24 Hour Fitness

Very bad service from the manager Anthony on Feb-1−2016 at 2:15pm… ‚.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,., ‚ — — — — — -”””””””””””’ — — — -”””-’ — — ”””””’””:;;;,

Not one of the better Super Sports. I’ve been checking out various Super Sports around the SoCal area, and this definitely does not compare to the one in Santa Monica (31^st Street) or Yorba Linda/​Ontario/​Chino. For starters, it is extremely packed even at typical off hours. The layout is confusing — finding the machine you want to use could involve a lot of wandering. Finally you have to pay for parking, which is annoying since the rate will be jacked up since you wasted a lot of your time looking for a specific machine instead of working out. Therefore, definitely not one of my places to go. If you really must Super Sport, the one in Santa Monica offers free parking for 2 hours, and the one on the Promenade also allows for free parking if you park in the Promenade’s parking structure.

So bad. I only joined because it’s convenient to my house, but it just isn’t run well. I wish I’d read all these reviews!
The staff acts like you’re bothering their super important employee conversations if you ask about anything. The bathrooms have never been clean that I’ve seen. The water runs just a little trickle, so they have these signs about «conserving water»…but people need to wash their hands! Maybe that’s why I was getting sick every time I went! It’s a cesspool.

Beware! Don’t sign a contract with any 24 Hour Fitness gym. This company is ripping off everyone. I’m sure you’ll hear about a class action lawsuit soon. They will tell that you have a contract to pay a specific amount annually which will never change. Surprise, when it’s time to pay your annual dues you’ll receive a letter indicating that it has become necessary to increase your annual renewal amount in order for them to offer a comprehensive approach to health and fitness. This will happen every year. What a bunch of BULL!!! You cannot ever reach customer service, they don’t answer the phones. Management refuses to help you in any way. They are completely rude and worthless. The only decent people there are those working the front desk. Do yourself a favor. You have many choices of gyms. Don’t join any 24 Hour Fitness.

An absolute dump. A filthy dump. A broken down mess. Rotten smelly locker rooms, broken equipment which never gets repaired.

Not much to say about this place. Ok, so I am lying. Love me some 24hr fitness, but the restrooms itself is not well managed and its kinda uncomfortable when I work out and want to get freshened up in the restroom, there is always a ton of guys in the locker room (not sure why, I only can wonder).
This location is great, but the equipment needs some tending to. This location is just eghhhhh

The 24 Hour Fitness West Hollywood location is my least favorite super sport gym. Located right in the heart of West Hollywood, it’s prime location is the only positive aspect! I only come here for the group classes, so I can only speak for the group classes and women’s locker room.
CONS:
1) Parking: What really bothers me about this gym is that you have to pay for parking! There’s a structured parking lot that validates 2 hours for $ 2 or you can pay for meters on the street. Seriously, if you’re paying $$ for a monthly membership, parking should at least be covered. Perhaps if they covered parking, I might come here more often.
2) Cleanliness: The women’s locker room could definitely be cleaner. Every time I come here, there is at least one restroom stall that is out of order. Also, the other restroom stalls are also not clean and in multiple instances, there isn’t any toilet paper or toilet seat covers. The dressing room stalls cleanliness is questionable as well. One time I found an unwrapped cookie on the bench and another time powdered white stuff.
3) Lack of towels at the front desk: At peak times (6−8pm), there has been multiple instances where they ran out of towels which I found to be pretty annoying.
For a «Super Sport» gym, this West Hollywood location is definitely disappointing!

Ladies and Gentlemen,
Gather ‘Round while I tell you the most disturbing gym story you’ll (hopefully) ever hear.
My parents bought me a one year gym membership to 24 hour fitness for my Christmas present. I was very excited. I picked this gym because it was the most inexpensive, but more importantly, closest to my apartment.
I wasn’t blown away at first, but again, location and price got me.
BUT HERE IT IS!
This afternoon, after my workout I decided to head into the (coed) steam room to relax. I walked in and took a seat in the corner. I looked over to my right and I saw a guy grab another guys junk, over his speedo. This disturbed me, but I did my best to ignore it. I looked over again and one of the guys had turned around and was facing the wall. I didn’t think much of it. THEN, when I looked over a third time, I saw both guys standing there, with their dicks in their hands, slowly jerking themselves off.
Yes, I am not kidding you. This is a true story.
I went in and told the manager. He said he would get someone to go down there. I then decided to speak with the manager in charge of club membership. I told him what happened and that I didn’t want to go to this gym any longer. He responded with something along the lines of, «This kind of frisky play happens in most gyms around West Hollywood, Hollywood and Beverly Hills.» Probably the exact opposite thing of what one should say to a new member who has just explained what they have witnessed.
Although I committed to this gym for a year, I got my full membership refunded because today was the my final day to cancel (they have a 5 day grace period).
I highly recommend going anywhere else but 24 Hour Fitness in West Hollywood. I am scarred for life.

a nice 24 hour next to my cousin’s home.
parking in the adjacent garage is convenient with validation.
lots of space, free weights, treadmills.
all of them a little smelly, but it’s the price you pay to get your sweat on.

I have an All Club Super Sport membership so I use clubs all over southern and northern California. My review is based on this frame of reference.
I know I should be used to it since I live in LA but parking is a problem. Paying for parking at the gym can add up. Most of the other clubs in a 10 mile radius either have free garage parking or there is free street parking if you are willing to walk a few blocks. All of the streets within a mile of this gym are either metered or permit only.
As with the other 24 Hour Fitnesses in the LA area they have made extremely poor use of their space. For a Super Sport of this size and in this location I expect that the equipment should be state of the art (when they upgraded to Super Sport they did not upgrade any equipment) and their classes should be the best. They have mostly the Hoist weight machines which are horrible on your joints and fail to isolate muscle groups and much of their equipment is broken (screws loose on the weight machines making it dangerous to use).
For a Super Sport I would expect that they would offer more Group X classes.
I live 2 miles from this location but I drive 11 miles to another 24 hour fitness because they have better classes and slightly better equipment.

Why is this gym not 24 hours??? Ugh I just started night shift and was hoping I could come here during the night :(

This gym is not significantly better or worse than any other gym I’ve ever been a member of. The layout is a little strange, but nothing you can’t get used to. Locker rooms are spacious and generally clean, most equipment works, staff is friendly.
If I had any complaints it would be about the way my fellow members treat the facilities. Nobody seems to care to rack their weights or wipe down a machine after using it. Not flushing toilets or leaving a mess of toilet paper behind them is an issue too. I agree that the lion’s share of maintenance should go to the staff here, but it’s also up to us members to treat each other with respect by doing our part.

Most disgusting gym ever. No wipes to clean off equipment in between uses. Smells terrible and is poorly ventilated. Honestly, I felt like I was suffocating when I was working out. Also has a pretty good amount of creepy and sickly looking people.

First thing:
Folks, when joining, please remember that you pay $ 2 a visit to park, so if you go 20 times a month, you are paying $ 40 on top of your $ 39 or whatever you pay for month… So, you are really paying $ 79 a month which is essentially what Crunch or some other «premium gyms» cost — No, I am not promoting Crunch, just saying it’s important you take that into consideration.
Negatives:
Personal Training:
There is no designated personal training area. My first training session consisted of me planking, and shifting, and shifting, and shifting to avoid being stepped on! It was absurd to the point the trainer got as irritated as me. I actually ended the session when he had be stretching against support beams on the main floor! lol — Seriously. I thought I was gonna get injured with all the people coming within an inch of stepping on my hand or head — not OK when you are paying for personal training — Sorry 24 hour fitness. You need a designated area.
Locker Rooms:
Disgusting beyond belief. There were numerous wet towels thrown all over the place and they sat there for some time. Toilets were gross too. I wouldn’t shower there unless it was part of science experiment and I would be reimbursed heavily and receive a vaccination shot.
Rush Hour:
Treadmills are accessible, but weights, especially free weight room is packed. Very tough to find someone to let you «work in»
Positives:
Atmosphere downstairs where the treadmills and cardio machines is pretty good. There are a lot of windows and it’s a great place to work out.
Front Desk is pretty friendly
Manager cares a lot about the club, but it’s hard to handle the volume of people
The club has a lot of potential, but needs serious work.

Check it. The place needs some work.
The machines are old and often broken. The parking situation is pretty absurd — paying $ 2 to park can add up. last month I spent more in parking than I did my actual membership — and they don’t have wifi
But, despite all their faults, they still are my go-​to gym. The workers are friendly, attentive and mostly willing to help. They have a variety of equipment suitable for my workout routine and the outdoor pool is great!
You will get what you pay for, but at the end of the day it won’t kill you to check it out.

The thirst is real, West Hollywood! Located deep in the heart of rainbow land, this 24 Hour Fitness is bumpin’. And probably Grindr’n! ;)
The staff is very friendly, the two front desk guys are hilarious and one of them is a total babe. The equipment appeared to be well kept. The unisex bathrooms were meh, could be cleaner. And the lighting inside the restroom is a little too dark. No lights inside the shower.
The biggest seller for me on this location is the outdoor pool. It is just beautiful. Most gyms do not have an outdoor pool, especially the 24 Hour Fitness chain. My only issue with the pool was how busy it was, there were times where I saw 3 people to a lane and that wasn’t pretty. Not only did I see people bumping into each other and ruining a good workout but also some lanes were filled with people who weren’t there for a workout but more for a funzie swim — splish-​splash. Go to your neighborhood pool for that please.
You also have your watchers. You know, the ones that don’t come to workout or swim but to just scope out the place because. THE THIRST IS FUCKING REAL. Like seriously, for a second I thought I was at a bathhouse.
If you want to come to this location, try and figure out the peak times because it gets way too busy here.

This gym is terrible. The weight numbers on all of the machines have rubbed off so you can’t tell what you’re lifting. Same with the weight on the heavy bars (not barbells). I tried asking a few of the people who worked there about it and they say they’ll look into it but nothing ever gets fixed.
The dumbbells stink reek! The pulley machines frequently have their cords assembled incorrectly or at different lengths and half of the cardio machines are usually broken, reset, or jam up while you’re trying to use them.
To make matters worse the whole place is structured as one long hallway in the weight room so if you get stuck behind someone slow or a group forms to chit chat it’s difficult to get around them.
A lot of the merchandise doesn’t have price labels and when I recently asked about an item they had on sale I was told by the person at the desk that they had no idea what they had or where to look if they had additional quantities in stock… Completely clueless!
This gym is disappointing on so many levels.

These last six month have been interesting: sometimes the gym is somewhat clean but there are regular spots that never get cleaned. Doing Calistetic work outs I crawl on the floor and look behind equipments where simply a whipe with a sanitized cloth would do wonders…
The front staff is still not instructed to be friendly — actually, I feel sorry for them, being bonified towel folders… but heck, look up once a while and greet your costumers, would make my world. Gym equipment is lacking maintenance, I can’t phantom why that is not a priority. The TRX straps are disgusting!
Today I received a notification that my membership fee will increase! Seriously? Not for that gym, gotta be kidding me! I’ll glady pay more for another quality oriented gym… 24 hours should make amend and hold on to their neighborhood clients. Whilst some pay 29.99 for the same service I’m now «invited» to help raise the quality of my experience for $ 41.99 — bloody over-​charge someone else!

This place has terrible membership services.
My husband and I have been 24 hour fitness members for over a decade but when we wanted to have a family member work out with us using the online guest pass for one UNCROWDED Tuesday afternoon, we were told our guest would have to pay $ 25 FOR A DAY PASS. Sorry, but working out at this gym is NOT worth even close to that!
Tip: If you bring a guest be sure to tell them that your guest lives within 25 miles of the location otherwise they will charge you. My brother is a school teacher who happens to come home every summer, which is less than 25 miles away. However because his drivers license is for the Bay Area where he teaches, we were told he had to pay. What the heck???
Just because you aren’t a full time resident doesn’t mean that you won’t join a 24 Hour fitness. Isn’t the main selling point for 24 Hour that even though the facilities are shitty, there are convenient shorty facilities everywhere?
Clearly, after this experience, he won’t have any interest in joining 24! Terrible service and hospitality!

I have been a member here for about 4 years and as time goes on the gym is more gross! I posted pix and my review a year back complaining about the fecal matter that is on the shower floors, the piled up dirty towels, the bloody bandaids that sit on the floor or in the sinks. Yet Unilocal decided to send me this response to me posting a legit review of this gross gym. MAR 05, 2015 | 03:45PM PST
Hi Todd,
We’re writing to let you know that we elected to remove one or more of your photos of 24 Hour Fitness from Unilocal because the content didn’t appear to be broadly representative of the business (e.g., wrong business, close-​up of patrons, etc.). Please visit our Content Guidelines (
) for more information, and thanks for helping us keep Unilocal fun and useful for everyone!
Regards,
Yurika
Unilocal Support
San Francisco, California
So let me get this straight. I review this business and took photo’s of the gross floors and Unilocal says they cannot take down bad reviews etc. Yet when a gym like this is has you literally standing in fecal matter in a clogged smelly shower… its not legit? Wtf?! I am posting that this gym is beyond unsanitary yet Unilocal takes it down? To all out there… this gym is beyond disgusting! Public health has written them up many times and the manager of this gym does not care. He has been told tons of times by myself and others… No change!