CVS Pharmacy

I visited this CVS store to get some travel-​sized oral care products. The selection was wide enough, but the wait time at the check-​out was VERY LONG. It took me at least 10 minutes.

Try placing a Pharmacy over the phone and expecting it to be ready when requested. NOT! You have to call and the they tell you, «Oh we can’t find anything». Then «Oh you can pick it up at so-​and-​so time. Useless place. I am moving to WalGreens. Hopefully they can do better than CVS at this store.

The people who work here are EXTREMELY nice but it is ALWAYS a cluster F to pick up a prescription!!! I’ve had to go back repeatedly to my Dr. to renew a prescriptions that haven’t run out but their system has it listed as expired. The wait time for basics is ALWAYS ridiculous. Sadly, this is the closest pharmacy my insurance provides.

Man this place has low ratings! This post is related to photo printing.
After having an awful experience at the FedEx down the street and they completely failing on every level in regards to printing photos I came here and wow, what a difference. The kiosk was easy to use. Super modern technology. They had an app and connected to my phone via Bluetooth or something. Great kiosk. Cheaper than fedex. Will definitely be coming back here first if I need photos in future. So happy.

HORRIBLE! If you want a pharmacy who delivers rudeness, doesn’t acknowledge you, acts as if you are an inconvenience to them and is unproffessional. look no further than the CVS pharmacy in downtown Long Beach. The man with dark braids stands at the computer and outright talks down about guests to his Co workers in front of the lines of ppl (customers) all 4 times we were there. The younger looking Asian pharmacist tells my wife and I «I’ll need to speak to your Dr first, I’ll call him», then proceeds to walk away without giving any further info. After we wait for over 30min, we call the Dr ourselves, who gets very irritated with the pharmacists incompetence so he calls himself. The pharmacist still ignores us waiting, gives zero info so we leave. The next day the tech (?)who is female tells us,“oh.we don’t carry that but I’ll tell the pharmacist to order it”…and of course, walks away. She never took our name, never gave us a time frame and left us in the dark. I am a Target Mgr and Our pharmacy (who is now owned by CVS) has NEVER treated people that way, nor will they. This is by far the worst CVS pharmacy I’ve seen. Shop elsewhere… trust me.

Bad service even the manager Regina can’t get it together. They make you stay extra long if you complain you get to wait more then a hour. They make good money over $ 35 an hour but they treat you worse then ordering at fast food. Call corporate and let them know how rude they are. To be fair this location is better then most Rite Aides.

Omar working at the checkout you need to brush up on customer service skills. Never have I felt so uncomfortable making a purchase than with him.

it was cvs

This CVS never gives me a good feeling, and I prefer the newer ones such as the one on 2^nd Street and PCH, but I had to come here looking for Christmas cards since it’s about a half mile or so from our condo.
I expected to see some cards out of stock because I’m going in five days before Christmas, but there was literally no cards available! Bad planning, whatever, but disappointed.
I’ve always noticed a long wait with slow cashiers here too, so not recommended.

Probably the worse CVS that I have ever been too! Workers are not friendly, lines are EXTREMELY long and the store looks like everything has been picked over.
I think the only thing good about this CVS is that it is located by a Starbucks, Togo’s with a Baskin Robbins inside!

I really wish I could give this place a much lower rating. Giving them a 1 star is 1 star to many, I called the pharmacy earlier today and omg the pharmacist whom took my call was very disrespectful. I told her she didn’t need to be rude with me, her excuse was «they where too busy» how the hell was this my fault? any ways I told her I would be calling another pharmacy and so I did WALGREENS is across the street and thee are so much friendlier than this place!

I came here following a visit to urgent care and the pharmacy tech told me I’d have to wait at least an hour for them to fill my 2 prescriptions. There was not a single soul waiting for a prescription, nobody in line, and at least 5 people behind the pharmacy counter, on a Thursday or Friday afternoon. I asked if they had what I needed, and the pharmacy tech said yes but they were busy counting vitamins so it would be at least an hour. I shit you not, that’s what I was told, so I took my prescription to the Rite Aid across the street. As sick as I was, I would rather have waited in a busy line than stand there waiting on that sassy man to feel like filling my prescription. I asked him to cancel the order and took my prescription to Rite Aid.
Then there was the time my pictures disappeared. I had an email stating my pictures were ready to pick up with a confirmation number. When the employee couldn’t find the pictures under my last name he said the order didn’t exist or was at another store. I showed him the email with the address AND confirmation number. He looked up the order by the number, said the order did in fact exist in the system and was ready to pick up but he couldn’t find it, and that was that. No explanation, no solution. Nada.
There’s a Rite Aid and Walgreens in close proximity, I suggest you go to one of them.

Longest. Pharmacy. Wait. Ever. I needed to pick up my prescription here one month instead of my normal CVS store. I finally got my prescription on my third consecutive day/​visit with super long wait times each day. The pharmacists and pharm-​techs working there were nice enough. When I told them this is the busiest CVS pharmacy I’ve ever seen, the guy said it was like that for 4 days straight. Hire some more pharmacists and technicians CVS!

Last night I waited in line in the drive thru for 45 minutes and there were only 2 people ahead of me. No apology, no explanation, nothing except the typical attitude I get at this location. Oh, and did I mention that they did not have 4 of my medications? They neglected to tell me this when they sent me my ready notification. So, I wait forever and get ¹⁄₃^rd of what I need. Aweful. Don’t go.

Visited this Cvs a couple of times and it was extremely messy and ghetto, recently visited and it seems to be in much better condition. Although the area is not that great and there are a lot of homeless people. The staff is friendlier than expected and the manager is very helpful. Its rare when im in Long Beach but when I visited I had no problems. It looks alot cleaner and organized its much speedier, I will admit alot of Cvs lines take forever because of the weird line system, but it wasnt too bad. Probably will go here again if I need to!

This one never has anything I need causing me to have to go to another one. Not to mention the last time I went in I saw a guy cutting another guy’s hair right outside of the door. The area is bad and the stock is just as bad.

My son takes many medications. For the last 3 months every time I refill his meds, the pharmacy tries to bill the wrong medical group and, of course, the medical group denies coverage. I have explained to them each time that which insurance covers the medication. The pharmacy person tells me that the have noted in my son’s file and it shouldn’t happen again.
The pharmacy staff doesn’t listen, has poor communication skills, won’t properly document VITAL information on my sons file to appropriately process VITAL medications, they are very inconsiderate of the time this is taking away from my family and the stress it is adding.

Unabashed truth is how I roll, so:
This CVS is huge. They constantly have sales, their makeup selection is good, and whenever I’ve asked a staff member for assistance they’ve been happy to oblige. I’ve never needed the pharmacy, so I can’t speak to that service; but, when I had a question about a splint for my broken toe, the tech was helpful.
However: when they run out of something, it’s out for a long time. They always seem to be understaffed. The location, as noted in many reviews, seems to attract every undesirable personality imaginable. (Something about proximity to a train station and 7^th Street adds up to make this shopping plaza sketchy-​plus.)
Better selection and prices, most times, than the nearby Rite-​Aid and Walgreens. Also, that Walgreens is WAY worse in terms of the staff, the crowd, and it is always disorganized. So, CVS, you win by convenience. I would bump this up to 3 stars if the security guard ever did anything. Like, I’ve witnessed someone book out of the store, shoplifting alarm blaring, and the cashier states they KNOW who that was, and … nothing. But I can’t stop going when you’re having sales like 5 of those big Smartwaters for 5 dollars. I have, however, stopped going later at night. Convenience vs. Safety: no contest.

This place deserves it’s one star. It’s located right across from the train station which seems to attract the worst kind of element, but more than that, the pharmacy staff just cannot get it right. This is the third time I am having my Doctor call them to get my Rx changed to the correct medication. I am glad I am moving soon and won’t have to be back here.
They do have a drive through for Rx, so that is a plus and they are in with a Starbucks, so that has been an excuse for me, because when I need to get my refills I can grab a latte…

What in the Heck is a CODE 7? Everytime My Boyfriend walks into CVS, Some Hispanic Lady says «Security Walk the floor Code 7» LMFAO! Every single time ME and HIM walk in OMG! Security Walk the Floor!
We’ve never stolen anything from there. I believe it’s Racial Discrimination, it happens right when we walk in.
Today we had walked around the store trying to decide on what to buy to eat and the same lady or sometimes the younger girl that works there ALWAYS and I mean ALWAYS says «Security walk the floor code 7» Today she mentions our area that were in looking for soda in, My boyfriend is 6’3, He says «That we’re the only ones over here» Racial Discrimination.