Northgate Gonzalez Markets

Otra vez hoy como en varias ocasiones anteriores tuve una muy desagradable y pesima experiencia en el departamento de carniceria en la tienda de Wilmington, cada vez esta peor. La mayoria de los carniceros no siguen en lo mas minimo las medidas de HIGIENE. Hoy 01÷04÷16 a las 8:50 p.m. fui a a la carniceria, ordene varias cosas, entre ellas maciza de puerco, crema, panela, chorizo, todo esto el carnicero de nombre CHRISTIAN ZARATE me surtio todo sin haberse cambiado los guantes desde que atendio al anterior cliente. No saben que esto puede contaminar mis alimentos? Es increible que no pongan atencion a algo tan importante como son medidas de higiene. Me gustaria saber que pensaria salubridad de esto. A parte si yo como clienta voy y pido 1 y media libra de carne no quiero ni 1 ni 2 libras solo lo que necesito. Este empleado Christian Zarate aunque le dije la cantidad que ocupaba me dio lo que el quizo. Al referirme a otro de los carniceros para pedirle lo que me faltaba me confronto y basicamente me llamo mentirosa, con una muy mala actitud. Gracias a mi y todos sus demas clientes ustedes estan en el negocio, no menosprecien a uno. Den mejor entrenamiento de servicio al cliente a sus empleados. Espero que alguien serio le de siguimiento a esta queja. Yo ya he mandado email a la corporacion pero parece no importarles. Hable con la gerente de nombre Mayra Gonzalez, a ella le explique la situacion antes mencionada. Vayan mejor a supermercados como Sprouts donde todo es realmente fresco, siguen medidas de higiene y tienen un excelente servicio al cliente.

I would give this location a negative five!!! The worst customer service!!! Oh and that is not the worst part! Spoiled milk ! Spoiled meat!!! No way in the world will I visit this location and makes me double think of ever going back to any Northgate supermarkets! Very disappointed

I just had a very bad experience at this location. I went over to the cooked food section to get a chicken salad, the service was horrible I waited for about 5 min to actually acknowledge that I was there after a while I asked who else can attend to me besides the lady that was there she asked for me to ring the bell then the guy said that the lady who wouldn’t help me in the first place was going to help me I waited a little longer and nothing at this point I was irritated since I only have 30 min for lunch break then I asked another guy who was with the chicken if he can help me he said she would be able to at this point I was so fustrated seeing two guys who where doing nothing and this guy who was at the chicken section turning my request down and the lady not wanting to help me, I said to them is anyone going to help me because this is ridiculous, the lady then said I have all these other people to help and I looked at her and said I was there first and who is the manager so I can’t talk to because this was so unfair, I spoke to a valentine who was really nice and set my complain with him I left work with no chicken salad and an empty stomach, I will not be going to this store ever again. Sorry but I think they should learn to attend to there paying customers better.

Nice little hot deli section, I should of taken some pictures for reference. Ceviche readily available or just some plain old ready for the grill chicken and carne asada. Bring your own bags, as city laws prohibit free bags

I fucking wish this supermarket goes out of business. I live next to these fuckers and the employers are the worse. Just today this security guard harrass me of me stealing baby food. I was like wtf? I bought them yesterday. I’m not very happy with grocery store. I always feel i’m force to shop there cause’ thats the only place i can buy food. But, now that this incident happened i might go shop in albertson’s. At least,

Omg this store is always crowded!!! I usually try to avoid this super market but sometimes i just go and grab veggies and meat thats it!!!

The market itself is alright for dry goods and toiletries. The lines are often very long but whatever… it’s somewhat convenient to shop there. My issue is the horrid customer service at the financial kiosk. Prospera Gonzalez to be exact. The women who work the desk have a very nasty disposition about themselves. Their very unwelcoming if you’re not Hispanic and their customers make the situation worse because 9 times out 10 they don’t know what they, they’re ill prepared as to how to handle their business transactions and the reps go right along with the bs as if no one else’s time is of value. It’s obvious that Giselle is incompetent because she doesn’t know how to multi-​task. Today I made a indirect comment regarding the wait and the clerk Gisele made it a point to come from behind her desk and open the door to tell me to be quiet and that I could go some place else if I gad a problem. Clearly this gangster wannabe with a kiosk job forgot that she was at work. Gisele needs to take a course in «CUSTOMER SERVICE». This would never happen at Vons, Ralphs or any other upstanding business. You can give a gangster wanna be by the name of Gisele a job but you can’t guarantee that she haven’t left her «HOOD Mentally» at home. FYI… just as fast as she came out of the kiosk she went back in even faster. This location is on Cherry & 10^th.

This place is nice and clean. Well stocked most of the time, fresh fruits and veggies. Meat department people are mostly nice and willing to help with a nice attitude. Now the cashier’s are a whole different story!!! Very rude stuck up sorry to say most of the time bitches!!! Some of them are nice and sometimes polite, but there are those that have that I don’t want to be here I don’t give a fuck want you want attitude. I used to love shopping here because it’s down the street from my house but now It’s a pain to go especially when you get stuck with the rude cashier’s.

This is for the deli. I went there craving chicken mac salad as they are found in most latino market.s. I ordered it from the deli ½ lb for for my lunch. It was gross. It tasted old and or spoiled I took a bite and thew the rest away. No point in taking it back since I was already at work. I really wanted to like this place since in the past we’ve catered lunch from the deli; carnitas rice and beans. unfortunately I doubt i’ll be back.
I gave it a 1 star for the deli.
The service was pleasant. The cashier in the front was nice and pleasant as well. At 1:30pm this place is busy, i’d say busier than most. They have great low prices on a bunch items including produce which I noticed walking to the deli. And for the most part the place is pretty clean.

I really enjoy this newly remodeled store, it had its grand opening not that long ago! I like the overall selection of food, the bakery is really good at this spot!

When you first enter, the most amazing smell of freshly baked goods hit your nose and you have to remind yourself that you’re not in heaven but in a Mexican grocery store. The smell is simply divine.
I really love shopping at this grocery store. The prices are fairly low especially the produce. They have a wide selection of fruits and vegetables which are really good quality. Often times I’ll find fruits and vegetables from my native country (Jamaica) here as well which is always a great treat.
It would help to speak some Spanish since all the employees are Spanish speaking and only a few of them speak English. The few times I’ve had questions, I was always able to find a English speaking staff who was always super helpful.
Last Christmas after being unable to get my Tamales from my old neighbor whose Mexican grandma makes the absolutely best Tamales, I ordered a few from here and they were delicious. If I’m not able to contact my old neighbor again, I’ll probably continue ordering from here.

I LOVE this place because I can find anything MEXICAN! Their carniceria has gotten better… it used to smell bad about a year ago. Looks like they finally got new coolers ;-) Their pan dulce has become a disappointment over the years but the pan de muerto was good this year!

If you go in this store be prepared to be stuck in there for a LOOOOONG time. Its SOOOO packed in there, everyone is rude, no body knows how to say «excuse me» to move. The isles are so skinny and theres always workers stocking shelves in the middle of the day so you cant even get by. The meat always smells rotten and looks brown and old. And the worst thing ever, the cashiers are SOOOOO SLOOWWWW!!! They move like snails, dont know how to bag food correctly and they have comversations with each other without even Acknowledging you.

Northgate is a good place to shop for produce and if you need to pick up a few items. Their stock options are limited (it’s not Vons) but if you need to make last minute dinner it’s worth stopping in.
Be prepared for long lines. Not only do they usually have only one or two checkouts available everyone here likes to chitchat. I’ve come here for an onion and ended up waiting in line for almost 10 minutes while everyone ahead of me talks it up with the checkout lady.
The staff is friendly, although many of them don’t speak English. But they’ll find you someone who does.
They have organic options now and the front of the store. No organic produce though. But the produce here is good and inexpensive.

As soon as I walked in the supermarket I was immediately greeted by the employers that were outside. I was helped by a man named Ramon he helped me pick my fruits such as watermelons, because im not very good with that haha :).I continue with my shopping with the meat section they were very informative and helpful. Once i reached my destination to the cash register it made me feel like an even more valued customer. I was helped by her name was Kattia, she was extremley polite and super helpful and not to mention really fast serive. She had amazing communication and customer skills. I always go to her line because i can dpend on her to keep the lne going as fast as possible. After all i love the service and food that are provided at thuis location. Thank you Northgate for your incredible service!

Was just here a few days ago and i thought it was disgusting. First off, the parking lot is a nightmare. You’ll be stuck in there for what seems like hours because of how chaotic it is. As soon as you walk in, multiply the chaos by 5 or so. There’s screaming kids everywhere and just tons of people. It’s extremely claustrophobic feeling on the inside. I know most mexican markets have a certain smell to them, but the smell of this one was just awful. I couldn’t even tell you what it was. Possibly spoiled meat? I’m not really sure. The only plus side was that the produce section is so cheap. Which is why I went there. You can get so many fruits and veggies for a fraction of the cost you’d spend at Ralph’s or Von’s.
There’s is another one of these markets across the port that is a a whole lot better kept. I won’t be returning to this market and instead make the drive across town.
Correction! The one on 10^th and cherry is perfect! Big open and clean. Very nice staff.

First of all my mom placed an order at the Bakery for a strawberry cake for my birthday, the day before. The lady at the register was horrible. My mom was telling me that the lady was giving her the wrong prices. But at the end she paid for what I wanted which was a white cake with mocha frosting and fresh strawberry fruit inside the cake for 15.99. They charged an extra $ 2.99 for fresh fruit.
So the day of my birthday and it was finally time to cut the cake. I was excited and my family and friends were here and i cut a piece so see NOT A SINGLE FREAKING strawberrie, nothing, zero, nada! You could of imagined how mad i was, given it my bday and my mom had ordered a cake to my liking and there was only bread with mocha filling in the middle.
My mom had paid extra for fresh fruit to be added and nothing. So i didn’t even eat the damn cake! I called that night to complain and someone told me they couldn’t do anything to call back tomorrow morning so we did and even then they kept my mom on the phone for so freaking long to just get ahold of the damn manager.
My mom hung up because nobody was helping her and i had to go to the market and complain myself. When i get there the lady has the nerve to tell me they didn’t have the things they needed to make my cake and she offered me a Chocoflan. First of all the chocoflan is disgusting looking, the flan had so many holes, THAT IS NOT HOW A FLAN SHOULD LOOK!!! A flan is smooth, that’s how u know the flan is going to taste good. Anyways i had ordered a cake because that’s what i wanted! NOT a chocoflan! So i decided to just get my $ back! So My bday cake was ruined! I ended up WITH NO FUCKING CAKE!
That was my first expericence at their bakery! NEVER EVER AM I GOING BACK THERE AGAIN!!! HORRIBLE SERVICE!!!

nice market straight up in the hood. if you have the nerves to make it there, please make sure you grab some carne asada’s from the butcher shop. Its a very clean looking butcher shop and the selections are very good. as for rest of the store. The aisles are narrow but theres plently of check out counters to move you fast. Also a ++ is they give you free reuseable plastic bags. Nice thing to have when you forgot yours once again!

I had chicharrones tacos for the first time at a friend’s party and was craving for some more the next day. One of my coworkers recommended this market. As soon as I walked in, I noticed the smell of sweet freshly baked bread. So tempting, with display cases of several types of bread like I’m in a candy shop! I’ve had the tres leche cake from here awhile back and it was delicious!
I had to tell myself, «no, focus on the chicharrones.» As I made my way to the back of the market I was amazed to see that they had several types of fresh queso fresco. I picked up some queso oaxaca deshebrado to mimic the cheese quesadilla I had the other night. I definitely enjoyed it more with white cheese and white corn tortilla. They had several types of chicharrones to choose from too.
This place was very clean. The workers spoke broken English but was super courteous and asked if I needed some assistance. Small parking lot, which wasn’t an issue for me in the morning. This place seriously beats any Mexican market in my neck of the woods!

This is my go to market for almost everything I need. Haven’t even been to one of the big chain markets, since I moved here a little over a year ago, and I can walk there from home! It’s a Mexican style market, and stock, flavors, and ambience reflect that. I always feel welcome there and although my spanish is lousy, I have always been helped with extreme courtesy.
The produce section is amazing for such a small market, the selection is huge, fresh, and the prices are crazy good. There is a fresh bakery and the bolilios are hot out of the oven every few hours. The carniceria is large and busy, and full of good things. The butchers are big time helpful whenever I need something special. There is also a deli with an endless array of fresh salsas, hot foods and great service.
This place gets busy, and standing in line and getting to know my new neighborhood and neighbors is part of the experience. In a way, it’s probably a lot like going to market a long time ago, and I don’t mind being slowed down at all.

Great market with an emphasis on Latin American foods and products. Stopped here the other night to pick up dinner and some groceries. Their rotisserie chicken rivals that of Costco’s and it’s a steal for about $ 5. I also grabbed some buffalo wings, pupusas, blue corn tortillas and two types of salsa. Every thing was freshly made and hot, so when I got home it was dinner time!
They also have a great meat counter and very fresh veggies. One item that I never find at Ralphs or Vons is fresh garbanzo beans. If you’ve only had the canned ones, you ‘re in for a treat with the fresh ones!
Next time? Gotta go back for some beef tendons.