Long Beach Cyclery

excellent customer service! they helped me on a warranty of a bike I got years ago (I didnt get the bike from their shop) because it was a brand they currently carried. thats the true sign of great service… when they never made the sale in the first place but they still stand behind their brands! I’m very happy!

Bryan (owner) fixed my flat on my morning commute. He opened early to get me on my way. Much appreciated and he has earned by business!

Best shop in Long Beach or within a 25-​mile radius. Brian (owner) has been in the business for a long time and has raced bikes most of his adult life so he knows the demands of his customers from serious racers to weekend hobbyists, to urban cruisers. I personally trust no one else to work on my bike or to recommend a new piece of gear.
LBC isn’t trying to do a bunch of catalog volume on cheaply-​made crap you don’t need. They are a 100% customer-​focused shop and stand behind everything they service and sell 110%.
Not to mention LBC has a Saturday shop ride starting form the shop at 7am and that goes about 50 miles. It’s a great opportunity to connect with a really good group of riders, learn how to ride safely in a group, and get fit!
Best shop in Long Beach!

I was looking for new rims, new tires and to redo my hand brake line. So, this is the first bike shop I tried. I came in and I was the only customer in at the time and the younger kid started helping me. Nobody was working on bikes at the time. I told him I was looking for new rims and what were some options. The kid showed me a couple different options as far as bolted or quick release rims. So, I asked is there anymore options other than that. The kid turned to the other person working there (I believe his name is Brian), Brian replied to the kid with a nasty outburst «what do you mean other options?!». I was kind of a bit offended being that that was originally my question and it seemed like he was basically saying my question was dumb, indirectly, but I let it go. I told him options like colors, brands, mags, spokes? I wanted options to see what I may have an interest in more. We got past that, I picked out some rims. We went on to tires. The kid showed me some tires, I ended up picking out tires fairly quickly. Also, wanted my brake line replaced. We added everything up. The kid said to come in around the same time tomorrow and it would be done. Ok, no problem.
So, I go in the next day around the same time. I first walk in and again I am the only customer. As I walk in I don’t get a hi, hello, how are you, no greeting whatsoever. Thought that was kind of odd since the store isn’t that big and as you walk in, the cash counter is straight ahead and both workers are there in plain sight and can see me. So, I get to the counter and the first thing Brian says is «it’s not done yet». He said «it should be done around 5 pm». The kid says «we got swamped» as he was working on bikes. I remember the day before they were not working on bikes and of course my bike was already in, so how did all these other bikes get worked on before mine? I said «ok, I appreciate it» and left. As I was driving home I was thinking about it and decided to go back and get my bike before they started working on it just based on the fact that I didn’t like the attitude and work ethic of this bike shop. Also, their prices are higher than most other bikes shops I’ve searched after. I don’t recommend this place if you like good quality customer service.
I ended up going to another bike shop and it was like night and day. They greeted me as I walked in, they were happy to help, and appreciated my business.

This shop has saved me twice now. It will be the only be shop that I go to unless I’m traveling. The first time I was in they fixed a the creak when I pedaled. I thought it was coming from the crank. Turns out it was from the pivot points on the rear suspension. They replaced the chain and tuned it up. I don’t recall the price, but the was reasonable considering the took the whole rear triangle off of my bike. The next time I went in, was to fix Lakewood cyclery mistakes on a simple derailer adjustment. They wanted to keep it over night to make sure it was perfect, but I told them to see what they could do if possible and then if needed they could keep it. I spoke to the about my previous experience with them and my experience at Lakewood cyclery. Priced out a bike for my boss and for some other work on my bike. They told me no charge. I gave them $ 10 anyways for being awesome, and getting my bike back to perfection.

Very clean and well organized shop. They gave me some fun ideas for Valentine’s Day

Awesome shop, dropped of my niner and left it in good hands, the removed and replaced the disc brakes & the cassette.
Bike is running great!
Than you

This bike store rocks ! I brought in my old crappy bike that is so neglected and in need of repair I was embarrassed to admit it’s mine. I ride this bike every single weekday (a short distance) taking my kids to school. It took a long time of neglect to get this bad. With a LONG list of repairs needed they squeezed me in yesterday and had the whole thing done in ½ day so I could take my kids to school again this morning. I’m familiar with the price of some of the repairs (quoted from another bike store) and my total bill here was less than I could have EVER expected at our old bike shop. I will now drive the extra 3 miles to do business at this bike shop from now on.

Excellent customer service. Everyone in the shop always has good suggestions and the prices for bikes and services are very fair. So glad to finally have a bike shop in the neighborhood! Now if they could just stay open a little later…

OK so I have been checking over the years with a bunch of bike shops as I have been tired of replacing spokes every time I hit a pothole or am forced to come off a curb. The first time I went to Long Beach Cyclery was because they were the only place that had the tool to remove the freewheel-​cassette so that I could replace spokes on the right side of my rear wheel. I talked with Long Beach Cyclery about my idea of replacing my wheels with something other than spoke rims, and none of the bike shops I have gone to carry anything other than spoke wheels. They supported my idea and then I e-​mailed them the eBay pages of the rims that I was looking at too see what would work and to see what else would be needed to do the installation. At first I tried to get a pair of Spin Tri-​Spoke rims but found the price of them was just a little high for rims made by a company that is no longer in business, so what I ended up going with was the heavier choice the alloy wheels. The bike I have is a 26″ NEXT Avalon aluminum frame mountain bike that sells at Walmart for just over a hundred and by the time I was done with the conversion I was into it for like four hundred and fifty, but now this bike rides and performs like no other bike I have ever ridden. Along with the fact that I have now one more gear the performance of how smooth it shifts and the way it rolls is amazing, as before it would take twice as long to go somewhere along with it now being a more comfortable ride. I will be looking forward to the next bike that I do and with working with Long Beach Cyclery to see how that one comes out.

I’m a avid cyclist looking to buy for a specific bike for my son.
They’re close to my work so I called them up and talked to Bryan. He said that they had that bike and color on order and would call me once it gets in. He calls me the moment it arrives and lets me know when it would be ready. When I went to pickup the bike and they took the time to do some adjustments to get the bike just right with a great attitude.
The shop is more road bike centric with some bikes for the casual rider. Makes sense based on location they are at. Not a knock at all for that, but just something to note if you’re a Mtn Biker.

I always like to give our local merchants the first shot at my business. Long Beach Cyclery didn’t disappoint. The interior of the shop is clean and well laid out. They offer a broad selection of bikes for the serious cyclist to the daily commuter. I have always had a road bike but I wanted to transition to a more comfortable bike since I no longer go the distances I used to ride. Bryan and his employee (I wish I could remember the young man’s name) were awesome. They were very patient with me and were not hard sell at all which I appreciated. I ended up with a Giant bike and I love it.

Second visit three months prior to my last, place is still as good as ever. One of the classier looking bike shops I’ve been to, and the workers are just great. Surprised that the guy who helped me during my last visit still remembered me!
They put my bike on the repair stand to check out any problems and fixed a really minor problem for me for free! Sounds like common courtesy, but there’s a lot of bike shops out there that wouldn’t go that little inch for you without payment.
Picked up new cages, some of their really neat looking custom water bottles, spare tube, and a Presta valve adapter for my first ever road bike that I just got! Love this shop and I’ll probably try joining them for their Saturday group ride for the first time this upcoming week!

This five star rating is for Bryan and his customer service;
After over five months riding the bike purchased from them, I learned from another bike shop that the frame was small and unsafe to use though the ride was comfortable. I was upset. I immediately phoned them and angrily complained. Brian wasn’t readily available that time, and I was asked to call few days after. My head already cooled off when I finally spoke with Brian and explained him the issue. Brian listened to me intently over the phone, encouraged then advised me to bring over the bike. I brought the bike the following day. He looked at it and said he’ll do his homework and asked me to leave my bike. Later on that day, he gave me a call as promised and told me that he’ll get the bike frame replaced. I was very pleased with the solution he came up with; I felt that he had gone far and beyond solving the issue. Few days later, I received my bike with the right size frame free of charge.
No apology was received from the guy who sold me wrong size. I just thought he was novice like me and young to lose his job so I don’t wanna push the issue. I’m just happy that my bike problem was solved. I’ll do business with them again and seek for Brian’s experience.

Wow! I just read Otieno’s experience and was surprised that someone else had a similar experience to mine.
I was born and raised in this area, and I’m an avid bike enthusiast. I needed a spoke wrench for an old bike I was refusbishing, so I thought I would go to this store since I have never been there before. The one fellow who greeted me was kind and friendly. The Old Guy behind the counter was not.
The Old Guy straight out mad dogged me. Stared me down with a frown, arms folded. I’m an ethnic mix of Latino and Pacific Islander. I attempted to make light of the situation and smiled and said «hello». No response. He continued to stare at me in silence. I just shrugged it off and made my purchase.
I then walked outside and used the tool to tighten my spokes. While I was there, several elderly Caucasian customers walked in to purchase bike equipment. Old Man Frowny was all smiles and laughs to them. When I walked back into the store to throw away the trash from the packaging of my purchase, I was once again given a mean stare and a frown.
If anyone from this store would like to respond to this review, and to Otieno’s review as well, it would be welcomed.
I’m sure this is just a misunderstanding. A coincidence, that will be easily resolved once we are enlightened by the words of Old Man Grumpus and whoever else may be accidentally acting «racist» to people of ethnicity in our community.

Thanks Brian for putting my bike together, and having it a day earlier than scheduled. I love my new Cannondale! Thank you so much for showing me how to use the gears and also for making sure it fits right.

I have been to other bike shops and sometimes it seems your not welcome or your not cyclist enough for them. Or you don’t patronize them enough.
Every time I come to long beach cyclery I feel welcomed andI could hang out and not a hint of them not wanting me there is felt. I’ve taken my bike here and they do an extremely professional job on everything they’ve done to it. To truing my wheels. Adjusting my gears. Replacing my bar tape. Etc. I wouldn’t go any where else. Very reasonable prices and cheap labor fees. Bryant and Seymour are very passionate of what they do. And sometimes you don’t see that in other bike shops.

I go in here all the time, but never really buy anything expensive. Brian, the owner, is quite helpful if you need help or anything.
they have an array of bikes from high end to grocery getters, so there’s a bike for anyone really. (it’s not an elitist bike shop if that’s what you’re trying to get at)
They mostly have cdales, looks, focus, and KHS. So it’s not super high end, which fits the area quite well.
they do services, have gels, bike stuff (duh), and are helpful!
I rec it!

Best bike shop in LB without a doubt!!!
I’ve taken my late 90’s Trek road bike in for service a few times since they’ve opened and I’m always pleasantly surprised at how inexpensive the repairs and service are! It’s nice not to have to worry about getting ripped off (as I have with Jax in the past)!!!
Love this LBS!!!

Did you know that Long Beach is a very bike friendly city? Yes it is. It’s pretty evident when you visit downtown LB. But when I was shopping to support small businesses this past weekend, it was a pleasant surprise to see Long Beach Cyclery as nice addition to the community.
Long Beach Cyclery is located on Long Beach Blvd in Bixby Knolls. There is street parking and parking in the back area, but it is limited due to the residential area.
I stopped by the store earlier this evening to see if they were open. I walked up to the door to get a closer look. The man working inside called me in. Brian, the owner told me the shop’s grand opening this Saturday 12÷3÷11. Doors will be opened at 11am. I thought that was really nice of him to let me shop around his store even though the store wasn’t even open to the public yet. I practically had the place to myself, besides a couple of other guys assisting him with the set up. Super nice guy.
I can’t even recall what used to be here, but I am sure glad businesses like this are popping up. I’ve noticed that there has been a resurgence in bike shops opening up around Long Beach. Hungtington Beach may have ‘Surf City’, but I would be happy if Long Beach did end up being known as a bike friendly city. It’s a win-​win situation for everyone. People get a chance to incorporate some sort of exercise in their life and it’s easy in the pocket book and the air is less polluted.
They sell all types of bikes and they work on all types of bikes. The shop specializes in Cannondale, Focus and KHS bikes. They definitely are a commuter friendly type of bicycle shop.
I was just surprised that the business owner was kind enough to let me into his store to shop. Can’t wait to bring my bike in for a tune up (cost– approx $ 60).