U-Haul at Cherry Ave

Very knowledgeable and courteous staff. Willing to go the extra mile! We were able to get a hitch and a one of the employees was very knowledgeable about my vehicle and which hitch I should get.

I go here a lot for trailer hitch install and repair and propane. Staff is always pleasant and helpful. Travis the supervisor is especially polite and helpful. Good selection of equipment and they do great hitch wiring and installs with reasonable rates.

Excellent customer service. I was in and out with in minutes. I want to thank Xia Williams for making my rental so pleasant.

I rented a trailer from them a few months ago and the exp was 5 star! Time to unload the storage unit so I figure I’ll get the same trailer since the exp was so good. I make an online reservation and show up to a super long line. Ok, they are busy on a Sunday morning, I get that but after 25 min I finally get to the counter and they guy tells me that my reservation is for the South and Paramount Uhaul location. I was pissed and told him that I made it for this location on Cherry. He says I did but the trailer they had was stolen and they moved my reservation. Wow, great service so when were they going to let me know? I drove to the location he directed me toward and after waiting in line there I found out that Uhaul moved the reservation again to an even further away location. Now, I’ve literally wasted an hour of my time and I just cancel the reservation all together. It took a few extra trips with my truck but so what! I was seething with anger! Will I still use U Haul on Cherry? That’s the question. I probably will since they are literally the closest but I’m not going to rely just on the online reservation system. I’m going to actually call the location the day of and make sure before I go through all that crap again. Then again, I have no need for a trailer or moving truck in the foreseeable!

The guys working here are great. I had to unload a moving crate and was able to order and pick up a truck on the same day. The staff who helped me and my husband were polite, efficient and friendly. They were able to answer my question as to where would be the best places to try and get gasoline before returning. The 15′ truck we rented was in good order. Inside the store, there was everything you might need for packing. So if you need at the last minute a few boxes, packaging for fragile items, tape, etc., you can grab it there. There are a few spots to park your car if you are doing a quick UHaul rental.
The major setback for me was that it can be difficult to get into the lot because it is on a busy street corner. I find the best way to get in is to head east on Carson Street toward the intersection of Carson St and Cherry Avenue. Then the store will be on your right. There is also a second entrance on a small road off of Cherry Avenue on the southwest corner of the intersection.
If I am moving in this area again, I plan to use this UHaul.

Honestly these guys are the most helpful, thorough, reasonable people. Great service, no complaints, all praise.

Jennifer had me in and out in 10 minutes. My whole experience was great! I reserved the trailer online so it was a snap.

The guys here are great for all my motorcycle towing needs!
I first used their service back in 2013 to tow my motorcycle to and from the race track. I have a family van, but rented a truck and motorcycle trailer because I did not have a hitch on the van, nor did I want to load my bike on a steep truck bed.
Fast forward a year and a half later. I finally have a hitch on my van, but do not have a motorcycle trailer. I’ve rented motorcycle trailers here 3 times now and during my first visit after installing a hitch myself, Travis, has been helpful in making sure the hitch and electrical wiring works properly before I rent a trailer.
Also, Rick and Travis has hooked it up with tow balls each time. Will come back again!

This uhaul store is top notch with all employes on top of their game. Except for the woman that constantly talking about there problems and not wanting to hook up trailers the guys here work hard, fast and efficient

Wow. Horrible experience this morning. Don’t come in with an out of state license. They will treat you like a criminal.

Rented a motorcycle trailer from them to tow my Motorcycle to the shop, and I have to admit that it was a pretty painless procedure!

Just want to let everyone know that I had a fantastic customer service experience at this location. I purchased a hitch for my bike rack. Not only did the manager of this location install the hitch, but he put the bike rack together for me and made sure it fit properly.
A few days later I went back because I heard a noise that began when the hitch was installed. The weight of the back of the car appeared to have shifted towards the back, and the spare tire made noise. Travis got to the bottom of this noise and readjusted the spare tire underneath the car.

Travis is fantastic! I went the other day to get propane and me and 3 other people showed up needing service all at once. He was working by himself that day but was extremely courteous and professional. Travis got us all taken care of very quickly considering the lack of personnel. Uhaul, if your reading this, get this man some staff!

Been here a number of times to donate boxes. Everyone here is very friendly and extremely courteous. If I ever need a u-​haul, I think that I will give this place a try. I’m only giving 4 stars because I will have to try their service first.

I had a great experience here. From the moment I pulled up the young guy that works here was quick to answer my questions, test my trailer plug to make sure it worked and show me what trailers were available. By time i walked inside I was all set up and knew exactly what I was getting so I was in and out quick. Again, the young guy was quick to hook up the hitch and give me tips as I hadn’t pulled a trailer in ages. When I brought the trailer back a few hours later he was all over it again and had me out of there fast. Excellent service.

We dropped our U-​haul truck here in the summer of 2010, so this is a belated review. All the staff were friendly and made the check out process a breeze.

We went in on 01÷01÷11, maybe the Desk guy was hung over or just really didnt wanna b at wrk that day… instead of explaining the insurance to us he just pointed to the little debit card swiper screen thingy n said, «the added insurance is on the screen. Green for yes, red for no.» No customer service! But when we returned the truck, it was raining nd the guy outside hussled over to us and took care of us!