Long Beach Security Storage

Pass these guys up and find another place!
According the the website, this place opens at 9AM Sunday morning. My wife shows up at 9:05, with movers, to empty our unit. The woman at the desk, told her the elevators don’t run until 10AM. Nowhere on the website does it mention this! BS! She begrudgingly got off her butt to run the elevator for her. They also take an hour break for lunch at 1PM, so your have no elevator access to get to your unit at this time. Again… never mentioned on their website.
We had an issue with the lock, which we bought there. The key broke off in the lock and the woman told my wife she’d have to go to the manufacturer to get the lock replaced. Mean time, we are paying movers to stand around because their employee couldn’t get it opened. Our mover was finally able to get the lock opened.
They also, either don’t care or don’t monitor, their 7 floors as there are often times people «living there» and running their business out of their units. These people tend to get upset when you ask them to remove their stuff from the narrow hallways.
Our first clue this place was bad news when we first move our stuff in and a transient was sleeping in the hallway on the 7^th floor!
I’m so glad we no longer have to deal with these unprofessional people.
Do yourself a favor and find another, more professional (and reputable) place to store your stuff.

Do not under any circumstances store your stuff at this place. When we opened up our unit after one month of storage, we discovered mice droppings and pee all over everything. When we approached the management about this problem, they said they were aware of it, but there was only so much they could do. We contacted our insurance carrier and found out we could not file a claim.
The management of this place should have disclosed the mice problem to potential renters.
If you value your stuff, do not rent from this place!

Convenient location, easy loading/​unloading with carts and freight elevator, and hassle free customer service. Couldn’t ask for more!

Storage units here are priced well, and the elevator is huge, but that’s about the only thing I liked about storing my things here. This place always seems to be short staffed, and the workers never seem to be in a good mood. They’re always grumpy and sometimes just rude! The hours are also super inconvenient and they keep shortening them! First they took 15 minutes off the closing time, and now there’s an hour gap for lunch mid-​day. Today I went to move out of my unit at 8:30am, and the place was completely locked up! They were supposed to open at 8, and I had confirmed with them the day before that it would be open. I had to call their other location (in signal hill) to ask them to contact someone to come open it up. They finally got there at 9:30am. So it opened an hour and a half late, for an «emergency.» I bet the worker just overslept! So glad to be out of this place.

Unilocal OFFER NOT ACCEPTED HERE!
I came in with the Unilocal offer which they refused to honor. The receptionist was less than friendly before I said a word and continued making phone calls while I stood their awkwardly. When I said I wanted to get a unit and told her about the Unilocal offer she said they don’t have a Unilocal offer. So I showed her on my phone. She got up and talked to the manager and I overheard him saying they weren’t going to honor it and someone should have taken it down. So she offered me 25% off my first month because I was actually saving more… uh no. I can do math. I told her I would look elsewhere for a company that honors it’s offers.

This place is great. Low cost, super convenient location, and the people were very helpful. The huge loading dock in the back is priceless too!

I’ve been paying them lots of money over the years because I can’t bear to throw away my old crap. Sad, huh? It’s not their fault, I know. How can I bear to throw away my old skates, stuffed animals, books, or other things I’ve already forgotten!
It’s very easy to find on Anaheim. Just look for the big tall YELLOW building. The entrance and parking is a bit tricky. You only go through the main entrance to pay your rent or buy supplies. If you actually want to take or store stuff then you have to drive through the little alleyway and park in their loading dock. They offer big cart pallets so you don’t have to exert yourself too much. Chances are your storage won’t be on the first floor. One of the service guys will take you on the big freight like elevator to whatever floor your crap lovingly resides. The lights are on timer so twist it! All the storage units are keep in a cool and dry environment so no worries that anything will fade except your memories of them. Once you’re done with your business, you can either push the black call button or scream what floor you’re on so the elevator can take you down back to earth. The service guys can’t help you load or unload so don’t ask. All in all, I’ve had no complaints.