Bon’s Cleaners & Laundry

I love this place. She always takes great care of me and always fulfills my orders. She is such a pleasure to speak with and always treats her customers the right way! I will always come here for as long as I am in the Downtown Long beach area! She is such a friendly and kind soul!

I come on Unilocal all the time and read reviews to find the best of the best and that’s exactly what Bön’s is! The lady working has such great customer service and even text me reconfirming if I wanted creases or no creases in my work pants instead of assuming and giving me them back incorrect. She also gave me a discount the first time I came here. This is my second time bringing my pants back to her because she did a great job and the turnaround time isn’t bad-​usually a couple days. You could also pay more to have them next day (probably even same day) if needed. HIGHLY RECOMMEND!!!

I’m writing a review based on the phone service. After researching I found this place fairly close to my house and had great reviews yay! But then I called to get an approximate price for the taking in of shorts. I told her they were polyester and needed to be taken in 1.5 inches at the waist. she said she couldn’t tell me over the phone. I asked you can’t even approximate? She said no then mentioned something about dresses and said bye. I just wanted to know whether it would be closer to $ 10 or $ 60. Sorry but I’m not going to drive to your place of business if i have absolutely no idea what your prices are.

I took my suit (from a very well known brand with a very good quality) here and the pants got much shorter. I called the suit vendor and they told me the only way this could happen is from a cleanning deviation process. Lucky me the suit vendor will fix for me at no cost. But a Cleaner should know better.
I am not comming back here.

An outstanding business run by a very dedicated family. We have been weekly customers for 8 years now and they have never disappointed me in my hundreds of interactions with them.

i have been going here here for seven years this is the very best service i have experienced in my life time!!!

Great customer service. Fair prices and excellent work. All with a smile and pleasant conversation. a real asset to the neighborhood!

Great customer service and a superior dry cleaner. Christine is the nicest lady ever. Give her a try & you will never want to go anywhere else.

The customer service is superior. Family owned and operated, cheap and cheerful. Always parking out front. Everything comes out as expected on time. She even saves ur favorites that can’t be saved with on site tailoring and extra attention to detail.

The best dry cleaning service I’ve ever had. Christine and her daughters are terrific — they were always cheerful and did a wonderful job with my clothes. The hardest thing about leaving Long Beach is I’m pretty sure I won’t be so lucky as to find anywhere half as good in my new town.

Very sweet lady!!! Excellent job on her tailoring work. Very pleased. If I ever need anything I’m coming back here and I recommend you do to.

This is the best dry cleaner I have ever used. l! I have a closet full of dry cleanables (22 suits, 47 shirts, and 76 ties) that I wear nearly every day for work so a good, dependable dry cleaner is a necessity. I brought them 11 suits, 22 shirts and all came back awesome! Worth every penny.

very good service. Nice people.

I usually give a review on my 3^rd turn but this one has to go up right after my first time. I was greeted a nice warm lady that loves what she does and has a band full of followers that can back it up too. Christine was very nice to me and even gave me a bit of history about the cleaners. I would come back for a great conversation any day.

The dry cleaning here is good and fast but I always come back for the customer service. Christine is the epitome of customer service.

I’m generally willing to go out of my way, geographically, for exceptional businesses. This is a fine example. There are DOZENS of places between my location and hers, where I could get alterations or cleaning done. However, due to her wonderful Customer Service, attitude, pricing, and thoroughness, she is well-​worth the drive.

AMAZING! Im so grateful we found her. She did an emergency alteration for us in 2 hrs before a wedding. She did a great job and is incredibly sweet. Thank you!
Not just that, but you can tell she has a great clientele when we were only in there for 10 minutes and the next 3 people that came in she knew by name, asked about their families… such a great spot. If we’re ever back… this is the place we’ll go

I’ve been here a few times for alterations on a shirt and a couple suits. They are always consistent with friendly customer service and great quality with the alterations. They have a quick turn around time and very fair prices.

I want to knock off half a star since they return your skirts back safety pinned to the hanger. I don’t prefer this method and would rather have it with clips instead since now you can see little holes in my skirt :(however I still want to give 5 stars because of the exceptional service!
New costumer to Bön’s and the lady who was helping me was really helpful and straightforward. She told me things that dry cleaners would never talk to me about like how dark pants are not supposed to be creased because creasing induces fading. I always drop off my dry cleaning and no one literally bothers to tell me this so I was very appreciative of her sharing her knowledge and wanting to keep my clothes nicer for longer. One of the hemming in my pants was also coming apart. I thought she was just telling me so I can get it fixed. Before I could ask her if she alters and how much would it cost, she already told me that she would do it for me free of charge! I was pleasantly surprised. WOW! When I came back to finally pick up my clothes, I didn’t have cash and only card. She told me she charges extra for card as an FYI. When she ran my card, she didn’t charge me for the fee and also knocked off an extra dollar!!! I just really appreciate the small discounts here and there. She was also very informative and did not penalize me for things that I didn’t know about. She’s also very observant and noticed that I walked so she gave me advice on the easiest way on how I should carry the clothes back since there was a lot of clothes I dropped off.

Allright!
So I had a rough start with Bön’s to be honest. They lost my best shirt on my first experience with them, but that was three years ago, they FOUND the shirt and since have more than made up for it. I go here because of the convenience, and the price.
Christine is a real character! The owner is wicked clever and she has the memory of an elephant. I don’t even know why she uses a computer system because she remembers not only her customers, but their clothes as well, and what they bring in! She is kind, charming, caring, and really takes the time to get to know her customers. Great way to establish a business. Also, the price is just about right for everything if not on the cheaper side compared to other cleaners.
The quality of cleaning is good 4 — 5 stars. They send out for their cleaning and sometimes «miss the mark» pun intended, but they do try or they say they do. (although I am not sure if its a good old college try, but I think so)
Go to Bön’s. With convenient hours, a friendly conversation each time you go in and a good deal on cleaning, you can’t go wrong