Susan Hammond Skin Care

Susan is Awesome! It was my first professional facial and she made it very comfortable and pleasant experience. I would definitely recommend coming here… I came to Susan to rejuvenate my skin told her of my oily skin etc. not realizing what she did would improve my skin long term. It’s been about a week and I haven’t had to pay my skin from excess oil one time since our visit and my skin isn’t overly dry. I’m Amazed!!!

I have gone to Susan twice now, and will absolutely continue to go see her for my skin. She is friendly, warm, knowledgeable and passionate about skin care. Not to mention, reasonable. I have been to a few other places around town where I walk in thinking I am getting one thing and then walk out paying way over what I expected, while not getting results. Susan takes her time to listen and make sure you are taking the best course to achieve your skin goals. She will find what works for you and make sure you get to where you want to be. Thanks so much Susan! Can’t wait for my next treatment!

Compared to other estheticians I’ve met Susan is by far the best. One thing that I love is that she doesn’t try to push you to buy her products or treatments and services that you do not want. She chats with you before you start your service so that way you both exactly know what you want. When I first started seeing Susan, I tried other places to see if I might like it there instead. Huge mistake. Now Susan is the only person I go to for my skin care, and after some research and talking with Susan I opened up to using PCA products which is what she carries.

Suuuuuusssaaannn!!! She’s the best. She is very passionate about her job and her clients. Her peels are amazing as well as her massages! She listens attentively to what we need done to our pretty little faces. Very knowledgable.
Will be visiting her soon! Miss you Susan!

I’ve been an esthetician for over ten years, and recently came to Long Beach on vacation. I was lucky enough to get an appointment with Susan, and it was a huge highlight of my trip! Her warmth and customer care is exceptional. Her facials are so relaxing and my skin has never looked better! I cannot recommend Susan and the Microdermabrasion facial highly enough!

I have been seeing Susan for a little under two years now and I’m surprised I haven’t written a review yet! She is not only amazing at what she does, but an overall genuine person. I always leave my appointments feeling and looking great. She is knowledgeable, honest, and takes sincere pride in all of her work and it shows. I’ve gotten a ton of compliments on my skin and my face has never been more clear. I live close by so I usually ride my bike, but when I’m feeling lazy I drive and have never had an issue with parking. To be quite honest, if Susan were to move to LA I wouldn’t mind making the drive. That’s how great she is! She has gained a lifelong client!

I’ve been seeing Susan for about four months now. I do the monthly microdermabrasion. My skins feels great and the appearance of my skin has improved. The neck, arm, hand and shoulder massage is a great bonus.

I just got a face peel, but I am so pleased with the results.
«If I do say so myself»
Susan is great! The space is great and very calming.
FYI Great natural products cause I am Allergic to everything and no side effects.
Very pleased and defiantly recommend.

Had an advanced treatment facial & really enjoyed it. Susan uses quality product & has very nice touch. Im looking forward to going back.

Susan gave me a wonderful facial, she used mostly all natural organic products as I asked. The products smelled and felt amazing. My skin felt so clean and soft after. The massage, masks, steam, and oils were all so amazing and relaxing. I love the skin and bones product line. I felt the price for the facial was very reasonable. I’ll be back!

Love Susan and her Skin Care Salon. I have sensitive skin and she makes me look and feel so special! Great service and the best products!

My skin has never looked so good. Thank you Susan for your gentle touch. Love that primal flower is with you too. I can shop and bring home pretty flowers and some amazing gifts. My one stop shop and I look better when I leave too!!!

I absolutely loved my facial. I traveled from LA to see Susan and it was well worth it. I felt like I had a face lift afterwards. My skin was glowing and tight. I’m looking forward to going back for my next treatment.
Thank you Susan Hammond Skin Care!

Just had microdebrasion n absolutely loved it. Susan is very knowledgeable n also very down to earth. She included a shoulder massage n I feel like I just stepped out of a jacuzzi. Susan is really amazing. I drive in from Huntington Beach n absolutely love coming here.

Is unfortunate I can’t say it was a good experience with my facial if that’s what u want to call it. It was less than 30 minutes forked over 100 $. She was pleasant to talk to and consulting was nice but the experience of my facial sucked and was not relaxing. Cold water as she barely touched my face to cleanse it. Not even a pre mask or offset a microdermabrasion. Slapped on the peel and that was it… bye bye oh yea eighty bucks please plus gratuity. She talked the whole thirty minutes. No massage or aroma therapy to make it nice. Parking socks too!

Susan Hammond Skin Care is my only stop for a top-​of-​the-​line facial and waxing. I have been suffering from adult onset allergic reactions in the last few years and Susan is ALWAYS mindful of that when using product. She reads labels before using a new product on me and makes sure I am ok with the ingredients. I find this to be exceptional customer service. Susan also has a very quaint and clean establishment. I love the personal service I get each time I walk in. She is the first to greet me and is with me throughout the appointment time. I do not have to deal with multiple customers or service providers when I’m in Susan Hammond Skin Care. The appointment time is for me and ONLY ME. I love that! I would highly recommend any person to book a visit with Susan. You will definitely get your moneys worth and the appointment time will be dedicated solely to you. Further, I really appreciate that she takes her time with each step of the facial and waxing process. I don’t feel rushed or feel as if I’m being shortchanged in the service.
Susan Hammond Skin Care is the best skin care facility in Long Beach!

Late Entry 9÷29÷14, 12:30PM:
First impressions to me has always spoken hugh volumes, when it comes to owners and their business! Susan and her shop did just that for me! Her kindness and attentive personality towards my concerns for my dull, acne-​prone and tired complexion went beyond what most shops in the past has done for me. I work in the medical field and my need to pamper myself showed greatly in my tired complexion and tired eyes. No rest for the medical personal, while we care for others in this aging world.
Susan took into account my past experience with PhotoFacial (Laser involvement), «Regular» facials, glycolic peels with laser treatment, etc. The list can go on and on for ages with my kind of problems in the past. Susan listened and gave me feedback on her Microdermabrasion facial (which I came in for). She was knowledgeable about her treatments from PCA peels to the facials she gives her clients. We went over the need to waiting to see what the microderm can do for me after my first treatment. We discuss that the skin for each individual is different and reacts differently to treatments. Hence, we wait for the beautiful effects of my Microdermabrasion and then proceed towards another facial or peel.
During my treatment, Susan and I had our small conversation here and there, while she prep items and started my treatment. The topic of our conversation I do not remember but the atmosphere of the room was beyond relaxing! All my senses were being catered to and I felt relaxed and sleepy. All the aromatic scents in the air help to further my experience during the facial and I couldn’t help dose in and out (Okay, people I had enough sleep the night before). The scents in the air was crisp and clean smelling and most importantly was not over-​powering like some places.
I cannot wait for my next treatment! Susan and I discussed the PCA peels and my need to stay out of the sun but then again I am stuck inside a building Monday through Friday, so that will not be a problem!
Additionally, Susan was a doll in getting me in on Sunday since I called her Saturday morning and it was last minute. To be honest, I was Unilocaling the word facial in the search engine all Saturday morning and the night before. I was looking for a new place for my facials, since I travel so far from work (Irvine) to home (Long Beach) to my «Facial» shop in Pasadena! Again, best impression I have experienced this year in costumer service. Susan accommodated me not only on a Sunday but also towards the time. I told her that I had a 11AM appointment that same Sunday and she delivered with giving me another appointment slot. It was great overall and finding this new place to add to my beauty regiment!
Great job Susan! I think I’m in love with my soft baby-​butt skin! LOL! Can’t wait to come in again!
Oh, we had a problem with her Microdermabrasion machine’s suctions and crystal deposit on my face towards the very, very, very end. But she still completed the treatment but gave me a gift certificate towards my next treatment! Again, Susan was great! She went above and beyond!

Going to start my review off with saying «WOW». Seriously have never been to such a great salon for waxing! I have been getting brazillian waxes for about 3 years now and have tried probably about 12 different places. Now that I found Susan, not only will I never go anywhere else but I want to refer EVERYONE!
Great customer service! Susan truly cares about all her clients. She makes sure that I leave happy and satisfied about the service i received every single time.
Compared to every other salon I’ve been to, the way Susan waxes doesn’t hurt at all! Almost painless compared to other salons. She’s very personable &enjoys getting to talk to and get to know her clients. She makes it easy to get comfortable in an uncomfortable/​awkward situation (if Brazilians are awkward for you to get). She also makes sure to get every visible hair, which I love. Its the worst to go somewhere, pay money, and leave unhappy with some stragglers. Susan makes sure that doesn’t happen:)
Making appointments are also easy! Text messaging is usually a lot easier for me than calling, and if I ever need to make an appointment I can just text her and she responds quickly! If I get free time and need to make a same day appointment she usually makes sure she can squeeze me in Same day. If not she will make sure to schedule me as soon as possible which I love also.
She has a very nice, comfortable waiting room if someone’s waiting for you. Her prices are very reasonable! I’ve paid up to 80 $ for a Brazillian and I’ve also had friends pay up to 75 $. Susan charged me 55 $ first visit and once I became a regular she bumped it down to 45 $. I’m a student and I’m always searching for the least expensive services. $ 45 for what Susan provides is an amazing deal!
Basically to sum up my review: Susan gives the best Brazillian wax, she’s the sweetest ever, makes sure you leave happy and is very affordable. What more could you want?!

I had been coming here for waxing services for over a year, but no longer since my bad experience with customer service. This past April, this is what I encountered.
Anyone with sensitive skin: Please Beware!!!
As Susan was finishing on waxing an area of my upper inner legs, I was feeling like my legs were on fire. This painful sensation I had not felt before in the past. I told Susan about my legs feeling weird and different, but she paid no mind to what I just told her. She continued to rub that area with post oil.
As two days past, my rash go increasingly worse. I notified her about it on Monday morning, and she advised for me to get it looked at by a doctor. I was rather shocked that she would even mention she hoped it was not a staph infection, in which she stated thereafter it probably was not. Upon questioning her on what she used on my skin. She admitted to me of using a different post oil (without my knowledge) because she claimed she ran out of azulene oil.
I missed a day and a half off from work due to not feeling well and having to drive to two different doctors to get this skin reaction looked at. My rash that had started from my inner legs then spread oddly to other areas of my body because of my t-​cells and the allergic reaction my body was experiencing. Per what was stating from the Dermatologist Doctor.
I did not feel Susan handled my matter professionally. As per my last conversation with her, she kept interrupting me, and rudely spoke over me whenever I was trying to communicate to her. She stated she did not want to argue, yet she was arguementative with me as I addressed the issues. Susan had the nerve to blame the allergic reaction to the towels she uses, and did not believe it came from the post oil she used on me. She was arrogant with stating how long she’s been doing waxing, and found it hard to believe why a rash would spread to other areas. Basically questioning me as if I was making up a story.
After all this, I had asked for a refund back because she did not OFFER me my money back. I would not recommend this place to anyone with sensitive skin.

My review of Susan is long over due. I started going to Susan in Fall of 2013. She has consistently done a wonderful job, high quality products, and a genuinely nice person.
Her prices are more than fair and what I love, always on time. Susan takes the time to speak with her clients about their concerns and confidently executes her solutions.