DOMA Properties

I am with a few others on this page who wish they could give negative stars to this agency. I am with Christopher M on this one. –10 to Wendy House in particular who sucks at communicating. I flew down from Seattle to Long Beach for two days to find a place to live. Found a studio in the Cooper Arms building that I liked. Wendy showed me around. I had asked her if I could do a 6 month lease on the place before I even looked at the place. She had talked to the owners and they had agreed. I applied on Saturday (same day I saw the apartment) and she told me she would get back to me on on Monday. Monday comes around and she doesn’t respond to texts or calls until 3:30. She never reached out to me, I had to reach out to her. She finally picked up and I asked about the status of my application was and she said they went with someone else. I asked why? She said because the other guy wanted a year long lease. Ok first of all, why would you even waste my time showing me the apartment if what you were really looking for was a year long lease? But fine, whatever. I asked if I could have a refund on my application fee. Nope. She said we both applied at the same time which I know is not possible since I applied right after I viewed the apartment and contacted her telling her I had done so. She responded saying she had received the application. No comment on the fact that someone else had submitted an application already.
HORRIBLE EXPERIENCE. VERY UNPROFESSIONAL. Would never recommend. Truly horrible service.

Recently Clark and I sold our historical Art Deco Building with two units on the property. Immediately after listing our property with Doma Properties, the realtor brought us a «Disclosure Statement» to sign and verbally explained that this was a standard form for her to represent us in all aspects of the sale. This is where it gets real sticky as I should have known better to read the fine print (Clark was in Asia at the time). This Disclosure Agreement enabled her to represent a potential buyer of the property that she had already met. Therefore, all of a sudden she was now representing the buyer AND the seller in the sale of our property. This is legal in California even though we believe that it shouldn’t be. However, it doesn’t negate the growing mistrust of the realtor, who proved herself to be untruthful, manipulative, condescending and most of all a bad representative for sellers across the area.
We were scheduled to close our property after our realtor had set the closing for 45 days from acceptance. This was not stated as 45 – 60 days or even 45 – 90 days, but rather 45 days period. However, we gave in to the first extension of July 15 being told that the loan docs weren’t complete without any fuss. But when I contacted Susan about the closing time for the second date she told me that the loan docs were still not finished and they needed another 7 to 10 business days. Of course, Clark and I said we needed to issue a demand letter to remove the loan contingency and a 3 day notice to close the property. At that time, I also told her that we had not ever received the copy of the 1^st extension (since she had us sign the docs first before the buyer?). Needless to say she was quite unhappy but brought the copy I had requested with her, along with the two demands I asked for when we met. This was a Wednesday evening, July 31 (the day we were suppose to close). I signed the documents for demands on loan and closing and guess what? The new buyer closed that Friday, the 2^nd of August.
Clark and I followed up on closing the property the very day he returned from Asia which was Wednesday, August 7^th. It was a full week before we received the funds into our bank even though we had requested wire transfer just as Susan had with her buyer the previous Friday. By the way, the banks for the buyer and us, the seller, are the same so now I wonder did they take that long to fund his monies or was it just us!
The outcome? She now represents the new buyer now to rent those two units and what’s worse, she didn’t even show up at the closing. Her superior came and assured me that all would be well and taken care of. But the minute we left him after the closing, we never heard anything from either of them.
I have bought and sold real estate in Texas and now in California. I have never experienced such unethical behavior as this.
In the future, I will do my due diligence and make doubly sure who I am dealing with.

I wish I could rate Doma Properties a negative star, but unfortunately I cannot. I do not like posting bad reviews, but realized it would be helpful to prospective tenants who might be contemplating doing business with Doma Properties, or their clueless agent Charlotte Keith. Charlotte is a passive-​aggressive know it all, who loves to talk, talk, talk, but not do any work, work, work. She is plain lazy and negligent. My husband and I paid $ 2,400 for our deposit and Charlotte and her manager, Mike Dunfee agreed to only give us back $ 504 of the deposit. We gave Charlotte a 3 month advance notice that we wanted to terminate our lease. And we promised to do everything we could to find new tenants to take over our lease. Charlotte found tenants within two weeks who wanted to move in, because the condo was beautiful, and it sells itself. We knew there would be no problem finding other tenants to take over. Charlotte gave me the go-​ahead to find a new condo and sign the lease on it, because the tenants had already agreed and signed their lease to move in. Well, all was well until several days after my husband and I signed our new lease, that she said that the tenants who agreed to move in backed out and never signed their lease! She is a LIAR and a SCAMMER. Doma charged us almost $ 1,000 in marketing and advertising costs to find new tenants, but Charlotte never even listed the property! They did not spend any money whatsoever. I am very dissatisfied and cannot believe we have lost all of our hard earned money to them, when they did no work at all.

This company is currently selling open units in my condo complex and I cannot be happier with them. Bobbie Seegers is the primary agent at the complex and she’s so nice and very considerate of the owners who are living there, while also being an excellent agent. She’s done her research in our local area (such as local areas of interest, schools, prices of comps, etc.), met with board members of our HOA to discuss the rules and so forth of our community, etc. It’s just been such a pleasure to have her here, despite open houses all day on Saturdays AND Sundays, which has not been my experience with other agents and companies, so I felt it was important to leave my review for others.
For what it’s worth, I’m keeping Bobbie’s card and have every intention of using her as my agent someday when I’m ready to sell and look for a new place. I definitely recommend her.

My experience with DOMA has always been a positive one. Jaymi Shipley was helpful, knowledgeable and very professional. During the process of buying my first condo, Jaymi was always willing to answer my questions. Even after purchasing my condo, Jaymi is always available and patient.

The dynamic team at Doma has proven themselves to me as a team with a genuine interest in Customer Service, Retention and Loyalty. I am not an easy customer as it were, but my agent’s Joe and Jaymi Shipley (they’re brother and sister) really endured my questions, concerns, and frugal nature like true professionals. in an economy like the one we’re all in, I am very glad I purchased my home with Doma.

I just recently purchased a loft from Stadium Lofts as my first home, and I can’t stop thanking the people in the housing office, especially Bobbie, for making my purchase possible. She was the first person I met when I went to check out Stadium and the very first person to offer me help. From the very beginning she’s helped me through all of my questions and quandaries of buying a place in Stadium. I just read a very negative review about Bobbie which I really found hard to believe. From my experiences she could not be any more kind or any more helpful to me as she has been. Bobbie and Suzanne (Business Manager at Stadium) are very huge reasons I decided to go with Stadium. Being a 1^st time homeowner, I had a lot to learn and I had tons of questions. I think I e-​mailed Bobbie and Suzanne a thousand times with a bunch of questions, and they always answered me back with helpful answers and suggestions before and even after I officially owned my loft. They have never once turned me away or ignored me when I asked for help (and I have asked a lot). In my opinion, I think Bobbie is very professional and very accommodating to the owners here at Stadium (I’ve talked to other owners that agree). Just the fact that Stadium is pretty much sold out should be proof enough of the character and credibility of Bobbie and the staff memebers that work at Stadium Lofts.