Bixby Knolls Car Wash

This is the best car wash around. They have been so consistent for so many years and have the best and friendly workers. They always aim to please

Great service and very friendly staff, I brought my car to get detailed and I knew there was some scratches that was hard to take care off, but they did an amazing job, Roberto the manager is very nice and professional, if your looking for a great wash visit them for sure.

WAS a long time customer, today Bypassed by two customers who came after me… once again another business who could careless

This is unfortunately the closest car wash to my house and sadly it is not a good one. Asides from the fact that they’ve upped their price, the last time i went in, after my car got washed, the guy drying it had a conversation with his co-​worker for at least 10 minutes before he started drying it and when i finally got my car it was still dripping with water on the passenger side door and there was still dirt inside my car. So no, i won’t be going back. It’s a rip off.

This is a Fantastic Car Wash… They get it right or they will do it over… the MGMT Team is fantastic. if in the area and you have a dirty car. visit this location.

I paid $ 60 for a car that’s still dirty, WTH?!

I got the simple 19.99 wash the car looks great now for negatives they ask what kind of air freshener I wanted I said new car when I got it you can kind smell it but very faint and they really need to get rain x lol

I’d say this place is just «ok». My main reason for coming here is that it is close to home. I’ve a small mini SUV that in fact is smaller than my sedan and yet I am up charged for the wash on this vehicle.
Comparatively TOWN and COUNTRY car wash does a much better job. Mini SUVs are not up charged and it’s open earlier than this one. Only problem for me is that it is across town at Bellflower and PCH.

I went in for a interior detail and was extremely disappointed. It really just felt like they sprayed it down, didn’t really clean it and left the interior extremely oily. I had to come home and finish the job.
Had this only cost $ 20, I would say it was excellent, but $ 85 for what they did is a joke. Also, they estimated an hour and half at the most and ended up taking a lil over 2hrs. Never again.

Today I went to this car wash and I was there 10 mnts early before 8:00 and they said to me they was closed and two other cars pulled in behind me one of the cars was driven by a white man and they took he’s car in the other car was driven by an Asian man and he’s car got services as well but I was still told at 8:00 am that they was still closed I will never recommend this racially owned car wash to no one to have to experience what I went true this morning and I my self am mexican just like the all the employees that work and this low budget ass car wash thank you for opening my eyes to this stuff

I think the Unilocal two-​star description of «Meh. I’ve experienced better.» excellently sums up this place. I tried to ignore the reviews because this carwash is conveniently located next to my house, but after using it a few times I have come to the conclusion that I need to be less lazy and haul my butt to a better place.
Of the 3 times I have used this place, I only used the self-​carwash stations — so I cannot write to the quality of the standard carwash. For the self-​wash stations you can pay with coins or credit card. If you use coins, you can put in $ 2 for 4 minutes of car washing, but if you use your credit card they bump up the minimum purchase to $ 4 for 8 minutes of car wash. This felt pretty crummy for me that they don’t allow equal standards for cash and credit card — so be aware if you are using plastic.
For the actual wash they give you a lot of options to click between while washing your car. There were a few things that ticked me off about the wash. First, when you click between settings (such as from rinse to soaping) it takes 30 seconds for the change to actually take place, which is a lot of time when you are only washing the car for several minutes. So you will waste a lot of time waiting for soap to come out. Second, a lot of the times their equipment doesn’t work great — between the soaping products seeming poor quality to tools like their air blowdryer just not working period. It was frustrating trying to figure out the best station to stop at in order to get a semi-​decent wash. Third, they do warn about this, but they have a bunch of wood panels on the floor in the middle of the carport and they are very slippery. So don’t wear sandals or you might stub your toes on those old wet boards.
The only thing that did seem that it could be useful was that they have a dog wash station. So if you have a dog, they have one carport where you can bring your dog and hose it down. As I haven’t tried it, I have no idea if it is worth it or not, but I thought dog owners might want to know about it. Overall, washing my cars here was just too much of a hassle and the wash was less than satisfactory. In the future, I will be going to a different car wash.

Conclusion first, I will not come back here again.
This was my first time here. I pulled my car in and I was greeted by a guy outside. He clearly not into customer service or has no experience. In any case he was radiating one of those, I’m not into working aura.
I asked the basic wash and asked how much the shampooing was. He just told me they don’t have enough time. I was there around 4pm. They close at 5:30. Hmm Ok…
Anyway, I had exterior and interior vacuuming. Exterior was ok. Interior, there was still dusts left. Cup holders still dirty… Not impressed… Bad business

Be careful. They will over charge you at times and make excuses for why the same exact carwash purchased will be a little more expensive. Poor customer service and practices.

DONT FALL FOR THE HAND WAX SPECIAL. I bring my car here twice a month for a car wash. After it is finished I’m always told that I need a wax job to get the spots out of my car. When I came Saturday, I was happy to see that there was a hand wax special for $ 50 !! In order to not miss this special I paid right then and made arrangements to bring my car back on Monday.
I get there and was told that in order to get all the spots removed I needed to pay an additional $ 40. Further, I should be happy because a wax job usually cost 130 ! I replied that I knew this that’s why I wanted to take advantage of the special. I talked to Roberto the mgr, and was told my car would be taken care of. Needless to say my car had all the spots still there upon completion. So very disappointed. I’m not one to keep making noise, so I brought my car home and went to Unilocal.I believe in supporting my neighborhood businesses, but I’m going to look for another place to have my car taken care of. Enough for me

These guys need to get their act together. There are so many negative reviews but it appears the owner and management either don’t take them seriously or probably never read Unilocal reviews. If they don’t hear out what the customers are saying, then why still run a service-​type business?
I used to live in the area and I could still recall how I used Bixby Knolls’ self service car wash, but never the full service ones. Back then, the self service wash would just cost you $ 5 max. Fast forward to two days ago, I badly needed to get my car washed coming from a NorCal roadtrip. I was only swayed to come here because the line at Andres Detailing was really long and I only had an hour to spare. I pulled up and a guy named Jose greeted me and asked what I wanted. I observed that it was not that busy so I told him I wanted an express wax on top of the regular wash. He initially quoted me $ 55 and I told him that I only pay $ 25 at Andres for the same type of service. He then lowered the rate to $ 45 and even mentioned that he will make it «look good» and put 2 guys on it. He sounded more like a sales guy than a car wash attendant. I thought, alright cool, so I handed him my key.
While I was in the waiting area, a guy and a lady started drying my car. I instantly noticed that they did not know what they were doing, especially the lady. You can just tell how they wiped the windows and sprayed windex all over my car. At that point, I thought I made a huge mistake of coming here. It was just awful to watch them «work» and I thought I was in a fundraiser car wash. I let them do their thing and I would cringe on how they missed some wet spots on the side mirrors, trunk, door jams and wheels. When they finally finished, I noticed that the wax they had used was below average quality since I ran my fingers on the paint and it did not feel smooth at all. I also noticed that there was some oily tire dressing on random places of the car exterior. I made the lady wipe them away. I could have taken some photos but I was in a rush at the time. I do hope that the management and owner would re-​train their staff on how to give a full-​service car wash. The finished product that I received did not justify the cost.
Bottomline of this lengthy review: if you want mediocre service for a premium price, go here. Otherwise, give yourself some extra time and go to Andres Detailing.

As soon as my car came out of the wash it sat there air drying. Left a lot of water spots. I always watch to see how they do with my car to tip them nicely. When the lady called me over there was leaves still in the front of my car. Water spots dried I told her to please wipe out and bird poop specks still left on. The inside I asked to have wiped down and vacuumed etc. and they said that’s an extra charge. How is it an extra charge when I told the guy EXACTLY what I wanted!!! I left no tip and was extremely unhappy with this place first and last time I’d ever go! BTW the gentleman I spoke to says he gets it there all the time and always needs to check the car and is always in finished also! Every time! Awful service and I
Have never had a scratch on my car and came out with 3 lines on the right side rear tire side

If I can give them a –0 star I would, these fuckers take no responsibility on the damage they’ve done on my car, scratched the crap out of my rims and has the nerves to say it’s not their fault and try to flip it back on me. The manager Robert is a total douche bag he basically laughs in your face and tells you there’s nothing he can do! Don’t waste your time coming here they don’t even clean your car well and on top of that messes up your car.

Bought a used prius and the dealer «accidently» sprayed the interior with spray wax.
The fumes were so strong I thought I was high for 2 days, then my body turned the chemical into a allergin and I was having headaches and chest tighting symptoms for 2 weeks, tried everything, sprays for smells, had carpet shampooed again, had the heater/​air vents cleaned (thought it could be mold) and nothing. Finally remembered about Ion machines and called Bixby Knolls Car wash to see if they still offered it.
Took it in and they upgraded me to an interior detail and Ionization for $ 100.00.
The smell is completely gone, and I drove around and no head ache and no chest tighting, allergies gone!
I thought I was going to have to get rid of the car due to the allergies from the cleaner but I get to keep it and Thanks to the great job of cleaning both the inside interior and the air.
And it was my first time using this car wash. I recently moved to Long Beach and they have a new customer for life!
Thank you Bixby Knolls Car Wash.

I normally get the free dealer wash, but decided my vehicle needed a little more! I got the ultimate wash, $ 31.99 Such a half … job, horible job on the rims, interior, many unwashed sections of my truck, all around horrible!

Unilocal should honestly create negative stars! I took my Infiniti G37 to their carwash this past weekend and found a fresh and deep scratch on my bumper. When I brought the issue up to the manager Roberto he was more defensive then trying to help the situation. I was told the owner would contact me and it’s been several days now and I haven’t heard from anyone. Thank god I have pictures of the incident and will be contacting my insurance company.
Do yourself a favor and don’t use their services it’s not recommended.