Mayflower Howard Johnson Hotel

We booked at this hotel BC we knew we would spend the majority of our time with our family so we wanted something moderately priced just to rest our heads if we could find time to do so while visiting. I used booking so we paid about 170 before tax for two nights & had the option to pay when we got there which was very convenient but I wanted to calculate parking & the deposit before we got there so I called the front desk a total of 14 times within 4 hours and no one ever answered and their voicemail was full. While we there the front desk agents barely moved from the desk including the time they sent my husband & I back and forth upstairs 5 different times with different keys for our door before someone got up and came to help so I watched and realized they just ignore the phone but that’s not why I gave this review a 2… I wouldn’t expect much for what I paid but this is where I draw the line…
Our smoke detector fell from the ceiling and hit me and almost hit our 4 month old baby. The front desk and what I assume to be a manager came up & accused us of smoking. I explained to them I have a tiny baby there’s no way anyone had been smoking in the room & this puny guy starts pacing our room as if looking for evidence of smoke. He rolled his eyes, took off his shoes & stood on my bed to put the smoke detector back in. THATS RIGHT, STOOD ON MY BED WHERE MY BABY WAS SLEEPING !!! He then moved my food bag over on my dresser with his foot to better reach it. That’s not the worse of it, when checking out they tried to charge us our $ 100 deposit for the smoke detector. The breakfast was terrible it wasn’t the most amazing hotel in any aspect but we expected that bc of the price but there is some levels of customer service everyone should offer and this place offers none. The same gentleman who stepped on our bed told us he didn’t know what was wrong with our keys he tried to reactivate them so just keep trying then TIL we figure it out. I encountered one pleasant front desk staff who offered to come up & help a gentleman with long hair and suspenders. He was probably the only pleasurable part of our stay.