product. It is offered at a discounted price to lure customers that would otherwise never try your product.
Finally, Kim had mentioned over the phone that she had done me «a favor» by squeezing me in. The fact of the matter is, I would have been happier if Kim had told me that Friday was booked, instead of trying to fit me in. I would have been much happier with a promise kept.
I did not write this review to be malicious or cruel, but to be honest and open about my experience. Hopefully, this review will be an eye-​opener to A Little Piece of Cake about accountability and customer service.

it was late august when i started thinking about nacho’s birthday. i wasn’t gonna let him go through a day at work without feeling extra special (not special-​ed special), so i started digging on Unilocal (my favorite time kill). I found A Little Piece of Cake, a Unilocal Sponsor (of course). I thought about having a dozen or two of cupcakes delivered to Nacho’s office but needed to see which flavors would do. So I emailed the business for a menu and if I can buy some to try. To my surprise, there’s no store but Kim was very responsive with answers and sent a sample the next day.
3 whole cupcakes (carrot cake, red velvet and german chocolate) arrived. I gathered my trusted tasting team, divided up the cupcakes, and asked for their opinion. Although they all seemed to prefer the german chocolate, they weren’t enthusiastic. One guy just straight-​up said that he didn’t like any of it. They being guys mean that their tastebuds would be more similar to Nacho’s so it sounded like I needed a new plan for the birthday surprise attack.
Nonetheless, an extra star is deserved since Kim was pretty quick with the emails and generous with the cupcakes.
I hope one day they open up a store so they can get more business.