Wet Pets N Critters

Highly disappointed by my visit yesterday! We shopped here my entire life as a child and I have some very fond memories! I remember having seen the ups and downs, which was always kind of sad. But after yesterday I couldn’t care less, and have a better understanding of why they probably happened.
Apparently you can have a child’s party at this store and the staff will bring various animals in for show and tell, and likely for everyone to pet. As though the animals aren’t poked and proded enough in their cages out front… But it REALLY ticked me off that they were taking a chinchilla into the party of children. A nocturnal animal that can be highly sensitive and easily gets nervous and you’re going to wake it up and take it into a children’s party in the middle of the afternoon?! I watched in horror as this happened. Not only does this animal not belong in a pet store in general, but you’re going to make it part off the petting zoo? Disgusting.
Staff. HIRE AN ADULT! There wasn’t a single adult in sights for the 45 minutes we were in the store. Having a staff of only high school kids is not a great idea. Aside from safety, the knowledge just isn’t there and in some cases is replaced by attitude.
And speaking of knowledge: aquatics. Several of the freshwater aquariums appearrd to have been overfed on what seemed to be a regular basis. There was a sunset gourami with a poop trail at least two inches long. That doesn’t just happen in one feeding. It’s unhealthy for the fish, and gross to look at!
All in all I’m shocked and disappointed. The owner, Laura Blalock, might need to spend some more time in her store getting things in order, and rethink her choice in management staff, and adjust some of her business practices.

DO NOT under any circumstance adapt/​buy a pet from this store. They are inept. We adapted a kitten almost 2 weeks ago and were told it was a she and was between 10 – 12 weeks old. The kitten was actually a male and was only 6 – 8 weeks old and obviously was separated from its mother far too soon.
The kitten became very ill which required a trip to a pet ER for an overnight stay at the cost of over $ 500.00. Vet trip the next day that I haven’t gotten a bill for yet. The kitten died overnight while at the vet. Needless to say, myself nor any member of my family plan to ever set foot inside that place again.
The staff is obviously not qualified.