Marshalls

nice exp and clean

Ok so yeah I love Marshalls (but honestly who doesn’t?!) lol. Store usually carries pretty cool stuff & is kept pretty clean.
I’ve had some nice home & holiday décor finds.

Just another Bargain Basement. Run of the mill, same ol’, same ol’. Found a few things.

Horrible customer service! I returned something and they never gave me back my money and then started to fight with me about it. I still never got my money and will never shop her again!!!

I love this Marshalls! The store is very clean. The staff is very friendly. I come here once a week. There’s a really nice girl who works the register. I wish I knew her name!

My wife loves Marshall’s so she spotted it on the drive up from the south. We both got some really good deals I picked up a very comfy pair of Puma sweat pants + Marmot winter thermal shirt (good deals in Cali on these) and she picked a nice shirt. The place can really be hit or miss and this time it was a hit but many times it can be a miss!
Amazing how much old out of style clothing they have that they should just donate to a church fundraiser or give to the poor. It’s amazing how many odd colours, odd sizes and weird finds you can seek out here!
The only caution I provide here is that as most Marshalls, Ross and TJ Maxx tend to be a bit of a mess at times. This one wasn’t too bad but the deals were pretty good!

This is THE WORST Marshalls!!! Their Merchandising Manager, Nathan should not be in charge and should stick with Merchandising and NOT customer service.
I have been shopping at Marshalls for over 30 years and today was worst customer service experience I have ever had. Tell me why an item can be sold but can not be returned because the ticket or item number is «invalid»??? Makes no sense!!! And why Nathan was willing to lose a customer over what is obviously Marshall’s system error is baffling!!! This was a 29.99 item folks!

I love Marshall’s for cheap name brand clothes. I buy my husbands clothes and my dresses here. I also find cheap kitchen gadgets and house gadgets here. I love how cheap baking pans here and platters are for parties here. It’s a great place.

They always have such awful lighting in these types of store that really scream warehouse. This location has a pretty decent selection and pretty well maintained. Employees here are decent and there’s plenty of parking.

I’ve been here a couple times and I know it is a low end department store but with that being said they could take care if the place a bit better. The place was a mess nothing was organized, the dressing room didn’t have a lock on it and was extremely hot inside for some reason.
When I got to the register something I had was marked wrong and was more money than the tag said. Which wasn’t a big deal I had the money but the rude clerk wasn’t friendly about it at all and when I said I was under the impression that even if it is marked wrong they have to eat the price. This caused the girl to start rolling her eyes and really just being a complete jerk.
Very disappointed in the way I was treated.

Usually pretty good selection of clothes and shoes, they’ve done such a great job now of trying to keep the place organize. At times it can be a bit chaotic insides especially so close to closing time and they tend to have limited quantity if each size, so that can be a bummer if there is something you really like. I can appreciate that tonight as the line was getting long each and every employee got on their registers to help, kudos for being efficient.

Fast returns

I’ve been shopping at Marshall’s for over 15 years and never experienced the terrible customer service that I did today. I came in with a return and went to the front counter to leave my bag and get a ticket when the cashier Beatriz rudely barked at me that I need to get in line but then realized I was just leaving a bag up front and grabbed my bag without apologizing. I then had the misfortune of having to interact with Beatriz yet again when I went exchange my returns. One of the shirts I returned had some deodorant on it from trying it on at the store and at home. Beatriz threw a tissy fit calling over 2 people to look at it and of course they agreed that it could be returned without problem. She wasn’t happy about that so she then proceeded to harass me because the shirt price tag was stapled to my receipt (which is the way they sold it to me since the tag had come off) and decided to go on a witch hunt to prove I was a thief.
The worst part has yet to come… I returned a pair of pants (with the tag on which also had a receipt) but Beatriz took it upon herself to «run a scan» because she «has never seen this brand sold here» and also because she said «we don’t attach tags like this» which is insane because the price tag was exactly that way when I bought them and there was NOTHING different about how it was attached compared to any other item I’ve ever bought there!!! I told her that there is no way they’re not taking them back because that is EXACTLY how I bought them, not to mention the price tag and receipt were with the item! She decided to call the manager up front saying that I wanted to speak with him which I NEVER said but of course the manager was not free but luckily the cashier next to her who seemed a lot nicer and more senior in the company told her to just return the pants.
Lastly, there was no price tag on the shoes I wanted to buy (are you seeing a theme here with this Marshalls?!) and Beatriz made sure to take an extra long time looking for another pair of shoes (which of course there weren’t any as I had already established when I looked).
I told this cashier that I’ve been shopping at Marshalls for years and have never had these problems and her response was that she was «doing her job». Doing your job?!? I didn’t know that doing your job entailed going out of your way to be disrespectful to customers and accuse them of stealing, my bad!
My advice? I like Marshalls as a company but do yourself a huge favor and avoid this location– unless you like buying stuff that is missing price tags and being treated like crap by their employees that hate their jobs and take it out on you when you try to return things.

Great place to shop, everyone that works there is really nice and they keep the store super neat and organized!

Like every one of these types of stores (Ross, TJ Max, etc.) this place has it hits and misses.
They have horribly tacky items, and some that are pretty amazing finds.
If you space out your visits every other week or once a month, you’ll be certain to find a gem here or there.

This place is so hit or miss… I have come here many times and found amazing deals… but I’ve also come here and walked out completely empty handed… it’s a crapshoot… GOOD LUCK
The place could definitely use some tidying up and would definitely benefit from being better organized so that you could actually find things to buy without having to search high and low for the right size and such.

I found 4 really nice shirts two weeks ago, one Kenneth Cole at 40% off, one by Chaps and to more by Calvin Klein also at 40% off.
I could never were these clothes before because my man boobs, muscles and blubber (all gone!) made me look as uncomfortable as I felt and, the cost was $ 86 and some change.
I now am able to wear large in a shirt and at 65 pounds lighter and at 170 pounds I bring new meaning to the word svelte!
I’m a 32 waist-​30 inseam too as opposed to a 38 waist-​32 inseam!
My current weight is 170 pounds (lowest was 165 last week-​but I fasted) and it is so cool to come in, try on new clothes and not have to pick through the XXX-​XX-​X Large section anymore.
The two pairs of of Polo and Polo Club Jeans were also 40% off ($ 35 and change for the two of them) and, I’m so glad to sport them.
I mean my pants and shorts would fall right to the floor without a belt (for all of the wrong reasons. LOL!) before.
They really have cleaned up, reorganized this store and hired some very pleasant and helpful staff too.
The selections are great and even the clearance racks had nice things but, I exercised self control as I upgrade my wardrobe for Fall & Winter and, in January for Spring & Summer.
Also, I’ve purchased some very nice linens of good quality here and the walk down that condiment aisle full of goodies always gets me; especially if they have coffees, capers, seasonings and cooking items and the like.
In this economy, Marshall’s is stepping up to the plate and truly IMO knows that even those who can afford to shop at Nordstroms and other store’s of the like, the merchandise they are providing is quality merchandise that looks as if you had purchased those items at those types of businesses.
When it comes to my health, appearance and just down right self esteem Marshall’s clothing helps me remain that way in a humble and not egocentric way that:

I enjoy shopping at Marshalls, the only problem I have (and this is for practically any store I go to… except for Nordstrom) is finding a wide selection of nice Tommy Bahamas, RL Polos, or Under Armor golf polos in 2XL! Most places only have a handful to select from and colors that scream.
I did find Cole Haan sunglasses for $ 10 and an RL snuggy throw that feels amazing for $ 20! I love great deals!

I entered this Marshall’s not expecting much. In store were brands such as True Religion, Ed Hardy, Polo, Nautica and some brands with which I am not familiar. It kind of reminded me of Macy’s, except that the prices were lower and Marshall’s was smaller and less attractive looking.
The shoe department looked promising at first but when the best thing I found were Juicy Couture ivory patent leather pumps, I walked away. Cute shoes, but I don’t usually wear that color/​style.
I departed Marshall’s after having purchased a couple items. The price was reasonable. It struck as me as odd that the cashier asked me if I wanted a TJX card. Instinctively I politely declined.
Side note: either earlier this year or last year, this Marshall’s carried 50 Cent’s G-​Unit apparel. I found that interesting.

Monica P. takes a day off. Finally.
I need to take more time off, because when you remove me from my safe beige cubicle with fluorescent lighting I don’t know what to do with myself. I had the whole day to do whatever I wanted and what did I choose to do? Shop for clothes, to wear to work.
I usually go to Ross and never given much thought to Marshalls. I figured I’d go a little crazy and try someplace new. The store is well kept and organized. When I picked up a hanger from the rack that was labelled ‘large’ the t-​shirt and the hanger was actually… a size large. Imagine that!
The quality of the clothing is better too. There’s the designer stuff up front as soon as you walk in the store… Michael Kors, Calvin Klein etc… but when you venture into the larger racks in the middle of the store you have to sort through a lot of junk to find some gems.
In my opinion, the shoe and handbag selection is not as good as it is at Ross. But I’ll definitely add Marshalls to my list of places to shop at the next time I have a day off… whenever that might happen.