Forever 21

Went there during the weekend and stopped inside because I saw a shirt in the window that I wanted. I looked all over the store and couldn’t find it. «No, problem, I’ll just ask for help,» I thought. Nope. There were maybe three employees there, one in the fitting find, one as a cashier, and the third was a girl folding clothing so slow I think the entire time I was there she folded one shirt. She was behind a register in a wall of clothing so getting her attention did not happen.
Listen, I was once an apathetic teen-​early twenty-​something, but if you’re going to hire apathetic staff at least hire more. Others were also others looking for staff. I just ended up leaving. I’ll agree with another reviewer that the prices here aren’t different and the selection isn’t any better than your neighborhood Forever 21.

I had the best experience in customer service at this store. Kyle went above and beyond in assisting me with a problem I had with a gift card. I lost my gift card that my husband bought to cheer me up after having a baby. My clothes just did not fit me the same and he was sweet to surprise me with a gift card to go on a little shopping spree. Unfortunately I lost the card but had the receipt of purchase. He assisted me in helping me reclaim my gift and allowed me to make my purchases that o desperately needed. I was living in gym pants for a almost two months.
Not only was he helpful but he was understanding and kind. Great customer service goes a long way, and its employees like that who make a person have a pleasant shopping experience and returning customers. It may be a small shop but the care and attention you get makes up for it.

I attended an event at the Long Beach Arena and on our way back home my mom & I decided to stop and check it out.
To our surprise it was no different to any other forever 21. Not in price or clothing.
Its actually pretty small. Ive shopped at bigger Forever 21 locations.
Still found cute dresses but no discount or price difference from my local store.

I had never been to this Forever 21 before today, but I needed some work clothes so I decided to check it out. First impressions is that the store is smaller than I expected and the merchandise isn’t worth it. I went to the plus size section and they didn’t have anything good. The sections are small but not as trendy as I had hoped. I ended up buying a pair of black jeans (which fit great) and walking around the store. The store seems to just have random clothing in it with little direction or style. When I go to the Forever 21 at The Grove or even the Lakewood Mall all the clothes are better. This store feels like it’s just leftovers. They layout is like a maze. You have to make turns and twists just to get around. I couldn’t even see the register when I walked in because there was a ton of clothes blocking it. They could have made much better use of their space.
Customer service was ok at best. I was not greeted when I walked in nor was I offered any assistance in finding anything. I didn’t see a single associate. The poor girl working the register alone wasn’t much better. She looked nervous and couldn’t handle the line of people in front of her. A woman (who I’m assuming was a manager) didn’t jump in to help or anything.
I hope this Forever 21 gets itself together. I would hate to see it close.

So many great deals. I read other reviews and I’m thinking now that they’ve been open longer stock is better, because when I went they were fully stocked. There was so much to look at and try on. Clerks were friendly.

I went shopping here today with my boyfriend and when I was done browsing around I decide not buying anything when I was about to walk out I knew I had to get my parking sticker validated, the guy at register Robert, said we had to buy something. Weird cause I been shopping there and h&m without purchasing something and got it validated. I told Robert about my past experiences not needing to (Buy something) and he says sorry you can go to h&m and get it validated! WOW just WOW.
Is that your type of customer service at forever 21. Never have I had that type of customer service at f21 what a shame.

I expected it to be much bigger inside. There isn’t very much selection here. Pretty neat and organized but the last time I came here a giant roach darted in front of me. The first few times I came here the employees outnumbered the customers. A lot were just standing around and it made me realize how small this store is. They probably were there for training since that was the week of opening. I’d just stick to the regular Forever 21 at the mall.

Love how there’s F21 now at the Pike. Store is pretty neat. Came in and was helped by an associate who helped me with what I was looking for. Nice people.

Tried to try on clothes with my two children (girls ages 10 and 12). 3 items each to try on… Elizabeth (sales associate) gave me two options… to have my children try on clothes by themselves, or leave one child to try on clothes by themselves. No exceptions. Just bad business/​customer service. Didn’t have that issue at H&M across the way.

Huge store with very little to offer. This location is more disappointing than the one in Westminster mall. Staff here is extremely rude and unwelcoming

Nice clothes at this location. So many sales people asked if I needed help, it became a bit much. Tons of dressing rooms.
Seemed kind of cramped though but I can’t see you walking out of here empty handed with all the deals. There are about 15 of every outfit and tons of dresses.
Great addition to the Pike and worth a visit.

Finally!!! A Forever 21 at the Pike! Finally, better shopping options than the City Place! We needed a Forever 21 or some major name brand store in this area, wish this would have happened 10 – 15 yrs ago, but whatevs, it’s here now!
This corner of The Pike is now updated and remodeled but for the longest time this corner was collecting cobwebs! My family used to wonder why it was so desolate and dumpy… not anymore!
Pics included, went on my lunch break and yay they had a ‘soft’ opening on Friday, August 14^th.
As I write this, they will be open until 10pm tonite. The sales staff is very friendly, offering a bag upon entry to put in your clothes, accessories, etc… I saw the fitting rooms off to the right, seems like that is the only one? So much to see, my eyes couldn’t take the newness overload.
It looks really large on the outside but the inside of this store is a little smaller than the Forever 21 at Lakewood (xxxxx-​bambucha big) and 2 story like Cerritos and Del Amo mall Torrance.
This F21 mostly has basics such as tanks, shirts, pants, sweaters, etc… there are some trendy items but did not see as much as the other regular Forever 21 stores. If you forgot something while traveling, this store will satisfy your basic needs. They have a men’s section, children, plus-​size and accessories. Hopefully they will expand the store to the adjoining empty spaces? Hoping for too much but who cares, it’s another brand new store at the Pike!
Grand opening is for Saturday, August 15, 2015 at 10am.
I’m not sure how much the parking is but I imagine you can get validation or something.